About this property

The Crowne Plaza Kitchener-Waterloo is a nonsmoking property and features an indoor pool, fitness center and on-site restaurant. Modernly furnished accommodations offers free wireless internet, microwave and mini fridge. A TV with cable channels, iron, ironing board and air conditioning are standard in all the guest rooms. Each comes with a telephone, coffee-tea-facilities and private bathroom with toiletries. The aqua restaurant at Crowne Plaza Kitchener-Waterloo serves a variety of dishes and also offers room service upon request. Guests can also enjoy a drink in the Center Point Lounge. The Kitchener Go Station is conveniently located 2822 feet from the property. It is 1.2 mi from Rockway Golf Course, while the Region of Waterloo International Airport is 9.3 mi away. Parking is provided at an additional cost.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
1 king bed
2 queen beds
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Vibhuti
    Canada Canada
    The staff at the reception is cheerful, friendly and helpful.
  • Daniel
    Canada Canada
    Beds are very comfortable. They helped us celebrate our anniversary. Clean facility. Good breakfast.
  • Bakhodir
    Canada Canada
    We did not expect that this hotel would be so good. It is a very well-maintained and managed, a helpful and friendly staff, a $20 breakfast is the greatest breakfast I ever had in this level hotels for the last 10 years in Canada and USA, and...
  • Bryan
    Canada Canada
    Easy walking to a range of bars & restaurants.
  • Kevin
    Canada Canada
    Excellent location. Clean and very comfortable accommodations!
  • Noreen
    Canada Canada
    Location of hotel to the Bluesfest Clocktower stage was so close we walked to & from the concert. Happy hour drinks were tasty & Dinner was very good. Breakfast included with room was really amazing! Parking included with room booking was super...
  • Nicholas
    Canada Canada
    Dinner was great food, great beer, wonderful service staff. Front desk staff was wonderful, very professional and friendly
  • Ana
    Canada Canada
    Friendly staff, clean and comfortable beds and smooth check in and out
  • Diane
    United States United States
    We have stayed at this hotel several times, always in an inner room--not street side. This time we had a room right on King Street, and the traffic noise kept us up all night. We requested a different room for the next two nights, and staff was...
  • Gina
    Canada Canada
    It was very clean and updated. I would have ate at the restaurant but wasn’t give that there was one and when it was open. Same with the pool.

Hotel area info

Restaurants

1 Restaurant On Site
  • AQUA Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

House rules

Crowne Plaza Kitchener-Waterloo by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about $180. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
CAD 15 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When a breakfast rate is booked, the breakfast is only for 2 adults.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Kitchener-Waterloo by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.