Surrounded by the beautiful natural environment of Tunnel Mountain, and a short distance from Banff town centre, this family-friendly resort features all the comforts of home in an unforgettable location. The Douglas Fir Resort and Chalets provides guests of all ages with a variety of activities. With 2 indoor waterslides, a children's pool and an indoor play area, as well as saunas and a state-of-the-art fitness centre, there is something for everyone. Guests the Douglas Fir Resort can also enjoy free and unlimited use of Banff's shuttle bus system. Only moments from the Douglas Fir are a number of leisure activities. Enjoy top-rated ski trails, scenic hikes and more. The town centre, filled with quaint shops, galleries and restaurants is also nearby.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking


Availability

Select dates to see this property's availability and prices

Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.3
Facilities
7.4
Cleanliness
7.7
Comfort
7.7
Value for money
7.2
Location
8.3
Free WiFi
8.1
Low score for Banff
Select topics to read reviews:

See what guests loved the most:

  • Andrew
    United States of America United States of America
    The Murphy Bed in the living room was much nicer than a sofa bed for our daughter to sleep in. We also appreciated the kitchen and the ability to cook our own breakfast in our own space. Being able to park right by the unit was a nice bonus.
  • Dr
    Canada Canada
    Full kitchen we prepared our wn meals. Woodburning fireplace with unlimited free firewood.
  • Judy
    Canada Canada
    Excellent location, bus service, friendly staff, excellent access to ski

Hotel area info

Amenities of Douglas Fir Resort & Chalets

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Activities
  • Water park
  • Hiking
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Dining area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Parking garage
Transportation
  • Public transit tickets
Services
  • Vending machine (drinks)
  • Wake-up service
  • Fax/Photocopying
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Spa
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English

House rules

Douglas Fir Resort & Chalets takes special requests – add in the next step!

Check-in

From 4:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 100 is required on arrival. That's about USD 73. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Douglas Fir Resort & Chalets accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note the waterpark, and Playzone are open.

Please note the small amenity pool is closed permanently.

Please note, our Waterpark that includes our waterslides, indoor and outdoor hot tubs and the kiddie pool will be closed November 20-27,2023. Will reopen November 28, 2023.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Douglas Fir Resort & Chalets

  • Check-in at Douglas Fir Resort & Chalets is from 4:00 PM, and check-out is until 11:00 AM.

  • Douglas Fir Resort & Chalets offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Hiking
    • Golf course (within 2 miles)
    • Water park

  • Room options at Douglas Fir Resort & Chalets include:

    • Studio
    • Suite
    • Family

  • The prices at Douglas Fir Resort & Chalets may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Douglas Fir Resort & Chalets is 1.1 miles from the center of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Douglas Fir Resort & Chalets is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Douglas Fir Resort & Chalets on this page.