Surrounded by the beautiful natural environment of Tunnel Mountain, and a short distance from Banff town centre, this family-friendly resort features all the comforts of home in an unforgettable location.

The Douglas Fir Resort and Chalets provides guests of all ages with a variety of activities. With 2 indoor waterslides, a children's pool and an indoor play area, as well as saunas and a state-of-the-art fitness centre, there is something for everyone. Guests the Douglas Fir Resort can also enjoy free and unlimited use of Banff's shuttle bus system.

Only moments from the Douglas Fir are a number of leisure activities. Enjoy top-rated ski trails, scenic hikes and more. The town centre, filled with quaint shops, galleries and restaurants is also nearby.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Douglas Fir Resort & Chalets has been welcoming guests since Jan 3, 2009

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking


Select dates to see this property's availability and prices

Room Type
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there an oven or stove and a toaster?
    Yes there is a stove with oven and a toaster in the room
    Answered on October 2, 2019
  • Is the pool open?
    Hello. We are sorry to say but our pool is still closed till further notice. Thank you.
    Answered on March 2, 2021
  • is your hot tub open?
    Dear guest, unfortunately at the present time all of our amenities including: waterslides, hot tubs, pools and playzone are closed. We hope to open t..
    Answered on February 10, 2021
  • Is it the pool open
    Waterpark and outdoor hot tub is open.
    Answered on July 27, 2021
  • Is there a kettle or facilities to make tea in the room?
    Yes there is a kettle in the room
    Answered on October 2, 2019
  • Still looking?
Hotel area info *
Amenities of Douglas Fir Resort & Chalets
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Linens
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Water park
  • Hiking Off-site
  • Golf course (within 2 miles) Additional charge
Living Area
  • Dining area
  • Fireplace
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not needed).
  • Parking garage
  • Public transit tickets
  • Vending machine (drinks)
  • Wake-up service
  • Fax/Photocopying
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
  • Air conditioning
  • Smoke-free property
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English

House rules

Douglas Fir Resort & Chalets takes special requests – add in the next step!


From 4:00 PM


Until 11:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa American Express Douglas Fir Resort & Chalets accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the waterpark, and Playzone are open.

Please note the small amenity pool is closed permanently.

Please note, our Waterpark that includes our waterslides, indoor and outdoor hot tubs and the kiddie pool will be closed November 7-10 , 2022. Will reopen November 11, 2022.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Douglas Fir Resort & Chalets

  • Yes, Douglas Fir Resort & Chalets is popular with guests booking family stays.

  • From the nearest airport, you can get to Douglas Fir Resort & Chalets by:

    • Airport shuttle (public) 1h 30min

  • Douglas Fir Resort & Chalets offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Hiking
    • Golf course (within 2 miles)
    • Water park

  • The prices at Douglas Fir Resort & Chalets may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Douglas Fir Resort & Chalets is 1.1 miles from the center of Banff.

  • Check-in at Douglas Fir Resort & Chalets is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Douglas Fir Resort & Chalets include:

    • Studio
    • Suite
    • Family

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Douglas Fir Resort & Chalets on this page.