Stay in the heart of Victoria Excellent location – show map

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.

The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.

The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.

Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.

The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

This is our guests' favorite part of Victoria, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Fairmont Empress Hotel has been welcoming Booking.com guests since Apr 6, 2009
Hotel chain/brand: Fairmont Hotels & Resorts

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ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Victoria, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


Availability

When would you like to stay at Fairmont Empress Hotel?

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 3. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
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Max adults: 3. Max children: 2
Junior Suite with 1 King Bed
  • 1 king bed and 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 3
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Max adults: 2. Max children: 1
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Max adults: 4
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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

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4 reasons to choose Fairmont Empress Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Fairmont Empress Hotel

Welcoming Booking.com guests since Apr 6, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is the rate quoted in CAD or USD?

    Our rates are in Canadian Dollars.


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    Asked about: Fairmont Queen Room with Harbor View • Answered on July 5, 2020
  • Is there a rooms available with balconies

    Dear Guest, Thank you for your inquiry. Unfortunately, there are no rooms with balcony at the Fairmont Empress. Kind regards Reservations Team


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    Asked about: Fairmont Gold Spacious King Room • Answered on August 24, 2021
  • Hi, may I know that any discount coupon for the ferry ticket if I book your hotel ?

    Dear guest, Thank you for choosing Fairmont Empress. Unfortunately, BC ferries do not have and discount programs with the hotel. Kind regards, Fairmont Empress team


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    Answered on August 11, 2021
  • Pet friendly

    Yes. Please add a note in regards to the size of your pet while making the room reservation. Thank you.


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    Answered on November 27, 2021
  • Hi! Are dogs allowed on property?

    Dear Guest, Thank you for your email. We do offer pet friendly room free of charge at Fairmont Empress. Please request pet friendly room upon booking. Kind regards Fairmont Empress team.


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    Answered on September 18, 2021
  • What is are the Gold Rooms?

    Fairmont Gold, is a privileged boutique hotel-within-a-hotel experience. As a Fairmont Gold guest, you will get the highest level of personalized service, on the private Fairmont Gold floor and access to the private Gold Lounge.


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    Answered on October 24, 2021
  • Hello, Are the hotel’s amenities (pool, fitness centre, and spa) currently open? Are there any limitations in effect to facilities or operation

    Yes our facilities are currently open and available for our guests. The Willow Stream is currently only available Wednesday-Sundays at the moment.


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    Answered on September 23, 2021
  • What price for the Gold Floor service? We stayed there some years ago.

    At the moment and for the foreseeable future Fairmont Gold at the Empress is closed. We do hope to reopen by summer of 2021.


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    Answered on October 1, 2020
  • We would like a room with 3 beds- is it possible to seperate a queen into 2 single beds?

    We do not have rooms with three beds. We have Two Bedroom suites which have one king bed, a queen sofa bed and two queen beds. Thank you.


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    Answered on November 27, 2021
  • What is the cancellation policy?

    Our cancellation policy is based on the rate or offer you reserve. If a booking is made via a 3rd party (eg. Booking.com) then we honour the cancellation policy they have contracted for their rates.


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    Answered on July 12, 2021
  • Breakfast included

    We do not offer complimentary breakfast, however we do have some packages that include breakfast when booking directly through the hotel.


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    Asked about: Fairmont Double Room with Two Double Beds • Answered on October 1, 2020
  • Do you have any adjoining rooms? Our family would need at least 3 beds together. As part of the family are minors we need the room(s) to have access between them.

    Yes we do have a few adjoining rooms. You will need to reserve a Fairmont King and a Deluxe with 2 Queen beds. We will need that information when the bookings are made so we can confirm we do have that combination available for your datesa.


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    Answered on November 18, 2020
  • Are you pet friendly Do you have free parking

    We are a pet-friendly hotel. We do not have free parking. Parking is $33.00 per night. Thank you.


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    Answered on December 25, 2021
  • If you are a guest is parking free?

    Unfortunately we do not own the parking space. Parking is $33 per day.


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    Asked about: Deluxe Two Queen room with Two Queen Beds • Answered on July 26, 2021
  • Hi I was woundering about paking for our car

    Greetings! Parking cost is $33.00 for one car per night. We do not have Valet Service due to COVID at this point. You can check in using our main entrance on Government Street and park your car from there to a underground parkade. Thank you.


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    Answered on January 13, 2022
  • Do you offer discounts for Health Care Workers?

    At this time we do not offer any discounts for health care workers.


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    Asked about: Fairmont Double Room with Two Double Beds • Answered on October 20, 2020
  • Are you pet friendly?

    The Fairmont Empress is pleased to be a Pet-friendly hotel. Please contact the hotel directly for our full Pet Policy and Pet Waiver. There is not enough space on this form to provide all the details.


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    Asked about: Deluxe King Room with Harbor View • Answered on February 8, 2021
  • Is this room pet-friendly? We have a small dog (4kg).

    Yes, we are a pet friendly hotel. Pets are not permitted in the Health Club, Pool Deck, or Restaurant except Certified Service Dogs. Pets cannot be left unattended in the rooms.


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    Asked about: Fairmont Queen Room with Harbor View • Answered on December 3, 2021
  • Is your pool open for guests?

    Our health club and pool are both open. However room keys will no longer give you access - we ask that guests sign out a key in the lobby when they're ready so we can track the number of people. It is first come first serve.


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    Answered on December 10, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Fairmont Empress Hotel
    0 miles
  • Miniature World
    0.1 miles
  • Royal BC Museum
    0.1 miles
  • Mercurio Gallery
    0.1 miles
  • The Parliament Building
    0.1 miles
  • Victoria Bug Zoo
    0.1 miles
  • Thunderbird Park Victoria
    0.1 miles
  • Government Street
    0.2 miles
  • British Columbia Parliament Buildings
    0.2 miles
Restaurants & cafes
  • Restaurant The Old Spaghetti Factory
    0.3 miles
Top attractions
  • Save-On-Foods Memorial Center
    0.7 miles
  • Victoria Harbour Ferry
    0.8 miles
  • Point Ellice House
    1 miles
  • Craigdarroch Castle
    1.1 miles
  • Victoria Gulf Club
    3.2 miles
  • Royal Roads University
    5.1 miles
  • Camosun College
    5.3 miles
  • The Butchart Gardens
    10.7 miles
  • Brentwood Bay Ferry Terminal
    12.1 miles
Public transit
  • Ferry Black Ball Ferry
    0.2 miles
Closest Airports
  • Victoria International Airport
    15.8 miles
  • Bellingham International Airport
    45.9 miles
  • Nanaimo Airport
    49.3 miles
How to get to Fairmont Empress Hotel from Victoria International Airport
    Car
    Parking available
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1 Restaurant On Site

    Q at The Empress

    Food: American

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Amenities of Fairmont Empress Hotel
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
Food & Drink
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs CAD 15 per 24 hours.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 33 per day.
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe