Fairmont Empress Hotel
721 Government Street, V8W 1W5 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.7/10! (score from 966 reviews)
Real guests • Real stays • Real opinions
- City view
- Garden
- Pet friendly
- Pool 1 – indoor
- Free WiFi
- Air conditioning
- Private Bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Fairmont Empress Hotel has been welcoming Booking.com guests since Apr 6, 2009Hotel chain/brand: Fairmont Hotels & Resorts
- 2 swimming pools
- Parking on site
- Free WiFi
- Non-smoking rooms
- Family rooms
- Restaurant
- Fitness center
- Spa
- Facilities for disabled guests
- Bar
Categories:
See what guests loved the most:
Maryam
Qatar“Everything especially the afternoon tea and the location”
Wesley
United States of America“The beauty. The ground. The servers in Q and the dining room were outstanding. Food was delicious.”
DonaldUnited States of America“We loved the location and the beautiful grounds of the property. We also loved the service in bar as well as the window view.”- DavidUnited States of America“Beautiful historical hotel within walking distance to many downtown Victoria attractions. Staff is very friendly and helpful and rooms are clean and well furnished.”
GinaUnited States of America“Beautiful architecture, spacious well appointed rooms, perfect location, fabulous food & excellent service.”
Richard
Puerto Rico“Great history, interesting architecture and story, particularly liked the link to the CPR, cosy restaurant , excellent location”
KathrynUnited States of America“We stayed in a Gold level room, and it is TOTALLY worth it! The balcony overlooking the harbor that is the Gold Lounge is fabulous! We arrived during the dinner snacks time but didn't make it out till they had reset it with sweets. I was little...”- MMonicaUnited States of America“Room was beautiful, clean and a comfortable experience. Property was well manicured, pleasant experience.”
- DominicUnited States of America“Good location,good food and an excellent experience.”
- DanielUnited States of America“Love that the Older hotel was so updated in our rooms”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Is the rate quoted in CAD or USD?
Our rates are in Canadian Dollars.Answered on 6 July 2020Do you have any adjoining rooms? Our family would need at least 3 beds together. As part of the family are minors we need the room(s) to have access ..
Yes we do have a few adjoining rooms. You will need to reserve a Fairmont King and a Deluxe with 2 Queen beds. We will need that information when the ..Answered on 18 November 2020Hello, Are the hotel’s amenities (pool, fitness centre, and spa) currently open? Are there any limitations in effect to facilities or operation
Yes our facilities are currently open and available for our guests. The Willow Stream is currently only available Wednesday-Sundays at the moment.Answered on 24 September 2021Are you pet friendly Do you have free parking
We are a pet-friendly hotel. We do not have free parking. Parking is $33.00 per night. Thank you.Answered on 25 December 2021Does the room rate include breakfast?
It does not include breakfast. Any packages with inclusions can only be booked directly with Fairmont. Breakfast is served a la carte.Answered on 12 December 2022Is there a rooms available with balconies
Dear Guest, Thank you for your inquiry. Unfortunately, there are no rooms with balcony at the Fairmont Empress. Kind regards Reservations TeamAnswered on 24 August 2021- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Q at The Empress
- CuisineAmerican
Amenities of Fairmont Empress HotelGreat facilities! Review score, 8.6
- 2 swimming pools
- Parking on site
- Free WiFi
- Non-smoking rooms
- Family rooms
- Restaurant
- Fitness center
- Spa
- Facilities for disabled guests
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Bicycle rental
- Cycling
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- Wine/ChampagneAdditional charge
- Kids' meals
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Pet bowls
- Pet basket
- Vending machine (drinks)
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Heating
- Car rental
- Carpeted
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
- Open all year
- All ages welcome
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Open all year
- Suitable for kids
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Kids' pool
- Locker rooms
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- Massage
- SpaAdditional charge
- Fitness center
- Sauna
- Arabic
- Danish
- German
- English
- Spanish
- French
- Italian
- Japanese
- Malay
- Russian
- Filipino
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Fairmont Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Fairmont Empress Hotel
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The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Fairmont Empress Hotel is 2,600 feet from the center of Victoria. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, Fairmont Empress Hotel is popular with guests booking family stays.
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Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.
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Fairmont Empress Hotel has 1 restaurant:
- Q at The Empress
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Fairmont Empress Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Spa facilities
- Bicycle rental
- Locker rooms
- Spa/Wellness packages
- Swimming pool
- Fitness
- Steam room
- Spa lounge/Relaxation area
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Room options at Fairmont Empress Hotel include:
- Double
- Suite
- Quad
- Triple
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
