Hotel Fairmont Empress Hotel
721 Government Street, V8W 1W5 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.7/10! (score from 498 reviews)
Real guests • Real stays • Real opinions
*9.3* Royal BC Museum: only 2 minutes away! (500 feet by foot)
*9.1* The Parliament Building: only 3 minutes away! (750 feet by foot)
Victoria Conference Center: only 3 minutes away! (600 feet by foot)
*8.9* Government Street: only 3 minutes away! (800 feet by foot)
*9.3* Inner Harbor: only 4 minutes away! (1,050 feet by foot)
*8.5* Fairmont Empress Hotel: only 1 minute away! (200 feet by foot)
I rarely get to stay in high end hotels like this. My experience was awesome.
United States of AmericaSuperb hotel in a great location! Very well maintained & confortable. Great food also.
CanadaIt was a grand old hotel..very beautiful and in the best location in Victoria. Staff was friendly and so helpful. Loved every minute..even being greeted by Winston.
United States of AmericaGuest services was absolutely remarkable and classy.
United States of AmericaThe room had great character with a nice clean bathroom and big, comfy bed. The staff was exceptionally friendly and helpful!!
United States of AmericaThis is simply a beautiful hotel. Beautifully maintained and staff was very helpful.
United States of AmericaWe loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.
United States of AmericaLoved the Fairmont Empress Hotel! It was beautiful, comfortable, spacious and everyone there was so accommodating and friendly!! Spend the money and stay here! We had a wonderful view!
United States of AmericaThe entire experience was fabulous! Beautiful hotel, friendly and helpful staff, great restaurants and our “high tea” was an experience we’ll remember forever. Thank you Empress Hotel.
United States of AmericaLove WINSTON!!!! He’s incredible! We enjoyed the decor and ambience immensely. Our room was super unique with a round bed in the upper corner of the building with an incredible view of the legislature building and harbor. We will certainly be back next time we stay here
United States of America
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Fairmont Empress Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
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John
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Marc
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David
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Aaron
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Scott
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Cheryl
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Nancy
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Stay in the heart of Victoria – Excellent location – show map
One of our top picks in Victoria.Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.
The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.
Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.
The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“friendly staff”
20 related reviews
“beautiful hotel”
19 related reviews
“great view”
13 related reviews
“boutique style”
Located in the heart of Victoria, this hotel has an excellent location score of 9.7
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Parking available at the hotel
| Sleeps | Room Type | |||
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| Max adults: 3. Max children: 2 |
Fairmont Double Room with Two Double Beds
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| Max adults: 2. Max children: 1 |
Fairmont Gold Harbor View King
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| Max adults: 4. Max children: 3 |
Deluxe Two Queen room with Two Queen Beds
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| Max adults: 3. Max children: 2 |
Junior Suite with 1 King Bed
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| Max adults: 2. Max children: 1 |
Fairmont Queen Room
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| Max adults: 2. Max children: 2 |
Deluxe King Room
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| Max adults: 2. Max children: 1 |
Fairmont King Room
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| Max adults: 2. Max children: 1 |
Fairmont Queen Room with Harbor View
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| Max adults: 2. Max children: 2 |
Deluxe King Room with Harbor View
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| Max adults: 3. Max children: 2 |
Signature King Room
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| Max adults: 2. Max children: 1 |
Fairmont Gold Spacious King Room
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| Max adults: 4. Max children: 3 |
Executive Suite with King bed
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| Max adults: 3. Max children: 2 | ||||
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| Max adults: 4 |
Signature One Bedroom Harbor View Suite with King Bed
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| Max adults: 2. Max children: 1 |
Fairmont Gold King
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What's nearby *
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Fairmont Empress Hotel0 miles
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Miniature World0.1 miles
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Royal BC Museum0.1 miles
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Mercurio Gallery0.1 miles
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The Parliament Building0.1 miles
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Victoria Bug Zoo0.1 miles
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Thunderbird Park Victoria0.1 miles
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Government Street0.2 miles
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British Columbia Parliament Buildings0.2 miles
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Black Ball Ferry0.2 miles
Restaurants & Markets *
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The Old Spaghetti Factory Restaurant0.3 miles
Closest Airports *
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Victoria International Airport15.8 miles
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Bellingham International Airport45.9 miles
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Nanaimo Airport49.3 miles
Most Popular Landmarks *
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Save-On-Foods Memorial Center0.7 miles
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Victoria Harbour Ferry0.8 miles
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Point Ellice House1 miles
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Craigdarroch Castle1.1 miles
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Victoria Gulf Club3.2 miles
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Royal Roads University5.1 miles
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Camosun College5.3 miles
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The Butchart Gardens10.7 miles
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Brentwood Bay Ferry Terminal12.1 miles
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RetryQ at The Empress
Food: American
Amenities of Fairmont Empress Hotel Great facilities! Review score, 8.8
Most popular amenities
Pets
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Pets are allowed. Charges may apply.
Activities
- Bicycle rental (additional charge)
Food & Drink
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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WiFi is available in all areas and costs CAD 15 per 24 hours.
Parking
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Public parking is available on site (reservation is not needed) and costs CAD 33 per day.
- Parking garage
- Secure parking
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services
Cleaning Services
- Suit press
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Pet bowls
- Pet basket
- Paid WiFi
- Vending machine (drinks)
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Gift shop
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Indoor pool (year-round)
- Indoor pool
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
Safety features
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- Arabic
- Danish
- German
- English
- Spanish
- French
- Italian
- Japanese
- Malay
- Russian
- Filipino
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
Extra bed by request
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Free |
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Extra bed by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Fairmont Empress Hotel
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Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.
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Room options at Fairmont Empress Hotel include:
- Double
- Suite
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Fairmont Empress Hotel offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Bicycle rental (additional charge)
- Indoor pool (year-round)
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The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Fairmont Empress Hotel has 1 restaurant:
- Q at The Empress
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The following parking options are available to guests staying at Fairmont Empress Hotel (subject to availability):
- Parking
- On-site parking
- Secure parking
- Parking garage
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From the nearest airport, you can get to Fairmont Empress Hotel by:
- Car 35min
