• City view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property Highlights

Located in the heart of Victoria, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Travel Sustainable Level 3+

This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
7.5
Location
9.7
Free WiFi
9.3
High score for Victoria
Select topics to read reviews:

See what guests loved the most:

  • Natalie
    Canada Canada
    Love the distance to downtown. The amazing facilities make me feel special every time I come in!
  • Thetrotsky
    Canada Canada
    I had been putting off staying at a Fairmont forever, and I am so glad I finally had the chance during the IMPACT Travel + Sustainability conference. Everything was seamless and wonderful from the staff to the environmental commitments, to the...
  • Anfisa
    Canada Canada
    Beautiful hotel. The room was very clean and cozy, not disappointed at all. Great pool, gym, and sauna

Hotel area info

Restaurants
1 Restaurant On Site

  • Q at The Empress
    • Cuisine
      American

Amenities of Fairmont Empress Hotel
Great facilities! Review score, 8.7

Most popular amenities
  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Spa
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Cycling
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – indoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Malay
  • Russian
  • Filipino
  • Chinese

House rules

Fairmont Empress Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Fairmont Empress Hotel

  • Fairmont Empress Hotel is 2,600 feet from the center of Victoria. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.

  • Fairmont Empress Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Spa facilities
    • Bicycle rental
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Fitness
    • Steam room
    • Spa lounge/Relaxation area

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Fairmont Empress Hotel is popular with guests booking family stays.

  • Fairmont Empress Hotel has 1 restaurant:

    • Q at The Empress

  • Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Fairmont Empress Hotel include:

    • Double
    • Suite
    • Quad
    • Triple