City view
Garden
Pet friendly
Swimming pool
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Victoria Excellent location – show map

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.

The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.

The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.

Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.

The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

This is our guests' favorite part of Victoria, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Fairmont Empress Hotel has been welcoming Booking.com guests since Apr 6, 2009
Hotel chain/brand: Fairmont Hotels & Resorts

Property Highlights

Located in the heart of Victoria, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 sofa bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is the rate quoted in CAD or USD?
    Our rates are in Canadian Dollars.
    Answered on 6 July 2020
  • Do you have any adjoining rooms? Our family would need at least 3 beds together. As part of the family are minors we need the room(s) to have access ..
    Yes we do have a few adjoining rooms. You will need to reserve a Fairmont King and a Deluxe with 2 Queen beds. We will need that information when the ..
    Answered on 18 November 2020
  • Hello, Are the hotel’s amenities (pool, fitness centre, and spa) currently open? Are there any limitations in effect to facilities or operation
    Yes our facilities are currently open and available for our guests. The Willow Stream is currently only available Wednesday-Sundays at the moment.
    Answered on 24 September 2021
  • Are you pet friendly Do you have free parking
    We are a pet-friendly hotel. We do not have free parking. Parking is $33.00 per night. Thank you.
    Answered on 25 December 2021
  • Is there a rooms available with balconies
    Dear Guest, Thank you for your inquiry. Unfortunately, there are no rooms with balcony at the Fairmont Empress. Kind regards Reservations Team
    Answered on 24 August 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Q at The Empress

    Food: American

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Fairmont Empress Hotel
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Cycling
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs CAD 15 per 24 hours.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Malay
  • Russian
  • Filipino
  • Chinese

House rules

Fairmont Empress Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hot tub/jacuzzi is closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022

Swimming pool #1: Closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022

FAQs about Fairmont Empress Hotel

  • Fairmont Empress Hotel has 1 restaurant:

    • Q at The Empress

  • Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Fairmont Empress Hotel is 2,600 feet from the center of Victoria.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Fairmont Empress Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Spa facilities
    • Bicycle rental
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Fitness
    • Steam room
    • Spa lounge/Relaxation area

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.

  • The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Fairmont Empress Hotel include:

    • Double
    • Suite
    • Quad
    • Triple