Name: Fairmont Empress Hotel
Address: 721 Government Street , V8W 1W5 Victoria, Canada, 721 Government Street, Vancouver Island, V8W 1W5, Canada
Price range: Prices for upcoming dates start at $194 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
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Guest reviews (655)

Hotel Fairmont Empress Hotel

721 Government Street , V8W 1W5 Victoria, Canada –

A seating area at Fairmont Empress Hotel

A bed or beds in a room at Fairmont Empress Hotel

A television and/or entertainment center at Fairmont Empress Hotel

The swimming pool at or near Fairmont Empress Hotel

The lounge or bar area at Fairmont Empress Hotel

The lobby or reception area at Fairmont Empress Hotel

The surrounding neighborhood or a neighborhood close to the hotel

The fitness center and/or fitness facilities at Fairmont Empress Hotel

A restaurant or other place to eat at Fairmont Empress Hotel

*9.3* Royal BC Museum: only 2 minutes away! (500 feet by foot)

*9.1* The Parliament Building: only 3 minutes away! (750 feet by foot)

Victoria Conference Center: only 3 minutes away! (600 feet by foot)

*8.9* Government Street: only 3 minutes away! (800 feet by foot)

*9.3* Inner Harbor: only 4 minutes away! (1,050 feet by foot)

*8.5* Fairmont Empress Hotel: only 1 minute away! (200 feet by foot)

Lock in a great price for Fairmont Empress Hotel – rated 8.9 by recent guests!

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This is simply a beautiful hotel. Beautifully maintained and staff was very helpful.

Melinda

United States of America

We loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.

Scott

United States of America

Loved the Fairmont Empress Hotel! It was beautiful, comfortable, spacious and everyone there was so accommodating and friendly!! Spend the money and stay here! We had a wonderful view!

Cheryl

United States of America

The entire experience was fabulous! Beautiful hotel, friendly and helpful staff, great restaurants and our “high tea” was an experience we’ll remember forever. Thank you Empress Hotel.

Nancy

United States of America

Love WINSTON!!!! He’s incredible! We enjoyed the decor and ambience immensely. Our room was super unique with a round bed in the upper corner of the building with an incredible view of the legislature building and harbor. We will certainly be back next time we stay here

Abigail

United States of America

Beautiful historic property walking distance from the Ferry. Gardens are amazing. Pool was great to do laps in. Room was spacious and inviting.

Jane

United States of America

The room was nice and the staff very friendly and helpful.

Axel

United States of America

It was an amazing place to stay. The hotel,room, location and staff were all top shelf. What I expect from a Fairmont!

William

United States of America

The bed and linens were great. Location room and grounds were great.

Janet

United States of America

Location, quality, elegance, great restaurant and bar, friendly well-trained staff.

Ellen

United States of America

Image of the property Image of the property

9.6

Excellent location!
Highly rated for:
Great neighborhood
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Very comfy beds
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On-site swimming pool
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Very comfy beds
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Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
On-site swimming pool
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
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On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
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On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant

What guests loved the most:
“This is simply a beautiful hotel. Beautifully maintained and staff was very helpful.”

Melinda United States of America
“We loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.”

Scott United States of America
“Loved the Fairmont Empress Hotel! It was beautiful, comfortable, spacious and everyone there was so accommodating and friendly!! Spend the money and stay here! We had a wonderful view!”

Cheryl United States of America
“The entire experience was fabulous! Beautiful hotel, friendly and helpful staff, great restaurants and our “high tea” was an experience we’ll remember forever. Thank you Empress Hotel.”

Nancy United States of America
“Love WINSTON!!!! He’s incredible! We enjoyed the decor and ambience immensely.”

Abigail United States of America
“Beautiful historic property walking distance from the Ferry. Gardens are amazing. Pool was great to do laps in. Room was spacious and inviting.”

Jane United States of America
“The room was nice and the staff very friendly and helpful.”

Axel United States of America
“It was an amazing place to stay. The hotel,room, location and staff were all top shelf. What I expect from a Fairmont!”

William United States of America
“The bed and linens were great. Location room and grounds were great.”

Janet United States of America
“Location, quality, elegance, great restaurant and bar, friendly well-trained staff.”

Ellen United States of America

Stay in the Heart of Victoria –

One of our top picks in Victoria.Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.

The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.

The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.

Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.

The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

This is our guests' favorite part of Victoria, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Fairmont Empress Hotel has been welcoming Booking.com guests since Apr 6, 2009
Hotel chain/brand: Fairmont Hotels & Resorts

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Most popular facilities

Parking

Pet friendly

Swimming pool

Indoor pool

Non-smoking rooms

Family rooms

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“friendly staff”
26 related reviews

“beautiful hotel”
25 related reviews

“harbor view”
17 related reviews

“boutique style”

Located in the heart of Victoria, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel

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Rooms

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Children

Sleeps	Room Type
	Fairmont Double Room with Two Double Beds 2 full beds	Show prices
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	Fairmont Gold Harbor View King 1 king bed	Show prices
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	Deluxe Two Queen room with Two Queen Beds 2 queen beds	Show prices
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	Junior Suite with 1 King Bed 1 king bed and 1 sofa bed	Show prices
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	Fairmont Queen Room 1 queen bed	Show prices
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+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe King Room 1 king bed	Show prices
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	Fairmont King Room 1 king bed	Show prices
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+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Queen Room 1 queen bed	Show prices
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	Fairmont Queen Room with Harbor View 1 queen bed	Show prices
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+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe King Room with Harbor View 1 king bed	Show prices
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	Deluxe Two Queen room with Two Queen Beds and Harbor View 2 queen beds	Show prices
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+ Max adults: 2 Max children: 1 (up to years of age)	Signature King Room 1 king bed	Show prices
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	Signature King Room with Harbor View 1 king bed	Show prices
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	Fairmont Gold Spacious King Room 1 king bed	Show prices
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	Fairmont Gold Spacious 2 Queen room with Two Queen Beds 2 queen beds	Show prices
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	Fairmont Gold Spacious King Room with Harbor View 1 king bed	Show prices
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	Executive Suite with King bed 1 king bed	Show prices
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	One Bedroom Suite with King Bed 1 king bed and 1 sofa bed	Show prices
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	Fairmont Gold One Bedroom Suite with King Bed 1 king bed	Show prices
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	Fairmont Gold One Bedroom Suite with Queen Bed and Harbor View 1 sofa bed and 1 queen bed	Show prices
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	Signature One Bedroom Harbor View Suite with King Bed 1 king bed and 1 sofa bed	Show prices
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3 properties in Victoria like Fairmont Empress Hotel were booked in the last 12 hours

5 reasons to choose Fairmont Empress Hotel

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One of our top picks in Victoria

An Inside Look at Fairmont Empress Hotel

Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, Fairmont Empress graces Victoria's sparkling Inner Harbour and beloved cultural city centre. This luxury hotel in Victoria, British Columbia, offers 464 luxuriously appointed guest rooms and suites. Fairmont Gold Rooms offer a boutique hotel experience within a hotel with additional features. Located on the picturesque West Coast of Canada on Vancouver Island.

Hotel surroundings

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Closest Landmarks *

Fairmont Empress Hotel
0 miles
Miniature World
0.1 miles
Royal BC Museum
0.1 miles
Mercurio Gallery
0.1 miles
The Parliament Building
0.1 miles
Victoria Bug Zoo
0.1 miles
Thunderbird Park Victoria
0.1 miles
Government Street
0.2 miles
British Columbia Parliament Buildings
0.2 miles
Black Ball Ferry
0.2 miles

Restaurants & Markets *

The Old Spaghetti Factory Restaurant
0.3 miles

Closest Airports *

Victoria Airport
15.8 miles
Bellingham International Airport
45.9 miles
Nanaimo Airport
49.3 miles

What Travelers Love About This Location

“Iconic location. Top notch service. ”

Paul

Germany

9.1

“Breakfast was great and once seated excellent service. All staff showed upscale and friendly even sincere greetings whenever encountered. Location was outstaqnd...”

Canada

9.1

“Location location location!”

Chris

United Kingdom

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1 Restaurant On Site

Q at The Empress

Food: American

Menu: À la carte

House rules Fairmont Empress Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years	Can use a crib or extra bed when requested	FREE
3+ years	Can use an extra bed when requested	FREE

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Loved the Fairmont Empress Hotel! It was beautiful, comfortable, spacious and everyone there was so accommodating and friendly!! Spend the money and stay here! We had a wonderful view!”

“The entire experience was fabulous! Beautiful hotel, friendly and helpful staff, great restaurants and our “high tea” was an experience we’ll remember forever. Thank you Empress Hotel.”

“Love WINSTON!!!! He’s incredible! We enjoyed the decor and ambience immensely. Our room was super unique with a round bed in the upper corner of the building with an incredible view of the legislature building and harbor. We will certainly be back next time we stay here”

See all guest reviews for Fairmont Empress Hotel

Newest Reviews for Fairmont Empress Hotel

Reviewed: October 12, 2019

Michelle
Canada
9.6

“Fabulous”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
I always have the best sleeps at fairmont hotels, I love the beds!!!!!!!

Stayed in October 2019
Reviewed: October 11, 2019

Melinda
United States of America
9.2

“The Empress is a beautiful place to stay - don't be afraid to ask for what you need.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The fact that the computer was down and we couldn't get into our room was a problem the first day. Felt like we should have at least been offered coffee or something while we waited. Also, the lobby and stairs were heavily perfumed or scented. Could be overwhelming.
This is simply a beautiful hotel. Beautifully maintained and staff was very helpful.

Stayed in October 2019
Reviewed: October 9, 2019

Cheryl
Canada
7.5

Good
- • Business trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Need more signs to explain Where lobby is / pool. Etc

Stayed in October 2019
Reviewed: October 9, 2019

Gary
United States of America
10

“Incredible. Attention to detail!”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The service!

Stayed in October 2019
Reviewed: October 9, 2019

Alta
United States of America
9.0

“Great”
- • Leisure trip
- • Group
- • Stayed 1 night
The history of the place and the nice location

Stayed in October 2019
Reviewed: October 7, 2019

Anonymous
Canada

2 helpful votes
7.0

“The Empress has lost it's sense of history.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The renovation of the Empress is substandard. It is tacky and cold. The tearoom was so uninviting that we decided to not to have tea there. It looks like a cafeteria..... Nasty!! The hallways are cold and dismal. The pool area has terrible acoustics so when the hot tub is turned on it sounds like a jet taking off.

Stayed in October 2019
Reviewed: October 5, 2019

Scott
United States of America
10

“Want to go back and stay longer. One of the nicest places we have ever stayed in.”
- • Leisure trip
- • Couple
- • Stayed 3 nights
We loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.

Stayed in September 2019
Reviewed: September 27, 2019

Cheryl
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
That we couldn’t stay longer!
Loved the Fairmont Empress Hotel! It was beautiful, comfortable, spacious and everyone there was so accommodating and friendly!! Spend the money and stay here! We had a wonderful view!

Stayed in September 2019
Reviewed: September 24, 2019

Nancy
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
The entire experience was fabulous! Beautiful hotel, friendly and helpful staff, great restaurants and our “high tea” was an experience we’ll remember forever. Thank you Empress Hotel.

Stayed in September 2019
Reviewed: September 23, 2019

Jgc
Canada
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
No free parking and no buffet breakfast
Location

Stayed in September 2019
Reviewed: September 19, 2019

Elaine
Italy
9.2

“Great location but incredibly pricey”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom was tiny. Car parking expensive. Too expensive for what we got.
Location.

Stayed in September 2019
Reviewed: September 19, 2019

Anonymous
United States of America
6.3

“For the look and hype, you really just get a fancy-looking room with a comfortable bed.”
- • Business trip
- • Solo traveler
- • Stayed 1 night
For the price (almost $300 USD) you get no bath tub. It took the shower forever to get luke warm. They wanted you to pay $25 for movies that were "still in theaters" even though movie theaters don't even charge that insane price. And I was woken up early Monday morning (8am) to someone shampooing the carpets outside of my room. There were no glasses for water in the room, and there was no coffee machine or anything (not the worst, but would've been nice to have one).
The bed was comfortable. The room wasn't haunted. I guess that is about it.

Stayed in September 2019
Reviewed: September 18, 2019

Catherine
United States of America
9.2

“We enjoyed our experience very much”
- • Leisure trip
- • Group
- • Stayed 1 night
We went to high Tea and asked the waiter about the location for the gold breakfast. He told us the dinning room. We actually paid for the gold upgrade and didn't remember our location for everything was on the 1st floor. We had breakfast in the main dining room so it actually cost us $150 for breakfast including our upgrade that we didn't use. Perhaps the cost of our breakfast should have been deducted from our bill.
All food was excellent

Stayed in September 2019
Reviewed: September 18, 2019

Abigail
United States of America
9.6

“Incredible views, absolutely gorgeous hotel and grounds, wonderful staff and really delicious food.”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
There was a strange smell in the sheets. Like, whatever detergent is used is kinda weird.
Love WINSTON!!!! He’s incredible! We enjoyed the decor and ambience immensely. Our room was super unique with a round bed in the upper corner of the building with an incredible view of the legislature building and harbor. We will certainly be back next time we stay here

Stayed in September 2019
Reviewed: September 14, 2019

Jane
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Pricey
Beautiful historic property walking distance from the Ferry. Gardens are amazing. Pool was great to do laps in. Room was spacious and inviting.

Stayed in September 2019

Hotel Fairmont Empress Hotel

Fairmont Empress Hotel

Stay in the Heart of Victoria – Excellent location – show map

Most popular facilities

Bookers love...

Availability

5 reasons to choose Fairmont Empress Hotel

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Q at The Empress

See availability Facilities of Fairmont Empress Hotel Great facilities! Review score, 8.8

Most popular facilities

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Front Desk Services

Entertainment & Family Services

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Business Facilities

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Stay in the Heart of Victoria –

Facilities of Fairmont Empress Hotel Great facilities! Review score, 8.8

House rules Fairmont Empress Hotel takes special requests – add in the next step!