Hotel Fairmont Empress Hotel
721 Government Street, V8W 1W5 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.7/10! (score from 556 reviews)
Real guests • Real stays • Real opinions
A bit of a bumpy start to my stay, but staff were fantastic and made certain that my 5 day stay was an enjoyable one.
CanadaRestaurant is excellent. Good food. Our waiter Guy is excellent. Enjoyed the pool.
CanadaRoom was very spacious and well appointed. We didn't have a water view but it was pleasant. Location was prime; there is no better spot in all of Victoria. Highlight of the trip was High Tea; I absolutely recommend that everyone experiences this wonderful tradition at least once in their lifetime! The food was amazing and the tea was perfect.
CanadaI rarely get to stay in high end hotels like this. My experience was awesome.
United States of AmericaSuperb hotel in a great location! Very well maintained & confortable. Great food also.
CanadaIt was a grand old hotel..very beautiful and in the best location in Victoria. Staff was friendly and so helpful. Loved every minute..even being greeted by Winston.
United States of AmericaGuest services was absolutely remarkable and classy.
United States of AmericaThe room had great character with a nice clean bathroom and big, comfy bed. The staff was exceptionally friendly and helpful!!
United States of AmericaThis is simply a beautiful hotel. Beautifully maintained and staff was very helpful.
United States of AmericaWe loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.
United States of America
Fairmont Empress Hotel
- What guests loved the most:
-
Dl
Canada
-
Della
Canada
-
Nicole
Canada
-
John
United States of America
-
Marc
Canada
-
Jww
United States of America
-
David
United States of America
-
Aaron
United States of America
-
Melinda
United States of America
-
Scott
United States of America
Stay in the heart of Victoria – Excellent location – show map
One of our top picks in Victoria. Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.
The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.
Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.
The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the heart of Victoria, this hotel has an excellent location score of 9.7
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Parking available at the hotel
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 3. Max children: 2 |
Fairmont Double Room with Two Double Beds
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont Gold Harbor View King
|
|||
|
|
||||
| Max adults: 4. Max children: 3 |
Deluxe Two Queen room with Two Queen Beds
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Junior Suite with 1 King Bed
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont Queen Room
|
|||
|
|
||||
| Max adults: 2. Max children: 2 |
Deluxe King Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont King Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont Queen Room with Harbor View
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Deluxe King Room with Harbor View
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Signature King Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont Gold Spacious King Room
|
|||
|
|
||||
| Max adults: 3. Max children: 3 |
Executive Suite with King bed
|
|||
|
|
||||
| Max adults: 2. Max children: 1 | ||||
|
|
||||
| Max adults: 4 |
Signature One Bedroom Harbor View Suite with King Bed
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Fairmont Gold King
|
|||
|
|
||||
Popular Beaches Nearby
-
Steve Fonyo Beach
4,700 feet from property
See what guests loved the most:
-
Dl
Canada“A bit of a bumpy start to my stay, but staff were fantastic and made certain that my 5 day stay was an enjoyable one.”
-
Della
Canada
“Restaurant is excellent. Good food. Our waiter Guy is excellent. Enjoyed the pool.”
-
Nicole
Canada
“Room was very spacious and well appointed. We didn't have a water view but it was pleasant. Location was prime; there is no better spot in all of Victoria. Highlight of the trip was High Tea; I absolutely recommend that everyone experiences this wonderful tradition at least once in their lifetime! The food was amazing and the tea was perfect.” Read more
-
John
United States of America“I rarely get to stay in high end hotels like this. My experience was awesome.”
-
Marc
Canada
“Superb hotel in a great location! Very well maintained & confortable. Great food also.”
-
Jww
United States of America
“It was a grand old hotel..very beautiful and in the best location in Victoria. Staff was friendly and so helpful. Loved every minute..even being greeted by Winston.”
-
David
United States of America
“Guest services was absolutely remarkable and classy. ”
-
Aaron
United States of America
“The room had great character with a nice clean bathroom and big, comfy bed. The staff was exceptionally friendly and helpful!!”
-
Melinda
United States of America
“This is simply a beautiful hotel. Beautifully maintained and staff was very helpful.”
-
Scott
United States of America
“We loved everything, the food and drinks, the view and the comfort of the room. The staff was excellent.”
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Fairmont Empress Hotel
Welcoming Booking.com guests since Apr 6, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
5 reasons to choose Fairmont Empress Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Victoria
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, Fairmont Empress graces Victoria's sparkling Inner Harbour and beloved cultural city centre. This luxury hotel in Victoria, British Columbia, offers 464 luxuriously appointed guest rooms and suites. Fairmont Gold Rooms offer a boutique hotel experience within a hotel with additional features. Located on the picturesque West Coast of Canada on Vancouver Island.
-
Fairmont Empress Hotel0 miles
-
Miniature World0.1 miles
-
Royal BC Museum0.1 miles
-
Mercurio Gallery0.1 miles
-
The Parliament Building0.1 miles
-
Victoria Bug Zoo0.1 miles
-
Thunderbird Park Victoria0.1 miles
-
Government Street0.2 miles
-
British Columbia Parliament Buildings0.2 miles
-
Restaurant The Old Spaghetti Factory0.3 miles
-
Save-On-Foods Memorial Center0.7 miles
-
Victoria Harbour Ferry0.8 miles
-
Point Ellice House1 miles
-
Craigdarroch Castle1.1 miles
-
Victoria Gulf Club3.2 miles
-
Royal Roads University5.1 miles
-
Camosun College5.3 miles
-
The Butchart Gardens10.7 miles
-
Brentwood Bay Ferry Terminal12.1 miles
-
Steve Fonyo Beach4,700 feet
-
Ferry Black Ball Ferry0.2 miles
-
Victoria International Airport15.8 miles
-
Bellingham International Airport45.9 miles
-
Nanaimo Airport49.3 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryQ at The Empress
Food: American
Amenities of Fairmont Empress Hotel
Great facilities! Review score, 8.7
Most popular amenities
Outdoors
- Outdoor furniture
- Terrace
- Garden
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
-
Pets are allowed. Charges may apply.
Activities
- Cycling
Food & Drink
- Fruit
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
-
WiFi is available in all areas and costs CAD 15 per 24 hours.
Parking
- Electric vehicle charging station
- Parking garage
- Secure parking
Public parking is possible on site (reservation is not needed) and costs CAD 33 per day.
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
General
- Pet bowls
- Pet basket
- Paid WiFi
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Gift shop
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Indoor swimming pool
-
Free! All pools are free of charge
- Open all year
- All ages welcome
Spa
- Locker rooms
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
Languages Spoken
- Arabic
- Danish
- German
- English
- Spanish
- French
- Italian
- Japanese
- Malay
- Russian
- Filipino
- Chinese
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic cups not used
- Option to opt out of daily room cleaning
- Option to reuse towels
- Electric car charging station
- Green spaces like (rooftop) gardens at the property
- Bicycle rental
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
Extra bed by request
|
Free |
|
Extra bed by request
|
Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Fairmont Empress Hotel
-
The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Fairmont Empress Hotel offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Spa facilities
- Indoor pool (year-round)
- Fitness
- Spa lounge/Relaxation area
- Locker rooms
- Steam room
- Spa/Wellness packages
-
Room options at Fairmont Empress Hotel include:
- Double
- Suite
-
Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.
-
Fairmont Empress Hotel is 2,600 feet from the center of Victoria.
-
Fairmont Empress Hotel has 1 restaurant:
- Q at The Empress
-
From the nearest airport, you can get to Fairmont Empress Hotel by:
- Car 35min
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
The following parking options are available to guests staying at Fairmont Empress Hotel (subject to availability):
- Parking
- On-site parking
- Secure parking
- Parking garage
- Electric vehicle charging station
