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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Fairmont Empress Hotel
721 Government Street, V8W 1W5 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.6/10! (score from 623 reviews)
Real guests • Real stays • Real opinions
it’s a beautiful, historic hotel in a great location. Beautiful harbor view, gorgeous gardens, attentive staff. The high tea was a wonderful experience! The gardens and flowers are amazing!
Monique
United States of America
United States of AmericaRoom was small but quaint breakfast was good. Bar is fantastic you are truly in the middle of everything. Staff was so welcoming only price was higher than normal ($300 more) but hotel treated us so great/ Parked on street side of hotel super safe so saved $40 for the night. minature world is attached to the hotel was was convenient. Another tip - Get all core membership to get free wifi.
Ayla
United States of America
United States of Americafirst class on every level. Tasteful , elegant and grand at the same time
Alison
United States of America
United States of AmericaGreat location, very comfortable room, and very polite and responsive staff. That includes maid service, bar wait staff, as well as breakfast and dinner servers.
Maria
United States of America
United States of Americaincredible details everywhere you look. we had a fabulous room with a harbour view. the gardens and common areas were stunning.
Dallas
Canada
CanadaReturn to our honeymoon site 34 years later. Still charming.
Michael
United States of America
United States of AmericaEverything, was a wonderful stay. All the employees are very helpful and friendly. They even have a resident dog there. Very pet friendly, our dogs had beds and dishes provided. Location was awesome, walking distance to all the shopping , restaurants, museum and activities.
Diane
United States of America
United States of AmericaAccommodation for later check-out and ability to change room at last minute. Parking advice was appreciated considering our late check-in.
Robert
Canada
CanadaLocation was perfect and hotel was very clean and beautiful.
Rui
Canada
CanadaSo beautiful and the food was amazing ! I thought I had booked a harbor view room but we didn’t get it and had a small window facing some dome and roof
Paula
United States of America
United States of America
Fairmont Empress Hotel
8.1
Very Good
622 reviews
- What guests loved the most:
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Monique
United States of America
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Ayla
United States of America
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Alison
United States of America
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Maria
United States of America
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Dallas
Canada
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Michael
United States of America
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Diane
United States of America
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Robert
Canada
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Rui
Canada
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Paula
United States of America
Categories:
Stay in the heart of Victoria – Excellent location – show map
Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.
The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.
Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.
The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Most popular amenities
1 swimming pool
Parking
Pet friendly
Non-smoking rooms
Family rooms
Bar
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
4 reasons to choose Fairmont Empress Hotel
Categories:
Select topics to read reviews:
See what guests loved the most:
- Monique
United States of America“it’s a beautiful, historic hotel in a great location. Beautiful harbor view, gorgeous gardens, attentive staff. The high tea was a wonderful experience! The gardens and flowers are amazing!” - AylaUnited States of America“Room was small but quaint breakfast was good. Bar is fantastic you are truly in the middle of everything. Staff was so welcoming only price was higher than normal ($300 more) but hotel treated us so great/ Parked on street side of hotel super safe...”
AlisonUnited States of America“first class on every level. Tasteful , elegant and grand at the same time”- MariaUnited States of America“Great location, very comfortable room, and very polite and responsive staff. That includes maid service, bar wait staff, as well as breakfast and dinner servers.”
- Dallas
Canada“incredible details everywhere you look. we had a fabulous room with a harbour view. the gardens and common areas were stunning.” 
MichaelUnited States of America“Return to our honeymoon site 34 years later. Still charming.”
DianeUnited States of America“Everything, was a wonderful stay. All the employees are very helpful and friendly. They even have a resident dog there. Very pet friendly, our dogs had beds and dishes provided. Location was awesome, walking distance to all the shopping ,...”
RobertCanada“Accommodation for later check-out and ability to change room at last minute. Parking advice was appreciated considering our late check-in.”- RuiCanada“Location was perfect and hotel was very clean and beautiful.”
PaulaUnited States of America“So beautiful and the food was amazing ! I thought I had booked a harbor view room but we didn’t get it and had a small window facing some dome and roof”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
- Is the rate quoted in CAD or USD?Our rates are in Canadian Dollars.Answered on July 6, 2020
- Do you have any adjoining rooms? Our family would need at least 3 beds together. As part of the family are minors we need the room(s) to have access ...Yes we do have a few adjoining rooms. You will need to reserve a Fairmont King and a Deluxe with 2 Queen beds. We will need that information when the ...Answered on November 18, 2020
- Hello, Are the hotel’s amenities (pool, fitness centre, and spa) currently open? Are there any limitations in effect to facilities or operationYes our facilities are currently open and available for our guests. The Willow Stream is currently only available Wednesday-Sundays at the moment. ...Answered on September 24, 2021
- Are you pet friendly Do you have free parkingWe are a pet-friendly hotel. We do not have free parking. Parking is $33.00 per night. Thank you.Answered on December 25, 2021
- Is there a rooms available with balconiesDear Guest, Thank you for your inquiry. Unfortunately, there are no rooms with balcony at the Fairmont Empress. Kind regards Reservations TeamAnswered on August 24, 2021
- Still looking?
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All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site
Q at The Empress
Food: American
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Fairmont Empress Hotel
Outdoors
Pets
Pets are allowed. No extra charges.
Activities
Food & Drink
Internet
WiFi is available in all areas and costs CAD 15 per 24 hours.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 33 per day.
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Indoor swimming pool
Spa
Languages Spoken
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
Extra bed by request
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Free |
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Extra bed by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022
Swimming pool #1: Closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022
FAQs about Fairmont Empress Hotel
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Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.
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The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.
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From the nearest airport, you can get to Fairmont Empress Hotel by:
- Car 35min
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Room options at Fairmont Empress Hotel include:
- Double
- Suite
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Fairmont Empress Hotel is 2,600 feet from the center of Victoria.
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Fairmont Empress Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Spa facilities
- Spa/Wellness packages
- Locker rooms
- Fitness
- Swimming pool
- Steam room
- Spa lounge/Relaxation area
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Fairmont Empress Hotel has 1 restaurant:
- Q at The Empress
