Fairmont Empress Hotel
721 Government Street, V8W 1W5 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.6/10! (score from 649 reviews)
Real guests • Real stays • Real opinions
Location, restaurant, connecting rooms, tea salon, christmas trees everywhere, the pool.

The location was fantastic since we chose to just ferry over without a car. We were able to walk everywhere.

we have stayed there before, but love the location and ambiance. Excellent service. Better food to be had near by.

the location is perfect. we booked a room with a harbor view and it was lovely. the staff was so accommodating, super cozy beds.

The room was indeed very quiet, and the bed was incredibly comfortable. The rainfall showerhead was really nice. Not much time was spent in the room, other than to sleep, and some occasional relaxation between activities around town. The exercise room isn't very large, but we simply used the treadmills. The main lobby was decorated nicely for Christmas. There were always greeters at the front door who were really nice. The restaurant has great architecture and artwork, mostly of Queen Victoria, of course. The location is impeccable. We only used our car once for going out to The Butchart Gardens and Craigdorrach Castle. Otherwise, downtown is right there for eating and shopping, as well as a carriage ride tour we did, the BC Museum (we only did the IMAX) right across the street, walking to and around the Parliament Building to see the lights at night, and other sightseeing adventures. The price was quite good, too, for such a hotel.

Historic, best location, gorgeous inside and out. At first they had trouble finding our reservation, but quickly compensated with an upgrade and breakfast coupon.

We have stayed before and it is just a very nice place with lots of amenities and excellant staff

Grand hotel evokes bygone era. Stunning views from the covered terrace. Location is central to everything.

The hotel was immaculate and service was incredible.

Beautiful grounds, very clean, very nice pool, and very convenient for walking to clipper , restaurants, and shopping. Wonderful tea service.

- What guests loved the most:
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Mariana
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Julie
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Katherine
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Janice
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Damien
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Ruth
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Lynn
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Kimberlee
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Pamela
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Eric
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Categories:
Stay in the heart of Victoria – Excellent location – show map
Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.
The Empress holds a traditional afternoon tea in a special lobby with views of the harbor.
Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center.
The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.

- Is the rate quoted in CAD or USD?Our rates are in Canadian Dollars.Answered on 6 July 2020
- Do you have any adjoining rooms? Our family would need at least 3 beds together. As part of the family are minors we need the room(s) to have access ..Yes we do have a few adjoining rooms. You will need to reserve a Fairmont King and a Deluxe with 2 Queen beds. We will need that information when the ..Answered on 18 November 2020
- Hello, Are the hotel’s amenities (pool, fitness centre, and spa) currently open? Are there any limitations in effect to facilities or operationYes our facilities are currently open and available for our guests. The Willow Stream is currently only available Wednesday-Sundays at the moment.Answered on 24 September 2021
- Are you pet friendly Do you have free parkingWe are a pet-friendly hotel. We do not have free parking. Parking is $33.00 per night. Thank you.Answered on 25 December 2021
- Is there a rooms available with balconiesDear Guest, Thank you for your inquiry. Unfortunately, there are no rooms with balcony at the Fairmont Empress. Kind regards Reservations TeamAnswered on 24 August 2021
- Still looking?
Q at The Empress
Food: American

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022
Swimming pool #1: Closed from Sun, Jan 02, 2022 until Fri, Jan 14, 2022
FAQs about Fairmont Empress Hotel
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Fairmont Empress Hotel has 1 restaurant:
- Q at The Empress
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Check-in at Fairmont Empress Hotel is from 4:00 PM, and check-out is until 11:00 AM.
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Fairmont Empress Hotel is 2,600 feet from the center of Victoria.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Fairmont Empress Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Spa facilities
- Bicycle rental
- Locker rooms
- Spa/Wellness packages
- Swimming pool
- Fitness
- Steam room
- Spa lounge/Relaxation area
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Yes, there's a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.
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The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Fairmont Empress Hotel include:
- Double
- Suite
- Quad
- Triple