Stay in the heart of Toronto Great location - show map

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This luxurious hotel features a rooftop patio with heated whirlpools overlooking the center of the city of Toronto. Guests can enjoy a gourmet restaurant and free Wi-Fi. Union Station is just over 1 miles away.

The Grand Hotel & Suites has modern, elegant rooms with hardwood floors and a marble bathroom. A kitchenette, flat-screen cable TV and a coffee maker are included.

The Grand Spa offers relaxing massage and beauty treatments. Guests can also enjoy the on-site fitness center and beautiful indoor pool facility. A gift shop is open at all times.

Citrus restaurant at the Grand Hotel serves a unique, European menu with fresh, local ingredients. The lounge area serves cocktails and afternoon tea.

The Grand Hotel & Suites is just over a quarter mile from Allan Gardens and just under half a mile from the Eaton Centre, filled with various shops. Parking is available on site upon request and for a fee.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Grand Hotel & Suites has been welcoming Booking.com guests since Apr 10, 2008

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • I am 20 years old, can I check in by myself?
    Our check-in policy does require our guests to be 21 years of age when checking in to the hotel.
    Answered on April 8, 2020
  • Do the rooms have a window that opens?
    Our rooms have awning windows with 2" opening.
    Answered on May 26, 2020
  • Hi,We are going to stay over night this weekend. If we bring with my small dog how much is the fee? If you have time please let us know. Thanks.
    Hello, Thank you for choosing The Grand Hotel & Suites! Regarding our pet policy, there is an additional $50.00 + 13% taxes nonrefundable fee applicable to your room rate. All pets staying at the hotel cannot exceed 30lbs, and there is a limit of one pet per room. Pets cannot be left unsupervised and unattended in our guest rooms.
    Answered on February 20, 2020
  • how much is parking?
    Parking is available in our secure underground facility, at a nightly rate of CAD 22 + tax for self parking or CAD 32 + tax for valet (Current rates for December 2019-rates are subject to change without notice).  All parking passes come with unlimited in and out privileges, so you may come and go as often as you like with no additional charges.  The height restriction for the under ground parking is 6'2, however we do have outdoor parking available as well at the same nightly rate.  We kindly ask that you see Front Desk upon your arrival and they will provide you with a parking tag for your vehicle. 
    Answered on December 1, 2019
Hotel area info *
Amenities of Grand Hotel & Suites
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
View
  • City view
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Bar (temporarily closed)
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 22.0 per day.
  • Secure parking
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
    Free! All pools are free of charge
  • Seasonal (temporarily closed)
  • Opening times
  • All ages welcome
  • Heated pool
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi (temporarily closed)
  • Massage Additional charge
  • Spa (temporarily closed) Additional charge
  • Fitness center (temporarily closed)
  • Sauna (temporarily closed)
Languages Spoken
  • English
  • French

House rules

Grand Hotel & Suites takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

5:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 100 is required on arrival. That's about 74.78USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover Diners Club American Express Grand Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Please note, this property does not accept Visa debit, Mastercard debit or any other debit cards. This property does not accept cash. A valid credit card is required to book the room and pay the balance upon check out.

For long stays, high-demand dates and/or at the hotel's discretion, the hotel reserves the right to charge your credit card for 100 percent of the first night in advance.

Bar is closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

Sauna is closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

Fitness center is closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

Spa/wellness center is closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

Hot tub/jacuzzi is closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

Indoor Pool: Closed from Fri, Mar 27, 2020 until Thu, Apr 30, 2020

A damage deposit of CAD 100 is required on arrival. That's about 74.78USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.