The suite was very comfortable and spacious, bedding, toiletries, towels, coffee very good quality. The entire hotel is decorated with taste, and designed to satisfy customers' needs and wants. What really stands out is the friendly, ready to serve staff. We were very impressed with the staff's pride in being part of this new hotel, and hoing the extra mile to make us feel welcome.

Michaela Canada

One of the workers from the kitchen was very helpful with things to see and do in Burlington and surrounding areas!

Kathy United States of America

clean , brand new, easy access to highways and local area, great staff, nice breakfast

Steven Canada

I liked this hotel so much. No hidden fees like the sandman by centennial in Hamilton Breakfast was so good Loved the pool

Laura Canada

The staff and facilities were great. The King Room with Pull Out was a great size. Plenty of counter space in bathroom. The coat hooks on the wall - fantastic (my 10 year old hung his coat every time without being asked...win!). The work space was great. A huge shout out to Gilbert. He was amazing. He was able to accommodate an early check in so I could take a virtual work meeting at 2pm in a private location. Although not part of team stay, I was there with my son at a hockey tournament. He texted to wish us luck and kept checking in. I travel frequently for business, tournaments and leisure - I've never had that kind of personal touch before. And another front desk representative engaged my son wishing him luck and giving positive vibes - I didn't catch his name. My son said this was the nicest hotel he has ever stayed in and his has stayed in lots too.

Cathy Canada

Breakfast was good. Lots to choose from. Coffee imo wasn't that good but that's just me. 6-10 am. Was a good time frame. 24hr coffee and tea The queen suite was a very spacious room and very clean and modern. The hotel is beautiful!!

Bernie Canada

Liked the ease of checking in, friendly staff, room was super clean and comfortable. We arrived at 0430, I had noted we would be arriving around 0200 but with delayed flight and waiting for luggage it was 0430 before we actually arrived which was no issue, checked in quickly. The hotel door is locked after hours for safety and you need buzzed in by staff, loved that feature. Offered a 1300 check out because of the late arrival which was a pleasant surprise. We ended up not needing and were out at their noon check (which is later than most hotels) out but was appreciative of the offer. The hotel is spotless, I felt so relaxed and comfortable and would stay there again. Booked thru bookings.com and got a decent rate considering the hotel is new, I think the desk clerk when checking out said it was 7months old.

Kimberly Canada

Everything is perfect, location is super, staff is friendly, i don't recall all their names,there was 4 , i believe one name is Girlbert, and another one is Arabic original, and one lady and. One tall guy. All was super helpful, all were smiling.. Parking free. They gave me an upgrade for the room. I highly recommend this place.

Ahmed Egypt

Staff was absolutely wonderful. I can't say enough about their hospitality.

Martina Canada

Breakfast was phenomenal. A great selection for a warm breakfast. Staff was super friendly and helpful. Incredibly quiet. Great location, close to a plaza with a bunch of restaurants and about 15min drive from the lakeshore. If you’ve got a car it’s a great place to stay

Alexus Canada