Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness center and a business center. The Ottawa Convention Center is 0.6 mi from The Metcalfe by Gray Collection. The popular Byward Market neighborhood is 1.2 mi away. We offer Chromecast streaming services, but not pay per view movies

This is our guests' favorite part of Ottawa, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

The Metcalfe by Gray Collection has been welcoming Booking.com guests since Nov 17, 2010

Property Highlights

Located in the heart of Ottawa, this hotel has an excellent location score of 9.4

Private parking available


Select dates to see this property's availability and prices

Room Type
1 king bed
2 queen beds
1 king bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
2 king beds
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Guest reviews


Value for money
Free WiFi
High score for Ottawa
Select topics to read reviews:

See what guests loved the most:

  • Tracy
    The manager was extremely welcoming and friendly. Really made me comfortable and at ease.
  • Kris
    United States of AmericaUnited States of America
    It was very unique and updated with laminate floor in guest rooms. Comfortable bed and sheets. Great bathroom. Very attentive and friendly staff. Nice bar
  • Martha
    Everything, everything was awesome. We loved every single detail.
  • Rowlandson
    I had an excellent meal at the bar. The atrium is bright and expansive.
  • Cristina
    Beautiful and Modern The staff was very welcoming and helpful Parking near by
  • Caroline
    Modern and welcoming vibe - super comfortable bed and great hospitality
  • Blair
    We loved our stay! Staff were very friendly and helpful. Great location. Very clean hotel. The restaurant was fantastic (nicoise salad, burger and 3 deserts- all EXCEPTIONAL). Bed was very comfy.
  • J
    United States of AmericaUnited States of America
    Staff was incredible! Attentive and knew the city well to give us great recommendations!
  • Eva
    We loved our stay, everything was perfect. The staff is very dedicated and professional.
  • Maggie
    It’s very nicely decorated; stylish but understated. The atrium is a very nice feature. The breakfast was very good, and room service was speedy. The bed was very comfortable and the room was larger than a standard hotel room.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, what is the security deposit?

    Our refundable security deposit is 150$ per night which can also be used to cover our paid amenities such parking, restaurant and minibar charges. We ..
    Answered on 14 August 2023

    My apologies for the delay in responding to your inquiry. We do not have a pool, we do however have a 24 hour Gym and Games Room with a putting green..
    Answered on 8 February 2023
  • hi. is breakfast included ?

    We have a wide variety of breakfast offerings a la cart.
    Answered on 16 March 2023
  • Hi how much is parking ?

    Our valet parking service is 35.00 plus tax per day.
    Answered on 21 November 2022
  • Our dog is 46 lbs , she would be allowed to stay ?

    We are a pet friendly hotel, however there is a fee of 75$ before tax.
    Answered on 24 December 2022
  • What are your fees for a pet (dog) staying at the hotel?

    Pet under 75 lbs are welcomed to the hotel for 75$ + taxes fees per stay
    Answered on 2 August 2022
  • Still looking?

Hotel area info *

1 Restaurant On Site

  • Cocotte Bistro
    • Cuisine
      American • French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour

Amenities of The Metcalfe by Gray Collection
Great facilities! Review score, 9

Most popular amenities
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Wardrobe or closet
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets are allowed. Charges may apply.
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs CAD 42 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
  • Fitness center
Languages Spoken
  • English
  • French

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

The Metcalfe by Gray Collection takes special requests – add in the next step!


From 4:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are allowed. Charges may apply.


When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express The Metcalfe by Gray Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

Please inform The Metcalfe by Gray Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Metcalfe by Gray Collection

  • The Metcalfe by Gray Collection has 1 restaurant:

    • Cocotte Bistro

  • The Metcalfe by Gray Collection is 650 feet from the center of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • The Metcalfe by Gray Collection offers the following activities/services (charges may apply):

    • Fitness center

  • Check-in at The Metcalfe by Gray Collection is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at The Metcalfe by Gray Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Metcalfe by Gray Collection include:

    • Suite
    • Quad
    • Double