Hotel The Malcolm Hotel

Travel Sustainable property

321 Spring Creek Drive, T1W 0K3 Canmore, Canada – Excellent location – show map

Excellent location – rated 9.6/10! (score from 787 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
787 reviews

The pool and hot tub were incredible. The professionalism and hospitality of the staff was appreciated, as well. We really liked the showers--well-designed. Nescafe machine was a nice treat in the morning.

Danielle Canada

Restaurant accommodation quiet great hot tub and pool great service great coffee shop excellent guest spaces - workout, pool, foosball, pool table great customer service

Gail Canada

Everything. Beautiful property, well located, comfortable clean rooms, amazing staff.

Aless Canada

very clean hotel, the pool view was amazing, and enjoyed the games available

Allie Canada

location, scenery, very clean, exceptional service, good food, the pool and hot tubs, all the events at Christmas time so festive

Bonnie Canada

The amazing view from our room & all the amenities.

Karen Canada

The property had large areas to relax in. The exercise and movement rooms were well appointed. The lobby and halls were very festive with the “Festival of Trees”. The pools were open for use.

Kevin Canada

location and style. not to mention the view from the hot tub.

Lee Canada

The staff were friendly, and the room/entire hotel was very clean. The views were the best!

Ngala Canada

Great atmosphere and amazing staff. The pool and hot tubs are great, the restaurants have delicious food and the views are great.

Adriana Canada
9.1
Wonderful
787 reviews
  • What guests loved the most:
  • “The pool and hot tub were incredible. The professionalism and hospitality of the staff was appreciated, as well. We really liked the showers--well-designed.”
    Danielle Danielle Canada Canada
  • “Restaurant accommodation quiet great hot tub and pool great service great coffee shop excellent guest spaces - workout, pool, foosball, pool table great customer service”
    Gail Gail Canada Canada
  • “Everything. Beautiful property, well located, comfortable clean rooms, amazing staff.”
    Aless Aless Canada Canada
  • “very clean hotel, the pool view was amazing, and enjoyed the games available”
    Allie Allie Canada Canada
  • “location, scenery, very clean, exceptional service, good food, the pool and hot tubs, all the events at Christmas time so festive”
    Bonnie Bonnie Canada Canada
  • “The amazing view from our room & all the amenities.”
    Karen Karen Canada Canada
  • “The property had large areas to relax in. The exercise and movement rooms were well appointed. The lobby and halls were very festive with the “Festival of Trees”. The pools were open for use.”
    Kevin Kevin Canada Canada
  • “location and style. not to mention the view from the hot tub.”
    Lee Lee Canada Canada
  • “The staff were friendly, and the room/entire hotel was very clean. The views were the best!”
    Ngala Ngala Canada Canada
  • “Great atmosphere and amazing staff. The pool and hot tubs are great, the restaurants have delicious food and the views are great.”
    Adriana Adriana Canada Canada

Categories:

  • Staff9.2
  • Facilities 9.3
  • Cleanliness9.4
  • Comfort 9.5
  • Value for money8.4
  • Location 9.6
  • Free WiFi8.9
High score for Canmore

Located in Canmore, The Malcolm Hotel features an outdoor swimming pool, hot tubs and BBQ facilities. This luxury hotel offers free WiFi. Guests can grab a bite to eat in the in-house restaurant, Stirling Grill Restaurant, or relax in the bar.

The units are fitted with a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries and a desk. The rooms have a private bathroom with a hair dryer.

An American breakfast can be enjoyed at the property.

Guests at the hotel will be able to enjoy activities in and around Canmore, like skiing.

For guests' convenience, The Malcolm Hotel has a business center. Staff are available to help at the 24-hour front desk.

Banff is 11 mi from the accommodations.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

The Malcolm Hotel has been welcoming Booking.com guests since Nov 29, 2017

Missing some information?
Brilliant!
Show me more

Most popular amenities

1 swimming pool
Free parking
Free WiFi
good Fitness Center
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Free private parking available at the hotel

Saved to 1245 lists

Availability

When would you like to stay at The Malcolm Hotel?

Check-in date
Check-out date
 
Approximate prices in USD for a 1-night stay
Loading dates...
Sleeps Room Type Price
Max adults: 4
Royal King Room
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
Something went wrong – please try again later.
Max adults: 2
Something went wrong – please try again later.
Max adults: 4
Something went wrong – please try again later.
Max adults: 2
Something went wrong – please try again later.
Max adults: 4
Something went wrong – please try again later.
Max adults: 4. Max children: 2
Something went wrong – please try again later.
Max adults: 2
Something went wrong – please try again later.
Max adults: 2
Something went wrong – please try again later.
Max adults: 4
Royal King Room with Mountain View
  • 1 king bed and
  • 1 sofa bed
Something went wrong – please try again later.
Max adults: 4
Deluxe King Room
  • 1 king bed and
  • 1 sofa bed
Something went wrong – please try again later.
Max adults: 4
Something went wrong – please try again later.
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose The Malcolm Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.1
Wonderful · 787 reviews
Read all reviews
  • Staff9.2
  • Facilities 9.3
    Pool, View
  • Cleanliness9.4
  • Comfort 9.5
  • Value for money8.4
  • Location 9.6
    View
  • Free WiFi8.9
High score for Canmore

Select topics to read reviews:

See what guests loved the most:

  • Danielle Canada

    “The pool and hot tub were incredible. The professionalism and hospitality of the staff was appreciated, as well. We really liked the showers--well-designed. Nescafe machine was a nice treat in the morning.”

  • Gail Canada

    “Restaurant accommodation quiet great hot tub and pool great service great coffee shop excellent guest spaces - workout, pool, foosball, pool table great customer service”

  • Aless Canada

    “Everything. Beautiful property, well located, comfortable clean rooms, amazing staff.”

  • Allie Canada

    “very clean hotel, the pool view was amazing, and enjoyed the games available”

  • Bonnie Canada

    “location, scenery, very clean, exceptional service, good food, the pool and hot tubs, all the events at Christmas time so festive”

  • Karen Canada

    “The amazing view from our room & all the amenities.”

  • Kevin Canada

    “The property had large areas to relax in. The exercise and movement rooms were well appointed. The lobby and halls were very festive with the “Festival of Trees”. The pools were open for use.”

  • Lee Canada

    “location and style. not to mention the view from the hot tub.”

  • Ngala Canada

    “The staff were friendly, and the room/entire hotel was very clean. The views were the best!”

  • Adriana Canada

    “Great atmosphere and amazing staff. The pool and hot tubs are great, the restaurants have delicious food and the views are great.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Malcolm Hotel

Welcoming Booking.com guests since Nov 29, 2017

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Are the hot tubs and pools open right now?

    Good morning , Yes Pool and Hot tubs are open with some restrictions about the number of people. Thank you

    You found this answer helpful

    You found this answer unhelpful

    Answered on August 1, 2020
  • Hi, can we use outside hot tub at this moment?

    Currently Alberta Government restrictions have closed out pool and hot tub area. However, local tour operators and activities such as ice skating, snowshoeing, and skiing is available.

    You found this answer helpful

    You found this answer unhelpful

    Answered on January 26, 2021
  • Do you have microwaves?

    Hello, Thank you for your question. Unfortunately, microwave is not something we offer at our hotel. Please let us know if there are any other questions we can asssit you with. Guest Services, Liza

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard King Room • Answered on December 22, 2021
  • Are there any self serve laundry services at hotel?

    Good morning, Unfortunately we don't have self laundry service at the hotel however you have few in town. We looking forward to welcoming you soon at the Malcolm hotel Thank you and have a nice weekend Pearl

    You found this answer helpful

    You found this answer unhelpful

    Answered on November 1, 2019
  • hi i would like to reserve a room with a bath tub? are there any available jan 9-11 th? thanks

    Good Morning, We have 3 different room types which have a bath tub available The Malcolm Superior King, The Malcolm Royal King and The Three Sisters Royal King. You can book with us directly or online. Warm Regards, Guest Services Team

    You found this answer helpful

    You found this answer unhelpful

    Answered on January 7, 2021
  • Does this room have a balcony? Is the hot tub open?

    The Standard Queen room here at doesn't come with a balcony. Any room described as a Premium however will come with one. The Pool and Hot Tubs are sill closed at this time as per the corona virus restrictions of AHS.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Queen Room with Two Queen Beds • Answered on January 11, 2021
  • Is your pool open yet?

    yes the pool is open from 8am to 10pm daily

    You found this answer helpful

    You found this answer unhelpful

    Answered on August 21, 2020
  • Hi we have a cat a dog and a trailer we need to park is that ok

    Hello, We have one pet friendly room type. It is our standard Malcolm Double Queen Room. There is a one time charge of $50 to have the pets in the room. We do have a large outdoor lot where you can park a trailer as well.

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 19, 2021
  • Hi is your outdoor pool open?

    Hi There, Thankyou for your question, We do have restrictions with limited amount of people allowed in this area at one time. Please see the following link for further details: https://www.malcolmhotel.ca/ Kind Regards, Guest Services

    You found this answer helpful

    You found this answer unhelpful

    Answered on March 18, 2021
  • Hi Are pools and hot tubs open?

    Hi There, Thankyou for your question, We do have restrictions with limited amount of people allowed in this area at one time. Please see the following link for further details: https://www.malcolmhotel.ca/ Kind Regards, Guest Services

    You found this answer helpful

    You found this answer unhelpful

    Answered on March 18, 2021
  • Are the pools/hot tubs running during the current restrictions?

    The Government has restricted all pools and fitness facilities in Alberta. Keep and eye on the Alberta Government site for full information and updates. Feel free to follow us on social media.

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 1, 2021
  • Do you have hypoallergenic bedding available?

    Yes, in all our rooms. All of our bedding here is hypoallergenic.

    You found this answer helpful

    You found this answer unhelpful

    Answered on March 3, 2020
  • Is there a microwave to heat sandwich please??

    Guest rooms do not have microwaves. However the staff share one at the front desk and they will be happy to eat up your sandwich for you

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Premium Queen Room with Two Queen Beds and Mountain View • Answered on August 8, 2020
  • Any pet friendly rooms?

    Yes, we have our Pet Friendly Malcolm Double Queen rooms.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Queen Room with Two Queen Beds • Answered on August 10, 2021
  • Is there laundry facilities?

    Dry cleaning services are available through a local dry cleaning company and we would be happy to arrange pick up for you.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Premium Queen Room with Two Queen Beds • Answered on August 22, 2019
  • Hello, I’m looking to book for early January 2022. Is the outdoor pool still open with COVID restrictions and/or cold temperatures ? Thx.

    Hello, We currently have our pool and hot tub open between the hours of 8:00 AM and 10:00 PM daily. You do not need to book a time slot in advance however if it is colder than -20 degrees Celsius, the pool will be closed. Kind Regards, Naomi

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Premium Queen Room with Two Queen Beds • Answered on December 26, 2021
  • Pet friendly?

    Yes, I can confirm that the Malcolm does in fact allow dogs to stay here, however only in our standard Malcolm Queen rooms allocated on the second floor of the property.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room • Answered on January 26, 2021
  • hi, Is there any place to secure my mountain bike while staying here? Can it be brought into the room?

    Yes! We have a complimentary bike rack in the underground parkade which you are more than welcome to use during your visit. Just to mention that locks aren't provided - but there is 24/7 surveillance

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 14, 2021
  • do you have a Spa or Massage option ?

    good morning , We do have a SPA package which include a 60 min couple massage , breakfast and an hotel room If you need more information feel free to contact the front desk

    You found this answer helpful

    You found this answer unhelpful

    Answered on November 15, 2020
  • Hey there. Just wondering if your outdoor pools are open. Looking to visit you in March for my daughter’s birthday. Thanks for your time.

    Alberta Health Services have advised extremely restrictive limited capacity is now available for pools and Hot tubs. A single guest or household may use a hotel swimming pool or fitness center at a time. first come/first serve basis

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 26, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Banff Gondola
    9.8 miles
  • Banff Upper Hot Springs
    10.1 miles
  • The Banff Center
    10.6 miles
  • Banff International Research Station
    11 miles
  • Banff Park Museum
    11.2 miles
  • The Whyte Museum of the Canadian Rockies
    11.3 miles
  • Cave and Basin National Historic Site
    11.7 miles
  • Gold Chair
    12.3 miles
Restaurants & cafes
  • Cafe/Bar Rave Coffee
    0.7 miles
  • Restaurant Iron Goat Pub
    2.5 miles
  • Restaurant Mine shaft Pub
    0.1 miles
Closest Airports
  • Calgary International Airport
    58.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Restaurant

    Food: Local, Grill/BBQ

    Menu: À la carte

Amenities of The Malcolm Hotel
Great facilities! Review score, 9.3

Most popular amenities

1 swimming pool
Free parking
Free WiFi
good Fitness Center
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
Activities
  • Happy hour Additional charge
  • Bike tours
  • Walking tours Additional charge
  • Cycling
  • Hiking Off-site
  • Canoeing Off-site Additional charge
  • Library
  • Pool table
  • Game room
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
Spa
  • Fitness
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Estonian
  • French
  • Filipino
Missing some info?
Awesome!

House rules
The Malcolm Hotel takes special requests – add in the next step!

Check-in

4:00 PM - 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about 158.38USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express The Malcolm Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If booking 5 rooms or more, different policies and additional supplements will apply. Contact property for details.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform The Malcolm Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 200 is required on arrival. That's about 158.38USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Malcolm Hotel

  • The Malcolm Hotel has 1 restaurant:

    • Restaurant

  • The Malcolm Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Pool table
    • Game room
    • Library
    • Canoeing
    • Golf course (within 2 miles)
    • Walking tours
    • Fitness
    • Happy hour
    • Bike tours

  • Check-in at The Malcolm Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at The Malcolm Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Malcolm Hotel include:

    • Suite
    • Double
    • Quad

  • The following parking options are available to guests staying at The Malcolm Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage
    • Accessible parking
    • Free parking

  • The Malcolm Hotel is 1,300 feet from the center of Canmore.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Malcolm Hotel on this page.