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  6. Moose Hotel and Suites (Hotel), Banff (Canada) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (1,677)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel Moose Hotel and Suites

Moose Hotel and Suites

345 Banff Avenue, T1L 1H8 Banff, Canada – Excellent location – show map

Excellent location – rated 9.6/10! (score from 1677 reviews)

Real guests • Real stays • Real opinions

9.0
Awesome
1,677 reviews
  • Facilities

    9.2

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Value for money

    8.1

  • Location

    9.6

  • Total

    9.0

  • Free WiFi

    8.7

Great hotel to stay in Banff! Location is absoutely perfect to enjoy the town during the day or night. Everything is in walking distance. The highlight of the hotel is definitely the hot tub! Amazing view and despite covid regualtions, we were able to enjoy it to the max!

Pawrnaa Canada

I booked this hotel as it was walking distance to the city centre and for its amenities although they were not available as a result of the lockdown. Supermarket and wine store were just a few minutes away.

Maria Canada

Excellent location, beautiful common areas, rooftop hot pools/sauna/firepit area are exceptional!

Justine Canada

Rooftop hot tubs are amazing, and very enjoyable with some solid COVID precautions in place. Great location in downtown Banff our room was very comfy and clean!

Ryan Canada

Hot tubs were awesome. Walking distance to many great restaurants.

Shannon Canada

I loved the hotel so much, we booked our stay to celebrate my husband’s 40th birthday, the room was clean, the hot pool was perfect and the location is definitely a plus!

Leen Canada

Location was great, staff were very friendly Restaurant downstairs was delicious

Lyan Canada

Very clean and the beds are so comfortable. The location is great to walk everywhere. Parking is convenient and having an outdoor area to sit is wonderful. Will be back.

Terri-lynn Canada

Location is central, close to all the restaurants and shops. The hotel is nice as well, with an attached restaurant for breakfast if needed.

Rashmitha Canada

Rooms were clean and comfortable. Loved rooftop hot tubs, fire pit area. Staff were friendly and helpful. Arranged for early check in for us.

Marlene Canada

Excellent location!

9.6
Highly rated for:
Great neighborhood
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On-site swimming pool
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
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Highly rated for:
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Highly rated for:
Great neighborhood
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On-site swimming pool
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On-site swimming pool
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
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Highly rated for:
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Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
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Highly rated for:
Great neighborhood
Highly rated for:
Room sizes
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Very comfy beds
Highly rated for:
Room sizes
Moose Hotel and Suites during the winter
The building where the hotel is located
The building where the hotel is located
Moose Hotel and Suites during the winter
The swimming pool at or near Moose Hotel and Suites
The swimming pool at or near Moose Hotel and Suites
Moose Hotel and Suites during the winter
+45 photos
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Moose Hotel and Suites

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Moose Hotel and Suites

9.0
Awesome
1,677 reviews
  • 9.6

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • What guests loved the most:
  • “Great hotel to stay in Banff! Location is absoutely perfect to enjoy the town during the day or night. Everything is in walking distance. The highlight of the hotel is definitely the hot tub!”
    Pawrnaa Pawrnaa Canada Canada
  • “I booked this hotel as it was walking distance to the city centre and for its amenities although they were not available as a result of the lockdown.”
    Maria Maria Canada Canada
  • “Excellent location, beautiful common areas, rooftop hot pools/sauna/firepit area are exceptional!”
    Justine Justine Canada Canada
  • “Rooftop hot tubs are amazing, and very enjoyable with some solid COVID precautions in place. Great location in downtown Banff our room was very comfy and clean!”
    Ryan Ryan Canada Canada
  • “Hot tubs were awesome. Walking distance to many great restaurants.”
    Shannon Shannon Canada Canada
  • “I loved the hotel so much, we booked our stay to celebrate my husband’s 40th birthday, the room was clean, the hot pool was perfect and the location is definitely a plus!”
    Leen Leen Canada Canada
  • “Location was great, staff were very friendly Restaurant downstairs was delicious”
    Lyan Lyan Canada Canada
  • “Very clean and the beds are so comfortable. The location is great to walk everywhere. Parking is convenient and having an outdoor area to sit is wonderful. Will be back.”
    Terri-lynn Terri-lynn Canada Canada
  • “Location is central, close to all the restaurants and shops. The hotel is nice as well, with an attached restaurant for breakfast if needed.”
    Rashmitha Rashmitha Canada Canada
  • “Rooms were clean and comfortable. Loved rooftop hot tubs, fire pit area. Staff were friendly and helpful. Arranged for early check in for us.”
    Marlene Marlene Canada Canada

Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa center and on-site bar. Each unit offers a patio or balcony.

Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax.

An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavors and a warm ambiance.

Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains.

The Whyte Museum of the Canadian Rockies is 2,300 feet from Moose Hotel and Suites, while Banff Park Museum is 2,300 feet away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Moose Hotel and Suites has been welcoming Booking.com guests since May 27, 2016

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Brilliant!

Most popular amenities

1 swimming pool
Pet friendly
Free parking
Free WiFi
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

ATM: Need cash? This property has an ATM on site.

낍 Top Location: Highly rated by recent guests (9.6)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

끸 Free private parking available at the hotel

Saved to 2691 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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Reservations longer than 30 nights are not possible.

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Sleeps Room Type
+ Max adults: 4. Max children: 2
Superior Queen Room with Two Queen Beds
  • 2 full beds
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+
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+
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+ Max adults: 2. Max children: 1
Superior King Room
  • 1 king bed
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+
Check-in Date
+
Check-out Date
+ Max adults: 3. Max children: 1
One-Bedroom King Suite
  • 1 king bed
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+
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+
Check-out Date
+ Max adults: 4. Max children: 2
One-Bedroom Suite with Two Queens
  • 2 full beds
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+
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+
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+ Max adults: 3. Max children: 1
Rooftop One-Bedroom Suite
  • 1 king bed and 1 sofa bed
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+
Check-in Date
+
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× 6 + Max adults: 6. Max children: 3
Rooftop Two-Bedroom Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 full beds
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+
Check-in Date
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4 properties in Banff like Moose Hotel and Suites were booked in the last 12 hours

Guest reviews

9.0
Awesome
1,677 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Pawrnaa Canada

    “Great hotel to stay in Banff! Location is absoutely perfect to enjoy the town during the day or night. Everything is in walking distance. The highlight of the hotel is definitely the hot tub! Amazing view and despite covid regualtions, we were able to enjoy it to the max!” Read more

  • Maria Canada

    “I booked this hotel as it was walking distance to the city centre and for its amenities although they were not available as a result of the lockdown. Supermarket and wine store were just a few minutes away. ”

  • Justine Canada

    “Excellent location, beautiful common areas, rooftop hot pools/sauna/firepit area are exceptional!”

  • Ryan Canada

    “Rooftop hot tubs are amazing, and very enjoyable with some solid COVID precautions in place. Great location in downtown Banff our room was very comfy and clean!”

  • Shannon Canada

    “Hot tubs were awesome. Walking distance to many great restaurants. ”

  • Leen Canada

    “I loved the hotel so much, we booked our stay to celebrate my husband’s 40th birthday, the room was clean, the hot pool was perfect and the location is definitely a plus! ”

  • Lyan Canada

    “Location was great, staff were very friendly Restaurant downstairs was delicious ”

  • Terri-lynn Canada

    “Very clean and the beds are so comfortable. The location is great to walk everywhere. Parking is convenient and having an outdoor area to sit is wonderful. Will be back. ”

  • Rashmitha Canada

    “Location is central, close to all the restaurants and shops. The hotel is nice as well, with an attached restaurant for breakfast if needed.”

  • Marlene Canada

    “Rooms were clean and comfortable. Loved rooftop hot tubs, fire pit area. Staff were friendly and helpful. Arranged for early check in for us. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Moose Hotel and Suites

Welcoming Booking.com guests since May 27, 2016

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • "Unfortunately because of the covid restrictions we couldn't enjoy the spa or hot tubs" are these facilities open at the end of September?

    Our on-site spa & indoor pool are currently open. Hot Pools are allowed to open in Phase 3 of Alberta's Relaunch Strategy (timing to be decided).


    You found this answer helpful

    You found this answer unhelpful

  • Hello, I am looking to book a getaway for my husband and I. We have a pet and I am trying to decide if we want to bring her along. She is a 65 pound boxer. What is the pet fee?

    Thank you for your question. Pets are welcome at the Moose Hotel & Suites. The additional pet fee is CAD$25 per pet, per night, with a maximum of 2 pets per room. Each pet is provided with a pet bed, water and food bowls, take home toy and special treats. Please let us know when you make your reservation that your pet will be travelling with you so we can sure everything is ready for your arrival. Warm Regards, -Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Does any room has jacuzzi inside the room

    Thank you for your question. The Moose Hotel & Suites does not offer rooms with private spa tubs. All guests staying at with us have complimentary access to 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom King Suite
  • when you charge to AMEX, is your group shown as "Booking"?

    Thank you for your question. When staying at the Moose Hotel & Suites it will show up with the hotel name on your statement. Please reach out to us directly if you have any additional questions about hotel charges. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • Are the hottubs/rooftop spas open now?

    The Indoor Swimming Pool as well as the outdoor Rooftop Hot Pools are open daily, for guests staying at our hotel, with a capacity limit and physical distancing measures in place.


    You found this answer helpful

    You found this answer unhelpful

  • Are the outdoor pools open right now?

    Yes, our indoor pool and rooftop hot pools are open with a capacity limit and physical distancing in place.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Can i pay for the total cost of the stay with debit card? How much is the deposit that is taken upon check in? Is your pool currently open?

    When paying on debit, we require a damage deposit, which will be refunded upon check-out. Please contact our hotel directly with any other questions.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a charge for small (16lb) dog? Do any rooms have microwave ovens?

    Pets are welcome in pet-friendly rooms. There is a fee of $25 per pet p.n., reservations must be made in advance. All our Suites offer a microwave.


    You found this answer helpful

    You found this answer unhelpful

  • Are the outdoor hot tubs open currently?

    Good Morning, Yes I can confirm the hot tubs are currently open ! Regards,


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I’m wondering if you could help. We are currently staying in an RV in Banff campground. But with the weather turning we are looking for a place to stay, but would need somewhere to park the RV would you have adequate space? See Canada cruiseC19, for dimensions. It’s not much bigger than a pick up truck.

    Thank you for your question. We offer our guests complimentary heated underground parking. Unfortunately, your RV will be too high for the 6'7" / 2.1m clearance of the parkade. There is free street parking adjacent to our hotel, our Front Desk team is happy to give you directions. Please reach out to us if you have any questions. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • If I reserve a superior queen room, does this include free access to the rooftop hot pools?

    All guests staying at the Moose Hotel & Suites have complimentary access to amenities such as a bright indoor swimming pool and exercise room, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. The (hot) pools are open early and close late. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • Do you have elevator access to rooms not located on ground floor?

    Yes we do have elevators to all levels of the hotel.


    You found this answer helpful

    You found this answer unhelpful

  • What are the hot tub hours? and restaurant hours?

    Thank you for your question. The restaurant hours are currently (February 2020) from 6:30am - 12:00am midnight every day. (6:30am – 11:00am for breakfast, 11:00am – 3:00pm for lunch, 3:00pm – 11:00pm for dinner. There is also a late menu with pizza available until midnight daily. Brunch is available on Saturday and Sunday from 11:00am – 2:00pm.) Our rooftop hot pools are open daily from 6:30am - 11:00pm. Please visit our web page for more information or reach out to us directly if you have any other questions. Kind Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • I cant tell from pictures. Does this room have all day sun. I don't want all day shade.

    It is best to add a note with your preference to your booking. We can not guarantee requests, but we will try the best we can to accommodate.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop One-Bedroom Suite
  • If we reserved the roof top king suite, do we have direct access to the hot tub? Or is this in a separate location?

    It will be on the same level. Our Rooftop One Bedroom Suite is located on the 4th floor of the hotel. Two rooftop hot pools are located on the 4th floor as well. There are change rooms with towels provided. The perfect place for a soak, checking out views and warm up by the outdoor firepit.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop One-Bedroom Suite
  • Are there any tvin beds available 30th Jan To 15 th Feb Instead of one bedroom King Suite

    Thank you for your question. Availability and rates depend on travel dates, length of stay, and also number of guests. You can search for your specific trip details and it will show you rates and availability. Please do not hesitate to reach out to us directly if you are looking for different room types and/or bedding configurations, as well as with any other questions. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • My husband and I are booked to stay at your hotel from August 10 -13 (3 nights) exclusive offer. We have not received a confirmation from the hotel and was wondering if you can kindly confirm this for us please?

    Thank you for your question. Answers are displayed publicly in the Q&A section. Please send our property a private message through Bookingcom, or alternatively, reach out to us directly to confirm.


    You found this answer helpful

    You found this answer unhelpful

  • Does the sofa pull out into a bed?

    Yes, the Rooftop Two-Bedroom Suite offers a double pull-out sofa in the living area. You can find photos, videos and floorplans on our web site.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop Two-Bedroom Suite
  • Are both of the queen beds in the bedroom?

    Good Morning, Yes both queen beds would be in the same bedroom Regards, Reservations


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Suite with Two Queens
  • Is the sofa bed in One-Bedroom Suite with Two Queens a pull-out sofa bed?

    Yes, the One-Bedroom Suite with 2 Queens offers a double pull-out sofa in the living area. You can find photos, videos and floorplans on our web site.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Moose Hotel and Suites

Most recent questions
  • "Unfortunately because of the covid restrictions we couldn't enjoy the spa or hot tubs" are these facilities open at the end of September?

    Our on-site spa & indoor pool are currently open. Hot Pools are allowed to open in Phase 3 of Alberta's Relaunch Strategy (timing to be decided).


    You found this answer helpful

    You found this answer unhelpful

  • Hello, I am looking to book a getaway for my husband and I. We have a pet and I am trying to decide if we want to bring her along. She is a 65 pound boxer. What is the pet fee?

    Thank you for your question. Pets are welcome at the Moose Hotel & Suites. The additional pet fee is CAD$25 per pet, per night, with a maximum of 2 pets per room. Each pet is provided with a pet bed, water and food bowls, take home toy and special treats. Please let us know when you make your reservation that your pet will be travelling with you so we can sure everything is ready for your arrival. Warm Regards, -Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Does any room has jacuzzi inside the room

    Thank you for your question. The Moose Hotel & Suites does not offer rooms with private spa tubs. All guests staying at with us have complimentary access to 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom King Suite
  • when you charge to AMEX, is your group shown as "Booking"?

    Thank you for your question. When staying at the Moose Hotel & Suites it will show up with the hotel name on your statement. Please reach out to us directly if you have any additional questions about hotel charges. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • Are the hottubs/rooftop spas open now?

    The Indoor Swimming Pool as well as the outdoor Rooftop Hot Pools are open daily, for guests staying at our hotel, with a capacity limit and physical distancing measures in place.


    You found this answer helpful

    You found this answer unhelpful

  • Are the outdoor pools open right now?

    Yes, our indoor pool and rooftop hot pools are open with a capacity limit and physical distancing in place.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Can i pay for the total cost of the stay with debit card? How much is the deposit that is taken upon check in? Is your pool currently open?

    When paying on debit, we require a damage deposit, which will be refunded upon check-out. Please contact our hotel directly with any other questions.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a charge for small (16lb) dog? Do any rooms have microwave ovens?

    Pets are welcome in pet-friendly rooms. There is a fee of $25 per pet p.n., reservations must be made in advance. All our Suites offer a microwave.


    You found this answer helpful

    You found this answer unhelpful

  • Are the outdoor hot tubs open currently?

    Good Morning, Yes I can confirm the hot tubs are currently open ! Regards,


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I’m wondering if you could help. We are currently staying in an RV in Banff campground. But with the weather turning we are looking for a place to stay, but would need somewhere to park the RV would you have adequate space? See Canada cruiseC19, for dimensions. It’s not much bigger than a pick up truck.

    Thank you for your question. We offer our guests complimentary heated underground parking. Unfortunately, your RV will be too high for the 6'7" / 2.1m clearance of the parkade. There is free street parking adjacent to our hotel, our Front Desk team is happy to give you directions. Please reach out to us if you have any questions. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • If I reserve a superior queen room, does this include free access to the rooftop hot pools?

    All guests staying at the Moose Hotel & Suites have complimentary access to amenities such as a bright indoor swimming pool and exercise room, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. The (hot) pools are open early and close late. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • Do you have elevator access to rooms not located on ground floor?

    Yes we do have elevators to all levels of the hotel.


    You found this answer helpful

    You found this answer unhelpful

  • What are the hot tub hours? and restaurant hours?

    Thank you for your question. The restaurant hours are currently (February 2020) from 6:30am - 12:00am midnight every day. (6:30am – 11:00am for breakfast, 11:00am – 3:00pm for lunch, 3:00pm – 11:00pm for dinner. There is also a late menu with pizza available until midnight daily. Brunch is available on Saturday and Sunday from 11:00am – 2:00pm.) Our rooftop hot pools are open daily from 6:30am - 11:00pm. Please visit our web page for more information or reach out to us directly if you have any other questions. Kind Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • I cant tell from pictures. Does this room have all day sun. I don't want all day shade.

    It is best to add a note with your preference to your booking. We can not guarantee requests, but we will try the best we can to accommodate.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop One-Bedroom Suite
  • If we reserved the roof top king suite, do we have direct access to the hot tub? Or is this in a separate location?

    It will be on the same level. Our Rooftop One Bedroom Suite is located on the 4th floor of the hotel. Two rooftop hot pools are located on the 4th floor as well. There are change rooms with towels provided. The perfect place for a soak, checking out views and warm up by the outdoor firepit.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop One-Bedroom Suite
  • Are there any tvin beds available 30th Jan To 15 th Feb Instead of one bedroom King Suite

    Thank you for your question. Availability and rates depend on travel dates, length of stay, and also number of guests. You can search for your specific trip details and it will show you rates and availability. Please do not hesitate to reach out to us directly if you are looking for different room types and/or bedding configurations, as well as with any other questions. Warm Regards, - Team Moose Hotel & Suites


    You found this answer helpful

    You found this answer unhelpful

  • My husband and I are booked to stay at your hotel from August 10 -13 (3 nights) exclusive offer. We have not received a confirmation from the hotel and was wondering if you can kindly confirm this for us please?

    Thank you for your question. Answers are displayed publicly in the Q&A section. Please send our property a private message through Bookingcom, or alternatively, reach out to us directly to confirm.


    You found this answer helpful

    You found this answer unhelpful

  • Does the sofa pull out into a bed?

    Yes, the Rooftop Two-Bedroom Suite offers a double pull-out sofa in the living area. You can find photos, videos and floorplans on our web site.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Rooftop Two-Bedroom Suite
  • Are both of the queen beds in the bedroom?

    Good Morning, Yes both queen beds would be in the same bedroom Regards, Reservations


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    Asked about: One-Bedroom Suite with Two Queens
  • Is the sofa bed in One-Bedroom Suite with Two Queens a pull-out sofa bed?

    Yes, the One-Bedroom Suite with 2 Queens offers a double pull-out sofa in the living area. You can find photos, videos and floorplans on our web site.


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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Banff International Research Station
    0.4 miles
  • The Whyte Museum of the Canadian Rockies
    0.4 miles
  • Banff Park Museum
    0.5 miles
  • The Banff Center
    0.9 miles
  • Cave and Basin National Historic Site
    1.1 miles
  • North American
    1.9 miles
  • Banff Upper Hot Springs
    2.1 miles
  • Cascade
    2.1 miles
  • Banff Gondola
    2.4 miles
  • Mystic Express
    2.6 miles
Restaurants & cafes
  • Restaurant Meatball Pizza & Pasta
    0 miles
  • Cafe/Bar Wild Bill's Legendary Saloon
    0.3 miles
Top attractions
  • Sunshine Village
    9.5 miles
  • Sunshine Village Gondola
    9.6 miles
  • Goat's Eye Express
    10.6 miles
  • Wolverine Express
    10.7 miles
  • Jackrabbit Quad Chair
    11.2 miles
  • Tee Pee Town
    11.3 miles
  • Great Divide Express
    11.6 miles
  • Angel Express
    11.6 miles
  • Strawberry Triple Chair
    11.7 miles
  • Mount Standish Express
    11.7 miles
Natural Beauty
  • Mountain Sulphur Mountain
    3 miles
  • Lake Johnson Lake
    6.8 miles
  • Lake Lake Minnewanka
    8.7 miles
  • River Bow River
    0.5 miles
Ski lifts
  • Mt Norquay Ski Hill
    4.5 miles
  • Sunshine Village Ski Hill
    11.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Pacini

    Food: Italian

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

4 reasons to choose Moose Hotel and Suites

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Moose Hotel and Suites Great facilities! Review score, 9.2

Most popular amenities

1 swimming pool
Pet friendly
Free parking
Free WiFi
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Ski
  • Ski pass vendor
  • Ski storage
Pets
  • Pets are allowed. Charges may apply.

Activities
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Off-site Additional charge
  • Skiing Off-site
Food & Drink
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Transportation
  • Public transit tickets
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Smoke alarms
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Pool/Beach towels
  • Heated pool
  • Pool with view
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Spa Additional charge
  • Fitness center
  • Sauna

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Moose Hotel and Suites takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Cards accepted at this hotel

Mastercard Visa Discover American Express Moose Hotel and Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Moose Hotel and Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moose Hotel and Suites

  • From the nearest airport, you can get to Moose Hotel and Suites by:

    • Car 1h 40min

  • Check-in at Moose Hotel and Suites is from 4:00 PM, and check-out is until 11:00 AM.

  • Moose Hotel and Suites offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Cycling
    • Hiking
    • Skiing
    • Canoeing
    • Waxing services
    • Beauty services
    • Spa facilities
    • Indoor pool (year-round)
    • Body scrub
    • Facial treatments
    • Locker rooms
    • Pedicure
    • Spa/Wellness packages
    • Body wrap
    • Spa lounge/Relaxation area
    • Manicure
    • Fitness
    • Body treatments

  • Moose Hotel and Suites is 1,150 feet from the center of Banff.

  • Room options at Moose Hotel and Suites include:

    • Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.

  • The following parking options are available to guests staying at Moose Hotel and Suites (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Moose Hotel and Suites has 1 restaurant:

    • Pacini

9.0 Awesome 1,677 reviews 100% real guest experiences
  • Awesome: 9+

    1168

  • Good: 7 – 9

    418

  • Okay: 5 – 7

    68

  • Poor: 3 – 5

    18

  • Very Poor: 1 – 3

    5

Categories
  • Staff9.1
  • Facilities 9.2
  • Cleanliness9.3
  • Comfort 9.3
  • Value for money8.1
  • Location 9.6
  • Free WiFi8.7
High score for Banff

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    How to get to Moose Hotel and Suites from Calgary International Airport
    • Car
      100 minutes
    • Free parking is available.
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    The Best of Banff

    Click here to see more hotels and accommodations near popular landmarks in Banff

    Institutions

    • The Banff Center
    • Banff International Research Station

    Landmarks

    • Banff Upper Hot Springs

    Museums

    • The Whyte Museum of the Canadian Rockies
    • Banff Park Museum

    Popular Areas

    • Cave and Basin National Historic Site
    • Sunshine Village

    Airports

    Ski Lifts

    • North American
    • Cascade
    • Banff Gondola
    • Mystic Express
    • Sunshine Village Gondola
    • Goat's Eye Express
    • Wolverine Express
    • Jackrabbit Quad Chair
    • Tee Pee Town
    • Great Divide Express
    • Angel Express
    • Strawberry Triple Chair
    • Mount Standish Express
    • Wawa Quad Chair

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