Name: Moose Hotel and Suites
Address: 345 Banff Avenue, T1L 1H8 Banff, Canada, 345 Banff Avenue, Alberta, T1L 1H8, Canada
Price range: Prices for upcoming dates start at $155 per night (We Price Match)
Rating: 9.0

Info & prices
Amenities
House rules
The fine print
Guest reviews (1,866)

Hotel Moose Hotel and Suites

345 Banff Avenue, T1L 1H8 Banff, Canada – Excellent location – show map

Great hotel, amazing and helpful staff, room is clean and gets cleaned every day. Great location. Parking is free on site.

Junona

Canada

Comfortable, clean, centrally located & helpful, polite staff.

Teresa

United States of America

Loved the hot tubs in the roof. The room was nicely appointed, quiet and clean. Great location and parking for EV

Sandy

Canada

The one bedroom is spacious and we loved the balcony with the view of the mountains. The room feels recently updated, modern, and nice decor. Beautiful bathroom. The location of the hotel is perfect, we're so happy we picked this hotel, so conveniently located to the downtown area. Great amenities such as the pool, convenient parking, nice restaurant.

Stacey

Aruba

Clean and it’s location which is right downtown Banff.

Justin

Canada

The rooftop pool was amazing! Great view of the Rockies.

Henry

Canada

Great location. Upscale. Nice to have a fireplace. Excellent service. Large bathroom. Super comfy bed!

Janice

Canada

Hot pools were nice and the view was amazing. Friendly staff, clean and was comfortable to stay.

Mariya

Canada

Location is great. Easy to walk to any of the stores and restaurants.

John

United States of America

Amazing location, amazing ambiance in the hotel and in the room

Ronda

Canada

What guests loved the most:
“Great hotel, amazing and helpful staff, room is clean and gets cleaned every day. Great location. Parking is free on site.”

Junona Canada
“Comfortable, clean, centrally located & helpful, polite staff.”

Teresa United States of America
“Loved the hot tubs in the roof. The room was nicely appointed, quiet and clean. Great location and parking for EV”

Sandy Canada
“The one bedroom is spacious and we loved the balcony with the view of the mountains. The room feels recently updated, modern, and nice decor. Beautiful bathroom.”

Stacey Aruba
“Clean and it’s location which is right downtown Banff.”

Justin Canada
“The rooftop pool was amazing! Great view of the Rockies.”

Henry Canada
“Great location. Upscale. Nice to have a fireplace. Excellent service. Large bathroom. Super comfy bed!”

Janice Canada
“Hot pools were nice and the view was amazing. Friendly staff, clean and was comfortable to stay.”

Mariya Canada
“Location is great. Easy to walk to any of the stores and restaurants.”

John United States of America
“Amazing location, amazing ambiance in the hotel and in the room”

Ronda Canada

Categories:

Staff9.1
Facilities 9.2
Cleanliness9.2
Comfort 9.3
Value for money8.1
Location 9.6
Free WiFi8.8

High score for Banff

Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa center and on-site bar. Each unit offers a patio or balcony.

Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax.

An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavors and a warm ambiance.

Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains.

The Whyte Museum of the Canadian Rockies is 2,300 feet from Moose Hotel and Suites, while Banff Park Museum is 2,300 feet away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Moose Hotel and Suites has been welcoming Booking.com guests since May 27, 2016

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Most popular amenities

1 swimming pool

Pet friendly

Free parking

Free WiFi

Family rooms

Tea/Coffee Maker in All Rooms

Bar

ATM: Need cash? This property has an ATM on site.

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

Sleeps	Room Type	Price
Max adults: 4. Max children: 2	Superior Queen Room with Two Queen Beds 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Superior King Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 1	One-Bedroom King Suite 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 2	One-Bedroom Suite with Two Queens 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 1	Rooftop One-Bedroom Suite 1 king bed and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 6. Max children: 3	Rooftop Two-Bedroom Suite Bedroom 1: 1 king bed Bedroom 2: 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Just booked in Banff 1 property like Moose Hotel and Suites was just booked in the last 15 minutes

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Moose Hotel and Suites

Welcoming Booking.com guests since May 27, 2016

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

"Unfortunately because of the covid restrictions we couldn't enjoy the spa or hot tubs" are these facilities open at the end of September?

Our on-site spa & indoor pool are currently open. Hot Pools are allowed to open in Phase 3 of Alberta's Relaunch Strategy (timing to be decided).

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Answered on July 14, 2020
If we reserved the roof top king suite, do we have direct access to the hot tub? Or is this in a separate location?

It will be on the same level. Our Rooftop One Bedroom Suite is located on the 4th floor of the hotel. Two rooftop hot pools are located on the 4th floor as well. There are change rooms with towels provided. The perfect place for a soak, checking out views and warm up by the outdoor firepit.

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Asked about: Rooftop One-Bedroom Suite • Answered on July 5, 2019
Are the pool/hot tubs open?

Please visit our web site for updates regarding provincial health restrictions, or reach out to us directly.

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Asked about: Superior Queen Room with Two Queen Beds • Answered on February 17, 2021
Do you have elevator access to rooms not located on ground floor?

Yes we do have elevators to all levels of the hotel.

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Answered on December 28, 2020
Hello, Just wondering if a crib for a baby would be available? Thank you!

We have pack and play style playpens available

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Asked about: One-Bedroom King Suite • Answered on September 1, 2021
Is our golden retriever welcome?

Some of our rooms are pet-friendly. Please let us know when you make your reservation that your pet will be travelling with you so we can sure everything is ready for your arrival. Pet charges apply and it includes a pet bed, water and food bowls, take home toy and special treats.

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Asked about: Rooftop One-Bedroom Suite • Answered on July 5, 2019
do any rooms have mountain view?

Please add a note or request to your reservation. Although nothing can be guaranteed we will certainly do our best to ensure this is a special stay for you!

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Asked about: One-Bedroom King Suite • Answered on January 28, 2021
Hi. Is your hotel pet friendly?

Good Morning, Our hotel is pet friendly, please note there is a fee of $25.00 per night per pet. Regards, Ryan

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Asked about: One-Bedroom King Suite • Answered on May 21, 2021
Good morning, Are the hot tubs opens?

Our hot pools are open with strict provincial capacity restrictions in place. We cannot guarantee that all guests will have access. There is a booking system with scheduled time slots for cohort groups. Bookings are to be made in person at front desk

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Answered on March 26, 2021
What rooms are pets allowed? please 😊

Pets are welcome in select pet-friendly rooms at our hotel. There is a fee of $25 per pet per night, and reservations must be made in advance. Please reach out to the hotel directly.

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Asked about: Rooftop One-Bedroom Suite • Answered on February 26, 2021
Are the outdoor hot tubs open currently?

Good Morning, Yes I can confirm the hot tubs are currently open ! Regards,

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Answered on November 2, 2020
Hi, I’m wondering if you could help. We are currently staying in an RV in Banff campground. But with the weather turning we are looking for a place to stay, but would need somewhere to park the RV would you have adequate space? See Canada cruiseC19, for dimensions. It’s not much bigger than a pick up truck.

Thank you for your question. We offer our guests complimentary heated underground parking. Unfortunately, your RV will be too high for the 6'7" / 2.1m clearance of the parkade. There is free street parking adjacent to our hotel, our Front Desk team is happy to give you directions. Please reach out to us if you have any questions. Warm Regards, - Team Moose Hotel & Suites

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Answered on November 29, 2019
Does any room has jacuzzi inside the room

Thank you for your question. The Moose Hotel & Suites does not offer rooms with private spa tubs. All guests staying at with us have complimentary access to 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains.

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Asked about: One-Bedroom King Suite • Answered on January 4, 2020
If I reserve a superior queen room, does this include free access to the rooftop hot pools?

All guests staying at the Moose Hotel & Suites have complimentary access to amenities such as a bright indoor swimming pool and exercise room, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. The (hot) pools are open early and close late. Warm Regards, - Team Moose Hotel & Suites

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Answered on November 20, 2019
What are the hot tub hours? and restaurant hours?

Thank you for your question. The restaurant hours are currently (February 2020) from 6:30am - 12:00am midnight every day. (6:30am – 11:00am for breakfast, 11:00am – 3:00pm for lunch, 3:00pm – 11:00pm for dinner. There is also a late menu with pizza available until midnight daily. Brunch is available on Saturday and Sunday from 11:00am – 2:00pm.) Our rooftop hot pools are open daily from 6:30am - 11:00pm. Please visit our web page for more information or reach out to us directly if you have any other questions. Kind Regards, - Team Moose Hotel & Suites

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Answered on February 18, 2020
I cant tell from pictures. Does this room have all day sun. I don't want all day shade.

It is best to add a note with your preference to your booking. We can not guarantee requests, but we will try the best we can to accommodate.

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Asked about: Rooftop One-Bedroom Suite • Answered on July 24, 2020
when you charge to AMEX, is your group shown as "Booking"?

Thank you for your question. When staying at the Moose Hotel & Suites it will show up with the hotel name on your statement. Please reach out to us directly if you have any additional questions about hotel charges. Warm Regards, - Team Moose Hotel & Suites

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Answered on November 19, 2019
Are there any tvin beds available 30th Jan To 15 th Feb Instead of one bedroom King Suite

Thank you for your question. Availability and rates depend on travel dates, length of stay, and also number of guests. You can search for your specific trip details and it will show you rates and availability. Please do not hesitate to reach out to us directly if you are looking for different room types and/or bedding configurations, as well as with any other questions. Warm Regards, - Team Moose Hotel & Suites

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Answered on December 28, 2019
My husband and I are booked to stay at your hotel from August 10 -13 (3 nights) exclusive offer. We have not received a confirmation from the hotel and was wondering if you can kindly confirm this for us please?

Thank you for your question. Answers are displayed publicly in the Q&A section. Please send our property a private message through Bookingcom, or alternatively, reach out to us directly to confirm.

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Answered on July 31, 2020
Does the sofa pull out into a bed?

Yes, the Rooftop Two-Bedroom Suite offers a double pull-out sofa in the living area. You can find photos, videos and floorplans on our web site.

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Asked about: Rooftop Two-Bedroom Suite • Answered on July 7, 2020

Hotel surroundings *

What's nearby

Banff International Research Station

0.4 miles
The Whyte Museum of the Canadian Rockies

0.4 miles
Banff Park Museum

0.5 miles
The Banff Center

0.9 miles
Cave and Basin National Historic Site

1.1 miles
North American

1.9 miles
Banff Upper Hot Springs

2.1 miles
Cascade

2.1 miles
Banff Gondola

2.4 miles
Mystic Express

2.6 miles

Restaurants & cafes

Restaurant Meatball Pizza & Pasta

0 miles
Cafe/Bar Wild Bill's Legendary Saloon

0.3 miles

Top attractions

Sunshine Village

9.5 miles
Sunshine Village Gondola

9.6 miles
Goat's Eye Express

10.6 miles
Wolverine Express

10.7 miles
Jackrabbit Quad Chair

11.2 miles
Tee Pee Town

11.3 miles
Great Divide Express

11.6 miles
Angel Express

11.6 miles
Strawberry Triple Chair

11.7 miles
Mount Standish Express

11.7 miles

Natural Beauty

Mountain Sulphur Mountain

3 miles
Lake Johnson Lake

6.8 miles
Lake Lake Minnewanka

8.7 miles
River Bow River

0.5 miles

Ski lifts

Mt Norquay Ski Hill

4.5 miles
Sunshine Village Ski Hill

11.2 miles

How to get to Moose Hotel and Suites from Calgary International Airport

Car

Free parking is available.

* All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Pacini

Food: Italian

Open for: Breakfast, Lunch, Dinner

4 reasons to choose Moose Hotel and Suites

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Moose Hotel and Suites takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover American Express Moose Hotel and Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Room options at Moose Hotel and Suites include:
- Double
- Suite
The following parking options are available to guests staying at Moose Hotel and Suites (subject to availability):
- Parking on site
- Private Parking
- Parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Free parking
Check-in at Moose Hotel and Suites is from 4:00 PM, and check-out is until 11:00 AM.
Moose Hotel and Suites offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Cycling
- Hiking
- Skiing
- Canoeing
- Spa facilities
- Locker rooms
- Body scrub
- Facial treatments
- Fitness
- Beauty services
- Pedicure
- Waxing services
- Spa/Wellness packages
- Body wrap
- Spa lounge/Relaxation area
- Manicure
- Indoor pool (year-round)
- Body treatments
Moose Hotel and Suites is 1,150 feet from the center of Banff.
From the nearest airport, you can get to Moose Hotel and Suites by:
- Car 1h 40min
The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Yes, there's a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.
Moose Hotel and Suites has 1 restaurant:
- Pacini
Yes, this hotel has a pool. See details about the pool and other facilities on this page.

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4 reasons to choose Moose Hotel and Suites

Why book with us?

Most popular amenities

See availability House rules Moose Hotel and Suites takes special requests – add in the next step!

Child policies

Crib and extra bed policies

See availability The fine print

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House rules Moose Hotel and Suites takes special requests – add in the next step!

The fine print