Moose Hotel and Suites
345 Banff Avenue, T1L 1H8 Banff, Canada – Excellent location – show map
Excellent location – rated 9.6/10! (score from 1463 reviews)
Real guests • Real stays • Real opinions
proximity to downtown, free parking, huge outdoor hot tubs and restaurant in hotel!

Close to downtown, great amenities, clean and comfortable. The suite had the extra room with a fireplace. A great space to relax if you’re staying for quite a few days.

Two rooftop outdoor hot tubs. Also love the hours of when hot tubs are open 👍🏻 Comfortable beds, great location of hotel in Banff.

Hot Tubs and Spa were excellent. The rooms are spacious and cozy with the gas fireplace.

EVERYTHING! Location (shuttle/local bus stop in front), hotel & amenities (attractive aesthetics/ design, rooftop ‘hot tub” pools (2x) are AMAZING), and Service …all Moose employees represented The Moose in an incredibly professional, welcoming and solution oriented manner …everyone embodied the elevated experience Moose promise.

Location was excellent. All the staff was outstanding. Special thanks to the front desk staff, I think his name was Ryan, who did his best to accommodate my request for a Mountain View. Facilities, especially the hot tub/outdoor pool and sauna, were exceptional and fantastic.

They made skiing so easy - discount on rentals, rental delivery to the hotel, convenient shuttle to all the resorts, on-site lockers. Room service was fast. Staff was super helpful. All around great experience!!

Food was great! Mushroom truffle pizza and penne primavera pasta were our favorites, but lots to choose from on menu 👍🏻

Everything was fabulous. Izzy was a welcome smiling face at check-in.

I loved the friendly service and the coziness of the hotel. the fireplace in the foyer was so beautiful and smelled like heaven and the hot tubs were incredible with amazing views!

- What guests loved the most:
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Erinn
Canada
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Nicolle
Canada
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Trevor
Canada
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Norman
Canada
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Brian
United States of America
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Angelica
Canada
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Jamie
United States of America
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Marcy
United States of America
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Angie
United States of America
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Lisa
Canada
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Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa center and on-site bar. Each unit offers a patio or balcony.
Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax.
An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavors and a warm ambiance.
Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains.
The Whyte Museum of the Canadian Rockies is 2,300 feet from Moose Hotel and Suites, while Banff Park Museum is 2,300 feet away.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
- "Unfortunately because of the covid restrictions we couldn't enjoy the spa or hot tubs" are these facilities open at the end of September?Our on-site spa & indoor pool are currently open. Hot Pools are allowed to open in Phase 3 of Alberta's Relaunch Strategy (timing to be decided).Answered on 14 July 2020
- what is the difference in prices for the same room?The price depends on how many people are staying in the room.Answered on 15 November 2021
- If we reserved the roof top king suite, do we have direct access to the hot tub? Or is this in a separate location?It will be on the same level. Our Rooftop One Bedroom Suite is located on the 4th floor of the hotel. Two rooftop hot pools are located on the 4th flo..Answered on 5 July 2019
- Are the pool/hot tubs open?Please visit our web site for updates regarding provincial health restrictions, or reach out to us directly.Answered on 17 February 2021
- Do you have elevator access to rooms not located on ground floor?Yes we do have elevators to all levels of the hotel.Answered on 28 December 2020
- Still looking?
Pacini
Food: Italian
Open for: Breakfast, Lunch, Dinner
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Hairdryer
- Shower
- Linens
- Balcony
- Terrace
- Electric kettle
- Refrigerator
- Socket near the bed
- Ski pass vendor
- Ski storage
- CyclingOff-site
- HikingOff-site
- CanoeingAdditional chargeOff-site
- SkiingOff-site
- Golf course (within 2 miles)Additional charge
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Public transit tickets
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Smoke alarms
- Key card access
- Safe
- Pet bowls
- Pet basket
- Vending machine (snacks)
- Vending machine (drinks)
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Locker rooms
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Moose Hotel and Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Moose Hotel and Suites
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The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Moose Hotel and Suites is from 4:00 PM, and check-out is until 11:00 AM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Moose Hotel and Suites offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Skiing
- Canoeing
- Golf course (within 2 miles)
- Beauty services
- Swimming pool
- Body scrub
- Locker rooms
- Pedicure
- Spa/Wellness packages
- Waxing services
- Spa facilities
- Body treatments
- Fitness
- Facial treatments
- Body wrap
- Manicure
- Spa lounge/Relaxation area
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Yes, there's a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.
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Moose Hotel and Suites has 1 restaurant:
- Pacini
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Room options at Moose Hotel and Suites include:
- Double
- Suite
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Moose Hotel and Suites is 1,150 feet from the center of Banff.