Hotel
Travel Sustainable property

Novotel Ottawa City Centre Hotel

33 Nicholas Street, K1N 9M7 Ottawa, Canada – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1244 reviews)

Real guests • Real stays • Real opinions

8.1
Very Good
1,244 reviews

The location was perfect! And breakfast was amazing!

Nadia Canada

Breakfast was great - coffee poor. Had to order a double expresso with hot milk to replace the coffee. Restaurant was exceptional ! and should be promoted by front desk staff.

Jacquemond Canada

Location is perfect, stone throw from site seeing, restaurant markets and shopping! Place is clean and staff friendly. Underground self-parking bonus!

Nolan Canada

the location is very convenient. the rooms are clean and the beds were very comfortable.

Ximena Canada

Great location close to the market, nice clean hotel, spacious rooms, decent pool, parking.

Stefanie Canada

Novotel Ottawa is a classy, clean and well located hotel.

Leah United States of America

The room is spacious and has great lighting conditions during the day. The hotel is situated right next to a big shopping mall and most of the tourist attractions in Ottawa.

Maosen Canada

the delicious breakfast, cooked by Sein, friendly staff in all areas. great location

Khairunnadiah Canada

Very conveniently located, with access to amenities and easy to get around.

Fung Canada

nice and central … although we had some problems in Ottawa ‘cause of the protesters but this is just our timing issue

Kolja Germany
8.1
Very Good
1,244 reviews
  • What guests loved the most:
  • “The location was perfect! And breakfast was amazing!”
    Nadia Nadia Canada Canada
  • “Breakfast was great - coffee poor. Had to order a double expresso with hot milk to replace the coffee. Restaurant was exceptional ! and should be promoted by front desk staff.”
    Jacquemond Jacquemond Canada Canada
  • “Location is perfect, stone throw from site seeing, restaurant markets and shopping! Place is clean and staff friendly. Underground self-parking bonus!”
    Nolan Nolan Canada Canada
  • “the location is very convenient. the rooms are clean and the beds were very comfortable.”
    Ximena Ximena Canada Canada
  • “Great location close to the market, nice clean hotel, spacious rooms, decent pool, parking.”
    Stefanie Stefanie Canada Canada
  • “Novotel Ottawa is a classy, clean and well located hotel.”
    Leah Leah United States of America United States of America
  • “The room is spacious and has great lighting conditions during the day. The hotel is situated right next to a big shopping mall and most of the tourist attractions in Ottawa.”
    Maosen Maosen Canada Canada
  • “the delicious breakfast, cooked by Sein, friendly staff in all areas. great location”
    Khairunnadiah Khairunnadiah Canada Canada
  • “Very conveniently located, with access to amenities and easy to get around.”
    Fung Fung Canada Canada
  • “nice and central … although we had some problems in Ottawa ‘cause of the protesters but this is just our timing issue”
    Kolja Kolja Germany Germany

Categories:

  • Staff8.9
  • Facilities8.2
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.0
  • Location9.4
  • Free WiFi8.5

Located in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, Novotel Ottawa offers an indoor pool and free WiFi.

Each modernly furnished guest room features a flat-screen LCD TV, a large ergonomic desk area and tea/coffee making facilities. Bathrooms include a hair dryer and complimentary toiletries.

Located on site, the trendy Albion Rooms restaurant uses locally sourced produce to create an ever changing menu. The bar is stocked with local craft beers, a selection of wines and a number of house made cocktails. For those who prefer in-room dining, room service is available from 06:00 to 22:00 every day.

Guests at Novotel Ottawa can take advantage of the 24-hour fitness center or relax in the hotel's hot tub. The lobby area has complimentary, pod-style work stations.

Novotel Ottawa is 0.7 mi from The National Gallery of Canada and only 10 minutes' walk from Parliament Hill. Underground parking is available with a surcharge.

This is our guests' favorite part of Ottawa, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Novotel Ottawa City Centre Hotel has been welcoming Booking.com guests since Jul 15, 2009
 Hotel chain/brand: Novotel

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the best-rated area in Ottawa, this hotel has an excellent location score of 9.4

Breakfast Info

American, Buffet, Breakfast to go

Parking available at the hotel

Saved to 2763 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Novotel Ottawa City Centre Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.1
Very Good · 1,244 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.2
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.0
  • Location9.4
  • Free WiFi8.5

Select topics to read reviews:

See what guests loved the most:

  • Nadia
    CanadaCanada
    “The location was perfect! And breakfast was amazing!”
  • Jacquemond
    CanadaCanada
    “Breakfast was great - coffee poor. Had to order a double expresso with hot milk to replace the coffee. Restaurant was exceptional ! and should be promoted by front desk staff.”
  • Nolan
    CanadaCanada
    “Location is perfect, stone throw from site seeing, restaurant markets and shopping! Place is clean and staff friendly. Underground self-parking bonus!”
  • Ximena
    CanadaCanada
    “the location is very convenient. the rooms are clean and the beds were very comfortable.”
  • Stefanie
    CanadaCanada
    “Great location close to the market, nice clean hotel, spacious rooms, decent pool, parking.”
  • Leah
    United States of AmericaUnited States of America
    “Novotel Ottawa is a classy, clean and well located hotel.”
  • Maosen
    CanadaCanada
    “The room is spacious and has great lighting conditions during the day. The hotel is situated right next to a big shopping mall and most of the tourist attractions in Ottawa.”
  • K
    Khairunnadiah
    CanadaCanada
    “the delicious breakfast, cooked by Sein, friendly staff in all areas. great location”
  • Fung
    CanadaCanada
    “Very conveniently located, with access to amenities and easy to get around.”
  • Kolja
    GermanyGermany
    “nice and central … although we had some problems in Ottawa ‘cause of the protesters but this is just our timing issue”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How much is parking for a full day?
    We have an agreement with indigo parking for 28$/day for an in-and-out privilege.
    Answered on November 25, 2019
  • Can the parking accommodate a dodge ram truck
    The height limit for the public parking located underground our hotel is 6.3 ft.
    Answered on August 18, 2021
  • Is the pool open
    Good morning, Unfortunately, the pool is still closed. Sincerely, Novotel Team
    Answered on June 9, 2021
  • how much is the underground parking?
    The rate is $28 with in/out privileges included. If you require parking, please ask the front desk agent and they can arrange it for you.
    Answered on February 28, 2020
  • Do you have rooms with a jacuzzi in the room
    Good morning, We do not have rooms with jacuzzi. Sincerely
    Answered on September 30, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Albion Rooms Breakfast

    Open for: Breakfast

    Menu: Buffet

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Novotel Ottawa City Centre Hotel

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast) Off-site
  • Cycling
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 28 per day.
  • Accessible parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • French

House rules Novotel Ottawa City Centre Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 250 is required on arrival. That's about 182.13USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Novotel Ottawa City Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Up to 2 children, 15 years and under, can stay free at the Novotel Ottawa when sharing a room with parents.

Please note that up to 2 children under the age of 15 eat breakfast free of charge when accompanied by their parents who purchase a breakfast.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 250 is required on arrival. That's about 182.13USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Ottawa City Centre Hotel

  • Room options at Novotel Ottawa City Centre Hotel include:

    • Double
    • Quad

  • Novotel Ottawa City Centre Hotel has 1 restaurant:

    • Albion Rooms Breakfast

  • Yes, Novotel Ottawa City Centre Hotel is popular with guests booking family stays.

  • Novotel Ottawa City Centre Hotel is 2,300 feet from the center of Ottawa.

  • Check-in at Novotel Ottawa City Centre Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Novotel Ottawa City Centre Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • American
    • Buffet
    • Breakfast to go

  • From the nearest airport, you can get to Novotel Ottawa City Centre Hotel by:

    • Car 22min

  • The prices at Novotel Ottawa City Centre Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Novotel Ottawa City Centre Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Fitness
    • Live sports events (broadcast)
    • Swimming pool