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  6. Novotel Ottawa City Centre Hotel (Hotel) (Canada) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (1,586)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more
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We Price Match

Hotel Novotel Ottawa City Centre Hotel

Novotel Ottawa City Centre Hotel

33 Nicholas Street, K1N 9M7 Ottawa, Canada – Excellent location – show map

Excellent location – rated 9.5/10! (score from 1586 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
1,586 reviews
  • Facilities

    8.5

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Value for money

    8.2

  • Location

    9.5

  • Total

    8.7

  • Free WiFi

    8.9

The hotel is in a great location. The room was big and comfortable.

Desmond Canada

Location is fantastic, walking distance to the parliament buildings and the Byward market, many choices for restaurants to eat at. Room was clean, beautiful bathroom and shower.

Enza Canada

I brought my kitten and the staff was very nice in all aspects.

Rodrigo Canada

The room is clean and well maintained; good money spent on this hotel The beds; cover; pillows and plus the closets love them 😊😊😊😊😊

Hassna Canada

Comfortable and centrally located room. Covid sanitizing and health protection measures were very good and made us feel safer.

Celine Canada

room service was the only way to obtain breakfast, it was fine---great location

Mary Canada

One of the best breakfasts I've ever had a hotel.

John United States of America

Excellent value for money. Great location, staff was very helpful. The room was cleaned and confortable

Valentine France

It’s a headache when it comes to parking. Spaces are limited for Novotel exclusive. Parking space is too tight.

Elsa Canada

Great hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location!

Jeff United States of America

Excellent location!

9.5
A bathroom at Novotel Ottawa City Centre Hotel
A bathroom at Novotel Ottawa City Centre Hotel
A bathroom at Novotel Ottawa City Centre Hotel
A bed or beds in a room at Novotel Ottawa City Centre Hotel
A bed or beds in a room at Novotel Ottawa City Centre Hotel
A bathroom at Novotel Ottawa City Centre Hotel
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Novotel Ottawa City Centre Hotel

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Novotel Ottawa City Centre Hotel

8.7
Excellent
1,586 reviews
  • 9.5

    Excellent location!

  • What guests loved the most:
  • “The hotel is in a great location. The room was big and comfortable.”
    Desmond Desmond Canada Canada
  • “Location is fantastic, walking distance to the parliament buildings and the Byward market, many choices for restaurants to eat at. Room was clean, beautiful bathroom and shower.”
    Enza Enza Canada Canada
  • “I brought my kitten and the staff was very nice in all aspects.”
    Rodrigo Rodrigo Canada Canada
  • “The room is clean and well maintained; good money spent on this hotel The beds; cover; pillows and plus the closets love them 😊😊😊😊😊”
    Hassna Hassna Canada Canada
  • “Comfortable and centrally located room. Covid sanitizing and health protection measures were very good and made us feel safer.”
    Celine Celine Canada Canada
  • “room service was the only way to obtain breakfast, it was fine---great location”
    Mary Mary Canada Canada
  • “One of the best breakfasts I've ever had a hotel.”
    John John United States of America United States of America
  • “Excellent value for money. Great location, staff was very helpful. The room was cleaned and confortable”
    Valentine Valentine France France
  • “It’s a headache when it comes to parking. Spaces are limited for Novotel exclusive. Parking space is too tight.”
    Elsa Elsa Canada Canada
  • “Great hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location!”
    Jeff Jeff United States of America United States of America

One of our top picks in Ottawa. Located in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, Novotel Ottawa offers an indoor pool and free WiFi.

Each modernly furnished guest room features a flat-screen LCD TV, a large ergonomic desk area and tea/coffee making facilities. Bathrooms include a hair dryer and complimentary toiletries.

Located on site, the trendy Albion Rooms restaurant uses locally sourced produce to create an ever changing menu. The bar is stocked with local craft beers, a selection of wines and a number of house made cocktails. For those who prefer in-room dining, room service is available from 06:00 to 22:00 every day.

Guests at Novotel Ottawa can take advantage of the 24-hour fitness center or relax in the hotel's hot tub. The lobby area has complimentary, pod-style work stations.

Novotel Ottawa is 0.7 mi from The National Gallery of Canada and only 10 minutes' walk from Parliament Hill. Underground parking is available with a surcharge.

This is our guests' favorite part of Ottawa, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Novotel Ottawa City Centre Hotel has been welcoming Booking.com guests since Jul 15, 2009
Hotel chain/brand: Novotel

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Brilliant!

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Novotel

뀐 Located in the best-rated area in Ottawa, this hotel has an excellent location score of 9.5

Breakfast Info

American, Buffet

끸 Parking available at the hotel

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

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+ Max adults: 4. Max children: 3
Superior King Room with Sofa Bed
  • 1 king bed and
  • 1 sofa bed
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Classic King Room
  • 1 queen bed
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Superior Room with 2 Double Beds
  • 2 full beds
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Executive King Room with Sofa Bed
  • 1 king bed and
  • 1 sofa bed
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Superior King Room
  • 1 king bed
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Standard King Room
  • 1 king bed
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8 properties in Ottawa like Novotel Ottawa City Centre Hotel were booked in the last 12 hours

Guest reviews

8.7
Excellent
1,586 reviews
Read all reviews
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  • Staff9.1
  • Facilities8.5
  • Cleanliness9.0
  • Comfort8.8
  • Value for money8.2
  • Location 9.5
    • Guests said the area is good for shopping
    • Guests enjoyed the central location
  • Free WiFi8.9
High score for Ottawa

Select topics to read reviews:

See what guests loved the most:

  • Desmond Canada

    “The hotel is in a great location. The room was big and comfortable.”

  • Enza Canada

    “Location is fantastic, walking distance to the parliament buildings and the Byward market, many choices for restaurants to eat at. Room was clean, beautiful bathroom and shower. ”

  • Rodrigo Canada

    “I brought my kitten and the staff was very nice in all aspects. ”

  • Hassna Canada

    “The room is clean and well maintained; good money spent on this hotel The beds; cover; pillows and plus the closets love them 😊😊😊😊😊”

  • Celine Canada

    “Comfortable and centrally located room. Covid sanitizing and health protection measures were very good and made us feel safer.”

  • Mary Canada

    “room service was the only way to obtain breakfast, it was fine---great location”

  • John United States of America

    “One of the best breakfasts I've ever had a hotel.”

  • Valentine France

    “Excellent value for money. Great location, staff was very helpful. The room was cleaned and confortable ”

  • Elsa Canada

    “It’s a headache when it comes to parking. Spaces are limited for Novotel exclusive. Parking space is too tight. ”

  • Jeff United States of America

    “Great hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location! ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Novotel Ottawa City Centre Hotel

Welcoming Booking.com guests since Jul 15, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • How much is parking for a full day?

    We have an agreement with indigo parking for 28$/day for an in-and-out privilege.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a shuttle service to the Ottawa airport. Which door does the shuttle stop?

    Good afternoon, Unfortunately, there is no shuttle to the airport. The easiest way to get here is by taxi or uber. Regards,


    You found this answer helpful

    You found this answer unhelpful

  • how much is the underground parking?

    The rate is $28 with in/out privileges included. If you require parking, please ask the front desk agent and they can arrange it for you.


    You found this answer helpful

    You found this answer unhelpful

  • I have a puppy can he stay with us?

    We are a pet-friendly hotel, however, we do charge a cleaning fee of $50.00 ++taxes for the entire stay.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic King Room
  • Do you offer any smoking rooms?

    Good morning, We don't have any smoking rooms. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open at this time?

    Good morning, Unfortunately, our pool is closed until further notice. Sincerely


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive King Room with Sofa Bed
  • Hi I was wondering if I can pay for the deposit and room fee with cash or a visa debit or do I absolutely need a credit card

    Good morning, Credit card is mandatory, we are not taking cash or debit or visa debit. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • Un fortunately my wife is in the hospital and we will not be travelling to Ottawa for our reservations at the Novotel, Ottawa for the period Sept 18 to Sept. 21. How can I cancel?

    Good morning, I am sorry to hear that. For any cancellation, you have to contact Booking.com directly as you made the reservation directly with them. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • How many floors are there? Can guests use stairs?

    Good afternoon, There is 9 floors in the hotel. We do not encourage stair use except for emergency evacuations. Regards,


    You found this answer helpful

    You found this answer unhelpful

  • Hi, Wondering if stairs are for public use? Fear of elevators Thank you very much

    The stairs are only for hotel guests and parking visitors.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have rooms with a jacuzzi in the room

    Good morning, We do not have rooms with jacuzzi. Sincerely


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Do you lock de elevator and door at night ?

    The elevator does require key card and the doors are locked after 11PM


    You found this answer helpful

    You found this answer unhelpful

  • je voudrais savoir a quelle etage les chambres disponible . peut on réserver dans les étages élevés?

    Bonjour, Il y a 9 étages dans notre hôtel. Malheureusement, il n'est pas possible de directement réserver une chambre située à un étage élevé, car les chambres sont assignées selon le principe premier arrivé, premier servi. Toutefois, vous avez l'option d'ajouter une note à votre réservation faisant la demande pour un étage élevé. Selon les disponibilités de l'hôtel, votre demande sera prise en compte. Si vous avez d'autres questions, n'hesitez pas à contacter l'hôtel directement. Cordialement, Sandy D. Agent a la réception Novotel Ottawa Centre-Ville


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Novotel Ottawa City Centre Hotel

Most recent questions
  • How much is parking for a full day?

    We have an agreement with indigo parking for 28$/day for an in-and-out privilege.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a shuttle service to the Ottawa airport. Which door does the shuttle stop?

    Good afternoon, Unfortunately, there is no shuttle to the airport. The easiest way to get here is by taxi or uber. Regards,


    You found this answer helpful

    You found this answer unhelpful

  • how much is the underground parking?

    The rate is $28 with in/out privileges included. If you require parking, please ask the front desk agent and they can arrange it for you.


    You found this answer helpful

    You found this answer unhelpful

  • I have a puppy can he stay with us?

    We are a pet-friendly hotel, however, we do charge a cleaning fee of $50.00 ++taxes for the entire stay.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic King Room
  • Do you offer any smoking rooms?

    Good morning, We don't have any smoking rooms. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open at this time?

    Good morning, Unfortunately, our pool is closed until further notice. Sincerely


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive King Room with Sofa Bed
  • Hi I was wondering if I can pay for the deposit and room fee with cash or a visa debit or do I absolutely need a credit card

    Good morning, Credit card is mandatory, we are not taking cash or debit or visa debit. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • Un fortunately my wife is in the hospital and we will not be travelling to Ottawa for our reservations at the Novotel, Ottawa for the period Sept 18 to Sept. 21. How can I cancel?

    Good morning, I am sorry to hear that. For any cancellation, you have to contact Booking.com directly as you made the reservation directly with them. Sincerely


    You found this answer helpful

    You found this answer unhelpful

  • How many floors are there? Can guests use stairs?

    Good afternoon, There is 9 floors in the hotel. We do not encourage stair use except for emergency evacuations. Regards,


    You found this answer helpful

    You found this answer unhelpful

  • Hi, Wondering if stairs are for public use? Fear of elevators Thank you very much

    The stairs are only for hotel guests and parking visitors.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have rooms with a jacuzzi in the room

    Good morning, We do not have rooms with jacuzzi. Sincerely


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • Do you lock de elevator and door at night ?

    The elevator does require key card and the doors are locked after 11PM


    You found this answer helpful

    You found this answer unhelpful

  • je voudrais savoir a quelle etage les chambres disponible . peut on réserver dans les étages élevés?

    Bonjour, Il y a 9 étages dans notre hôtel. Malheureusement, il n'est pas possible de directement réserver une chambre située à un étage élevé, car les chambres sont assignées selon le principe premier arrivé, premier servi. Toutefois, vous avez l'option d'ajouter une note à votre réservation faisant la demande pour un étage élevé. Selon les disponibilités de l'hôtel, votre demande sera prise en compte. Si vous avez d'autres questions, n'hesitez pas à contacter l'hôtel directement. Cordialement, Sandy D. Agent a la réception Novotel Ottawa Centre-Ville


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

5 reasons to choose Novotel Ottawa City Centre Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Ottawa

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Ottawa Art Gallery
    0 miles
  • Rideau Mall
    0.2 miles
  • Rideau Canal
    0.2 miles
  • Art Mode Gallery
    0.2 miles
  • National Arts Center
    0.2 miles
  • Rideau Locks
    0.3 miles
  • Embassy of Denmark
    0.3 miles
  • Major's Hill Park
    0.3 miles
  • U.S. Embassy
    0.3 miles
  • Sparks Street Mall
    0.3 miles
Top attractions
  • Parliament Hill
    0.5 miles
  • Peace Tower
    0.5 miles
  • Supreme Court of Canada
    0.8 miles
  • Canadian Museum of History
    1 miles
  • Embassy of France
    1.2 miles
  • 24 Sussex Drive
    1.2 miles
  • Rideau Hall
    1.3 miles
  • Canadian War Museum
    1.4 miles
  • TD Place Stadium
    1.9 miles
  • Ottawa Train Station
    1.9 miles
Natural Beauty
  • River Ottawa River
    0.8 miles
  • Lake Dow's Lake
    3.5 miles
  • River Rideau Canal
    0.2 miles
Closest Airports
  • Ottawa Macdonald-Cartier International Airport
    7.2 miles
  • Executive Gatineau-Ottawa Airport
    9 miles
  • Ogdensburg Airport
    52.6 miles
How to get to Novotel Ottawa City Centre Hotel from Ottawa Macdonald-Cartier International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    The Albion Rooms

    Food: Local

    Open for: Dinner

    Menu: À la carte

Amenities of Novotel Ottawa City Centre Hotel Great facilities! Review score, 8.5

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar
Outdoors
  • Terrace
Pets
  • Pets are allowed. Charges may apply.

Activities
  • Live sports events (broadcast) Off-site
  • Cycling
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not needed) and charges apply.

  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Fitness
  • Pool/Beach towels
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Novotel Ottawa City Centre Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 250 is required on arrival. That's about 199.81USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Discover JCB Diners Club American Express Novotel Ottawa City Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Novotel Ottawa City Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Up to 2 children, 15 years and under, can stay free at the Novotel Ottawa when sharing a room with parents.

Please note that up to 2 children under the age of 15 eat breakfast free of charge when accompanied by their parents who purchase a breakfast.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The Albion Rooms: Closed from Sat, Feb 20, 2021 until Fri, Apr 30, 2021

Bar is closed from Sat, Feb 20, 2021 until Fri, Apr 30, 2021

Fitness center is closed from Sat, Feb 20, 2021 until Fri, Apr 30, 2021

Swimming pool #1: Closed from Sat, Feb 20, 2021 until Fri, Apr 30, 2021

A damage deposit of CAD 250 is required on arrival. That's about 199.81USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Ottawa City Centre Hotel

  • Guests staying at Novotel Ottawa City Centre Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • American
    • Buffet

  • The prices at Novotel Ottawa City Centre Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Novotel Ottawa City Centre Hotel by:

    • Car 22min

  • Novotel Ottawa City Centre Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Cycling
    • Fitness
    • Indoor pool (year-round)
    • Live sports events (broadcast)

  • Check-in at Novotel Ottawa City Centre Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Novotel Ottawa City Centre Hotel has 1 restaurant:

    • The Albion Rooms

  • Novotel Ottawa City Centre Hotel is 2,300 feet from the center of Ottawa.

  • The following parking options are available to guests staying at Novotel Ottawa City Centre Hotel (subject to availability):

    • Parking
    • On-site parking
    • Parking garage

  • Room options at Novotel Ottawa City Centre Hotel include:

    • Double
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Novotel Ottawa City Centre Hotel is popular with guests booking family stays.

8.7 Excellent 1,586 reviews 100% real guest experiences
  • Awesome: 9+

    895

  • Good: 7 – 9

    549

  • Okay: 5 – 7

    111

  • Poor: 3 – 5

    21

  • Very Poor: 1 – 3

    10

Categories
  • Staff9.1
  • Facilities8.5
  • Cleanliness9.0
  • Comfort8.8
  • Value for money8.2
  • Location 9.5
  • Free WiFi8.9
High score for Ottawa

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    Business Areas

    • Royal Canadian Mint

    Convention Centers

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    • EY Centre

    Institutions

    • Supreme Court of Canada

    Landmarks

    • Parliament Hill
    • U.S. Embassy
    • Peace Tower
    • Embassy of France
    • 24 Sussex Drive
    • Rideau Hall
    • Notre Dame Basilica
    • Laurier House
    • Embassy of Denmark

    Museums

    • Canadian Museum of History
    • Canadian War Museum
    • Canada Aviation and Space Museum
    • National Museum of Science and Technology
    • Bytown Museum
    • National Gallery of Canada

    Popular Areas

    • Rideau Locks
    • Casino Lac-Leamy
    • Confederation Square

    Shopping Areas

    • Rideau Mall

    Stadiums or Arenas

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    • Executive Gatineau-Ottawa Airport (YND) 9 miles
    • Ogdensburg Airport (OGS) 52.6 miles

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    • Ottawa Train Station
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