• Pet friendly
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage

Located in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, Novotel Ottawa offers an indoor pool and free WiFi. Each modernly furnished guest room features a flat-screen LCD TV, a large ergonomic desk area and tea/coffee making facilities. Bathrooms include a hair dryer and complimentary toiletries. Located on site, the trendy Albion Rooms restaurant uses locally sourced produce to create an ever changing menu. The bar is stocked with local craft beers, a selection of wines and a number of house made cocktails. For those who prefer in-room dining, room service is available from 06:00 to 22:00 every day. Guests at Novotel Ottawa can take advantage of the 24-hour fitness center or relax in the hotel's hot tub. The lobby area has complimentary, pod-style work stations. Novotel Ottawa is 0.7 mi from The National Gallery of Canada and only 10 minutes' walk from Parliament Hill.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property Highlights

Located in the best-rated area in Ottawa, this hotel has an excellent location score of 9.2

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.6
Comfort
8.6
Value for money
7.7
Location
9.2
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Kevin
    Canada Canada
    Amazing location, very clean, super welcoming staff!
  • Eyhab
    Canada Canada
    Location is at the heart of the city Clean place Good varieties at the breakfast
  • Anna
    Philippines Philippines
    Location of the hotel. Check in was fast, friendly and warm Front Counter/Reception Personnel (both check in and check out). I was also allowed to check in early.

Hotel area info

Restaurants
1 Restaurant On Site

  • Albion Rooms Breakfast
    • Open for
      Breakfast

Amenities of Novotel Ottawa City Centre Hotel
Great facilities! Review score, 8.1

Most popular amenities
  • Indoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

House rules

Novotel Ottawa City Centre Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 250 is required on arrival. That's about USD 183. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted Novotel Ottawa City Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Up to 2 children, 15 years and under, can stay free at the Novotel Ottawa when sharing a room with parents.

Please note that up to 2 children under the age of 15 eat breakfast free of charge when accompanied by their parents who purchase a breakfast.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Ottawa City Centre Hotel

  • Novotel Ottawa City Centre Hotel has 1 restaurant:

    • Albion Rooms Breakfast

  • Room options at Novotel Ottawa City Centre Hotel include:

    • Double
    • Quad

  • Check-in at Novotel Ottawa City Centre Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Novotel Ottawa City Centre Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Novotel Ottawa City Centre Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Live sports events (broadcast)
    • Fitness

  • Novotel Ottawa City Centre Hotel is 2,300 feet from the center of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Novotel Ottawa City Centre Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Novotel Ottawa City Centre Hotel is popular with guests booking family stays.