Name: Pillar and Post Inn & Spa
Address: 48 John Street, L0S 1J0 Niagara-on-the-Lake, Canada, 48 John Street, Ontario, L0S 1J0, Canada
Price range: Prices for upcoming dates start at $119 per night (We Price Match)
Rating: 8.9

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (742)

Pillar and Post Inn & Spa

48 John Street, L0S 1J0 Niagara-on-the-Lake, Canada –

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June 5, 2016

Lock in a great price for Pillar and Post Inn & Spa – rated 8.9 by recent guests!

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The building was surrounded by trees and flowers which made it really beautiful

Mahsa, Canada

The staff is outstanding! Every staff member welcomed us with a big smile and helped us with every issue we had. Thank you guys! The outdoor hot tab is a magical place! Loved it!

Ilya, Israel

Beds so comfortable. We had a room with a balcony overlooking the pool - perfect to sit out after a day of exploring this amazing town, wineries, walking paths etc. A rose on the pillow and the room tidied at the end of the day a very nice touch. We have already recommended the hotel to friends.

Bridget, Canada

The room was spacious, the bed comfortable, and the check-in staff were particularly helpful. The shuttle drivers who took me downtown were very helpful. They collected me and took me to and from dinner at another Vintage property. It was nice not to have to worry about driving after dark in an unfamiliar town. The spa treatments were excellent, especially the head and scalp massage combined with reflexology. The spa staff, at the desk and those who did the treatments, were very pleasant and the spa treatments relaxing. Breakfast ordered from the menu was good. The parking was convenient.

C, Canada

Beautiful lobby, gardens and pool area, very nice rooms. A shuttle into town was great to have.

Ewa, United Kingdom

The rooms were lovely and spacious. The reception area and bar were very welcoming and the pool was lovely.

Pauline, Canada

The bed was very comfortable. The facilities were nice.

Dennis, Canada

Maintenance man helped me repair a pair of glasses I had broken

Giuseppe, Canada

Top notch. Excellent service. Front desk was super accomadating.

Robert, Canada

The staff was super friendly and accommodating. The grounds are absolutely beautiful, amazing flowers...everywhere. but was very relaxing. Outdoor pool and bar area was great We spent time in the Hot Springs, AKA natural hot tub, looks much bigger in the photo We chose not to eat at the hotel but staff recommended Two Sisters Winery for dinner and it was amazing.

Darci, United States of America

One of our top picks in Niagara-on-the-Lake.

An outdoor swimming pool and an on-site restaurant are featured at this Niagara on the Lake property. Free Wi-Fi is available in all areas. The main street, filled with restaurants, café -bars and various stores, is one mile from the property.

A 37-inch flat-screen cable TV is available in all room at Pillar and Post Inn & Spa. A sitting area and a desk are included. Select rooms feature a spa tub and a fireplace.

The Cannery Restaurant showcases all dining options. Guests of Inn & Spa Pillar and Post can also relax at Vintages Wine Bar and Lounge which serves a pub menu. A poolside patio is available for dining.

100 Fountain Spa has a heated indoor saltwater pool, sauna, hot springs pool and a gym. A 24-hour front desk and business center provide added convenience. Daily resort activities, including yoga, seminars, food sampling, aqua fit, Pilates, game nights, and meditation are available free of charge.

Niagara Golf Club is a 5-minute drive away. Niagara Falls is 17 miles from this property. A complimentary shuttle bus connecting the sister properties is available.

This is our guests' favorite part of Niagara-on-the-Lake, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

Your stay will include:

Free WiFi Sun Deck Hot Tub/Jacuzzi Sauna

Pillar and Post Inn & Spa has been welcoming Booking.com guests since Jul 12, 2011

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Most Popular Facilities

Free Parking

Free WiFi

Non-Smoking Rooms

Spa

Restaurant

Fitness Center

Good for couples – they rated the facilities 9.0 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

“great pool area”
72 related reviews

“wonderful staff”
55 related reviews

“beautiful building”
52 related reviews

“boutique style”

Located in the top-rated area in Niagara-on-the-Lake, this property has an excellent location score of 9.1!

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

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Rooms

Adults

Children

Fits	Room Type
	Premium Room 1 queen bed	Show prices
댴 Private bathroom Room Size: 475 ft² This room offers a larger seating area with sofa and 42" flat-screen TV, along with a gas fireplace and jetted tub. Room Facilities: Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Iron, Bathrobe, Spa tub, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Fireplace, Guest bathroom, Flat-screen TV, Sofa, Wake-up service, Alarm clock, Towels, Linens, Toilet paper , Bottle of Water, Wine glasses, Shampoo, Conditioner, Shower cap Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Traditional Room with Two Double Beds 2 full beds	Show prices
댴 Private bathroom Room Size: 325 ft² This room can be accessed from an exterior hallway. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Guest bathroom, Flat-screen TV, Wake-up service, Alarm clock, Towels, Linens, Toilet paper , Bottle of Water, Wine glasses, Shampoo, Conditioner, Shower cap Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Traditional Queen Room 1 queen bed	Show prices
댴 Private bathroom Room Size: 325 ft² Free Wi-Fi and a 37-inch flat-screen cable TV are available in this room. A sitting area and a desk are included. Some rooms can be accessed from an exterior hallway. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Guest bathroom, Flat-screen TV, Wake-up service, Alarm clock, Towels, Linens, Toilet paper , Bottle of Water, Wine glasses, Shampoo, Conditioner, Shower cap Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe Queen Room 1 queen bed	Show prices
댴 Private bathroom Room Size: 375 ft² Free Wi-Fi and a 37-inch flat-screen cable TV are available in this room. A sitting area and a desk are included. Some rooms can be accessed from an exterior hallway. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Fireplace, Guest bathroom, Flat-screen TV, Wake-up service, Alarm clock, Towels, Linens, Toilet paper , Bottle of Water, Wine glasses, Shampoo, Conditioner, Shower cap Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

Just booked in Niagara-on-the-Lake: 5 hotels like Pillar and Post Inn & Spa were just booked

Area Info –

Closest Landmarks

Fort George National Historic Site of Canada 0.6 miles
Shaw Festival Theatre 0.6 miles
Jackson-Triggs Winery 0.6 miles
Peller Estates 0.8 miles
Konzelmann Winery 3.2 miles
Brock's Monument 6.2 miles
Floral Clock 7 miles
Butterfly Conservatory 7.8 miles
Botanical Gardens 7.8 miles
Niagara College Residence & Conference Center 7.8 miles

Restaurants & Markets

Cannery Restaurant 0 miles

Closest Airports

Buffalo Niagara International Airport 27.5 miles
Billy Bishop Toronto City Airport 30.9 miles
Pearson Airport 40.5 miles

What Travelers Love About This Location

“The hotel was situated in a very peaceful location, breakfast was delicious, especially the pancakes and bedroom very comfortable. Staff very friendly and helpful. The pools, hot springs and jacuzzi were perfect to relax in after being out all day. Would definitely stay again”

Linda

United Kingdom

“Staff, pool, food and overall ambience”

Chris

Canada

“We really enjoyed the atmosphere of the hotel overall... enjoyed both restaurants and pools ... we did our own wine tour and the location was perfect to do so. Also really enjoyed the turn down service ! Great idea”

Ron

Canada

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6 Reasons to Choose Pillar and Post Inn & Spa

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736 independent reviews

The staff speaks English

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One of our top picks in Niagara-on-the-Lake

Good to Know

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 18 years stays free of charge when using existing beds.

Any additional older children or adults are charged CAD 50 per person per night when using existing beds.

Free! One child under 3 years stays free of charge in a crib.

The maximum number of cribs in a room is 1.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Queens Landing has a review score of 9

See the 5 best hotels in Niagara-on-the-Lake, based on 6,878 verified hotel reviews on Booking.com.

The Fine Print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms.

Please note, this hotel charges a mandatory CAD 15/night resort fee. This fee covers:

- In-room WiFi.
- On-site parking.
- A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance).
- Resort activities such as aqua fit, candlelight yoga, sommelier tasting, bonfires and walking tours (events vary by season).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

눱

Wonderful: 9+

465
Good: 7 – 9

211
Okay: 5 – 7

57
Poor: 3 – 5

5
Very Poor: 1 – 3

1

Cleanliness

9.1
Comfort

9.1
Location

9.1
Facilities

9
Staff

9.3
Value for money

7.9
Free WiFi

8.4

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See all guest reviews for Pillar and Post Inn & Spa

Newest Reviews for Pillar and Post Inn & Spa

August 22, 2017

Garry
Canada
8.3

“Great experience.”
- • Leisure trip
- • Couple
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
눉The room should have been checked beforehand. The hair dryer was defective and the telephone did not work.
August 22, 2017

Allan
Canada
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Traditional Queen Room
- • Stayed 1 night
눇The food in the cafe was very good.
August 17, 2017

Anonymous
Canada
5.8

“I would not stay here again for sure in the summe due to musty and mold.”
- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Rooms very musty and damp. There was actually mold on the dresser
눇Staff were friendly
August 16, 2017

Mahsa
Canada
Age group: 35 – 44
5.0

“I will not be staying at this hotel on my next visit to Niagara on the Lake.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
눉There was pubic hair in our bathroom floor. There was black mould in the shower caulking. The room was freezing upon entry. The hotel lobby was freezing in the evening. The staff was mediocre compared to the price of the hotel. The hotel rate was far too high for what we actually got. The confirmed that they would accommodate my special request and they did not. The security on site was vaping huge clouds of smoke sitting on the only bench out front while my husband and I had to stand and did not offer up the seat to us. The pool area was a mess with empty cups and drink bottles after 8pm.
눇The building was surrounded by trees and flowers which made it really beautiful
August 16, 2017

Ilya
Israel
8.8

Excellent
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
눉The beds were to soft, so we had pretty bad neck and back pain. The hotel isn't equiped enough accessibility wise. There is elevator only on the new wing of the hotel, so you have to take tge stairs if you stay in the older wing. There are multiple doors throughout the hallways (I guess for fire security) and only one door was equiped with a handicap button to automatically open it. We traveled with our baby and it was hard to navigate with the stroller in the hotel.
눇The staff is outstanding! Every staff member welcomed us with a big smile and helped us with every issue we had. Thank you guys! The outdoor hot tab is a magical place! Loved it!
August 15, 2017

Bridget
Canada
9.6

Exceptional
- • Leisure trip
- • Couple
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
눉No complaints at all.
눇Beds so comfortable. We had a room with a balcony overlooking the pool - perfect to sit out after a day of exploring this amazing town, wineries, walking paths etc. A rose on the pillow and the room tidied at the end of the day a very nice touch. We have already recommended the hotel to friends.
August 12, 2017

Kenneth
United States of America
Age group: 65+
10

“Great place to stay and will definitely be back.”
- • Leisure trip
- • Couple
- • Traditional Queen Room
- • Stayed 3 nights
눉Access to the internet and cellular service was not very good at all. Could not access the internet even with their wi-fi much of the time and also missed a number of calls from my office because the calls either dropped of didn't go through at all.
August 12, 2017

Kathy
Canada
5.8

“Was ok, but not value for money”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 2 nights
눉Service was poor- need an outdoor sitting area- AWAY from the little pool and screaming babies, and noisy people
눇Gardens were beautiful
August 11, 2017

C
Canada
8.8

“Lovely destination hotel with excellent spa and lovely rooms.”
- • Leisure trip
- • Solo traveler
- • Premium Room
- • Stayed 2 nights
눉The breakfast buffet wasn't very good. Although the chaffing dishes were very hot, the food itself ranged from lukewarm to cold.
눇The room was spacious, the bed comfortable, and the check-in staff were particularly helpful. The shuttle drivers who took me downtown were very helpful. They collected me and took me to and from dinner at another Vintage property. It was nice not to have to worry about driving after dark in an unfamiliar town. The spa treatments were excellent, especially the head and scalp massage combined with reflexology. The spa staff, at the desk and those who did the treatments, were very pleasant and the spa treatments relaxing. Breakfast ordered from the menu was good. The parking was convenient.
August 11, 2017

Anonymous
Canada
8.8

Excellent
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Some dusting needed in common areas.
August 10, 2017

Laura
United States of America
7.1

“Decent location and pool. Outdated decor.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
눉We were not greeted in a very friendly way or asked if we had even been there. We were not given any orientation. The hallway to our room smelled funny and the carpeting was old and dingy. The property seemed outdated in may aspects. I thought it was expensive for the look and feel. I also felt Booking.com tricked me into believing my rate was $249 and found out on check out that the second night was $350. That was mid week both nights. This was not clear when I booked. I won't use booking.com again.
눇The pool. The spa staff and services were great.
August 9, 2017

Ewa
United Kingdom
Age group: 35 – 44

2 helpful votes
6.7

“Lovely hotel, experience marred a week later”
- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
눉I liked everything, but the poolside was very crowded, this is because there are members, day guests and hotel guests. Sadly, my experience has been marred by the fact that that the hotel (8 days later) still had an additional charge on my card for 1 whole night. (This was a pre-authorisation charge for $355!) Why they would need to do this when I paid my bill the morning of leaving, I have no idea. This is not on the Bookings.com details, and I have read through the fine print. I had to email twice to question this and get it removed. Unnecessary, and I did not have this problem with any of the other hotels I used on my trip. "Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Please note, this hotel charges a mandatory CAD 15/night resort fee. This fee covers: - In-room WiFi. - On-site parking. - A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance). - Resort activities such as aqua fit, candlelight yoga, sommelier tasting, bonfires and walking tours (events vary by season). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply."
눇Beautiful lobby, gardens and pool area, very nice rooms. A shuttle into town was great to have.
August 8, 2017

Pauline
Canada
9.2

“Fantastic spa hotel in a beautiful location”
- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 1 night
눉The pillows on the bed were too hard for me and not comfortable.
눇The rooms were lovely and spacious. The reception area and bar were very welcoming and the pool was lovely.
August 8, 2017

Dennis
Canada
7.5

“A pleasant stay for a weekend wedding visit. The shuttle service was very covenient and useful.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
눉The room was somewhat damp.
눇The bed was very comfortable. The facilities were nice.
August 8, 2017

Giuseppe
Canada
5.0

“Won't stay here again”
- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 2 nights
눉My wife was charged $3.50 for a piece of banana bread at the buffet. She was on her way to a facial at the spa in the hotel and wanted something to go with her coffee. Very petty!! Not something the Ritz or Fairmont would do.
눇Maintenance man helped me repair a pair of glasses I had broken

Pillar and Post Inn & Spa

Your stay will include:

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Great location - show map

Closest Landmarks

Most Popular Landmarks

Restaurants & Markets

Closest Airports

What Travelers Love About This Location

6 Reasons to Choose Pillar and Post Inn & Spa

See availability Facilities of Pillar and Post Inn & Spa Great facilities! Review score, 9.0

Most Popular Facilities

Outdoors

Health & Wellness Facilities

Pets

Activities

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Newest Reviews for Pillar and Post Inn & Spa

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Allan

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Mahsa

Ilya

Bridget

Kenneth

Kathy

C

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Ewa

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Facilities of Pillar and Post Inn & Spa Great facilities! Review score, 9.0

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