An elegant brick building in the cultural center of Quebec City, this hotel is 2 minutes' walk from Battlefields Park. The air-conditioned rooms of the adults-only Hotel Relais Charles-Alexandre have free cable on flat-screen TVs. Rooms with walk-in showers and fireplaces are available. Hotel Relais Charles-Alexandre features several fireplaces and solid oak floors, and WiFi is free throughout. Hotel Relais Charles-Alexandre is across the street the Discovery Pavilion of the Plains of Abraham and the Musée national des beaux-arts du Québec. The hotel is 3 blocks from Grand Theater de Quebec and 9.3 mi from Jean Lesage International Airport

This is our guests' favorite part of Quebec City, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Hotel Relais Charles-Alexandre has been welcoming Booking.com guests since Mar 15, 2011

Property Highlights

Located in the heart of Quebec City, this hotel has an excellent location score of 9.2

Breakfast Info

Continental

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
1 full bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.9
Comfort
8.6
Value for money
8.0
Location
9.2
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Michele
    CanadaCanada
    Location was exceptional near rue Cartier and the woman at the front desk was welcoming and professional.
  • Ellen
    United States of AmericaUnited States of America
    We were able to walk to the heart of the city and back for everything we wanted to go and kept finding new surprises along those walks. The property is near the Parliament building and a nice street with shops and eating places, which we didn’t...
  • Kessler
    United States of AmericaUnited States of America
    breakfast could be better- was rather limited. Great croissants and coffee but beggies and more cheese and cuts should be added.
  • Kent
    United States of AmericaUnited States of America
    Great location. Friendly staff & the shower was the best experience at the end of the day. Full, firm, light & wonderful!
  • Sarah
    United States of AmericaUnited States of America
    Gabrielle was very kind and helpful. The TV was not working and she immediately call the tech to fix it. The location was great! A lot of restaurants and shops nearby. The Old City is 25 minutes walking but there is a bus that you can get to take...
  • Shanti
    CanadaCanada
    Facilities, cleanliness, location, parking space, friendliness of the reception staff.
  • Iryna
    CanadaCanada
    General impression is very nice. The building is awesome, very stylish, with nice paintings on the wall. The room was exceptionally clean, everything was neat and tidy. The location is not perfect, but it is near the center. The staff was very...
  • Kerry
    United States of AmericaUnited States of America
    This hotel was very quaint and quiet. The location was wonderful! It was an easy 20 minute walk to Old Quebec and all of the tourist stops. It is also very close to the Plains of Abraham. The staff were extremely helpful and friendly.
  • Sylvain
    CanadaCanada
    close to everything such as Grand Théâtre du Québec…
  • Cristina
    CanadaCanada
    Welcoming and helping staff, every corner of the hotel was clean and tidy. The breakfast was delicious and fresh, they bake their own croissants and you wake up to that smell in the morning. Location was great, streets away from bars and...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • On a réservé dans votre hôtel pour la fin ce mois, malheureusement puisqu'il n'y a pas de petit déjeuner ce qui est vraiment dommage car en Juillet on..

    Bonjour, oui il y a des restaurants près de nous qui offrent le petit déjeuner , à 2 pas d'ici sur l'avenue Cartier il y a le Café Les Cousins, Le caf..
    Answered on 9 November 2021
  • Is it possible to do an early check in on the 7th? Our train arrives at 07h30 in the morning & we'd like to leave luggage at hotel and possibly shower

    Hi, It is hard to say, the previous checkout will be at 11 AM. But we will do anything possible to get your room ready as soon as possible.
    Answered on 24 June 2022
  • What bus station (to Montreal) is closest and what is distance from hotel? What is distance from cruise port to hotel? Thank you.

    Bus station Gare du Palais 5 minutes by taxi
    Answered on 14 June 2022
  • Do your rooms come with safes?

    No safe in our room
    Answered on 21 July 2022
  • Hi we want to reserve a room at your establishment. Can we check in on Saturday April 7 at 9pm? or have to check in earlier then 9pm? Thanks

    Hi, the front-desk closes at 9:00 P.M. but you can check-in later. We will send you the procedure on how to retrieve your key once we receive your res..
    Answered on 3 September 2023
  • hello, i am wondering if you people repair or replace the exterior lock. we were there in 2019 and the key/lock were not working, likely someone saw u..

    Hi, all locks are perfectly working
    Answered on 24 April 2022
  • Still looking?

Hotel area info *

Amenities of Hotel Relais Charles-Alexandre
Great facilities! Review score, 8

Most popular amenities
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • CD player
  • Radio
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs CAD 17 per day.
  • Electric vehicle charging station
Services
  • Fax/Photocopying
  • Express check-in/out
  • Hair/Beauty salon
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
General
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Languages Spoken
  • English
  • French

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Relais Charles-Alexandre takes special requests – add in the next step!

Check-in

From 4:00 PM to 10:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 7 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Hotel Relais Charles-Alexandre accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that room decor can be different than shown on photos within room types.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Relais Charles-Alexandre of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 093155

FAQs about Hotel Relais Charles-Alexandre

  • Check-in at Hotel Relais Charles-Alexandre is from 4:00 PM, and check-out is until 11:00 AM.

  • Hotel Relais Charles-Alexandre offers the following activities/services (charges may apply):

    • Room options at Hotel Relais Charles-Alexandre include:

      • Double
      • Twin

    • The prices at Hotel Relais Charles-Alexandre may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Hotel Relais Charles-Alexandre can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Continental

    • Hotel Relais Charles-Alexandre is 1 miles from the center of Quebec City. All distances are measured in straight lines. Actual travel distances may vary.