Get the celebrity treatment with world-class service at Shangri-La Toronto

Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel offers an indoor pool, hot tub and on-site restaurant. An iPad is featured in all the guest rooms. Boasting a city view, each room at Shangri-La Hotel Toronto is equipped with a 46-inch LCD TV. A Nespresso coffee machine and minibar are provided. Each room has both a soaking tub and glass-enclosed shower. Featuring floor-to-ceiling windows, the Shangri-La Hotel’s fitness centre includes training equipment as well as a yoga studio. An infrared sauna is also accessible. Refreshments are available at the Health Club’s juice bar. Showcasing international cuisine with a focus on Asian dishes, Bosk Restaurant serves breakfast, lunch and dinner. The hotel also features 2 on-site bars. Bishop’s Block, a heritage landmark, is located behind this hotel. The Distillery Historic District is about 3 km away. The CN Tower is 1 km away. Parking is available with surcharge and includes in/out privileges.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the real heart of Toronto, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.1
Location
9.3
High score for Toronto
Select topics to read reviews:

Guests who stayed here loved

  • Vincent
    United Kingdom United Kingdom
    Excellent location, Dean from Concierge was brilliant and the rooms are really nice
  • Kathy
    United Kingdom United Kingdom
    The friendly staff, nothing was too much trouble. The hotel was meticulously clean and the food amazing.
  • M
    Canada Canada
    The staff were the most professional & warm/friendliest people- round-the-clock. Everything from our check-in, to turn-down, to when I lost my watch (they found it), late night Uber delivery, breakfast service... it was a great stay
  • Mo
    United Kingdom United Kingdom
    Excellent customer service Lovely clean hotel Excellent facilities spa , pool and gym Location downtown perfect
  • Yu-wei
    Canada Canada
    I absolutely loved my time at Shangri-La Toronto! From the moment I arrived, the staff was incredibly welcoming and attentive to my every need, even late in the evening. The luxurious and immaculately clean rooms really stood out (it's as good as...
  • Jo
    United Kingdom United Kingdom
    From the moment of booking, the staff reached out & offered any support ie. time of arrival; any spa or special trips etc. We got excellent help from the reception & concierge team (shout out to Dean). We were upgraded too, but honestly it was a...
  • Jason
    United Kingdom United Kingdom
    3 night stay commencing Monday 26 September , Robert from front desk team. Roberts very welcoming reception and subsequent attention to detail, did not go unnoticed by my wife and I. He behaved as an ambassador for both the hotel and...
  • Anna
    Austria Austria
    Stunning, beautiful, clean rooms, excellent location in the city-center!!!! excellent and friendly service!!!!
  • H
    Hayley
    Canada Canada
    The service was unmatched. We were well taken care of the entire stay. The hotel and amenities were absolutely stunning. 5 stars!
  • N
    Nadene
    Canada Canada
    The entertainment in evening - it’s a nice addition

Hotel surroundings

Restaurants
2 restaurants on site

  • Bosk
    • Cuisine
      Local
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Lobby Lounge
    • Cuisine
      Local
    • Open for
      Breakfast • High tea
    • Ambiance
      Modern

Facilities of Shangri-La Toronto
Great facilities! Review score, 9.2

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Live music/performance
  • Temporary art galleries
  • Cycling

Living Area

  • Desk

Media & Technology

  • iPad
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels

Food & Drink

  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs CAD 68 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • Heated pool

Wellness

  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Shangri-La Toronto takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that extra parking charges apply for oversized vehicles. Parking includes in/out privileges.

Please note: Any room/rate with "breakfast included", includes breakfast for 2 adults only. Additional guests can purchase breakfast directly from the hotel.

When booking more than 5 nights, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Toronto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Shangri-La Toronto

  • Shangri-La Toronto is 550 yards from the centre of Toronto. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Shangri-La Toronto is from 15:00, and check-out is until 12:00.

  • The prices at Shangri-La Toronto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Toronto has 2 restaurants:

    • Bosk
    • Lobby Lounge

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Toronto on this page.

  • Room options at Shangri-La Toronto include:

    • Double
    • Suite

  • Shangri-La Toronto offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Fitness
    • Temporary art galleries
    • Spa/wellness packages
    • Spa facilities
    • Yoga classes
    • Swimming Pool
    • Live music/performance
    • Fitness/spa locker rooms
    • Fitness classes
    • Steam room
    • Spa lounge/relaxation area