Hotel Shangri-La Toronto

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Travel Sustainable property

188 University Avenue, M5H 0A3 Toronto, Canada – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 223 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
223 reviews

Dean the concierge was so helpful, warm, and made us feel at home. really love that guy. the room was elegant and attention to detail was wonderful, the pool was very fun, and clean. defiantly going to stray here again.

Joseph United States of America

Booked a staycation to celebrate my birthday. I’ve stayed at Shangri-la a few times and my experience has been amazing ! the staff are incredibly friendly and the location is absolutely breathtaking. From valet parking to in house keeping they were very thorough about everything. I ended up extending my stay for one night and they were very accommodating. I definitely will be back soon !!

Shauh Canada

Attentive Staff. Clean modern rooms. Beautiful, new washrooms. Great technology.

Diane Canada

Room was spacious and clean. Breakfast was fresh, hot plentiful. The coffee was nice and strong, just how we like it.

Tasha Canada

The staff were amazing. I let them know that it was my partner's birthday and they made sure to upgrade us to a better room for the occasion at a staff rate price. They also sent up a complementary bottle of wine from the hotel to our door and it was such a nice surprise. Room service was very fast and everything was amazing.

Squildon Canada

The concierge and the staff were outstanding and with most excellent accommodation. Rooms were beautifully appointed and cleaned to perfection everyday. Our concierge Ryan was worth every cnt of staying there.

John United States of America

The staff was very friendly. Super quick check in. Really nice room. Staff Made sure I got to the airport on time.

Sjalserkal United Arab Emirates

the attentiveness of the staff who were anticipating our wishes

Chantal Canada

Room service was delicious, room was amazing (especially the bathroom), and the location was great.

Maxine United States of America

Room was fantastic and bathroom was amazing, staff seem to know my needs before I did

Debra United States of America
9.3
Wonderful
223 reviews
  • What guests loved the most:
  • “Dean the concierge was so helpful, warm, and made us feel at home. really love that guy. the room was elegant and attention to detail was wonderful, the pool was very fun, and clean.”
    Joseph Joseph United States of America United States of America
  • “Booked a staycation to celebrate my birthday. I’ve stayed at Shangri-la a few times and my experience has been amazing ! the staff are incredibly friendly and the location is absolutely breathtaking.”
    Shauh Shauh Canada Canada
  • “Attentive Staff. Clean modern rooms. Beautiful, new washrooms. Great technology.”
    Diane Diane Canada Canada
  • “Room was spacious and clean. Breakfast was fresh, hot plentiful. The coffee was nice and strong, just how we like it.”
    Tasha Tasha Canada Canada
  • “The staff were amazing. I let them know that it was my partner's birthday and they made sure to upgrade us to a better room for the occasion at a staff rate price.”
    Squildon Squildon Canada Canada
  • “The concierge and the staff were outstanding and with most excellent accommodation. Rooms were beautifully appointed and cleaned to perfection everyday.”
    John John United States of America United States of America
  • “The staff was very friendly. Super quick check in. Really nice room. Staff Made sure I got to the airport on time.”
    Sjalserkal Sjalserkal United Arab Emirates United Arab Emirates
  • “the attentiveness of the staff who were anticipating our wishes”
    Chantal Chantal Canada Canada
  • “Room service was delicious, room was amazing (especially the bathroom), and the location was great.”
    Maxine Maxine United States of America United States of America
  • “Room was fantastic and bathroom was amazing, staff seem to know my needs before I did”
    Debra Debra United States of America United States of America

Categories:

  • Staff 9.7
  • Facilities 9.5
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money8.4
  • Location9.5
  • Free WiFi8.5
High score for Toronto

Stay in the heart of Toronto – Excellent location – show map

Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel offers an indoor pool, hot tub and on-site restaurant. An iPad is featured in all the guest rooms.

Boasting a city view, each room at Shangri-La Hotel Toronto is equipped with a 46-inch LCD TV. A Nespresso coffee machine and mini-bar are provided. Each room has both a soaking tub and glass-enclosed shower.

Featuring floor-to-ceiling windows, the Shangri-La Hotel’s fitness center includes training equipment as well as a yoga studio. An infrared sauna is also accessible. Refreshments are available at the Health Club’s juice bar.

Showcasing international cuisine with a focus on Asian dishes, Bosk Restaurant serves breakfast, lunch and dinner. The hotel also features 2 on-site bars.

Bishop’s Block, a heritage landmark, is located behind this hotel. The Distillery Historic District is about 1.9 mi away. The CN Tower is 0.6 mi away. Parking is available with surcharge and includes in/out privileges.

This is our guests' favorite part of Toronto, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Shangri-La Toronto has been welcoming Booking.com guests since Oct 10, 2012
 Hotel chain/brand: Shangri-La Group

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Brilliant!

Located in the heart of Toronto, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, American

Private parking at the hotel

Saved to 1604 lists

Most popular amenities

1 swimming pool
Parking
Airport shuttle
Pet friendly
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Shangri-La Toronto?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 4. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 2
One-Bedroom Suite View
  • 1 king bed and 1 sofa bed
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Max adults: 4. Max children: 2
Deluxe One-Bedroom Suite
  • 1 king bed and 1 sofa bed
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Max adults: 2
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Max adults: 2
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Max adults: 2
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Max adults: 2
Owner's Suite
  • 1 king bed
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Max adults: 2
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3 properties in Toronto like Shangri-La Toronto were booked in the last 12 hours
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Shangri-La Toronto

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.3
Wonderful
 · 223 reviews
Read all reviews
Categories:
  • Staff 9.7
  • Facilities 9.5
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money8.4
  • Location9.5
  • Free WiFi8.5
High score for Toronto

Select topics to read reviews:

See what guests loved the most:

  • Joseph United States of America

    “Dean the concierge was so helpful, warm, and made us feel at home. really love that guy. the room was elegant and attention to detail was wonderful, the pool was very fun, and clean. defiantly going to stray here again.”

  • Shauh Canada

    “Booked a staycation to celebrate my birthday. I’ve stayed at Shangri-la a few times and my experience has been amazing ! the staff are incredibly friendly and the location is absolutely breathtaking. From valet parking to in house keeping they were very thorough about everything. I ended up extending my stay for one night and they were very accommodating. I definitely will be back soon !! ”

  • Diane Canada

    “Attentive Staff. Clean modern rooms. Beautiful, new washrooms. Great technology.”

  • Tasha Canada

    “Room was spacious and clean. Breakfast was fresh, hot plentiful. The coffee was nice and strong, just how we like it.”

  • Squildon Canada

    “The staff were amazing. I let them know that it was my partner's birthday and they made sure to upgrade us to a better room for the occasion at a staff rate price. They also sent up a complementary bottle of wine from the hotel to our door and it was such a nice surprise. Room service was very fast and everything was amazing.”

  • John United States of America

    “The concierge and the staff were outstanding and with most excellent accommodation. Rooms were beautifully appointed and cleaned to perfection everyday. Our concierge Ryan was worth every cnt of staying there.”

  • Sjalserkal United Arab Emirates

    “The staff was very friendly. Super quick check in. Really nice room. Staff Made sure I got to the airport on time.”

  • Chantal Canada

    “the attentiveness of the staff who were anticipating our wishes”

  • Maxine United States of America

    “Room service was delicious, room was amazing (especially the bathroom), and the location was great.”

  • Debra United States of America

    “Room was fantastic and bathroom was amazing, staff seem to know my needs before I did”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Shangri-La Toronto

Welcoming Booking.com guests since Oct 10, 2012

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is WiFi free?

    Yes it is

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    Asked about: One-Bedroom Suite View • Answered on November 22, 2019
  • Is the bedroom and lounge separate ?

    Yes, there is a door separating the bedroom from the living area.

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    Asked about: One-Bedroom Suite View • Answered on November 22, 2019
  • Hello, We have a Labrador dog, is the hotel pet friendly

    We are pleased to welcome pets. Conditions and fees apply. Please contact our Reservations Team for more information.

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    You found this answer unhelpful

    Asked about: Executive King Room • Answered on August 5, 2020
  • Do you guys accept cash for payments?

    Government issued ID and a credit card are required upon check in.

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    Answered on May 1, 2021
  • Is there a spa and wellness centre at your hotel?

    Yes, we are pleased to offer the Miraj Hammam Spa as well as numerous other wellness amenities.

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    You found this answer unhelpful

    Asked about: Premier King Room • Answered on August 5, 2020
  • Are rooms connecting

    We do have a limited number of connecting rooms. Please contact our Reservations Team for more information.

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    Asked about: Executive Two Queen • Answered on August 5, 2020
  • Is there am Executive Lounge

    No we do not have the Horizon Club.

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    Answered on November 22, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Four Seasons Center for the Performing Arts
    0.1 miles
  • Osgoode Hall
    0.1 miles
  • Campbell House Museum
    0.1 miles
  • Toronto Symphony Orchestra
    0.2 miles
  • Royal Alexandra Theatre
    0.2 miles
  • Roy Thomson Hall
    0.2 miles
  • Native Stone Art
    0.2 miles
  • Bank of Montreal
    0.2 miles
Restaurants & cafes
  • Cafe/Bar Starbucks
    0 miles
Top attractions
  • Toronto Eaton Center
    0.4 miles
  • Hockey Hall of Fame
    0.4 miles
  • CN Tower
    0.5 miles
  • Scotiabank Arena
    0.5 miles
  • Rogers Centre
    0.5 miles
  • Yonge-Dundas Square
    0.5 miles
  • Harbourfront Centre
    0.7 miles
  • Ryerson University
    0.7 miles
  • University of Toronto
    1.1 miles
  • Casa Loma
    2.3 miles
Public transit
  • Subway St. Andrew Subway Station
    0.1 miles
  • Subway Osgoode Subway Station
    0.1 miles
Closest Airports
  • Billy Bishop Toronto City Airport
    1.4 miles
  • Toronto Pearson International Airport
    11.6 miles
  • John C. Munro Hamilton International Airport
    43.1 miles
How to get to Shangri-La Toronto from Toronto Pearson International Airport
    Public shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Bosk

    Food: Local

Amenities of Shangri-La Toronto

Most popular amenities

1 swimming pool
Parking
Airport shuttle
Pet friendly
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance
  • Temporary art galleries
  • Cycling
Food & Drink
  • Bar
  • Restaurant
Internet
Wired internet is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CAD 50 per day.
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Heated pool
Spa
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
Missing some info?
Awesome!

House rules Shangri-La Toronto takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Shangri-La Toronto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that extra parking charges apply for oversize vehicles. Parking includes in/out privileges.

Please note: Any room/rate with "breakfast included", includes breakfast for 2 adults only. Additional guests can purchase breakfast directly from the hotel.

When booking more than 5 nights, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Toronto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Shangri-La Toronto

  • Room options at Shangri-La Toronto include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Shangri-La Toronto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Shangri-La Toronto by:

    • Airport shuttle (public) 45min

  • Check-in at Shangri-La Toronto is from 3:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Toronto offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Fitness classes
    • Spa facilities
    • Live music/Performance
    • Locker rooms
    • Yoga classes
    • Steam room
    • Spa/Wellness packages
    • Temporary art galleries
    • Fitness
    • Spa lounge/Relaxation area
    • Indoor pool (year-round)

  • The following parking options are available to guests staying at Shangri-La Toronto (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station

  • Shangri-La Toronto is 1,650 feet from the center of Toronto.

  • Guests staying at Shangri-La Toronto can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Toronto on this page.

  • Shangri-La Toronto has 1 restaurant:

    • Bosk