Hotel The Grand Hotel Nanaimo

4898 Rutherford Road, V9T 4Z4 Nanaimo, Canada – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.6
Good
364 reviews

Great meal in the restaurant. Very helpful staff.

Mia Canada

I loved that they have a hotel dog. The lady was very friendly at the front desk too. If the ferry ever gets canceled and I’m stuck in Nanaimo again , I will definitely stay there again .

Jennifer Canada

Comfortable beds; nice linens; good pillows; quiet, spacious room. Nice soaker tub.

Sandi Canada

it’s close to everything, clean & comfortable beds !

Lillian Canada

Very nice hotel, clean, extremely comfortable bed. Shopping mall right next door.

Dr Canada

Lovely hotel in a convenient location close to restaurants and shopping. The room was impeccably clean. We loved having the little balcony. The air/heat unit was the quietest I've ever experienced. Also enjoyed the large, elegant lobby area.

Wendy Canada

The staff was awesome. They answered all kinds of questions m, they managed to check us in early.

Mariah Canada

Great staff at the restaurant - Jenne and her female coworker - maybe hostess ? Great meal. Clean and quiet.

Michelle Canada

They had a dog and he was so cute and the food was really good

Shiu Canada

I’m happy overall, but would be more happy if the breakfast was included.

Mahfuzur Canada
7.6
Good
364 reviews
  • What guests loved the most:
  • “Great meal in the restaurant. Very helpful staff.”
    Mia Mia Canada Canada
  • “I loved that they have a hotel dog. The lady was very friendly at the front desk too. If the ferry ever gets canceled and I’m stuck in Nanaimo again , I will definitely stay there again .”
    Jennifer Jennifer Canada Canada
  • “Comfortable beds; nice linens; good pillows; quiet, spacious room. Nice soaker tub.”
    Sandi Sandi Canada Canada
  • “it’s close to everything, clean & comfortable beds !”
    Lillian Lillian Canada Canada
  • “Very nice hotel, clean, extremely comfortable bed. Shopping mall right next door.”
    Dr Dr Canada Canada
  • “Lovely hotel in a convenient location close to restaurants and shopping. The room was impeccably clean. We loved having the little balcony.”
    Wendy Wendy Canada Canada
  • “The staff was awesome. They answered all kinds of questions m, they managed to check us in early.”
    Mariah Mariah Canada Canada
  • “Great staff at the restaurant - Jenne and her female coworker - maybe hostess ? Great meal. Clean and quiet.”
    Michelle Michelle Canada Canada
  • “They had a dog and he was so cute and the food was really good”
    Shiu Shiu Canada Canada
  • “I’m happy overall, but would be more happy if the breakfast was included.”
    Mahfuzur Mahfuzur Canada Canada

Categories:

  • Staff8.4
  • Facilities7.6
  • Cleanliness8.1
  • Comfort8.0
  • Value for money 7.3
  • Location8.3
  • Free WiFi8.5
Low score for Nanaimo

Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use.

A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony.

West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience.

Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

The Grand Hotel Nanaimo has been welcoming Booking.com guests since May 15, 2014

Show me more

Most popular amenities

Free parking
Free WiFi
Fitness center
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking available at the hotel

Saved to 107 lists

Availability

When would you like to stay at The Grand Hotel Nanaimo?

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Sleeps Room Type Price
Max adults: 4. Max children: 2
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Max adults: 4. Max children: 2
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Max adults: 2
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Max adults: 4
Queen Room
  • 2 queen beds
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose The Grand Hotel Nanaimo

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.6
Good · 364 reviews
Read all reviews
Categories:
  • Staff8.4
  • Facilities7.6
  • Cleanliness8.1
  • Comfort8.0
  • Value for money 7.3
  • Location8.3
  • Free WiFi8.5
Low score for Nanaimo

Select topics to read reviews:

See what guests loved the most:

  • Mia Canada

    “Great meal in the restaurant. Very helpful staff.”

  • Jennifer Canada

    “I loved that they have a hotel dog. The lady was very friendly at the front desk too. If the ferry ever gets canceled and I’m stuck in Nanaimo again , I will definitely stay there again .”

  • Sandi Canada

    “Comfortable beds; nice linens; good pillows; quiet, spacious room. Nice soaker tub.”

  • Lillian Canada

    “it’s close to everything, clean & comfortable beds !”

  • Dr Canada

    “Very nice hotel, clean, extremely comfortable bed. Shopping mall right next door.”

  • Wendy Canada

    “Lovely hotel in a convenient location close to restaurants and shopping. The room was impeccably clean. We loved having the little balcony. The air/heat unit was the quietest I've ever experienced. Also enjoyed the large, elegant lobby area.”

  • Mariah Canada

    “The staff was awesome. They answered all kinds of questions m, they managed to check us in early.”

  • Michelle Canada

    “Great staff at the restaurant - Jenne and her female coworker - maybe hostess ? Great meal. Clean and quiet.”

  • Shiu Canada

    “They had a dog and he was so cute and the food was really good”

  • Mahfuzur Canada

    “I’m happy overall, but would be more happy if the breakfast was included.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there regular housekeeping?
    We are not offering the housekeeping service to the in-house guests as per the guideline of BC Health Authority due to the COVID-19 situation. If you need housekeeping, you can leave the room for 3 hours and then housekeeper will clean your room.
    Answered on September 29, 2020
  • which rooms have balconys thanks
    Our hotel have room with Balcony and without Balcony in all the categories of room. Depend on availability and preference you can select by connecting with the property.
    Asked about: Queen Room with Two Queen Beds • Answered on November 27, 2021
  • Is it possible to get an early check in
    Early Check -In requests The check in time for guest rooms is 3:00 pm or later on date of arrival. For early check-in request is subject to availability on the day of arrival which you can call and check. Thank you Grand Hotel
    Asked about: Deluxe King Room • Answered on February 12, 2022
  • what is your cancellation policy?
    The guest can cancel free of charge until 1 day before arrival. The guest will be charged the cost of the first night if they cancel within 1 day before arrival.
    Answered on February 19, 2022
  • Is there a suite with a separate bedroom?
    Yes, We have suite with a separate bedroom!
    Asked about: Deluxe King Room • Answered on November 15, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Great location - show map
What's nearby
  • Nanaimo Bastion
    4.4 miles
  • Newcastle Island Marine Park
    4.5 miles
  • Nanaimo Museum
    5.3 miles
  • Petroglyph Park
    6.1 miles
  • Wildplay Element Park
    10.9 miles
Restaurants & cafes
  • Cafe/Bar Subway
    0.4 miles
Closest Airports
  • Nanaimo Airport
    13.2 miles
  • Vancouver International Airport
    38.1 miles
  • Victoria International Airport
    47.7 miles
How to get to The Grand Hotel Nanaimo from Nanaimo Airport
    Car
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 Restaurant On Site

    Grand Cru

    Food: American

    Menu: À la carte

Amenities of The Grand Hotel Nanaimo

Most popular amenities

Free parking
Free WiFi
Fitness center
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
  • Garden
Activities
  • Horseback riding Off-site Additional charge
  • Hiking
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Pet bowls
  • Grocery deliveries Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Grand Hotel Nanaimo takes special requests – add in the next step!

Check-in

4:00 PM - 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about 156.46USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa American Express The Grand Hotel Nanaimo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 200 is required on arrival. That's about 156.46USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo

  • The Grand Hotel Nanaimo has 1 restaurant:

    • Grand Cru

  • The following parking options are available to guests staying at The Grand Hotel Nanaimo (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking
    • Free parking

  • The Grand Hotel Nanaimo offers the following activities/services (charges may apply):

    • Fitness center
    • Hiking
    • Fishing
    • Golf course (within 2 miles)
    • Horseback riding
    • Fitness

  • Yes, The Grand Hotel Nanaimo is popular with guests booking family stays.

  • The prices at The Grand Hotel Nanaimo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Grand Hotel Nanaimo is 5 miles from the center of Nanaimo.

  • From the nearest airport, you can get to The Grand Hotel Nanaimo by:

    • Car 25min

  • Check-in at The Grand Hotel Nanaimo is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at The Grand Hotel Nanaimo include:

    • Double