Name: The Grand Hotel Nanaimo
Address: 4898 Rutherford Road, V9T 4Z4 Nanaimo, Canada, 4898 Rutherford Road, Vancouver Island, V9T 4Z4, Canada
Price range: Prices for upcoming dates start at $118 per night (We Price Match)
Rating: 7.8

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (160)

Hotel The Grand Hotel Nanaimo

4898 Rutherford Road, V9T 4Z4 Nanaimo, Canada –

A bed or beds in a room at The Grand Hotel Nanaimo

A seating area at The Grand Hotel Nanaimo

A television and/or entertainment center at The Grand Hotel Nanaimo

We liked the washroom with a bar in the shower. The bed was comfortable and had a good sleep. Didn’t use the balcony but it was a nice touch.

John

Canada

We liked the bar and restaurant. The service was great and the ambiance was very cosy and romantic. The hotel always smelled clean.

Maria

Canada

The hotel is very nice. The room is big and comfortable with a little balcony. I loved the hotel dog Barkley so sweet and affectionate. Cathrina the receptionist was so friendly and accommodating.

Johanne

Canada

Bed was comfortable but found the pillows not so comforable

Richard

Canada

Great staff, ultra comfortable bed, and super clean room in North Nanaimo. I would definitely stay here again.

Paul

Canada

Great Breakfast !!! Have to have Dinner there the next time !!!

Richard

United States of America

Friendly Staff. Clean place. And the room was spacious.

Dallas

Canada

Quiet, the manager is cute ;) (its a dog) and it’s got a unique look.

Tasia

Canada

This hotel was a very pleasant surprise, you walk into a beautifully decorated lobby, the decor is amazing. The staff are dressed as professionals and greet you with a smile.

Dianne

Canada

Very comfortable hotel. We especially liked Barclay, the duty manager.

Bill

Canada

8.5

Free WiFi

What guests loved the most:
“We liked the washroom with a bar in the shower. The bed was comfortable and had a good sleep. Didn’t use the balcony but it was a nice touch.”

John Canada
“We liked the bar and restaurant. The service was great and the ambiance was very cosy and romantic. The hotel always smelled clean.”

Maria Canada
“The hotel is very nice. The room is big and comfortable with a little balcony. I loved the hotel dog Barkley so sweet and affectionate. Cathrina the receptionist was so friendly and accommodating.”

Johanne Canada
“Bed was comfortable but found the pillows not so comforable”

Richard Canada
“Great staff, ultra comfortable bed, and super clean room in North Nanaimo. I would definitely stay here again.”

Paul Canada
“Great Breakfast !!! Have to have Dinner there the next time !!!”

Richard United States of America
“Friendly Staff. Clean place. And the room was spacious.”

Dallas Canada
“Quiet, the manager is cute ;) (its a dog) and it’s got a unique look.”

Tasia Canada
“This hotel was a very pleasant surprise, you walk into a beautifully decorated lobby, the decor is amazing. The staff are dressed as professionals and greet you with a smile.”

Dianne Canada
“Very comfortable hotel. We especially liked Barclay, the duty manager.”

Bill Canada

Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use.

A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony.

West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience.

Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

We speak your language!

The Grand Hotel Nanaimo has been welcoming Booking.com guests since May 15, 2014

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Most Popular Facilities

Free parking

Pet friendly

Free WiFi

Fitness center

Family rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“friendly staff”
6 related reviews

“comfortable bed”
4 related reviews

“great breakfast”
3 related reviews

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

American

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

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When would you like to stay at The Grand Hotel Nanaimo?

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 4 Max children: 2 (up to years of age)	Queen Room with Two Queen Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Free WiFi, a cable TV and a seating area are offered in this room. A refrigerator and a coffee machine are included. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Microwave • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Soundproof • View • Wake-up service • Alarm clock • Wardrobe or closet • Garden view • Coffee machine • City view • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 4 Max children: 2 (up to years of age)	Deluxe Queen Room with Two Queen Beds 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Free parking A microwave, refrigerator and a coffee machine are featured in this spacious room. The living area includes cable TV and a fireplace. Free WiFi is provided. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Microwave • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Fireplace • Guest bathroom • Flat-screen TV • Soundproof • View • Wake-up service • Alarm clock • Wardrobe or closet • Mountain view • Coffee machine • City view • Towels • Linens • Outdoor furniture • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking A microwave, refrigerator and a coffee machine are featured in this spacious room. The living area includes cable TV and a fireplace. Free WiFi is provided. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Microwave • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Fireplace • Guest bathroom • Flat-screen TV • Sofa • Soundproof • View • Wake-up service • Alarm clock • Wardrobe or closet • Garden view • Mountain view • Coffee machine • City view • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Microwave • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Soundproof • View • Wake-up service • Alarm clock • Wardrobe or closet • Garden view • Mountain view • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

5 properties in Nanaimo like The Grand Hotel Nanaimo were booked in the last 12 hours

An Inside Look at The Grand Hotel Nanaimo

Nestled in the heart of Nanaimo’s prestigious north end, The Grand Hotel offers discerning guests premier accommodation and amenities in a location like no other whether you’re travelling for business or leisure. With our excellent guest services, we make sure you experience the best that Vancouver Island has to offer. When you stay at The Grand… you’re at the centre of it all.

Hotel surroundings

–

Closest Landmarks *

Nanaimo Bastion
4.4 miles
Newcastle Island Marine Park
4.5 miles
Nanaimo Museum
5.3 miles
Petroglyph Park
6.1 miles
Wildplay Element Park
10.9 miles

Restaurants & Markets *

Subway Cafe/Bar
0.4 miles

Closest Airports *

Nanaimo Airport
13.2 miles
Vancouver Airport
38.1 miles
Victoria Airport
47.7 miles

All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Older place but well taken care of and some nice touches that made it a different experience from most other hotels in the area in the same price range.”

Edward

Canada

8.3

“Quietness, location, quality of room and fittings”

Robert

Australia

9.5

“Quiet location with a restaurant and lounge. The entrance of the hotel was very inviting...”

Ingrid

Canada

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1 Restaurant On Site

Grand Cru

Food: American

Menu: À la carte

4 reasons to choose The Grand Hotel Nanaimo

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules The Grand Hotel Nanaimo takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A CAD200 damage deposit is required on arrival (around USD150.56). This deposit will be fully refunded 7 days after check-out, as long as there isn't any damage to the property.

Children & Beds

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

The Grand Hotel Nanaimo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note, guests must have their own valid credit card to make and guarantee a room reservation. At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes, incidentals and security deposit.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 200 is required on arrival. That's about 150.56USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Staff8.4
Facilities7.5
Cleanliness7.9
Comfort7.7

Value for money 7.2
Location8.1
Free WiFi8.5

Low score for Nanaimo

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“The hotel is very nice. The room is big and comfortable with a little balcony. I loved the hotel dog Barkley so sweet and affectionate. Cathrina the receptionist was so friendly and accommodating.”

See all guest reviews for The Grand Hotel Nanaimo

Newest Reviews for The Grand Hotel Nanaimo

Reviewed: August 21, 2019

Mary
Canada
9.6

“Enjoyable would stay again”
- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Deck chairs needed cleaning. Couldn’t sit out on deck.
The staff and amenities

Stayed in August 2019
Reviewed: August 18, 2019

Roger
Canada
5.4

Fair
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Carpets worn and dirty. I emailed the hotel to say we were traveling with a boat; they never said there was no onsite parking available for our truck and boat on a trailer. Had to park on the street. We would have chosen elsewhere if I had known.

Stayed in August 2019
Reviewed: August 14, 2019

Ferris
Canada
9.2

Awesome
- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room was good.. bath tub was small

Stayed in August 2019
Reviewed: August 12, 2019

John
Canada
9.6

“Comfortable and close to family.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
When we got off the elevator the carpet was dirty. Surprised there was no continental breakfast.
We liked the washroom with a bar in the shower. The bed was comfortable and had a good sleep. Didn’t use the balcony but it was a nice touch.

Stayed in August 2019
Reviewed: August 9, 2019

Elycia
Canada
4.2

“I will never stay at this hotel again. Awful experience. Way overpriced”
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The night staff was horrible. He watched me stuck in the doorway while the automatic door kept closing on my stuff and knocking it off my cart for ten solid minutes. Didn’t offer to help once. He was very rude also and had no idea what he was doing. Charged me for only one night the first time. And had to ring everything through all over again for the second night. All while I was trying to get my overtired crying baby up to bed. He was also extremely slow. The hotel was way over priced. The room was dirty, very hot and smelled like nail polish remover. I will never stay here again
I liked the location.

Stayed in August 2019
Reviewed: August 8, 2019

Maria
Canada
8.8

“very enjoyable”
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Can't think of anything.
We liked the bar and restaurant. The service was great and the ambiance was very cosy and romantic. The hotel always smelled clean.

Stayed in August 2019
Reviewed: August 6, 2019

Sheila
Canada
9.6

“We loved our stay. The hotel was beautiful including the gardens. The harbours were close by car.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Loved it all. No complaints.
The ambiance of the lobby was lovely and the staff where very friendly, professional and accommodating. Would definitely return if I am ever back in the area and would definitely suggest to friends. We feel lucky that we found it on the internet too book it. The rooms had everything we needed and the view of the gardens from the balcony was a bonus.

Stayed in August 2019
Reviewed: August 5, 2019

Johanne
Canada

3 helpful votes
10

“Highly recommended”
- • Leisure trip
- • Group of friends
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is very nice. The room is big and comfortable with a little balcony. I loved the hotel dog Barkley so sweet and affectionate. Cathrina the receptionist was so friendly and accommodating.

Stayed in August 2019
Reviewed: August 4, 2019

Guy
Canada

2 helpful votes
5.0

Fair
- • Business trip
- • Solo traveler
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom had not been cleaned (hair on the floor and bathtub). Idem for room’s floor.
Staff was nice and welcoming.

Stayed in July 2019
Reviewed: July 29, 2019

Cloverbee
Canada
3.3

“Dirty, bad value, never again.”
- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
The room was dated, dirty and smelled bad - like dirty feet. The entire floor smelled bad. Uncleaned upholstery and carpets. The bathroom clearly was not cleaned. There was a blood stain on the shower curtain, dirt and hair on the shower tiles. The bed was old and uncomfortable, 2 foam chip pillows on each queen bed, old pilled scratchy sheets. The air conditioning blew up into the unweighted curtains so not cooling the room. No robe, no blowdryer. The second room we rented for a family member was in a similar state. We didn't bother complaining because the front desk staff already looked like he was expecting a complaint.
I liked that I was able to get two rooms at short notice.

Stayed in July 2019
Reviewed: July 29, 2019

Sheila
Canada
10

Exceptional
- • Leisure trip
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Fabulous place and a delicious breakfast with wonderful service💕

Stayed in July 2019
Reviewed: July 29, 2019

Richard
Canada
7.1

Good
- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows
Bed was comfortable but found the pillows not so comforable

Stayed in July 2019
Reviewed: July 24, 2019

Jarret
Canada
7.9

Good
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The Jacuzzi tub did not work in our room. It felt a bit expensive for what we got. It would have been nice to have breakfast included for the price we paid.
The bed was nice and comfortable. The room was very clean and comfortable to stay in.

Stayed in July 2019
Reviewed: July 23, 2019

Denise
Canada
8.3

Very Good
- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Great staff, quirky character with a friendly "hotel dog", small enough to be personal with a lovely, old fashioned continental European style of mini-gradeur. My favourite hotel in Nanaimo.

Stayed in June 2019
Reviewed: July 17, 2019

Connie
Canada
7.9

“Your hotel is a nice place to stay and I would certainly consider staying there again.”
- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
There was a bit of a musty or somehow unpleasant smell on the floor where the room was located as well as in the room. I wonder if it is the cleaning stuff you use. I would have liked to open a window to let fresh air in, but the windows had no screens so flies and mosquitoes could get in, Also the staff member at reception who checked me in came across as somewhat brusque and officious.
I liked the novel decor of the reception and the restaurant and bar were beautiful. Also, the room was wonderfully large and comfortable and the bathroom was lovely.

Stayed in July 2019

Hotel The Grand Hotel Nanaimo

The Grand Hotel Nanaimo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

What Travelers Love About This Location

Grand Cru

4 reasons to choose The Grand Hotel Nanaimo

Why book with us?

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