Name: Universal Inn and Suites
Address: 6000 Stanley Avenue, L2G 3Y1 Niagara Falls, Canada, 6000 Stanley Avenue, Ontario, L2G 3Y1, Canada
Price range: Prices for upcoming dates start at $67 per night (We Price Match)
Rating: 6.1

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (114)

Universal Inn and Suites

6000 Stanley Avenue, L2G 3Y1 Niagara Falls, Canada – Show map

눱

Review Score

Based on 114 reviews

6.1

Wonderful: 9+

10
Good: 7 – 9

37
Okay: 5 – 7

36
Poor: 3 – 5

22
Very Poor: 1 – 3

9

Cleanliness

5.6
Comfort

6
Location

7.3
Facilities

5.4
Staff

6.6
Value for money

5.9
Free WiFi

5.3

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58 reviews

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See all guest reviews for Universal Inn and Suites

Newest Reviews for Universal Inn and Suites

June 5, 2017

Kristina
United States of America
5.4

“Good choice if you'll only be in the room a few hours”
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Outdated room, carpet was dirty/had spots, pillow was super flat
눇Bed was super comfortable and the sheets were clean. Hotel is a short wall to the Falls.
June 5, 2017

Christina
Canada
9.2

“Great room for the price and in good location if not looking for a view of the Falls directly”
- • Leisure trip
- • Couple
- • King Room with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
눉The wifi did not work well and the air in the room was stale
눇The size of the room and it was clean
May 29, 2017

Anonymous
Canada
6.3

Pleasant
- • Leisure trip
- • Couple
- • King Room with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
눉Shower and microwave in room didn't work.
눇Beautiful hot tub in the room.
April 17, 2017

Nisrine
Canada
4.6

Disappointing
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉smelly room , noisy ,
눇location
October 10, 2016

Anonymous
United States of America
5.4

“It did the job. The price went up drastically from 1 day to the next.”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉It was dated and no fitted sheet on bed.
눇It had a fridge
September 22, 2016

Linda
Canada
3.8

“Avoid this hotel”
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Staff were rude and not at all helpful. Could have cared less that we were there. Did not feel welcome or valued as guests.
September 20, 2016

Tina
United States of America
5

“You get what you pay for. If you are going to stay here, bring raid and mouse traps, not computers”
- • Leisure trip
- • Group of friends
- • Family Room with Bath
- • Stayed 3 nights
눉The room appeared to be very clean however the carpet was filthy, you don't want to walk around barefoot or in socks. The beds while large we very uncomfortable. The hotel promised one parking space and there were none. We were locked out of our room with one night left of our stay. The hotel is supposed to be smoke free however, we had to buy lysol because the smell of smoke was so bad. The fridge was broken and the curtain rod broke and fell while we were there. The morning we checked out there appeared to bed mouse droppings in the room. The wifi was terrible.
눇The room had 3 queen beds and was very good size. Had multiple channels on the tv.
September 20, 2016

Jacqueline
Canada
5.8

“Just like any no tell motel but $$”
- • Leisure trip
- • Couple
- • King Room with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
눉The jacuzzi tub had not been cleaned after the previous guests and was full of hair. They didn't leave us extra towels considering it was a jacuzzi room they should expect us to want more than 2. Room included a coffee maker but we had to ask for the coffee as it was not provided in the room when we arrived.
눇Check in was reasonably easy, staff was a little disorganized and seemed flustered. Tried to serve three guests all at once instead of finishing one thing at a time.
September 7, 2016

Mohammed
Canada
7.1

“Fair”
- • Leisure trip
- • Family with young children
- • Family Room with Bath
- • Stayed 1 night
- • Submitted from a mobile device
눉Cigarette butts everywhere outside
눇Location
September 7, 2016

Carlos
United States of America
5

“Not pleasant, I'm glad that we stayed for one night.”
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Bathroom light dim, TV too small,the microwave was bigger than the television, no coffee by the maker had to ask for it at the front desk. Finally terrible customer service.
눇Location
September 6, 2016

Patricia
United States of America
3.3

Poor
- • Leisure trip
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉very outdated and rude staff
September 6, 2016

Si-an
United States of America
2.5

“Dirty”
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉The room was dirty (carpet was sticky, there were a dead fly in the window...) and not maintained at all (we could see the old carpet below the current one). I wanted to cancel second night but it was not possible. Our neighbor got bitten by many spiders
눇Nothing. It is not worth and should be close
September 6, 2016

Charlotte
United States of America
2.5

“DONT STAY HERE, NOT ACCEPTABLE, NOT AS SEEN IN WEB SITE!!!! HORRIBLE PROPERTY AND STAFF”
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉1st night noise from next door kept us up til 2am, i called office from 10pm to 1am with NO RESPONCE!!! Next morning i had hundreds of spider bites on both my ankles, took shower and found THOUSANDS of tiny spiders, i advised office, they didnt seem to care. This hotel and STAFF was DEPLORABLE! !! NO ACCEPTABLE!!! 2 nights cost over $400, but yet BOTH our neighbors paid $120/night!! NOT ACCEPTABLE! ! Horrible memory of Canadian trip!!
눇Close to/walking distance to falls
September 6, 2016

Michele
United States of America

1 helpful vote
3.3

Poor
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
눉room cleanliness, tv remote not working, bath tub and shower dirty, bugs in the room
September 1, 2016

Patrick
United States of America
2.9

“Please read before booking a room at this disgusting place”
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉The facilities were outdated and appalling when we showed up. There was pubic hair in our sheets and pillows. When asked to put clean sheets on the bed the management was absolutely no help such that, the lady at the front desk made me find the cleaning lady and ask her to clean the sheets. Overall, the best description I can give this establishment is a glorified crack house with rooms for rent. In addition, I would recommend sleeping in a box on the street over this horrendous place... Worst experience of my life.
눇Honestly, the only enjoyable aspect of my stay was the checkout because I knew that I wouldn't have to endure one more minute in this awful place.

Fits	Room Type
+ Max adults: 2 Max children: 2 (up to 12 years of age)	Queen Room with Two Queen Beds 2 queen beds	Show prices
댴 Private bathroom Featuring free Wi-Fi and cable TV, this room comes with tea and coffee-making facilities, a fridge and microwave. Room Facilities: Shower, Telephone, Air conditioning, Hairdryer, Refrigerator, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable channels, Towels, Linens Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	King Room with Spa Bath 1 king bed	Show prices
댴 Private bathroom Featuring a spa bathtub, this room includes free Wi-Fi and cable TV. Tea and coffee-making facilities, a fridge and microwave are included. Room Facilities: Shower, Telephone, Air conditioning, Hairdryer, Spa tub, Refrigerator, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable channels, Towels, Linens Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 6	Family Room with Bath 3 queen beds	Show prices
댴 Private bathroom This family room features a cable TV, air conditioning and microwave. Room Facilities: Shower, Bathtub, Telephone, Air conditioning, Hairdryer, Refrigerator, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable channels, Guest bathroom, Wake-up service, Alarm clock, Towels, Linens, Toilet paper Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Room Selected at Check-In 1 king bed	Show prices
댴 Private bathroom Please note that the room type and bed type will be allocated upon check-in. It may be a higher room category, but is subject to availability upon arrival. Room Facilities: Shower, Telephone, Air conditioning, Hairdryer, Refrigerator, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable channels, Towels, Linens Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 12 years of age)	Double Room with Two Double Beds 2 full beds	Show prices
댴 Private bathroom Featuring free Wi-Fi and cable TV, this room comes with tea and coffee-making facilities, a fridge and microwave. Room Facilities: Shower, Telephone, Air conditioning, Hairdryer, Refrigerator, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable channels, Towels, Linens Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Newest Reviews for Universal Inn and Suites

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Christina

Anonymous

Nisrine

Anonymous

Linda

Tina

Jacqueline

Mohammed

Carlos

Patricia

Si-an

Charlotte

Michele

Patrick

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