In a quiet side street, 150 feet from the Gornergratbahn Train Station, the Zermatt Train Station and the Bahnhofstrasse Main Street, the 4-star SchlossHotel Zermatt Active & CBD Spa Hotel offers an elegant Alpine ambiance with classic wooden furniture. Free WiFi and a spa area with an indoor pool are available.

The SchlossHotel Zermatt Active & CBD Spa Hotel's individually furnished rooms are nonsmoking and feature cable TV. Each unit contains a bathroom provided with a hairdryer.

Spa facilities include a sauna, a steam bath, a swimming pool and a modern fitness room. Massages and beauty treatments are available on request.

The trendy lounge bar features a reading corner and an open fireplace. Breakfast is served in the chalet-style breakfast room.

The ski bus to the Klein Matterhorn Ski Area stops right outside. The Sunnegga Cable Car can be reached in a short walk. Zermatt’s numerous shops and restaurants are just a few steps from the SchlossHotel Zermatt Active & CBD Spa Hotel.

The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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SchlossHotel Zermatt Active & CBD Spa Hotel has been welcoming Booking.com guests since Sept 23, 2009

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Nearby Ski Lifts:

  • Zermatt-Sunnegga - 900 feet
  • Matterhorn Express Gondola - 3,750 feet
  • Zermatt - Furi Ski Lift - 3,750 feet
  • Matterhorn Express 1 - 3,900 feet
  • Eisfluh - 4,400 feet
  • Patrullarve - 4,800 feet

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Currency Exchange: Need local currency? This property has currency exchange on site.

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Availability

When would you like to stay at SchlossHotel Zermatt Active & CBD Spa Hotel?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Style Double Room
  • 1 queen bed
or
  • 2 twin beds
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Max adults: 1
Style Single Room
  • 1 full bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 2
Boutique Triple Room
  • 2 twin beds and
  • 1 futon bed
or
  • 1 queen bed and
  • 1 futon bed
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Max adults: 4
Deluxe Apartment (4 Adults)
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 queen bed
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Max adults: 6
Penthouse Apartment (6 Adults)
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 queen bed
  • Bedroom 3: 1 queen bed
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Max adults: 2. Max children: 1
Luxury Suite
  • 1 queen bed
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Max adults: 2. Max children: 1
Deluxe Double Room
  • 2 twin beds
or
  • 1 queen bed
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Max adults: 4. Max children: 2
Family Room
  • 2 queen beds
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Max adults: 4. Max children: 2
Family Suite
  • 2 twin beds and
  • 1 queen bed
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Just booked in Zermatt 3 properties like SchlossHotel Zermatt Active & CBD Spa Hotel were just booked in the last 15 minutes on our site

4 reasons to choose SchlossHotel Zermatt Active & CBD Spa Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About SchlossHotel Zermatt Active & CBD Spa Hotel

Welcoming Booking.com guests since Sept 23, 2009

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  • Is the room comes with a mountain view of Matterhorn?

    Dear Sirs Thank you very much for your message. Only our Penthouse, Deluxe Apartment and Luxury Suites have guaranteed Matterhorn view. All the other rooms are on request and subject to availability on your arrival day. Kind regards Rosa Fanelli


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    Asked about: Boutique Triple Room • Answered on January 18, 2020
  • Hi, we have reserved the hotel and would be coming by car. Where would we be able to park the car? Would we have to reserve in advance ?

    Dear guest Zermatt is a car free village. Please park your car in Täsch and take a train or taxi to Zermatt. Kind regards Rosa Fanelli


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    Answered on October 11, 2020
  • How far is the hotel from the cable car. Thankyou

    The SchlossHotel is located 2 minutes from the Gornergrat station, 7-8 minutes from the Sunnegga station and if you wish to go to the Matterhorn Glacier Paradise you can take the ski bus which stops right in front of the Gornergrat station.


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    Answered on November 23, 2020
  • Hello is the boutique room with the view of the Matterhorn? And the pool is open ? Thanks chang

    Dear sir or madame. We have Junior Suites with and without Matterhornview, when you make the booking, leave a comment and we do our best. The pool ist open from 6am-22pm.


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    Asked about: Boutique Junior Suite with Mountain View • Answered on March 28, 2021
  • Hi I want to see if your hotel and the ski area will be open for 25/3 to 30/3

    Dear sir or madam, The ski area and our hotel is open in this periode. Kind regards


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    Answered on February 20, 2021
  • Is the gym still open for hotel guests?

    The gym is open for guest. Kind regards


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    Answered on January 6, 2021
  • Hi, when will you start making reservations for July 2022? Thank you.

    At the moment you can book till June 2022. In the next weeks you can book aslo for July 2022.


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    Answered on August 2, 2021
  • Hello, I would like to know if given recent pandemic situation, the SPA is still open or not? Thanks a lot, Veronica

    Dear Veronica The Spa is open taking into account the protection concept. Best regards


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    Answered on August 3, 2021
  • does the junior suite with matterhorn view have a Nespresso machine?

    Dear sir or madame. Yes our Juniorsuites have a Nespresso machine. If you wish a Matterhorn view, please write it in the notes


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    Answered on January 16, 2021
  • Can I book a twin room for two people from 29/12/20 to 2/1/21 please?

    Dear sir or madam Over New Year we have a minimum lenght of stay for 7 nights from the 26th of December. We would be pleased to welcome you. Kind regards Your SchlossHotel Team


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    Answered on December 12, 2020
  • Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards Inez

    Dear Inez Our Spa and Gym is onyl open for intern hotel guests. Kind regards


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    Answered on January 20, 2021
  • Hello! We are family of 2 adults and 1 boy of 7 y.o. Can you arrange place to sleep for our child in the room (sofa or additional small bed)?

    Hello in the Junior suite we can put an extra bed.


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    Answered on November 24, 2021
  • Hi! We are planning to drive to your hotel, is there safe parking available ? If not in your hotel nearby? Regards Musa

    Dear Musa We woule like to inform you, that Zematt is care free you can just drive till Täsch. https://www.zermatt.ch/en/arrival


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    Answered on August 3, 2021
  • Do you have late check-in?

    The check in time is between 15:00 and 23:00. If you arrive after 23:00 the night manager will make the check-in.


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    Answered on October 12, 2020
  • Do you have a quiet period where you close down your hotel.Thankyou

    The hotel ist closed from till the 10th of june and from the 24th of october till the 26th of November 2021


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    Answered on May 14, 2021
  • Which of the facilities are open at the moment?

    All the hotel facilities are open. The restaurants are closed at the moment in Zermatt.


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    Answered on March 27, 2021
  • Hi, may I know if your hotel has a self-service laundry machine which hotel guests could use at a fee? Thanks.

    we do not have a self-service laundry


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    Answered on October 7, 2021
  • In the Luxury suite , can it fit additional adults or only 2, the Sofa can be a sofa bed?

    Dear Sirs The Luxury Suite is for 2 persons and on request we can put an extra bed for a 3rd adult. Best regards


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    Answered on October 26, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Zermatt-Sunnegga
    0.2 miles
  • Mountaineers' cemetery
    0.3 miles
  • Matterhorn Museum
    0.4 miles
  • Matterhorn Express Gondola
    0.7 miles
  • Zermatt - Matterhorn
    0.7 miles
  • Matterhorn Express 1
    0.7 miles
  • Eisfluh
    0.8 miles
  • Patrullarve
    0.9 miles
Restaurants & cafes
  • Restaurant Casa Mia
    0 miles
  • Restaurant Ross - Stall
    0 miles
  • Cafe/Bar
    0 miles
Top attractions
  • Matterhorn
    5.5 miles
  • Klein Matterhorn
    6 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.7 miles
Natural Beauty
  • Mountain Gornergrat station
    0 miles
  • River Vispa
    0.2 miles
Ski lifts
  • Gornergrat station
    0 miles
  • Sunnegga station
    0.2 miles
Public transit
  • Train Zermatt Train Station
    0.1 miles
Closest Airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.5 miles
  • Turin Airport
    57.8 miles
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Amenities of SchlossHotel Zermatt Active & CBD Spa Hotel
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling Off-site
  • Hiking Off-site
  • Pool table
  • Game room
  • Skiing
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Shuttle service (free)
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
  • Open all year
  • Pool/Beach towels
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules SchlossHotel Zermatt Active & CBD Spa Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

6:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa American Express SchlossHotel Zermatt Active & CBD Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform the property in advance about the total number of guests (adults/children) and the ages of the children.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

Schlosshotel reserves the right to temporarily hold an amount on the credit card provided for the reservation prior to arrival.

FAQs about SchlossHotel Zermatt Active & CBD Spa Hotel

  • The prices at SchlossHotel Zermatt Active & CBD Spa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • SchlossHotel Zermatt Active & CBD Spa Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Game room
    • Spa facilities
    • Beauty services
    • Body treatments
    • Locker rooms
    • Indoor pool (year-round)
    • Facial treatments
    • Manicure
    • Spa lounge/Relaxation area
    • Body scrub
    • Fitness
    • Waxing services
    • Pedicure

  • SchlossHotel Zermatt Active & CBD Spa Hotel is 500 feet from the center of Zermatt.

  • Guests staying at SchlossHotel Zermatt Active & CBD Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at SchlossHotel Zermatt Active & CBD Spa Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at SchlossHotel Zermatt Active & CBD Spa Hotel include:

    • Double
    • unknown
    • Suite
    • Triple
    • Family