Stay in the heart of Zermatt Excellent location - show map

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialities in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favourite part of Zermatt, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

We speak your language!

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since 3 Jun 2009.

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Nearby ski lifts:

  • Zermatt-Sunnegga - 450 yards
  • Matterhorn Express Gondola - 1,100 yards
  • Zermatt - Furi Ski Lift - 1,150 yards
  • Matterhorn Express 1 - 1,150 yards
  • Eisfluh - 1,600 yards

Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Breakfast info

American, Buffet

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

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Availability

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Sleeps Room type Price
Max adults: 1
Single Room
  • 1 single bed
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Max adults: 2
Standard Double Room
  • 1 large double bed
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Max adults: 2
Superior Double Room
  • 1 large double bed
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Max adults: 2. Max children: 2
Luxury Suite
  • 2 single beds and
  • 1 large double bed
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Max adults: 2. Max children: 1
Classic Junior Suite
  • 1 sofa bed and 1 large double bed
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27 properties in Zermatt like Resort Hotel Alex Zermatt were booked in the last 12 hours on our site
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Resort Hotel Alex Zermatt

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Resort Hotel Alex Zermatt

Welcoming Booking.com guests since 3 Jun 2009

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards Inez

    Dear guest, Our guests are allowed to use the fitness, the tennis, the squash, the saunas (only 4 people in one sauna per once), the pool and jacuzzi. Best, Christina Perren


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    Answered on 20 January 2021
  • what is the altitude of your hotel?

    Dear guest, The altitude of the hotel and of Zermatt is 1622 meters over sea. Best, Christina Perren


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    Answered on 3 July 2021
  • Just a few questions about getting there and do we have to take a gondola etc and prices etc. Also we are mainly looking for a pool. Is it open?

    Dear guest, Our guests can use the tennis, squash, fitness, pool, jacuzzi and the various saunas. In each sauna only 4 people can enter at once. Zermatt has no car, so if you arrive by car you have to leave the car in Täsch, village before Zermatt


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    Answered on 1 February 2021
  • Does any other room,besides the luxury suite, have a balcony ?

    Dear guest, Most of the rooms have balcony. When you make a reservation, please mention that you wish to have a balcony. Wintry Zermatt regards Christina Perren


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    Answered on 27 January 2021
  • Could you accommodate a wedding for 100 guest. February 20,2021?

    Good afternoon Thank you for your request. Unfortunately, we can't accomodate a wedding of 100 guests on 20 February 2021. It's our peak season and most of the reservations are for 7 nights. Do you probably have another date? If you please let us know. Greetings. Sonja Biner


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    Answered on 22 January 2020
  • Is there air conditioning?

    now, we do not need air condition, we have a very good alp air Greetings from Zermatt, Astrid Kunz, front desk


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    Asked about: Standard Double Room • Answered on 29 November 2019
  • do you do half board eg dinner included?

    yes, there is rate with half board included - however you have to book the half board best regards René Hürlimann Director


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    Answered on 17 November 2020
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Mountaineers' cemetery
    0.3 miles
  • Matterhorn Museum
    0.3 miles
  • Matterhorn Express Gondola
    0.6 miles
  • Zermatt - Matterhorn
    0.7 miles
  • Matterhorn Express 1
    0.7 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1 miles
Top attractions
  • Matterhorn
    5.4 miles
  • Klein Matterhorn
    5.9 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.7 miles
Natural beauty
  • Mountain Matterhorn
    0.3 miles
Ski lifts
  • Gornergrad Bahn
    0.1 miles
Public transport
  • Train Zermatt Railway Station
    0.1 miles
Closest airports
  • Milan Malpensa Airport
    53.8 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.7 miles
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1 restaurant on site

    Alex Grill

    Cuisine: International

Facilities of Resort Hotel Alex Zermatt
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Activities
  • Bike tours Additional charge
  • Badminton equipment
  • Tennis equipment
  • Squash
  • Cycling
  • Hiking
  • Library
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 3 km) Additional charge
  • Tennis court
Food & Drink
  • Chocolate or cookies Additional charge
  • Fruits Additional charge
  • Bottle of water Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the hotel rooms and charges are applicable.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Seasonal
  • Opening times
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Solarium Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Italian
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House rules Resort Hotel Alex Zermatt takes special requests - add in the next step!

Check-in

15:00 - 23:00

Check-out

06:30 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 17 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 9 years
Extra bed upon request
Free
10 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 135 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for cots at this property.

The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB American Express Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about Resort Hotel Alex Zermatt

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.

  • The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Resort Hotel Alex Zermatt has 1 restaurant:

    • Alex Grill

  • Resort Hotel Alex Zermatt offers the following activities / services (charges may apply):

    • Indoor pool
    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Library
    • Table tennis
    • Tennis court
    • Fishing
    • Squash
    • Golf course (within 3 km)
    • Solarium
    • Spa facilities
    • Personal trainer
    • Manicure
    • Fitness/spa locker rooms
    • Massage chair
    • Bike tours
    • Tennis equipment
    • Spa/wellness packages
    • Body scrub
    • Fitness classes
    • Beauty Services
    • Spa lounge/relaxation area
    • Pedicure
    • Fitness
    • Waxing services
    • Indoor pool (seasonal)
    • Body wrap
    • Steam room
    • Badminton equipment
    • Foot bath
    • Facial treatments

  • Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • American
    • Buffet

  • Room options at Resort Hotel Alex Zermatt include:

    • Single
    • Double
    • Suite

  • Resort Hotel Alex Zermatt is 100 yards from the centre of Zermatt.

  • Check-in at Resort Hotel Alex Zermatt is from 15:00, and check-out is until 11:00.