Resort Hotel Alex Zermatt
Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.5/10! (score from 329 reviews)
Real guests • Real stays • Real opinions
very friendly reception staff and just 2 minutes walk to train station
TaiwanThis is arguably the most stylish, Lynchian hotel I’ve ever stayed in. Atmospheric, super-cool, dreamy, and very well-appointed and comfortable. The staff was also incredibly friendly and accommodating. And it was set off the main drag and very quiet. The best hotel in Zermatt. I can’t wait to return.
United States of AmericaLocation was great!! And staffs are very kind. Very nice architecture.
United States of AmericaQuirky original and owner run. Excellent staff. The restaurant was superb
South AfricaFriendly and very helpful staff made my stay very much enjoyable.
SwitzerlandThe Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂
Switzerlandexcellent service, gorgeous rooms and amenities, excellent onsite restaurant, perfect location
United States of Americavery short overnight stay staff were really helpful
United KingdomProximity to everything ..the pool was amazing..the decor was something that i have never seen before..beautiful.
South AfricaGood breakfast. Can see the Matthorn from the balcony and a perfect view of the town.
Netherlands
- What guests loved the most:
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Ming
Taiwan
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Matthew
United States of America
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Mari
United States of America
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Richard
South Africa
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Markus
Switzerland
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Naveen
Switzerland
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United States of America
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Nigel
United Kingdom
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Samantha
South Africa
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Yining
Netherlands
Categories:
Stay in the heart of Zermatt
The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.
Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.
Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.
The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.
Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
- Zermatt-Sunnegga - 1,350 feet
- Matterhorn Express Gondola - 3,350 feet
- Zermatt - Furi Ski Lift - 3,400 feet
- Matterhorn Express 1 - 3,500 feet
- Eisfluh - 4,850 feet
See what guests loved the most:
Ming
Taiwan“very friendly reception staff and just 2 minutes walk to train station”- Matthew
United States of America“This is arguably the most stylish, Lynchian hotel I’ve ever stayed in. Atmospheric, super-cool, dreamy, and very well-appointed and comfortable. The staff was also incredibly friendly and accommodating. And it was set off the main drag and very...” - MariUnited States of America“Location was great!! And staffs are very kind. Very nice architecture.”
- RRichard
South Africa“Quirky original and owner run. Excellent staff. The restaurant was superb” - Markus
Switzerland“Friendly and very helpful staff made my stay very much enjoyable.” 
NaveenSwitzerland“The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely...”- AAnonymousUnited States of America“excellent service, gorgeous rooms and amenities, excellent onsite restaurant, perfect location”
Nigel
United Kingdom“very short overnight stay staff were really helpful”
SamanthaSouth Africa“Proximity to everything ..the pool was amazing..the decor was something that i have never seen before..beautiful.”- Yining
Netherlands“Good breakfast. Can see the Matthorn from the balcony and a perfect view of the town.”
- do you do half board eg dinner included?yes, there is rate with half board included - however you have to book the half board best regards René Hürlimann DirectorAnswered on 17 November 2020
- Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards InezDear guest, Our guests are allowed to use the fitness, the tennis, the squash, the saunas (only 4 people in one sauna per once), the pool and jacuzzi..Answered on 20 January 2021
- Just a few questions about getting there and do we have to take a gondola etc and prices etc. Also we are mainly looking for a pool. Is it open?Dear guest, Our guests can use the tennis, squash, fitness, pool, jacuzzi and the various saunas. In each sauna only 4 people can enter at once. Zer..Answered on 1 February 2021
- Do you provide hair dryers in the roomsDear guest, Each room does have a hair dryer in the bath room. See you soon and kind regards, Christina PerrenAnswered on 6 May 2022
- what is the altitude of your hotel?Dear guest, The altitude of the hotel and of Zermatt is 1622 meters over sea. Best, Christina PerrenAnswered on 3 July 2021
- Still looking?
Alex Grill
Food: International
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Linens
- Wardrobe or closet
- Mountain view
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Ski pass vendor
- Ski schoolAdditional charge
- Ski storage
- Bike toursAdditional charge
- Badminton equipment
- Tennis equipment
- Racquetball
- Cycling
- Hiking
- Ping-pong
- Pool table
- Playground
- Game room
- SkiingOff-site
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
- Tennis court
- Desk
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key access
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Smoke-free property
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
- Opening times
- Seasonal
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- SolariumAdditional charge
- Fitness center
- Sauna
- German
- English
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Alex Grill: Closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Bar is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Sauna is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Fitness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Spa/wellness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Hot tub/jacuzzi is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021
Swimming pool #1: Closed from Tue, Oct 12, 2021 until Mon, Oct 25, 2021
Swimming pool #1: Closed from Sun, Oct 09, 2022 until Fri, Nov 25, 2022
FAQs about Resort Hotel Alex Zermatt
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Yes, there's a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.
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Resort Hotel Alex Zermatt has 1 restaurant:
- Alex Grill
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Room options at Resort Hotel Alex Zermatt include:
- Single
- Double
- Suite
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Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- American
- Buffet
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Playground
- Pool table
- Skiing
- Game room
- Ping-pong
- Tennis court
- Fishing
- Racquetball
- Golf course (within 2 miles)
- Solarium
- Tennis equipment
- Personal trainer
- Badminton equipment
- Locker rooms
- Beauty services
- Bike tours
- Facial treatments
- Swimming pool
- Waxing services
- Manicure
- Pedicure
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Fitness classes
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Resort Hotel Alex Zermatt is 650 feet from the center of Zermatt.
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The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Resort Hotel Alex Zermatt is from 3:00 PM, and check-out is until 11:00 AM.
