Name: Resort Hotel Alex Zermatt
Address: Bodmenstrasse 12, 3920 Zermatt, Switzerland, Bodmenstrasse 12, Canton of Valais, 3920, Switzerland
Price range: Prices for upcoming dates start at $156 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (135)

Hotel Resort Hotel Alex Zermatt

Bodmenstrasse 12, 3920 Zermatt, Switzerland –

Zermatt Train Station: only 2 minutes away! (450 feet by foot)

Lock in a great price for Resort Hotel Alex Zermatt – rated 8.9 by recent guests!

to get started.

very helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!

Mohsen, United States of America

Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. Rooms are nice, well kept, but little bit too small.

Elmars, Latvia

It's a eclectic designed hotel with different small areas you can sit in and enjoy drinks. Staff was excellent, great breakfast with very nice atmosphere. Room is nice with comfy bed and good amenities. Sunny quiet terrasse were you can enjoy afterskii drinks. Good skiiroom. Close to the main railway station and to the train that will take you to one of the ski areas. Close to shopping, restaurants and skii rent.

Monica, Germany

Location next to the train station makes this place super easy to arrive. Close proximity to Gornergrat train for skiing.

Tim, United States of America

Hot tub and spa were great. Management and staff so friendly and helpful. Balcony room with excellent view. Great location. I'll definitely return!

Lizdietrich, United States of America

Superb location right in the center next to the trainstation. Rooms / interior in the old fashioned style. Very nicely renovated. Excellent gym

Anonymous, Switzerland

Excellent location, beautiful interior, wonderful staff, many small details in absolute perfection to create the ambience

Anna-lena, Sweden

Bed comfort was good. Nice decoration of room, Good drinks in the bar

Ab, Sweden

Great location by the train station. Very friendly staff. Nice facilities - pool, sauna, etc. Fun bar and interesting decor. Try the restaurant!

John, United Kingdom

The bed was extremely comfortable, lovely room. Excellent position.

Helen, United Kingdom

9.5

Excellent location!
Very clean bathrooms

What guests loved the most:
“very helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!”

Mohsen United States of America
“Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. ”

Elmars Latvia
“It's a eclectic designed hotel with different small areas you can sit in and enjoy drinks. Staff was excellent, great breakfast with very nice atmosphere. ”

Monica Germany
“Location next to the train station makes this place super easy to arrive. Close proximity to Gornergrat train for skiing.”

Tim United States of America
“Hot tub and spa were great. Management and staff so friendly and helpful. Balcony room with excellent view. Great location. I'll definitely return!”

Lizdietrich United States of America
“Superb location right in the center next to the trainstation. Rooms / interior in the old fashioned style. Very nicely renovated. Excellent gym”

Switzerland
“Excellent location, beautiful interior, wonderful staff, many small details in absolute perfection to create the ambience”

Anna-lena Sweden
“Bed comfort was good. Nice decoration of room, Good drinks in the bar”

Ab Sweden
“Great location by the train station. Very friendly staff. Nice facilities - pool, sauna, etc. Fun bar and interesting decor. Try the restaurant!”

John United Kingdom
“The bed was extremely comfortable, lovely room. Excellent position.”

Helen United Kingdom

Stay in the Heart of Zermatt –

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favorite part of Zermatt, according to independent reviews.

This property also has one of the top-rated locations in Zermatt! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since Jun 3, 2009

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Most Popular Facilities

Spa

Swimming pool

Pet friendly

Free WiFi

Family rooms

Indoor pool

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests love...

“wonderful staff”
6 related reviews

“train station”
4 related reviews

“excellent location”
3 related reviews

Located in the heart of Zermatt, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Breakfast Info

American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at Resort Hotel Alex Zermatt?

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Children

Just booked in Zermatt 22 hotels like Resort Hotel Alex Zermatt were just booked on our site

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Matterhorn Golf club
0.1 miles
Zermatt Train Station
0.1 miles
Zermatt-Sunnegga
0.3 miles
Mountaineers' cemetery
0.3 miles
Matterhorn Museum
0.3 miles
Zermatt - Furi Ski Lift
0.6 miles
Matterhorn Express 1
0.7 miles
Eisfluh
0.9 miles
Patrullarve
1 miles
Sunnegga-Blauherd
1.2 miles

Restaurants & Markets

Coop Supermarket
0.1 miles

Natural Beauty

Gornergrad Bahn Ski lift
0.1 miles
Matterhorn Mountain
0.3 miles

Closest Airports

Malpensa Airport
53.8 miles
Agno Airport
55.6 miles
Turin Airport
57.7 miles

What Travelers Love About This Location

“Excellent location, beautiful interior, wonderful staff, many small details in absolute perfection to create the ambience”

Anna-lena

Sweden

“Very nice location and great service ! ”

Cécile

Germany

9.5

“Great location by the train station. Very friendly staff. Nice facilities - pool, sauna, etc. Fun bar and interesting decor. Try the restaurant!”

John

United Kingdom

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1 Restaurant On Site

Alex Grill

Food: International

Menu: À la carte

4 reasons to choose Resort Hotel Alex Zermatt

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

Check-in

2:00 PM - 11:00 PM

Check-out

6:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

Children cannot be accommodated at the hotel.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed. No extra charges.

Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Restaurant is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Spa/wellness center is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Bar is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Fitness center is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Sauna is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Hot tub/jacuzzi is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

Swimming pool is closed from Sun, Oct 06, 2019 until Thu, Nov 28, 2019

“Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. Rooms are nice, well kept, but little bit too small.”

Elmars

Latvia

“It's a eclectic designed hotel with different small areas you can sit in and enjoy drinks. Staff was excellent, great breakfast with very nice atmosphere. Room is nice with comfy bed and good amenities. Sunny quiet terrasse were you can enjoy afterskii drinks. Good skiiroom. Close to the main railway station and to the train that will take you to one of the ski areas. Close to shopping, restaurants and skii rent.”

Monica

See all guest reviews for Resort Hotel Alex Zermatt

Newest Reviews for Resort Hotel Alex Zermatt

Reviewed: December 23, 2018

Anna-lena
Sweden
10

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location, beautiful interior, wonderful staff, many small details in absolute perfection to create the ambience

Stayed in December 2018
Reviewed: December 10, 2018

Cécile
Germany
9.6

Exceptional
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very nice location and great service !

Stayed in December 2018
Reviewed: November 27, 2018

Ab
Sweden
7.5

“Traditional style hotel, expensive, however that's not unique for Zermatt”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
You could hear the neighbors talking loud in the bathroom. Very disturbing. The SPA felt quite outdated.
Bed comfort was good. Nice decoration of room, Good drinks in the bar

Stayed in November 2018
Reviewed: September 25, 2018

John
United Kingdom

2 helpful votes
10

“Great - would return happily”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location by the train station. Very friendly staff. Nice facilities - pool, sauna, etc. Fun bar and interesting decor. Try the restaurant!

Stayed in September 2018
Reviewed: September 19, 2018

brianVoyage
Thailand
Age group: 35 – 44

7 helpful votes
10

“Excellent!”
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
WiFi not great, but when I informed staff they seemed very apologetic and mentioned they’d be upgrading.
Everything. It’s a palace.

Stayed in September 2018
Reviewed: August 29, 2018

Abdul
Pakistan

2 helpful votes
10

“It is very good hotel at nice location. ”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Location

Stayed in August 2018
Reviewed: May 14, 2018

Helen
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Single Room
- • Stayed 8 nights
The bed was extremely comfortable, lovely room. Excellent position.

Stayed in April 2018
Reviewed: April 17, 2018

Conor
United Kingdom

3 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, facilities and atmosphere. I was unfortunate to break my arm skiing, and all staff were extremely helpful and professional in arranging doctor, providing support etc.

Stayed in April 2018
Reviewed: April 16, 2018

Lorraine
Switzerland

1 helpful vote
7.5

Good
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The service in the restaurant was not what we expected from a 4 star hotel. Our bed matress was a bit too hard, and pillows too flat.
good breakfast, and the food in the restaurant was well prepared.

Stayed in April 2018
Reviewed: March 29, 2018

Mohsen
United States of America

5 helpful votes
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
The guys in bar is a little rude!
very helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!

Stayed in March 2018
Reviewed: March 17, 2018

Richard
United Kingdom
9.2

“Skiing in Zermatt”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Could do with new carpets & restaurant expensive if not on half board package.
Like a home from home; lovely staff; great restaurant food ; great bar & bar staff;v good spa facilities & jacuzzi bath in room; and great location

Stayed in March 2018
Reviewed: February 13, 2018

Luis
Spain

1 helpful vote
10

Exceptional
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 5 nights
Very poor breakfast according to the level of the hotel
Excellent location, restaurant and hotel pool/spa.

Stayed in January 2018
Reviewed: January 31, 2018

Elmars
Latvia

1 helpful vote
9.6

“Central location, excellent food and service!”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
It is not fault of hotel, but all skiing lifts are quite away. One needs to take e-Bus (just next block) or walk some 500 m to the closest Sunegga station (in skiing boots that is a little challeng).
Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. Rooms are nice, well kept, but little bit too small.

Stayed in January 2018
Reviewed: January 5, 2018

Olivia
United Kingdom
9.6

“The resort, the hotel and everything about it - simply paradise!”
- • Leisure trip
- • Group of friends
- • Single Room
- • Stayed 14 nights
- • Submitted from a mobile device
Had to think really hard and critically about this - the mattress in my room was lovely and comfortable (as it had one of those memory foam ones on top), whereas the bed in my daughter’s room did not have the top mattress and she found it a bit hard therefore. However, would have to add that we were both delighted to find that both our ‘single’ room beds were more like the size of doubles.
A very comfortable, relaxing environment, with friendly and helpful staff, great service, excellent restaurant and food, superb facilities and a couple of minutes walk from the Gornergrat station, ski bus to the other ski areas and all the bars and restaurants in the centre of town. What’s not to like about the Hotel Alex?!!!

Stayed in January 2018
Reviewed: October 1, 2017

David
United States of America

2 helpful votes
7.9

Good
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Dated property.

Stayed in September 2017

Sleeps	Room Type
	Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom Luxuriously furnished and individually styled rooms. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Bathtub • Safe • TV • Telephone • Hairdryer • Hot tub • Bathrobe • Spa tub • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Luxuriously furnished and individually styled rooms. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Bathtub • Safe • TV • Telephone • Hairdryer • Hot tub • Bathrobe • Spa tub • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Interconnecting room(s) available • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Spacious, luxuriously furnished and individually styled rooms. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Bathtub • Safe • TV • Telephone • Hairdryer • Hot tub • Bathrobe • Spa tub • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Interconnecting room(s) available • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Luxury Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Large, luxuriously furnished suite with a comfortable seating area. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Hairdryer • Hot tub • Balcony • Bathrobe • Spa tub • Radio • Desk • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Interconnecting room(s) available • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • Mountain view • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Junior Suite 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This room ranges from 36 to 40 square-yards in size and comes with a small living area, a TV and a bathroom with a spa bathtub. In addition, it features free WiFi and a safety deposit box. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Hairdryer • Bathrobe • Spa tub • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Interconnecting room(s) available • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Family Room 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Family room with a double bed and 1-2 extra beds or 1 sofa bed (120x180 cm) in a small separate lounge. Please note that all rooms are individually decorated and the pictures show only examples. Room Facilities: • Tea/Coffee maker • Bathtub • Safe • TV • Telephone • Hairdryer • Hot tub • Balcony • Bathrobe • Spa tub • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Resort Hotel Alex Zermatt

Resort Hotel Alex Zermatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Zermatt – Excellent location – show map

Most Popular Facilities

Guests love...

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See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Alex Grill

4 reasons to choose Resort Hotel Alex Zermatt

Why book with us?

See availability Facilities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.9

Most Popular Facilities

Outdoors

Ski

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

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Resort Hotel Alex Zermatt

Stay in the Heart of Zermatt –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.9

House Rules Resort Hotel Alex Zermatt takes special requests – add in the next step!