Hotel Resort Hotel Alex Zermatt
Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.6/10! (score from 292 reviews)
Real guests • Real stays • Real opinions
Friendly and very helpful staff made my stay very much enjoyable.
SwitzerlandThe Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂
SwitzerlandThanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!
United Arab EmiratesHotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.
United States of AmericaOustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.
GermanyBest hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.
United KingdomThe very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement
SwitzerlandThey were very good with Covid measures and check in and check out we’re both very quick, and the bed was SO comfortable I slept extremely well. Very quiet as well. Bath was lovely too! Good value for central Zermatt with a great buffet breakfast included.
United KingdomGreat place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!
Switzerlandthe decor throughout was gorgeous especially in the lounge area
Switzerland
Resort Hotel Alex Zermatt
- What guests loved the most:
-
Markus
Switzerland
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Naveen
Switzerland
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Eniko
United Arab Emirates
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Henry
United States of America
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Stefanie
Germany
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Ekaterina
United Kingdom
-
Martin
Switzerland
-
Sophie
United Kingdom
-
Diana
Switzerland
-
Patricia
Switzerland
Stay in the heart of Zermatt – Excellent location – show map
One of our top picks in Zermatt. The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.
Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.
Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.
The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.
Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
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RetryNearby Ski Lifts:
- Zermatt-Sunnegga - 1,350 feet
- Matterhorn Express Gondola - 3,350 feet
- Zermatt - Furi Ski Lift - 3,400 feet
- Matterhorn Express 1 - 3,500 feet
- Eisfluh - 4,850 feet
Most popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the heart of Zermatt, this hotel has an excellent location score of 9.6
Great Food: Meals here are highly recommended!
Breakfast Info
American, Buffet
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| Max adults: 1 |
Single Room
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| Max adults: 2 |
Standard Double Room
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| Max adults: 2 |
Superior Double Room
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| Max adults: 2. Max children: 2 |
Luxury Suite
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| Max adults: 2. Max children: 1 |
Classic Junior Suite
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See what guests loved the most:
-
Markus
Switzerland“Friendly and very helpful staff made my stay very much enjoyable.”
-
Naveen
Switzerland
“The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂” Read more
-
Eniko
United Arab Emirates“Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!” Read more
-
Henry
United States of America“Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.”
-
Stefanie
Germany“Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.” Read more
-
Ekaterina
United Kingdom“Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.”
-
Martin
Switzerland
“The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement”
-
Sophie
United Kingdom
“They were very good with Covid measures and check in and check out we’re both very quick, and the bed was SO comfortable I slept extremely well. Very quiet as well. Bath was lovely too! Good value for central Zermatt with a great buffet breakfast included. ” Read more
-
Diana
Switzerland
“Great place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!”
-
Patricia
Switzerland
“the decor throughout was gorgeous especially in the lounge area ”
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About Resort Hotel Alex Zermatt
Welcoming Booking.com guests since Jun 3, 2009
We speak your language
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Matterhorn Golf club0.1 miles
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Zermatt-Sunnegga0.3 miles
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Mountaineers' cemetery0.3 miles
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Matterhorn Museum0.3 miles
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Matterhorn Express Gondola0.6 miles
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Zermatt - Matterhorn0.7 miles
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Matterhorn Express 10.7 miles
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Eisfluh0.9 miles
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Patrullarve1 miles
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Matterhorn5.4 miles
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Klein Matterhorn5.9 miles
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Frachey - Alpe Ciarcerio funicolar11.7 miles
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Mountain Matterhorn0.3 miles
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Gornergrad Bahn0.1 miles
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Train Zermatt Train Station0.1 miles
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Milan Malpensa Airport53.8 miles
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Lugano Airport55.6 miles
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Turin Airport57.7 miles
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RetryAlex Grill
Food: International
5 reasons to choose Resort Hotel Alex Zermatt
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Zermatt
Amenities of Resort Hotel Alex Zermatt
Great facilities! Review score, 8.9
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
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Free! Pets are allowed. No extra charges.
Activities
- Bike tours Additional charge
- Badminton equipment
- Tennis equipment
- Racquetball
- Cycling
- Hiking
- Library
- Ping-pong
- Pool table
- Playground
- Game room
- Skiing Off-site
- Fishing Off-site Additional charge
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Wired internet is available in the hotel rooms and charges apply.
Parking
No parking available.
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
Entertainment & Family Services
- Kids' TV channels
- Outdoor play equipment for kids
- Indoor play area
- Books, DVDs & music for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Convenience store (on site)
- Shared lounge/TV area
- Vending machine (drinks)
- Shuttle service (additional charge)
- Designated smoking area
- Smoke-free property
- Hypoallergenic room available
- Heating
- Packed lunches
- Elevator
- Honeymoon suite
- Family rooms
- Non-smoking rooms
- Newspapers
- Room service
Indoor swimming pool
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Free! All pools are free of charge
- Seasonal
- Opening times
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Solarium Additional charge
- Fitness center
- Sauna
Languages Spoken
- German
- English
- French
- Italian
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- Water cooler/dispenser
- Water-efficient showers
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- Offsets a portion of their carbon footprint
- Invests a percentage of revenue back into community projects or sustainability projects
- Offsets a portion of their carbon footprint
- Local artists are offered a platform to display their talents
- Provide guests with info about local ecosystems, history, culture, and visitor etiquette
- Wild (non-domesticated) animals are not displayed or interacted with while kept at the property, nor are they harvested, consumed, or sold.
- Green spaces like (rooftop) gardens at the property
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Extra bed by request
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Free |
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Extra bed by request
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CHF 80 per child, per night |
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Extra bed by request
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CHF 135 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed. No extra charges.
Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
FAQs about Resort Hotel Alex Zermatt
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Resort Hotel Alex Zermatt has 1 restaurant:
- Alex Grill
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Room options at Resort Hotel Alex Zermatt include:
- Single
- Double
- Suite
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Resort Hotel Alex Zermatt is 350 feet from the center of Zermatt.
-
Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Playground
- Pool table
- Skiing
- Game room
- Ping-pong
- Library
- Tennis court
- Fishing
- Racquetball
- Golf course (within 2 miles)
- Solarium
- Indoor pool (seasonal)
- Tennis equipment
- Badminton equipment
- Beauty services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Fitness classes
- Personal trainer
- Locker rooms
- Bike tours
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The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Resort Hotel Alex Zermatt is from 3:00 PM, and check-out is until 11:00 AM.
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Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- American
- Buffet
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.
