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Hotel Resort Hotel Alex Zermatt

Resort Hotel Alex Zermatt

Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.6/10! (score from 292 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
292 reviews
  • Facilities

    8.9

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Value for money

    8.2

  • Location

    9.6

  • Total

    8.9

  • Free WiFi

    10.0

Friendly and very helpful staff made my stay very much enjoyable.

Markus Switzerland

The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂

Naveen Switzerland

Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!

Eniko United Arab Emirates

Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.

Henry United States of America

Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.

Stefanie Germany

Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.

Ekaterina United Kingdom

The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement

Martin Switzerland

They were very good with Covid measures and check in and check out we’re both very quick, and the bed was SO comfortable I slept extremely well. Very quiet as well. Bath was lovely too! Good value for central Zermatt with a great buffet breakfast included.

Sophie United Kingdom

Great place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!

Diana Switzerland

the decor throughout was gorgeous especially in the lounge area

Patricia Switzerland

Free WiFi

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A bed or beds in a room at Resort Hotel Alex Zermatt
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Resort Hotel Alex Zermatt

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Resort Hotel Alex Zermatt

8.9
Excellent
292 reviews
  • 10

    Free WiFi

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
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  • What guests loved the most:
  • “Friendly and very helpful staff made my stay very much enjoyable.”
    Markus Markus Switzerland Switzerland
  • “The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids.”
    Naveen Naveen Switzerland Switzerland
  • “Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel!”
    Eniko Eniko United Arab Emirates United Arab Emirates
  • “Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.”
    Henry Henry United States of America United States of America
  • “Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys....”
    Stefanie Stefanie Germany Germany
  • “Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.”
    Ekaterina Ekaterina United Kingdom United Kingdom
  • “The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board...”
    Martin Martin Switzerland Switzerland
  • “They were very good with Covid measures and check in and check out we’re both very quick, and the bed was SO comfortable I slept extremely well. Very quiet as well. Bath was lovely too!”
    Sophie Sophie United Kingdom United Kingdom
  • “Great place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!”
    Diana Diana Switzerland Switzerland
  • “the decor throughout was gorgeous especially in the lounge area”
    Patricia Patricia Switzerland Switzerland

Stay in the heart of Zermatt – Excellent location – show map

One of our top picks in Zermatt. The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since Jun 3, 2009

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Brilliant!

Nearby Ski Lifts:

  • Zermatt-Sunnegga - 1,350 feet
  • Matterhorn Express Gondola - 3,350 feet
  • Zermatt - Furi Ski Lift - 3,400 feet
  • Matterhorn Express 1 - 3,500 feet
  • Eisfluh - 4,850 feet

Most popular amenities

1 swimming pool
Spa
Pet friendly
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

뀐 Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

냨 Great Food: Meals here are highly recommended!

Breakfast Info

American, Buffet

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  • 1 twin bed
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  • 1 queen bed
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  • 1 queen bed
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  • 2 twin beds and
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30 properties in Zermatt like Resort Hotel Alex Zermatt were booked in the last 12 hours on our site

Guest reviews

8.9
Excellent
292 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Markus Switzerland

    “Friendly and very helpful staff made my stay very much enjoyable.”

  • Naveen Switzerland

    “The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂” Read more

  • Eniko United Arab Emirates

    “Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!” Read more

  • Henry United States of America

    “Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.”

  • Stefanie Germany

    “Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.” Read more

  • Ekaterina United Kingdom

    “Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.”

  • Martin Switzerland

    “The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement”

  • Sophie United Kingdom

    “They were very good with Covid measures and check in and check out we’re both very quick, and the bed was SO comfortable I slept extremely well. Very quiet as well. Bath was lovely too! Good value for central Zermatt with a great buffet breakfast included. ” Read more

  • Diana Switzerland

    “Great place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!”

  • Patricia Switzerland

    “the decor throughout was gorgeous especially in the lounge area ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Resort Hotel Alex Zermatt

Welcoming Booking.com guests since Jun 3, 2009

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  • Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards Inez

    Dear guest, Our guests are allowed to use the fitness, the tennis, the squash, the saunas (only 4 people in one sauna per once), the pool and jacuzzi. Best, Christina Perren


    You found this answer helpful

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  • Just a few questions about getting there and do we have to take a gondola etc and prices etc. Also we are mainly looking for a pool. Is it open?

    Dear guest, Our guests can use the tennis, squash, fitness, pool, jacuzzi and the various saunas. In each sauna only 4 people can enter at once. Zermatt has no car, so if you arrive by car you have to leave the car in Täsch, village before Zermatt


    You found this answer helpful

    You found this answer unhelpful

  • Does any other room,besides the luxury suite, have a balcony ?

    Dear guest, Most of the rooms have balcony. When you make a reservation, please mention that you wish to have a balcony. Wintry Zermatt regards Christina Perren


    You found this answer helpful

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Previous question and answers from this property

See what other travelers asked before staying at Resort Hotel Alex Zermatt

Most recent questions
  • Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards Inez

    Dear guest, Our guests are allowed to use the fitness, the tennis, the squash, the saunas (only 4 people in one sauna per once), the pool and jacuzzi. Best, Christina Perren


    You found this answer helpful

    You found this answer unhelpful

  • Just a few questions about getting there and do we have to take a gondola etc and prices etc. Also we are mainly looking for a pool. Is it open?

    Dear guest, Our guests can use the tennis, squash, fitness, pool, jacuzzi and the various saunas. In each sauna only 4 people can enter at once. Zermatt has no car, so if you arrive by car you have to leave the car in Täsch, village before Zermatt


    You found this answer helpful

    You found this answer unhelpful

  • Does any other room,besides the luxury suite, have a balcony ?

    Dear guest, Most of the rooms have balcony. When you make a reservation, please mention that you wish to have a balcony. Wintry Zermatt regards Christina Perren


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Mountaineers' cemetery
    0.3 miles
  • Matterhorn Museum
    0.3 miles
  • Matterhorn Express Gondola
    0.6 miles
  • Zermatt - Matterhorn
    0.7 miles
  • Matterhorn Express 1
    0.7 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1 miles
Top attractions
  • Matterhorn
    5.4 miles
  • Klein Matterhorn
    5.9 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.7 miles
Natural Beauty
  • Mountain Matterhorn
    0.3 miles
Ski lifts
  • Gornergrad Bahn
    0.1 miles
Public transit
  • Train Zermatt Train Station
    0.1 miles
Closest Airports
  • Milan Malpensa Airport
    53.8 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Alex Grill

    Food: International

    Menu: À la carte

5 reasons to choose Resort Hotel Alex Zermatt

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Zermatt

Amenities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.9

Most popular amenities

1 swimming pool
Spa
Pet friendly
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Pets
  • Free! Pets are allowed. No extra charges.

Activities
  • Bike tours Additional charge
  • Badminton equipment
  • Tennis equipment
  • Racquetball
  • Cycling
  • Hiking
  • Library
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Wired internet is available in the hotel rooms and charges apply.

Parking

    No parking available.

Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Kids' TV channels
  • Outdoor play equipment for kids
  • Indoor play area
  • Books, DVDs & music for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store (on site)
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Honeymoon suite
  • Family rooms
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Seasonal
  • Opening times
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Solarium Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Italian

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Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

6:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 9 years
Extra bed by request
Free
10 - 15 years
Extra bed by request
CHF 80 per child, per night
16+ years
Extra bed by request
CHF 135 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

There's no capacity for cribs at this property.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed. No extra charges.

Cards accepted at this hotel

Maestro Mastercard Visa JCB American Express Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about Resort Hotel Alex Zermatt

  • Resort Hotel Alex Zermatt has 1 restaurant:

    • Alex Grill

  • Room options at Resort Hotel Alex Zermatt include:

    • Single
    • Double
    • Suite

  • Resort Hotel Alex Zermatt is 350 feet from the center of Zermatt.

  • Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Library
    • Tennis court
    • Fishing
    • Racquetball
    • Golf course (within 2 miles)
    • Solarium
    • Indoor pool (seasonal)
    • Tennis equipment
    • Badminton equipment
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Massage chair
    • Fitness
    • Fitness classes
    • Personal trainer
    • Locker rooms
    • Bike tours

  • The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Resort Hotel Alex Zermatt is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.

8.9 Excellent 292 reviews 100% real guest experiences
  • Awesome: 9+

    189

  • Good: 7 – 9

    89

  • Okay: 5 – 7

    10

  • Poor: 3 – 5

    4

  • Very Poor: 1 – 3

    0

Categories
  • Staff9.1
  • Facilities8.9
  • Cleanliness9.3
  • Comfort9.1
  • Value for money8.2
  • Location9.6
  • Free WiFi 10
High score for Zermatt

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    The Best of Zermatt

    Click here to see more hotels and accommodations near popular landmarks in Zermatt

    • Zermatt - Matterhorn

    Landmarks

    • Matterhorn
    • Klein Matterhorn
    • Allalin Glacier
    • Dufour Peak
    • Gorner Ridge
    • Mountaineers' cemetery

    Museums

    • Matterhorn Museum

    Popular Areas

    • Wolli Anfanger Park Sunnegga

    Airports

    • Milan Malpensa Airport (MXP) 53.8 miles
    • Lugano Airport (LUG) 55.6 miles
    • Turin Airport (TRN) 57.7 miles

    Ski Lifts

    • Frachey - Alpe Ciarcerio funicolar
    • Ski Lift Bifig
    • Ski Lift Stafelwald
    • Alpin Express
    • Furggstalden
    • Zum Berg
    • Zermatt-Sunnegga
    • Matterhorn Express Gondola
    • Matterhorn Express 1
    • Eisfluh
    • Patrullarve
    • Sunnegga-Blauherd
    • Findelbahn
    • Furi - Riffelberg
    • Matterhorn Express 2

    Train Stations

    • Zermatt Train Station

    Most Popular Cities

    • Leukerbad
    • Saas-Fee
    • Crans-Montana
    • Brig
    • Sion

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