Hotel Resort Hotel Alex Zermatt
Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.6/10! (score from 273 reviews)
Real guests • Real stays • Real opinions
Friendly and very helpful staff made my stay very much enjoyable.

The Hotel is super close to the Bahnhof and Gornergrat Bahn was just next to it. There was a big play area for the kids. A huge Swimming Pool and Tennis court very a big bonus to compensate for bad weather. The room was quite big and very nicely decorated. We would be back again 🙂

Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!

Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.

Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.

Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.

The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement

Great place to go either with your couple or with your kids, plenty of activities and very nice kind staff. Looking forward to be back!

the decor throughout was gorgeous especially in the lounge area

Everything Spa was great! And the bar area is lovely and cocktails were really good. Our room was fantastic with a jacuzzi bath. It is also great that the hiking trail is just behind the hotel.

Resort Hotel Alex Zermatt
- What guests loved the most:
-
Markus
Switzerland
-
Naveen
Switzerland
-
Eniko
United Arab Emirates
-
Henry
United States of America
-
Stefanie
Germany
-
Ekaterina
United Kingdom
-
Martin
Switzerland
-
Diana
Switzerland
-
Patricia
Switzerland
-
Diana
Switzerland
Sleeps | Room Type | |||
---|---|---|---|---|
Max adults: 1 |
Single Room
|
|||
|
||||
Max adults: 2 |
Standard Double Room
|
|||
|
||||
Max adults: 2 |
Superior Double Room
|
|||
|
||||
Max adults: 2. Max children: 2 |
Luxury Suite
|
|||
|
||||
Max adults: 2. Max children: 1 |
Classic Junior Suite
|
|||
|
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Resort Hotel Alex Zermatt
Welcoming Booking.com guests since Jun 3, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
-
Matterhorn Golf club0.1 miles
-
Zermatt-Sunnegga0.3 miles
-
Mountaineers' cemetery0.3 miles
-
Matterhorn Museum0.3 miles
-
Matterhorn Express Gondola0.6 miles
-
Zermatt - Matterhorn0.7 miles
-
Matterhorn Express 10.7 miles
-
Eisfluh0.9 miles
-
Patrullarve1 miles
-
Matterhorn5.4 miles
-
Klein Matterhorn5.9 miles
-
Frachey - Alpe Ciarcerio funicolar11.7 miles
-
Mountain Matterhorn0.3 miles
-
Gornergrad Bahn0.1 miles
-
Train Zermatt Train Station0.1 miles
-
Milan Malpensa Airport53.8 miles
-
Lugano Airport55.6 miles
-
Turin Airport57.7 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryAlex Grill
Food: International
5 reasons to choose Resort Hotel Alex Zermatt
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Zermatt
Amenities of Resort Hotel Alex Zermatt
Great facilities! Review score, 8.9
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
-
Free! Pets are allowed. No extra charges.
Activities
- Live sports events (broadcast)
- Live music/Performance Off-site
- Bike tours Additional charge
- Badminton equipment
- Tennis equipment
- Racquetball
- Cycling
- Hiking
- Library
- Ping-pong
- Pool table
- Playground
- Game room
- Skiing Off-site
- Fishing Off-site Additional charge
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Wired internet is available in the hotel rooms and charges apply.
Parking
No parking available.
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
Entertainment & Family Services
- Kids' TV channels
- Outdoor play equipment for kids
- Indoor play area
- Books, DVDs & music for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Convenience store (on site)
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Shuttle service (additional charge)
- Designated smoking area
- Smoke-free property
- Hypoallergenic room available
- Heating
- Packed lunches
- Elevator
- Honeymoon suite
- Family rooms
- Non-smoking rooms
- Newspapers
- Room service
Indoor swimming pool
-
Free! All pools are free of charge
- Seasonal
- Opening times
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Solarium Additional charge
- Fitness center
- Sauna
Languages Spoken
- German
- English
- French
- Italian
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Extra bed by request
|
Free |
Extra bed by request
|
CHF 80 per child, per night |
Extra bed by request
|
CHF 135 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed. No extra charges.
Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
FAQs about Resort Hotel Alex Zermatt
-
Room options at Resort Hotel Alex Zermatt include:
- Single
- Double
- Suite
-
Resort Hotel Alex Zermatt has 1 restaurant:
- Alex Grill
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Playground
- Pool table
- Skiing
- Game room
- Ping-pong
- Library
- Tennis court
- Fishing
- Racquetball
- Golf course (within 2 miles)
- Solarium
- Indoor pool (seasonal)
- Tennis equipment
- Badminton equipment
- Beauty services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Fitness classes
- Personal trainer
- Locker rooms
- Bike tours
- Live music/Performance
- Live sports events (broadcast)
-
Check-in at Resort Hotel Alex Zermatt is from 2:00 PM, and check-out is until 11:00 AM.
-
Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
- American
- Buffet