Name: Resort Hotel Alex Zermatt
Address: Bodmenstrasse 12, 3920 Zermatt, Switzerland, Bodmenstrasse 12, Canton of Valais, 3920, Switzerland
Price range: Prices for upcoming dates start at $191 per night (We Price Match)
Rating: 9.1

Info & prices
Facilities
House rules
The fine print
Guest reviews (174)

Hotel Resort Hotel Alex Zermatt

Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map

A seating area at Resort Hotel Alex Zermatt

A bed or beds in a room at Resort Hotel Alex Zermatt

The swimming pool at or near Resort Hotel Alex Zermatt

The fitness center and/or fitness facilities at Resort Hotel Alex Zermatt

Tennis and/or squash facilities at Resort Hotel Alex Zermatt or nearby

A restaurant or other place to eat at Resort Hotel Alex Zermatt

Zermatt Train Station: only 2 minutes away! (450 feet by foot)

Lock in a great price for Resort Hotel Alex Zermatt – rated 9.1 by recent guests!

to get started.

Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!

Eniko

United Arab Emirates

Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.

Henry

United States of America

Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.

Stefanie

Germany

Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.

Ekaterina

United Kingdom

The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement

Martin

Switzerland

very helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!

Mohsen

United States of America

Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. Rooms are nice, well kept, but little bit too small.

Elmars

Latvia

The very professional but also very friendly staff. There is also an excellent pool and spa and the decor generally is of a very high standard throughout the hotel.

John

France

Cosy rooms, great facilities and the spa and swimming pool are lovely

Lynn

Ireland

The decor and vibe is quirky and quite luxurious. Facilities , especially the pool , were very good.

Elizabeth

Switzerland

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9.7

Excellent location!
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms

What guests loved the most:
“Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel!”

Eniko United Arab Emirates
“Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.”

Henry United States of America
“Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys....”

Stefanie Germany
“Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.”

Ekaterina United Kingdom
“The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board...”

Martin Switzerland
“very helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!”

Mohsen United States of America
“Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff.”

Elmars Latvia
“The very professional but also very friendly staff. There is also an excellent pool and spa and the decor generally is of a very high standard throughout the hotel.”

John France
“Cosy rooms, great facilities and the spa and swimming pool are lovely”

Lynn Ireland
“The decor and vibe is quirky and quite luxurious. Facilities , especially the pool , were very good.”

Elizabeth Switzerland

Stay in the heart of Zermatt – Excellent location – show map

One of our top picks in Zermatt.The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since Jun 3, 2009

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Most popular facilities

Spa

Swimming pool

Pet friendly

Free WiFi

Family rooms

Indoor pool

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“friendly staff”
6 related reviews

“excellent location”
5 related reviews

“train station”
4 related reviews

Located in the heart of Zermatt, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended!

Breakfast Info

American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Resort Hotel Alex Zermatt?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 1	Single Room 1 twin bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Superior Double Room 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Standard Double Room 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Luxury Suite 1 queen bed
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Max adults: 2	Classic Junior Suite 2 twin beds and 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Just booked in Zermatt 2 properties like Resort Hotel Alex Zermatt were just booked in the last 15 minutes on our site

Hotel surroundings

–

Closest Landmarks *

Matterhorn Golf club
0.1 miles
Zermatt Train Station
0.1 miles
Zermatt-Sunnegga
0.3 miles
Mountaineers' cemetery
0.3 miles
Matterhorn Museum
0.3 miles
Matterhorn Express Gondola
0.6 miles
Zermatt - Matterhorn
0.7 miles
Matterhorn Express 1
0.7 miles
Eisfluh
0.9 miles
Patrullarve
1 miles

Restaurants & Markets *

Coop Supermarket
0.1 miles

Natural Beauty *

Gornergrad Bahn Ski lift
0.1 miles
Matterhorn Mountain
0.3 miles

Closest Airports *

Malpensa Airport
53.8 miles
Agno Airport
55.6 miles
Turin Airport
57.7 miles

What Travelers Love About This Location

“Excellent location, beautiful interior, wonderful staff, many small details in absolute perfection to create the ambience”

Anna-lena

Sweden

“Very nice location and great service ! ”

Cécile

Germany

9.5

“I stayed in a single room, that while cosy was well decorated and comfortable. The hotel decor is modern but a bit quirky but it all worked well. Very comforta...”

Switzerland

9.1

Are you missing any information about this area?

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1 Restaurant On Site

Alex Grill

Food: International

Menu: À la carte

5 reasons to choose Resort Hotel Alex Zermatt

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Zermatt

House rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

Check-in

2:00 PM - 11:00 PM

Check-out

6:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

American Express Visa Mastercard JCB Maestro Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in at Resort Hotel Alex Zermatt is from 2:00 PM, and check-out is until 11:00 AM.
Room options at Resort Hotel Alex Zermatt include:
- Single
- Double
- Suite
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Playground
- Pool table
- Skiing
- Game room
- Bowling
- Library
- Ping-pong
- Fishing
- Tennis court
- Racquetball
- Golf course (within 2 miles)
- Solarium
- Evening entertainment
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Bike tours
- Live music/Performance
- Live sports events (broadcast)
- Waxing services
- Indoor pool (seasonal)
- Tennis equipment
- Badminton equipment
- Beauty services
- Facial treatments
- Spa/Wellness packages
- Manicure
- Pedicure
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

Breakfast option(s) include:
- American
- Buffet
Resort Hotel Alex Zermatt has 1 restaurants:
- Alex Grill

“Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!”

“Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.”

“Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.”

“Best hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.”

“The very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement”

“Central location, next to train station, shopping/dining. Gornergrat bahn station is one block away as well as e-Bus stop. Sumptuous breakfast, five star dinner and attentive staff. Rooms are nice, well kept, but little bit too small.”

See all guest reviews for Resort Hotel Alex Zermatt

Newest Reviews for Resort Hotel Alex Zermatt

Reviewed: January 12, 2020

John
France
10

“An outstanding hotel loved by the whole family.”
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
The very professional but also very friendly staff. There is also an excellent pool and spa and the decor generally is of a very high standard throughout the hotel.

Stayed in January 2020
Reviewed: December 30, 2019

Anonymous
Switzerland
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Cosy Friendly

Stayed in December 2019
Reviewed: December 22, 2019

Marco
Brazil

6 helpful votes
7.5

Good
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Size of room, noise, breakfast service
Location, staff

Stayed in December 2019
Reviewed: December 3, 2019

Eniko
United Arab Emirates
10

“Excellent stay!”
- • Business trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!

Stayed in December 2019
Reviewed: December 1, 2019

Lynn
Ireland
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Perhaps a rare occurrence, but an alarm went off several times during the night. The staff were pleasant but not too helpful and no explanation or apology was given for the disturbance.
Cosy rooms, great facilities and the spa and swimming pool are lovely

Stayed in December 2019
Reviewed: November 24, 2019

Elizabeth
Switzerland

1 helpful vote
9.0

“Great location, quirky hotel with a touch of luxury .”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Unfortunately the info on my booking confirmation said everything was closed until Nov 28 which was incorrect, so was not in a position to take full advantage of the amenities. I suggest you check with the hotel directly , which I did not do .
The decor and vibe is quirky and quite luxurious. Facilities , especially the pool , were very good.

Stayed in November 2019
Reviewed: July 22, 2019

Jo
Switzerland

3 helpful votes
9.2

“Last minute booking which was great for my stay in Zermatt!”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
I enjoyed my stay so everything was good.
I stayed in a single room, that while cosy was well decorated and comfortable. The hotel decor is modern but a bit quirky but it all worked well. Very comfortable. It is a very convenient location, just 100m from station but round a corner so it was quiet. Very close for train up to Matterhorn viewing area. Nice breakfasts with lots of choice for Switzerland. Hotel has quite a large indoor pool inside with a sort of grotto feel.

Stayed in June 2019
Reviewed: June 27, 2019

Henry
United States of America
10

“A wonderful stay at a very comforts hotel.”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Hotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.

Stayed in June 2019
Reviewed: June 22, 2019

Bangfai
Thailand
9.2

“Great place to stay n Zermatt”
- • Business trip
- • Couple
- • Stayed 1 night
good location. Nice hotel.

Stayed in June 2019
Reviewed: May 19, 2019

Stefanie
Germany

11 helpful votes
9.6

“Huge cosy lounge area, friendly staff”
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
The rooom was really tiny - almost not enough space to put my suitcase somewhere without blocking the path.
Oustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.

Stayed in May 2019
Reviewed: May 11, 2019

Mr
United Kingdom
7.1

“too many posers”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
too touristy
close to main train station and centre of town

Stayed in April 2019
Reviewed: May 4, 2019

Jayme
Malaysia
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
I like my room very much, simple with stylish interior designe .

Stayed in May 2019
Reviewed: April 22, 2019

Linda
Switzerland

8 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Everything, the staff are super friendly and nothing is a problem. The restaurant is amazing great food and fabulous wines. Super sun terrace for after ski cocktails if the sun is out.

Stayed in April 2019
Reviewed: April 14, 2019

David
Switzerland
10

“Nice weekend in Zermatt”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Nothi f
-nice spa -good location -friendly staff -good breakfast

Stayed in April 2019
Reviewed: April 1, 2019

Majid
Oman
7.1

Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Easy access, staff were friendly, next to the station

Stayed in April 2019

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Hotel Resort Hotel Alex Zermatt

Resort Hotel Alex Zermatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the heart of Zermatt – Excellent location – show map

Most popular facilities

Bookers love...

Breakfast Info

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Alex Grill

5 reasons to choose Resort Hotel Alex Zermatt

Why book with us?

See availability Facilities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.9

Most popular facilities

Outdoors

Ski

Pets

Activities

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

Safety & Security

General

Languages Spoken

See availability House rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

See availability The fine print

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Resort Hotel Alex Zermatt

Facilities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.9

House rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

The fine print