Stay in the heart of Zermatt

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since Jun 3, 2009

Nearby Ski Lifts:
  • Zermatt-Sunnegga - 1,350 feet
  • Matterhorn Express Gondola - 3,350 feet
  • Zermatt - Furi Ski Lift - 3,400 feet
  • Matterhorn Express 1 - 3,500 feet
  • Eisfluh - 4,850 feet

Property Highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Breakfast Info

American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
and
1 queen bed
1 sofa bed
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • do you do half board eg dinner included?
    yes, there is rate with half board included - however you have to book the half board best regards René Hürlimann Director
    Answered on 17 November 2020
  • Dear Sirs, Is your spa & gym functioning during covid ? Or if limited what is still available for guests ? Kind regards Inez
    Dear guest, Our guests are allowed to use the fitness, the tennis, the squash, the saunas (only 4 people in one sauna per once), the pool and jacuzzi..
    Answered on 20 January 2021
  • Just a few questions about getting there and do we have to take a gondola etc and prices etc. Also we are mainly looking for a pool. Is it open?
    Dear guest, Our guests can use the tennis, squash, fitness, pool, jacuzzi and the various saunas. In each sauna only 4 people can enter at once. Zer..
    Answered on 1 February 2021
  • Do you provide hair dryers in the rooms
    Dear guest, Each room does have a hair dryer in the bath room. See you soon and kind regards, Christina Perren
    Answered on 6 May 2022
  • what is the altitude of your hotel?
    Dear guest, The altitude of the hotel and of Zermatt is 1622 meters over sea. Best, Christina Perren
    Answered on 3 July 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Alex Grill

    Food: International

Amenities of Resort Hotel Alex Zermatt
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bike tours
    Additional charge
  • Badminton equipment
  • Tennis equipment
  • Racquetball
  • Cycling
  • Hiking
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and charges apply.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Seasonal
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Italian

House rules

Resort Hotel Alex Zermatt takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

6:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 9 years
Extra bed upon request
Free
10 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 135 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB American Express Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alex Grill: Closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Bar is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Sauna is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Fitness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Spa/wellness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Hot tub/jacuzzi is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Swimming pool #1: Closed from Tue, Oct 12, 2021 until Mon, Oct 25, 2021

Swimming pool #1: Closed from Sun, Oct 09, 2022 until Fri, Nov 25, 2022

FAQs about Resort Hotel Alex Zermatt

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.

  • Resort Hotel Alex Zermatt has 1 restaurant:

    • Alex Grill

  • Room options at Resort Hotel Alex Zermatt include:

    • Single
    • Double
    • Suite

  • Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Fishing
    • Racquetball
    • Golf course (within 2 miles)
    • Solarium
    • Tennis equipment
    • Personal trainer
    • Badminton equipment
    • Locker rooms
    • Beauty services
    • Bike tours
    • Facial treatments
    • Swimming pool
    • Waxing services
    • Manicure
    • Pedicure
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Massage chair
    • Fitness
    • Fitness classes

  • Resort Hotel Alex Zermatt is 650 feet from the center of Zermatt.

  • The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Resort Hotel Alex Zermatt is from 3:00 PM, and check-out is until 11:00 AM.