Stay in the heart of Zermatt Excellent location – show map

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.

Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.

Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.

The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.

Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Resort Hotel Alex Zermatt has been welcoming Booking.com guests since Jun 3, 2009

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

American, Buffet


Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Resort Hotel Alex Zermatt

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Mountaineers' cemetery
    0.3 miles
  • Matterhorn Museum
    0.3 miles
  • Matterhorn Express Gondola
    0.6 miles
  • Zermatt - Matterhorn
    0.7 miles
  • Matterhorn Express 1
    0.7 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1 miles
Top attractions
  • Matterhorn
    5.4 miles
  • Klein Matterhorn
    5.9 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.7 miles
Natural Beauty
  • Mountain Matterhorn
    0.3 miles
Ski lifts
  • Gornergrad Bahn
    0.1 miles
Public transit
  • Train Zermatt Train Station
    0.1 miles
Closest Airports
  • Milan Malpensa Airport
    53.8 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.7 miles
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1 Restaurant On Site

    Alex Grill

    Food: International

Amenities of Resort Hotel Alex Zermatt
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Activities
  • Bike tours Additional charge
  • Badminton equipment
  • Tennis equipment
  • Racquetball
  • Cycling
  • Hiking
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the hotel rooms and charges apply.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Seasonal
  • Opening times
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Solarium Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Italian
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House rules Resort Hotel Alex Zermatt takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

6:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 9 years
Extra bed by request
Free
10 - 15 years
Extra bed by request
CHF 80 per child, per night
16+ years
Extra bed by request
CHF 135 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

There's no capacity for cribs at this property.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB American Express Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alex Grill: Closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Bar is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Sauna is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Fitness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Spa/wellness center is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Hot tub/jacuzzi is closed from Tue, Oct 12, 2021 until Thu, Nov 25, 2021

Swimming pool #1: Closed from Tue, Oct 12, 2021 until Mon, Oct 25, 2021

Swimming pool #1: Closed from Sun, Oct 09, 2022 until Fri, Nov 25, 2022

FAQs about Resort Hotel Alex Zermatt

  • The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Resort Hotel Alex Zermatt is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Fishing
    • Racquetball
    • Golf course (within 2 miles)
    • Solarium
    • Fitness
    • Personal trainer
    • Badminton equipment
    • Locker rooms
    • Facial treatments
    • Bike tours
    • Tennis equipment
    • Fitness classes
    • Beauty services
    • Waxing services
    • Manicure
    • Pedicure
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Indoor pool (seasonal)
    • Massage chair

  • Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.

  • Room options at Resort Hotel Alex Zermatt include:

    • Single
    • Double
    • Suite

  • Resort Hotel Alex Zermatt is 650 feet from the center of Zermatt.

  • Resort Hotel Alex Zermatt has 1 restaurant:

    • Alex Grill