Hotel Resort Hotel Alex Zermatt
Bodmenstrasse 12, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.6/10! (score from 181 reviews)
Real guests • Real stays • Real opinions
Zermatt Train Station: only 2 minutes away! (450 feet by foot)
Thanks for housekeeping replenishing my bathroom and making my bed ready to sleep every night that was a nice touch! 🤗 The room was excellent loved the lighting and the whole atmosphere of the hotel! Breakfast selection was nice and always found some healthy options also!
United Arab EmiratesHotel Alex is conveniently located near the Zermatt Train Station, the Gornergrat Station and the Center of Zermatt. The rooms are wonderful and breakfast is a treat.
United States of AmericaOustanding, huge lounge area, with so many cosy corners with sofas and chairs, and pieces of art --along with a great (but expensive) collection of whiskys.... The pool was so big, well suited for serious swimming. The staff was very friendly. Already at check-in, the lady handed me some maps and answered all my questions about hiking. The view from my room across the city was great, and there was even a glimpse of the (peak of the) Matterhorn. (Note, that from this part of Zermatt, there is no full view of that mountain as it is partially hidden by a hill). The bed was comfortable, and the room interior well designed (I could have done without the painting of a naked woman on the room's ceiling, however. ) Very good collection of teas for breakfast.
GermanyBest hotel ever! Been coming for 15 years, and will hopefully come for 15 more! The food at dinner was amazing, every night, without fail. Great service, and facilities, etc.
United KingdomThe very cosy atmosphere, notably in the bar and at the breakfast The spa is great The location in the heart of Zermatt is a big plus The food at the restaurant was incomparable for a half-board arrangement
Switzerlandvery helpful guys in reception and restaurant! they give me late check out till 5 PM and I got take shower in room after SKI!
United States of AmericaThe very professional but also very friendly staff. There is also an excellent pool and spa and the decor generally is of a very high standard throughout the hotel.
FranceCosy rooms, great facilities and the spa and swimming pool are lovely
IrelandThe decor and vibe is quirky and quite luxurious. Facilities , especially the pool , were very good.
SwitzerlandI stayed in a single room, that while cosy was well decorated and comfortable. The hotel decor is modern but a bit quirky but it all worked well. Very comfortable. It is a very convenient location, just 100m from station but round a corner so it was quiet. Very close for train up to Matterhorn viewing area. Nice breakfasts with lots of choice for Switzerland. Hotel has quite a large indoor pool inside with a sort of grotto feel.
Switzerland
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Resort Hotel Alex Zermatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Eniko
United Arab Emirates
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Henry
United States of America
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Stefanie
Germany
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Ekaterina
United Kingdom
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Martin
Switzerland
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Mohsen
United States of America
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John
France
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Lynn
Ireland
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Elizabeth
Switzerland
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Jo
Switzerland
Stay in the heart of Zermatt – Excellent location – show map
One of our top picks in Zermatt.The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi.
Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn.
Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available.
The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool.
Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular facilities
Good for couples – they rated the facilities 8.7 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Bookers love...
“friendly staff”
6 related reviews
“train station”
3 related reviews
“great service”
2 related reviews
Located in the heart of Zermatt, this hotel has an excellent location score of 9.6
Great Food: Meals here are highly recommended!
Breakfast Info
American, Buffet
Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
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Single Room
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| Max adults: 2 |
Standard Double Room
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Superior Double Room
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| Max adults: 2 |
Luxury Suite
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| Max adults: 2 |
Classic Junior Suite
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What's nearby *
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Matterhorn Golf club0.1 miles
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Zermatt Train Station0.1 miles
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Zermatt-Sunnegga0.3 miles
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Mountaineers' cemetery0.3 miles
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Matterhorn Museum0.3 miles
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Matterhorn Express Gondola0.6 miles
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Zermatt - Matterhorn0.7 miles
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Matterhorn Express 10.7 miles
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Eisfluh0.9 miles
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Patrullarve1 miles
Restaurants & Markets *
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Coop Supermarket0.1 miles
Natural Beauty *
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Gornergrad Bahn Ski lift0.1 miles
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Matterhorn Mountain0.3 miles
Closest Airports *
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Milan Malpensa Airport53.8 miles
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Lugano Airport55.6 miles
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Turin Airport57.7 miles
Most Popular Landmarks *
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Matterhorn5.4 miles
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Klein Matterhorn5.9 miles
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Frachey - Alpe Ciarcerio funicolar11.7 miles
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MonterosaSPA12.7 miles
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Champoluc - Crest Gondola13 miles
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Church of San Martino di Antagnod14.8 miles
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Miniera d’oro Chamousira Brusson18.7 miles
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Castle of Graines19.7 miles
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RetryAlex Grill
Food: International
Facilities of Resort Hotel Alex Zermatt Great facilities! Review score, 8.8
Most popular facilities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
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Free! Pets are allowed. No extra charges.
Activities
- Live sports events (broadcast)
- Live music/Performance Off-site
- Bike tours Additional charge
- Badminton equipment
- Tennis equipment
- Evening entertainment
- Racquetball
- Bowling Off-site Additional charge
- Cycling
- Hiking
- Library
- Bicycle rental (additional charge)
- Ping-pong
- Pool table
- Playground
- Game room
- Skiing Off-site
- Fishing Off-site Additional charge
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Wired internet is available in the hotel rooms and charges apply.
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Free! WiFi is available in all areas and is free of charge.
Parking
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No parking available.
Pool and Spa
- Swimming pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Heated pool
- Indoor pool (seasonal)
- Indoor pool
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Solarium Additional charge
- Fitness center
- Sauna
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
Entertainment & Family Services
- Strollers
- Kids' TV channels
- Outdoor play equipment for kids
- Indoor play area
- Books, DVDs & music for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities Additional charge
Safety & Security
- Fire extinguishers
- Smoke alarms
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Convenience store (on site)
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Shuttle service (additional charge)
- Designated smoking area
- Smoke-free property
- Hypoallergenic room available
- Heating
- Packed lunches
- Elevator
- Honeymoon suite
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Languages Spoken
- German
- English
- French
- Italian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children not allowed.
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Pets
Free! Pets are allowed. No extra charges.
Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
FAQs about Resort Hotel Alex Zermatt
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Check-in at Resort Hotel Alex Zermatt is from 2:00 PM, and check-out is until 11:00 AM.
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Guests staying at Resort Hotel Alex Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
- American
- Buffet
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Resort Hotel Alex Zermatt include:
- Single
- Double
- Suite
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Resort Hotel Alex Zermatt has 1 restaurants:
- Alex Grill
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Resort Hotel Alex Zermatt offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Playground
- Pool table
- Skiing
- Game room
- Bowling
- Library
- Ping-pong
- Fishing
- Tennis court
- Racquetball
- Golf course (within 2 miles)
- Solarium
- Evening entertainment
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Bike tours
- Live music/Performance
- Live sports events (broadcast)
- Waxing services
- Indoor pool (seasonal)
- Tennis equipment
- Badminton equipment
- Beauty services
- Facial treatments
- Spa/Wellness packages
- Manicure
- Pedicure
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
