About this property

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.3

  • Top pick by families with children

Breakfast Info

Buffet


 ! 

Select one or more options you want to book

Availability

Prices converted to NAD
We have no availability on our site for this property between Wed, Oct 1, 2025 and Sat, Oct 4, 2025

Select different dates to see more availability

Checking for other dates
Room Type
Number of guests
Price
Not available on our site for your dates
2 twin beds
or
1 queen bed
Not available on our site for your dates
4 twin beds
or
2 queen beds
Not available on our site for your dates
1 twin bed
Not available on our site for your dates
3 twin beds
or
1 queen bed
Not available on our site for your dates
Not available on our site for your dates
Not available on our site for your dates
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Limited supply in Zermatt for your dates: 13 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Irina
    Israel Israel
    I liked absolutely everything about the hotel, one of the best hotels I`ve ever stayed in.
  • Laura
    United States United States
    Fantastic view, very very nice staff, wonderful breakfast
  • Sergey
    United States United States
    The location of the room was great - on the 1st floor, with a view and access out to a garden. And if you walk out a little into the hall, you can see the Matterhorn peek out. Overall comfortable stay, with convenient luggage storage if you're...
  • G
    Switzerland Switzerland
    The family room was exceptionally well-designed and fully equipped. It was impeccably maintained and spotlessly clean, with a lovely terrace that added to the charm. From the moment we arrived, we felt completely at ease and comfortable....
  • Senkier
    United States United States
    This hotel is NEXT LEVEL. The most beautiful hotel I’ve ever stayed in. The pool and hot tub were incredible!!! The breakfast was the best hotel breakfast I’ve ever had. The lounge/bar area is gorgeous! Close to train station. Can’t say a bad...
  • Emily
    United States United States
    The reality of this hotel far exceeds expectations based on its website. It is set on beautiful grounds, rooms are exceptionally well-appointed, and -- above all -- the indoor pool and spa space are extremely luxurious, far exceeding the...
  • Kelly
    United States United States
    Upon arrival we received a generous room upgrade. The room was large, clean, and very quiet. Breakfast was delicious and provided lots of options. The spa facilities were impeccable. This was definitely the ultimate resort experience in the Swiss...
  • Bar
    Israel Israel
    The spa is great! The breakfast buffet was varied and had lots of options (including vegan options!) The bed was very comfortable (and huge) and the Matterhorn view from the balcony was jaw dropping.
  • Phanicha
    Thailand Thailand
    We stay on 14-17 Apr25 On 17 apr have heavy snow and electricity in Zermatt is shut down. Train and car can not operate. The hotel is very kind service us for extend stay
  • Julia
    United States United States
    This resort was in a great location. The spa was very nice and our kids enjoyed the pool. The staff was very nice and helpful for local things to do, etc. They also arranged a shuttle for us to get to the train station

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

House rules

Alpen Resort & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.