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The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
2 twin beds
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
9.1
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Diane
    United States of America United States of America
    Location was perfect, close to train and Gornergrat stations. Away from the noise in town.
  • Hadic
    Indonesia Indonesia
    Location is excellent, walking distance from the train station. The room is good sized with excellent window views. Breakfast has typical offering of Swiss hotels. Swimming pool is also good sized with heated water.
  • Liam
    Ireland Ireland
    the restaurant in the hotel was amazing. the in house ski shop very handy

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of Hotel Ambassador Zermatt
Great facilities! Review score, 8.4

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Skiing
  • Hot tub
Living Area
  • Dining area
  • Desk
Media & Technology
  • Computer
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Seasonal
  • All ages welcome
  • Heated pool
Spa
  • Locker rooms
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Sauna
Languages Spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

House rules

Hotel Ambassador Zermatt takes special requests – add in the next step!

Check-in

Available 24 hours

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Hotel Ambassador Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Ambassador Zermatt

  • The prices at Hotel Ambassador Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Ambassador Zermatt include:

    • Twin
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Ambassador Zermatt on this page.

  • Hotel Ambassador Zermatt offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Skiing
    • Locker rooms
    • Swimming pool
    • Bicycle rental

  • Guests staying at Hotel Ambassador Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Hotel Ambassador Zermatt is from 12:00 AM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Ambassador Zermatt is 1,500 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Ambassador Zermatt has 1 restaurant:

    • Restaurant #1