Hotel

BaseCamp Hotel

Riedstrasse 80, 3920 Zermatt, Switzerland – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.7
Excellent
465 reviews

Was greeted by the most beautiful 🐕. Worth the trip. Top marks no complaints. Don't forget to ask to borrow a kettle. They have their own e shuttle bus. Dial the number at the train station.

John United Kingdom

Good location and big family room. Located in the heart of Zermatt. Family room had bunk beds and a kind bed. Breakfast looked good with a variety of pastries and hot dishes.

Kipp United States of America

I stayed on the 5th floor and got a beautiful balcony with the view of the Matterhorn. The bed was comfortable and I loved how the room was set up to have a space to lounge. Lots of options for breakfast and they made eggs per order, so freshly made for you. The bathroom was huge and had a tub!

Melanie Canada

Location was wonderful. A view of the Matterhorn, and close to the city center. The staff were so friendly and helpful. Large room, comfy bed.

Kristine United States of America

The staff was very kind and accommodating. The hotel is small and cozy with a large common room, a bonus for a rainy day. The room was nice and efficient and had a small balcony. Excellent breakfast. Convenient location at easy walking distance to the train station and to he cbla car A real find among the many choices in Zermatt

Maria United States of America

I really liked both the view of the Matterhorn and the great mountain theme throughout the hotel. The staff was knowledgeable and helpful.

Stuart United States of America

exceptional view, friendly staff, comfortable and large room.

John United States of America

Basecamp was the perfect chalet for our winter vacation in Zermatt. The views from inside and outside were amazing. The hosts went above and beyond to see that we were comfortable and taken care of; from working with us on our check in time to calling taxis for us at a moments notice to haul our ski equipment to the train station. Would we stay here again? Absolutely!

Elisabeth United States of America

It is not an American style hotel. Much more of a local feeling. Wonderful staff.

Michael United States of America

This hotel has amazing friendly staff. The rooms were very clean and comfortable. The breakfast included was delicious. I would highly recommend and stay here again.

Kelly Canada
8.7
Excellent
465 reviews
  • What guests loved the most:
  • “Was greeted by the most beautiful 🐕. Worth the trip. Top marks no complaints. Don't forget to ask to borrow a kettle. They have their own e shuttle bus. Dial the number at the train station.”
    John John United Kingdom United Kingdom
  • “Good location and big family room. Located in the heart of Zermatt. Family room had bunk beds and a kind bed. Breakfast looked good with a variety of pastries and hot dishes.”
    Kipp Kipp United States of America United States of America
  • “I stayed on the 5th floor and got a beautiful balcony with the view of the Matterhorn. The bed was comfortable and I loved how the room was set up to have a space to lounge.”
    Melanie Melanie Canada Canada
  • “Location was wonderful. A view of the Matterhorn, and close to the city center. The staff were so friendly and helpful. Large room, comfy bed.”
    Kristine Kristine United States of America United States of America
  • “The staff was very kind and accommodating. The hotel is small and cozy with a large common room, a bonus for a rainy day. The room was nice and efficient and had a small balcony. Excellent breakfast.”
    Maria Maria United States of America United States of America
  • “I really liked both the view of the Matterhorn and the great mountain theme throughout the hotel. The staff was knowledgeable and helpful.”
    Stuart Stuart United States of America United States of America
  • “exceptional view, friendly staff, comfortable and large room.”
    John John United States of America United States of America
  • “Basecamp was the perfect chalet for our winter vacation in Zermatt. The views from inside and outside were amazing.”
    Elisabeth Elisabeth United States of America United States of America
  • “It is not an American style hotel. Much more of a local feeling. Wonderful staff.”
    Michael Michael United States of America United States of America
  • “This hotel has amazing friendly staff. The rooms were very clean and comfortable. The breakfast included was delicious. I would highly recommend and stay here again.”
    Kelly Kelly Canada Canada

Categories:

  • Staff9.4
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.0
  • Value for money8.6
  • Location8.8

BaseCamp Hotel enjoys a quiet and central location in Zermatt, just a 4-minute walk from the center and a 2-minute walk from the ski bus stop. The nonsmoking property offers spacious rooms with flat-screen TV. Free WiFi is available.

Guests of Hotel BaseCamp benefit from an internet corner, a sauna, and a ski storage room with a ski boot dryer.

The lounge includes a fireplace, where you can enjoy a drink after a day out in the mountains. A breakfast buffet is served every morning.

The Sunnegga Cable Car and Zermatt Train Station can be reached in a 7-minute walk from the BaseCamp Hotel.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

BaseCamp Hotel has been welcoming Booking.com guests since Aug 5, 2011

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Nearby Ski Lifts:
  • Zermatt-Sunnegga - 1,400 feet
  • Zermatt - Furi Ski Lift - 2,400 feet
  • Matterhorn Express Gondola - 2,400 feet
  • Matterhorn Express 1 - 2,550 feet
  • Eisfluh - 3,450 feet
Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Skiing
Room service
Bar

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 8.8

Breakfast Info

Buffet

Saved to 2836 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
2 twin beds
1 twin bed
1 twin bed
and
1 queen bed
1 twin bed
2 bunk beds
and
1 queen bed
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Guest reviews
Categories:
Staff
9.4
Facilities
8.6
Cleanliness
9.1
Comfort
9.0
Value for money
8.6
Location
8.8
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • John
    United KingdomUnited Kingdom
    “Was greeted by the most beautiful 🐕. Worth the trip. Top marks no complaints. Don't forget to ask to borrow a kettle. They have their own e shuttle bus. Dial the number at the train station.”
  • Kipp
    United States of AmericaUnited States of America
    “Good location and big family room. Located in the heart of Zermatt. Family room had bunk beds and a kind bed. Breakfast looked good with a variety of pastries and hot dishes.”
  • Melanie
    CanadaCanada
    “I stayed on the 5th floor and got a beautiful balcony with the view of the Matterhorn. The bed was comfortable and I loved how the room was set up to have a space to lounge. Lots of options for breakfast and they made eggs per order, so freshly...”
  • K
    Kristine
    United States of AmericaUnited States of America
    “Location was wonderful. A view of the Matterhorn, and close to the city center. The staff were so friendly and helpful. Large room, comfy bed.”
  • Maria
    United States of AmericaUnited States of America
    “The staff was very kind and accommodating. The hotel is small and cozy with a large common room, a bonus for a rainy day. The room was nice and efficient and had a small balcony. Excellent breakfast. Convenient location at easy walking distance to...”
  • Stuart
    United States of AmericaUnited States of America
    “I really liked both the view of the Matterhorn and the great mountain theme throughout the hotel. The staff was knowledgeable and helpful.”
  • John
    United States of AmericaUnited States of America
    “exceptional view, friendly staff, comfortable and large room.”
  • Elisabeth
    United States of AmericaUnited States of America
    “Basecamp was the perfect chalet for our winter vacation in Zermatt. The views from inside and outside were amazing. The hosts went above and beyond to see that we were comfortable and taken care of; from working with us on our check in time to...”
  • Michael
    United States of AmericaUnited States of America
    “It is not an American style hotel. Much more of a local feeling. Wonderful staff.”
  • Kelly
    CanadaCanada
    “This hotel has amazing friendly staff. The rooms were very clean and comfortable. The breakfast included was delicious. I would highly recommend and stay here again.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi, does the Family Room have a view of the Matterhorn from the balcony?
    Good afternoon, our family rooms have a balcony but no view of the Matterhorn. Best regards, Laura-Jane Blüthner
    Answered on 2 January 2022
  • Hi, We don’t need extra bed for kid(4yrs). Superior Double is enough for us(2 adults+1kid). Can we book superior double room? Any extra charge incur?
    If you would like to book a superior double room for two adults and a kid there will be an extra charge of 20 CHF per night. Thanks for your understa..
    Answered on 27 March 2022
  • Hi, may I ask if Superior Double Room can accommodate 2 adults + 1 kid (4yrs old)? This room confirm to have clear Matterhorn view? Thanks!
    Good evening, the double rooms are for two persons. For a kid with 4yrs old we recommend our triple rooms with three beds. Our superior double room..
    Answered on 26 March 2022
  • hi.. i need to book family room for our fam 2adult 3 children (10,13,15) is it ok if i book only 1 family room & my 10y child just share bed with me?
    Good afternoon, If you let us know in advance it would be possible to book an extra person to the room. It will cost a fee of 20 CHF per night addit..
    Answered on 26 February 2023
  • Hi there, I am just wondering if the most expensive option of the standard triple room would offer a view of the Matterhorn?
    The standard triple room normally doesnt offer a view of the Matterhorn. The price differences of the two different options contain of the different c..
    Answered on 24 February 2020
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Hotel area info *
Amenities of BaseCamp Hotel
Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Skiing
Room service
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cycling
    Off-site
  • Hiking
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

BaseCamp Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 7:00 PM

Check-out

7:30 AM - 10:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
CHF 20 per stay
3 - 4 years
Extra bed upon request
CHF 20 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa UnionPay credit card American Express BaseCamp Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free resort. Please park your car in Täsch and proceed by train (leaving every 20 minutes).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform BaseCamp Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about BaseCamp Hotel

  • BaseCamp Hotel offers the following activities/services (charges may apply):

    • Sauna
    • Cycling
    • Hiking
    • Skiing

  • Check-in at BaseCamp Hotel is from 3:00 PM, and check-out is until 10:30 AM.

  • The prices at BaseCamp Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at BaseCamp Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet

  • Room options at BaseCamp Hotel include:

    • Double
    • Single
    • Triple
    • Family

  • BaseCamp Hotel is 1,500 feet from the center of Zermatt.