Hotel
 Backstage Boutique SPA Hotel

Hofmattstrasse 4, 3920 Zermatt, Switzerland – Excellent location - show map

Excellent location — rated 9.6/10! (score from 1491 reviews)

Real guests • Real stays • Real opinions

8.9
Fabulous
1,491 reviews

great hotel - SPA is amazing, crew are nice and attentive. highly recommended!

Noam Israel

The decor was so different and cool. The breakfast was amazing and the staff and facilities were also beyond our expectations.

Namrata Sri Lanka

Great location. We'll trained staff. A lot of spcial elements in design.

Philip33wong Hong Kong

This hotel was recommended to me by my friend who has already visited it. I was satisfied. Everything is great. Convenient location, beautiful view from the balcony, excellent spa, polite staff.

Елена Ukraine

Room. The Suite 'Star and Sky' comes with the Matterhorn view and it's a very spacious room! Love it!

Chompunut Switzerland

The place outside was perfect too take a sun and enjoy the jacuzzi with the view around ! The room was just perfect for a surprise and 2 night inside also with the bathtub front of the window 🛀🏽 beautiful place I want come back for sure ! The people work there are very professional.

Océane Switzerland

Loved the very special design of the hotel. The spa is a unique journey, very different from the usual spas, with lots of space. The restaurant options (we tried both) fabulous food, and outstanding set-up. The staff, super helpful and nice. The location, central.

Nayla Switzerland

The room was amazing, the balcony and the view. The spa area had all you want too.

Francesco Switzerland

We stayed just a few days before the winter season and the slopes opened (start of december). The sauna and jacuzzi facilities were very nice and since we were early in the season, there did not seem to be other guests using them, so we could go wherever we wanted, whenever we wanted. Very nice and helpul staff, no complaints there. Very big, comfortable beds. The style is something that will surely stand out about this pllace. Our room had a balcony that was not facing the Matterhorn, but the opposite side. However, we still had a great view. The in-room bathtub was cool. Overall, a very nice hotel, especially for couples.

Andrei Romania

The design of the hotel is amazing! It is a combination of industrial and artistic style. There is a cinema, gallery, two fantastic restaurants and very interesting spa. The rooms are also super comfortable and spacious. The staff is very kind and helpful. The Michelin star restaurant After Seven is the heaven, definitely worth visiting!

Aneta Switzerland
8.9
Fabulous
1,491 reviews
  • What guests loved the most:
  • “great hotel - SPA is amazing, crew are nice and attentive. highly recommended!”
    Noam Noam Israel Israel
  • “The decor was so different and cool. The breakfast was amazing and the staff and facilities were also beyond our expectations.”
    Namrata Namrata Sri Lanka Sri Lanka
  • “Great location. We'll trained staff. A lot of spcial elements in design.”
    Philip33wong Philip33wong Hong Kong Hong Kong
  • “This hotel was recommended to me by my friend who has already visited it. I was satisfied. Everything is great. Convenient location, beautiful view from the balcony, excellent spa, polite staff.”
    Елена Ukraine Ukraine
  • “Room. The Suite 'Star and Sky' comes with the Matterhorn view and it's a very spacious room! Love it!”
    Chompunut Chompunut Switzerland Switzerland
  • “The place outside was perfect too take a sun and enjoy the jacuzzi with the view around !”
    Océane Océane Switzerland Switzerland
  • “Loved the very special design of the hotel. The spa is a unique journey, very different from the usual spas, with lots of space.”
    Nayla Nayla Switzerland Switzerland
  • “The room was amazing, the balcony and the view. The spa area had all you want too.”
    Francesco Francesco Switzerland Switzerland
  • “We stayed just a few days before the winter season and the slopes opened (start of december).”
    Andrei Andrei Romania Romania
  • “The design of the hotel is amazing! It is a combination of industrial and artistic style. There is a cinema, gallery, two fantastic restaurants and very interesting spa.”
    Aneta Aneta Switzerland Switzerland

Categories:

  • Staff9.5
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.4
  • Location9.6
  • Free WiFi9.2

Stay in the heart of Zermatt – Excellent location - show map

You're eligible for a Genius discount at Backstage Boutique SPA Hotel! To save at this property, all you have to do is sign in.

Located in the centre of Zermatt, Backstage Boutique SPA Hotel offers uniquely furnished rooms with open fireplaces and free WiFi. Opened in December 2010, it features a spa area.

All rooms at the Backstage Boutique SPA Hotel have a private balcony, a CD and DVD player, a minibar and bathrobes. Most of the rooms also have a sofa and a free standing bath tub, overlooking the Swiss Alps.

The spa area offers a hot tub, a sauna, a steam bath and a massage room.

The restaurant After Seven by Ivo Adam is open during the winter season and was awarded 1 Michelin star and 17 Gault Millau points.

Guests can relax on the Backstage Boutique SPA Hotel’s terrace or bar.

Backstage Boutique Hotel is within walking distance of Gornergrat railway and Sunnega railway. A ski bus is also close by. A tennis court and a skating rink are in front of the hotel.

This is our guests' favourite part of Zermatt, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Backstage Boutique SPA Hotel has been welcoming Booking.com guests since 22 Oct 2010.

Show me more

Most popular facilities

Spa and wellness centre
Pets allowed
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar

Property highlights

Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Saved to 10532 lists

Availability

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4 reasons to choose Backstage Boutique SPA Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.9
Fabulous · 1,491 reviews
Read all reviews
  • Staff9.5
  • Facilities9.0
    Wellness area
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.4
  • Location9.6
  • Free WiFi9.2

Select topics to read reviews:

See what guests loved the most:

  • Noam
    IsraelIsrael
    “great hotel - SPA is amazing, crew are nice and attentive. highly recommended!”
  • Namrata
    Sri LankaSri Lanka
    “The decor was so different and cool. The breakfast was amazing and the staff and facilities were also beyond our expectations.”
  • Philip33wong
    Hong KongHong Kong
    “Great location. We'll trained staff. A lot of spcial elements in design.”
  • Елена
    UkraineUkraine
    “This hotel was recommended to me by my friend who has already visited it. I was satisfied. Everything is great. Convenient location, beautiful view from the balcony, excellent spa, polite staff.”
  • Chompunut
    SwitzerlandSwitzerland
    “Room. The Suite 'Star and Sky' comes with the Matterhorn view and it's a very spacious room! Love it!”
  • Océane
    SwitzerlandSwitzerland
    “The place outside was perfect too take a sun and enjoy the jacuzzi with the view around ! The room was just perfect for a surprise and 2 night inside also with the bathtub front of the window 🛀🏽 beautiful place I want come back for sure ! The...”
  • Nayla
    SwitzerlandSwitzerland
    “Loved the very special design of the hotel. The spa is a unique journey, very different from the usual spas, with lots of space. The restaurant options (we tried both) fabulous food, and outstanding set-up. The staff, super helpful and nice. The...”
  • F
    Francesco
    SwitzerlandSwitzerland
    “The room was amazing, the balcony and the view. The spa area had all you want too.”
  • Andrei
    RomaniaRomania
    “We stayed just a few days before the winter season and the slopes opened (start of december). The sauna and jacuzzi facilities were very nice and since we were early in the season, there did not seem to be other guests using them, so we could go...”
  • Aneta
    SwitzerlandSwitzerland
    “The design of the hotel is amazing! It is a combination of industrial and artistic style. There is a cinema, gallery, two fantastic restaurants and very interesting spa. The rooms are also super comfortable and spacious. The staff is very kind and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • We are arriving by car. Do you have parking? If yes what is the cost?
    Arrival Zermatt is a car-free place. You can park your car in Täsch (the village right before Zermatt and circa 5km away from Zermatt). There is a public car park next to the train station.
    Asked about: Sky & Stars Suite • Answered on 9 April 2022
  • Hello, does the Deluxe Matterhorn room have balcony? Thank you
    Yes, it provides a balcony
    Answered on 17 April 2022
  • Hi is there any outdoor poor in the hotel? And if yes, what’s the opening time?
    Good evening Thank you for the message. We only have a jacuzzi at the spa area. The wellness and spa opens from 1p.m. until 9 p.m. Kind regards, Eduardo Front Desk
    Answered on 7 April 2022
  • Hi. Do all rooms have a Matterhorn view or only specific one? Are we able to see sunrise/sunset from the room as well? Many thanks!
    Hello. Thank you for your request. No, Matterhorn view is not available from each room. The room category Deluxe Matterhorn offers a beautiful view to the mountain. Fro sunrise/sunset we recommend going to Gornergrat or one of the other peaks.
    Answered on 6 June 2022
  • Hi, does the Sky and Stars suite have Matterhorn view? Thanks
    Yes, it does.
    Answered on 8 April 2022

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Mountaineers' cemetery
    0.2 miles
  • Matterhorn Museum
    0.2 miles
  • Zermatt-Sunnegga
    0.2 miles
  • Matterhorn Express Gondola
    0.6 miles
  • Zermatt - Matterhorn
    0.6 miles
  • Matterhorn Express 1
    0.6 miles
  • Eisfluh
    0.8 miles
  • Patrullarve
    1 miles
Top attractions
  • Matterhorn
    5.4 miles
  • Klein Matterhorn
    5.8 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.6 miles
Public transport
  • Train Zermatt Railway Station
    0.2 miles
Closest airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Facilities of Backstage Boutique SPA Hotel Great facilities! Review score, 9.0

Most popular facilities

Spa and wellness centre
Pets allowed
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar
Outdoors
  • Sun terrace
  • Terrace
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Evening entertainment
  • Nightclub/DJ
  • Cycling Off-site
  • Hiking
  • Skiing
  • Tennis court Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Wine/champagne Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Laundry Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Safety deposit box
General
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Wellness facilities
  • Fitness/spa locker rooms
  • Full body massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Backstage Boutique SPA Hotel takes special requests - add in the next step!

Check-in

15:00 - 22:00

Check-out

07:30 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for cots at this property.

The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa American Express Backstage Boutique SPA Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

FAQs about Backstage Boutique SPA Hotel

  • Check-in at Backstage Boutique SPA Hotel is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Backstage Boutique SPA Hotel on this page.

  • Backstage Boutique SPA Hotel is 100 yards from the centre of Zermatt.

  • Room options at Backstage Boutique SPA Hotel include:

    • Double
    • Suite
    • Single
    • Apartment
    • Family

  • Backstage Boutique SPA Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Tennis court
    • Evening entertainment
    • Spa/wellness packages
    • Fitness/spa locker rooms
    • Full body massage
    • Spa facilities
    • Foot massage
    • Steam room
    • Nightclub/DJ
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage

  • The prices at Backstage Boutique SPA Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Backstage Boutique SPA Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Buffet