Hotel Hotel Bristol

Schluhmattstrasse 3, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1535 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,534 reviews

what an amazing place! the bed and pillows were so comfortable!

Ortiz United States of America

Staff was exceptionally friendly. Our view from the room was great and we loved breakfast in the morning!!

Caywood United States of America

We stayed here for two nights and we liked everything! The bathroom was clean. The bedroom was very spacious, the bed was wide and comfortable with 6 pillows. We had a balcony from where you can have coffee from with the view of the Matterhorn. The breakfast was SPECTACULAR with lots of variety! The receptionist was kind and helpful. The hotel lets us borrow powerbanks. The Matterhorn Glacier Palace gondola lift was a walking distance from the hotel. My husband and I enjoyed the hotel spa and sauna. When we checked-out, the hotel arranged transport to train station for no additional cost.

Gerlie Qatar

Amazing hotel with a very welcoming staff. We had a view to the Matterhorn and a gigantic balcony we couldn't get enough of. We had all the amenities you could need in our room. The hotel breakfast was also great, with an option to make eggs, pancakes and waffles on your own.

Dana Israel

very lovely staffs, the balcony is perfect, good breakfast, perfect shuttle bus service

Nutnicha Thailand

The Location is very convenient and close to shops and restaurants.The stuff are friendly and helpful, we were on our Honeymoon and our room had the Matterhorn view, the sunrise was breathtaking form our room. The Breakfast was terrific and overall we had a wonderful experience

Dev United States of America

The view to the Matterhorn was splendid, the location was great, the breakfast was outstanding, the spa facilities wonderful, the staff was friendly! What more could you want :)

Cecile Switzerland

we’re hospitable. excellent location in walking distance to the ski cabin. Restaurant very good. Spa area very clean and athmispheric. beautiful view from balcony

Ruslan Switzerland

Modern room, price ok. Good sauna area. Very attentive and friendly staff. Breakfast ticked all my boxes, too.

Georg Germany

Exceptional service. No need to look for more, stay at this great hotel, the owners, the staff, all smile, all treat you as if you are at home! Location is impeccably perfect. Short walks to all points. Bus stop a few steps away. Heated ski room and boot hangers. Remember. Smiles all over!

Frank Bolivia
8.8
Excellent
1,534 reviews
  • What guests loved the most:
  • “what an amazing place! the bed and pillows were so comfortable!”
    Ortiz Ortiz United States of America United States of America
  • “Staff was exceptionally friendly. Our view from the room was great and we loved breakfast in the morning!!”
    Caywood Caywood United States of America United States of America
  • “We stayed here for two nights and we liked everything! The bathroom was clean. The bedroom was very spacious, the bed was wide and comfortable with 6 pillows.”
    Gerlie Gerlie Qatar Qatar
  • “Amazing hotel with a very welcoming staff. We had a view to the Matterhorn and a gigantic balcony we couldn't get enough of. We had all the amenities you could need in our room.”
    Dana Dana Israel Israel
  • “very lovely staffs, the balcony is perfect, good breakfast, perfect shuttle bus service”
    Nutnicha Nutnicha Thailand Thailand
  • “The Location is very convenient and close to shops and restaurants.The stuff are friendly and helpful, we were on our Honeymoon and our room had the Matterhorn view, the sunrise was breathtaking form...”
    Dev Dev United States of America United States of America
  • “The view to the Matterhorn was splendid, the location was great, the breakfast was outstanding, the spa facilities wonderful, the staff was friendly! What more could you want :)”
    Cecile Cecile Switzerland Switzerland
  • “we’re hospitable. excellent location in walking distance to the ski cabin. Restaurant very good. Spa area very clean and athmispheric. beautiful view from balcony”
    Ruslan Ruslan Switzerland Switzerland
  • “Modern room, price ok. Good sauna area. Very attentive and friendly staff. Breakfast ticked all my boxes, too.”
    Georg Georg Germany Germany
  • “Exceptional service. No need to look for more, stay at this great hotel, the owners, the staff, all smile, all treat you as if you are at home! Location is impeccably perfect.”
    Frank Frank Bolivia Bolivia

Categories:

  • Staff9.1
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.7
  • Location9.4
  • Free WiFi8.8

You're eligible for a Genius discount at Hotel Bristol! To save at this property, all you have to do is sign in.

The family-run Bristol hotel is located in a central yet quiet location in Zermatt, between the train station and the Klein Matterhorn cable car. It offers a spa area and free WiFi in all areas.

Most rooms in the Hotel Bristol offer superb views of the Matterhorn.

Half board includes breakfast and a 5-course dinner.

All winter sport facilities and cable cars can be reached easily on foot. You can rent or buy skis on site and tickets for the elevators and cable cars are sold at the front desk. The ski bus stops right in front of the Bristol hotel.

You can relax in the cozy bar, in the sauna, or in the steam bath. The large terrace with deckchairs invites you to enjoy the sun.

A playroom and an internet corner are available for free. A shuttle service can be organized between 08:00-17:00 free of charge.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Hotel Bristol has been welcoming Booking.com guests since Oct 3, 2007

Show me more

Most popular amenities

Spa
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.4

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Gluten-free, American, Buffet

Saved to 8328 lists

Availability

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Sleeps Room Type Price
Max adults: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Double Room with Matterhorn View
  • 1 queen bed
or
  • 2 twin beds
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Max adults: 3. Max children: 2
Triple Room
  • 1 twin bed and
  • 1 full bed
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Max adults: 4. Max children: 3
Quadruple Room
  • 1 full bed and
  • 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 1
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Max adults: 2. Max children: 1
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4 reasons to choose Hotel Bristol

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 1,534 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.7
  • Location9.4
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Ortiz United States of America

    “what an amazing place! the bed and pillows were so comfortable!”

  • Caywood United States of America

    “Staff was exceptionally friendly. Our view from the room was great and we loved breakfast in the morning!!”

  • Gerlie Qatar

    “We stayed here for two nights and we liked everything! The bathroom was clean. The bedroom was very spacious, the bed was wide and comfortable with 6 pillows. We had a balcony from where you can have coffee from with the view of the Matterhorn. The breakfast was SPECTACULAR with lots of variety! The receptionist was kind and helpful. The hotel lets us borrow powerbanks. The Matterhorn Glacier Palace gondola lift was a walking distance from the hotel. My husband and I enjoyed the hotel spa and sauna. When we checked-out, the hotel arranged transport to train station for no additional cost.”

  • Dana Israel

    “Amazing hotel with a very welcoming staff. We had a view to the Matterhorn and a gigantic balcony we couldn't get enough of. We had all the amenities you could need in our room. The hotel breakfast was also great, with an option to make eggs, pancakes and waffles on your own.”

  • Nutnicha Thailand

    “very lovely staffs, the balcony is perfect, good breakfast, perfect shuttle bus service”

  • Dev United States of America

    “The Location is very convenient and close to shops and restaurants.The stuff are friendly and helpful, we were on our Honeymoon and our room had the Matterhorn view, the sunrise was breathtaking form our room. The Breakfast was terrific and overall we had a wonderful experience”

  • Cecile Switzerland

    “The view to the Matterhorn was splendid, the location was great, the breakfast was outstanding, the spa facilities wonderful, the staff was friendly! What more could you want :)”

  • Ruslan Switzerland

    “we’re hospitable. excellent location in walking distance to the ski cabin. Restaurant very good. Spa area very clean and athmispheric. beautiful view from balcony”

  • Georg Germany

    “Modern room, price ok. Good sauna area. Very attentive and friendly staff. Breakfast ticked all my boxes, too.”

  • Frank Bolivia

    “Exceptional service. No need to look for more, stay at this great hotel, the owners, the staff, all smile, all treat you as if you are at home! Location is impeccably perfect. Short walks to all points. Bus stop a few steps away. Heated ski room and boot hangers. Remember. Smiles all over!”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • is it far from the centre?
    We are a 10-12 minute walk from the train station. 4 minutes to the Village Center and 5 mins from the Lifts
    Answered on February 22, 2020
  • are toiletries and bathrobes provided ?
    bathrobe, shampoo and contitioner are in each room
    Answered on September 28, 2020
  • How do I add half board and how much extra is it per person per day? Thank you
    At the moment we offer a 3 Course Menu for CHF 35 p.P When you make your reservation you can send us a message to book half board
    Answered on March 8, 2021
  • Hi . I will be driving. Anywhere to park my car? As no parking available in the description.
    Good day Since Zermatt is a car-free zone, the vehicles are parked in Täsch and from there you can take the shuttle train to Zermatt. We are happy to pick up our guests at the train station in Zermatt.
    Answered on June 20, 2021
  • Do I need to show double vaccine certificate?
    Yes, all our guest has to show vaccination certificate. If you not are fully vaccinated, we can organize breakfast served in your room. Kind reagrds The Bristol Team
    Asked about: Double Room with Matterhorn View • Answered on September 14, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mountaineers' cemetery
    0.1 miles
  • Matterhorn Museum
    0.1 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.4 miles
  • Matterhorn Golf club
    0.4 miles
  • Zermatt - Matterhorn
    0.4 miles
  • Matterhorn Express 1
    0.4 miles
  • Eisfluh
    0.8 miles
  • Sunnegga-Blauherd
    1.1 miles
Top attractions
  • Matterhorn
    5.3 miles
  • Klein Matterhorn
    5.6 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.3 miles
  • MonterosaSPA
    12.4 miles
Natural Beauty
  • Mountain Klein Matterhorn Bahn
    0.6 miles
  • River Vispa
    0 miles
Ski lifts
  • Klein Matterhorn Station
    0.6 miles
  • Gornergrat Bahn
    0.6 miles
  • Sunnegga-Rothorn Express
    0.6 miles
Public transit
  • Train Zermatt Train Station
    0.4 miles
Closest Airports
  • Milan Malpensa Airport
    53.6 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
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Amenities of Hotel Bristol

Most popular amenities

Spa
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski rental on site
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
  • Darts Additional charge
  • Playground
  • Game room
  • Skiing
Food & Drink
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
  • Shuttle service (free)
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Packed lunches
  • Currency exchange
  • Laundry Additional charge
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Safety & security
  • Safe
General
  • Smoke-free property
  • Hypoallergenic room available
  • Elevator
  • Family rooms
  • Non-smoking rooms
Health & Wellness Facilities
  • Spa facilities
  • Turkish/Steam Bath
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Italian
  • Portuguese
  • Swedish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Bristol takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa EC-Card JCB American Express Hotel Bristol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From October 2022 there will be no more half board and the restaurant will be closed.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Bristol

  • Guests staying at Hotel Bristol can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • The prices at Hotel Bristol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Bristol is 1,950 feet from the center of Zermatt.

  • Hotel Bristol offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Darts
    • Spa facilities

  • Hotel Bristol has 1 restaurant:

    • Restaurant

  • Room options at Hotel Bristol include:

    • Single
    • Double
    • Suite
    • Triple
    • Quad

  • Check-in at Hotel Bristol is from 3:00 PM, and check-out is until 11:00 AM.