Experience World-class Service at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Located 1,476 feet above Lake Lucerne in the canton of Nidwalden close to Lucerne, this 5-star hotel awaits you with a combination of modern comfort and a traditional Swiss ambiance. Guests can benefit from free access to Bürgenstock Alpine Spa.

The Bürgenstock Hotel is located on the piazza, at the heart of the Bürgenstock Resort, next to the Bürgenstock funicular, which takes you down to the shipping pier (connections to Lucerne).

The resort sits on the Bürgenberg mountain and offers several restaurants with terraces, as well as panoramic views of the picturesque lake and the mountains of Central Switzerland.

The 32808 ft² spa area features an indoor pool, 2 outdoor pools, 1 of which offers an infinity edge with breathtaking views of Lake Lucerne, 3 private spa rooms, 15 treatment rooms and a fully equipped fitness area.

The Hammetschwand elevator, Europe’s highest outdoor elevator and an Alpine golf course are in the immediate vicinity. The area offers guests in need of relaxation a whole range of excursion, hiking and mountain biking possibilities.

Throughout the stay, guests can enjoy the Bürgenstock shuttle boat to and from Lucerne, as well as the funicular, free of charge.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa has been welcoming Booking.com guests since Oct 22, 2009

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Property Highlights

Top Location: Highly rated by recent guests (9.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Full English/Irish, Gluten-free, American, Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

When would you like to stay at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?

Check-in date
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Approximate prices in USD for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 3. Max children: 2
Suite
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 5. Max children: 3
Family Suite with Spa Access
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 queen bed
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Max adults: 3. Max children: 2
Spa Suite
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

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4 reasons to choose Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Welcoming Booking.com guests since Oct 22, 2009

The property usually replies within a few days

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  • May I please know if the outside pool can be used during winter as well? ( December) Thank you.

    Dear Guest, You can use the outdoor pool during the winter season.


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    Answered on December 31, 2019
  • We can use the outdoor pool ain February ? I plan to come for an anniversary there ❤️and the spa also if it’s open ?

    Dear valued guest, Our Alpine SPA including the heated infinity outdoor as per the current regulations (dated 10 January 2021) is opened. We are glad to share more information directly. Kind regards, Bürgenstock Resort Team


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    Answered on January 10, 2021
  • Hi I saw the Breakfast is included, how about Dinner, is there an all in Price for eating at a Hotelrestaurant while staying?

    Dear Madam/Sir, The dinner in not included in the roomrate, unfortunately we do not offer any all-in-prices, but please be informed that we are offering different packages on our homepage. Kindest regards, Guest Experience Team


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    Asked about: Deluxe Double Room with Partial Lake & Mountain View and Spa Access • Answered on March 9, 2021
  • Hi, the check-in time is after 3pm. What if i arrive earlier than and while waiting for the room, am i allow to use the spa facility like the pools ?

    Dear Guest, Thank you for your request. Kindly we would like to inform you, that you have the possibility to use the spa before the check-in. For further questions do not hestiate to contact us. Best Regards, Guest Service Team Bürgenstock


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    Answered on January 12, 2022
  • Are there private rooms for massages and the spa area?

    Good morning, yes we have private rooms with a juczzi and sauna inside, where you can also do massages. You can book the Private SPA Suites directly with our SPA Team. Kindest regards, Guest Experience Team


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    Asked about: Spa Suite • Answered on May 4, 2021
  • I am trying to book tickets for the boat and funicular however a message is saying no tickets available - Please could you provide me with another way to book these tickets. Jasmine Umney

    Dear Ms. Umney Just call us on +41 41 612 60 00 or write an email to information@burgenstockresort.com and we will provide you the tickets. If you like you can buy the tickets also directly at the boat or finicular station.


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    Answered on May 23, 2021
  • Does the Family Suite have air conditioning?

    We would like to kindly inform you that in all our rooms we have a sea water heating and cooling system instead of air conditioning.


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    Answered on July 15, 2021
  • As we will be arriving from Overseas is it pos to have an early check in and what is the earliest time to check in ?

    We want to inform you that we cannot guarantee a complimentary early check-in at the current time. With pleasure, we will recheck our availabilities on your arrival day to fulfil your request. We can guarantee the Check-in at 15:00


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    Answered on August 14, 2021
  • Hi, what time is check out? Thanks

    Dear Sir/ Madam Check out is at 12:00 Kidn regards


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    Answered on November 8, 2021
  • Hi .. do you have PCR test for COVID-19 in the hotel ?

    We can do PCR Tests in our Waldhotel. It is only possible after prior registration, since we have special time slots for the tests.


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    Answered on October 7, 2021
  • Hello. I would like to bring my little dog. Is this possible? Did not see any info in regards to this. Thank you

    We are delighted to welcoming your dog in all of our hotels. In order to prepare a cozy bed in the right size for your furry friend, we would be pleased if you may send us his name and his breed. We charge CHF 60.00 per dog per night.


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    Answered on September 27, 2021
  • hi , Do you have a smoking room or a smoking lounge near the rooms?

    Good morning, Yes we have on each level community balconies at the Bürgenstock Hotel, where it is allowed to smoke. We have also a cigar lounge at the lobby level. Kindest regards, Guest Experience Team


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    Asked about: Deluxe Double Room with Partial Lake & Mountain View and Spa Access • Answered on May 22, 2021
  • Can I please confirm “Lake & mountain view with spa access “ package includes spa access ? I cant seem to find it on the confirmation document

    Dear Guest All of our room in the Bürgenstock Hotel have access to our Alpine Spa included. Please feel free to contact us anytime for more information at reservations@burgenstockresort.com


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    Answered on November 20, 2021
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Bürgenstock
    1.1 miles
  • Buochs Airfield
    2.1 miles
  • Luftseilbahn Stanserhorn
    3.4 miles
  • cable car Rigi Kaltbad
    4.1 miles
  • Luftseilbahn Weggis
    4.1 miles
  • Lido
    4.2 miles
  • Langmattli Platter
    4.2 miles
  • Luftseilbahn Brunni-Alp Gschwänd 8p Gondola
    4.3 miles
  • Swiss Museum of Transport
    4.4 miles
  • Luftseilbahn Niederrickenbach
    4.8 miles
Restaurants & cafes
  • Restaurant RITZCOFFIER
    0 miles
  • Cafe/Bar Palace Lobby Lounge
    0 miles
  • Cafe/Bar Pool Patio
    0 miles
  • Restaurant Sharq Oriental
    0 miles
Top attractions
  • Lucerne Train Station
    4.9 miles
  • Chapel Bridge
    5 miles
  • Lion Monument
    5.3 miles
  • Titlis Rotair Cable Car
    12.4 miles
Natural Beauty
  • Lake Vierwaldstättersee
    2.5 miles
  • Mountain Rigi
    6.2 miles
  • Mountain Pilatus
    6.2 miles
Closest Airports
  • Zurich Airport
    32.8 miles
  • Bern-Belp Airport
    41.5 miles
  • Basel-Mulhouse Airport
    57.6 miles
How to get to Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa from Zurich Airport
    Public transportation
    Car
    Free parking is available.
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4 Restaurants On Site

    Spices

    Food: Asian

    Ritzcoffier

    Food: European

    Sharq

    Food: Middle Eastern

    Taverne

    Food: Local

Resort Facilities at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa
Great facilities! Review score, 9.7
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Aerobics Additional charge
  • Live music/Performance Additional charge
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Themed dinners Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Movie nights
  • Temporary art galleries Additional charge
  • Tennis equipment
  • Evening entertainment Additional charge
  • Kids' club
  • Mini golf Additional charge
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Cycling
  • Hiking
  • Library
  • Playground
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
  • Tennis court Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage Additional charge
  • Tour desk
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible
2 swimming pools
Pool 1 – indoor
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – indoor (kids) Free!
  • Suitable for kids
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Open-air bath
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Solarium Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Albanian
  • Thai
  • Filipino
  • Ukrainian
  • Chinese
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House rules
Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
CHF 60 per child, per night
Extra bed by request
CHF 180 per child, per night
4 - 15 years
Extra bed by request
CHF 180 per child, per night
16+ years
Extra bed by request
CHF 225 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 nights, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa on this page.

  • Guests staying at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Full English/Irish
    • Gluten-free
    • American
    • Buffet

  • The prices at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa include:

    • Suite
    • Triple

  • Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is 150 feet from the center of Bürgenstock.

  • Check-in at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa by:

    • Train 1h 50min
    • Ferry 2h

  • The following parking options are available to guests staying at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Snorkeling
    • Diving
    • Library
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 2 miles)
    • Solarium
    • Kids' club
    • Evening entertainment
    • Horseback riding
    • Movie nights
    • Makeup services
    • Personal trainer
    • Facial treatments
    • Tour or class about local culture
    • Hair treatments
    • Locker rooms
    • Tennis equipment
    • Live music/Performance
    • Manicure
    • Temporary art galleries
    • Waxing services
    • Bike tours
    • Pedicure
    • Aerobics
    • Beauty services
    • Cooking class
    • Haircut
    • Open-air bath
    • Hair coloring
    • Walking tours
    • Hairstyling
    • Themed dinners
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa has 4 restaurants:

    • Taverne
    • Spices
    • Sharq
    • Ritzcoffier