Hotel

Hotel Butterfly, BW Signature Collection

Bodmenstrasse 21, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.6/10! (score from 2103 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,103 reviews

Very clean. Good ambiance and breakfast selection.

Joana United States of America

A comfortable room, very good and efficient staff, good buffet breakfast, free tea and cake in the afternoon, good a la carte and daily menu suppers, free sauna and a good location near the station.

Jandjl United Kingdom

location of the property was excellent! it’s near the train station and it’s at a quiet corner where not many people would be around or vehicles pass by, which makes it ver peaceful and quiet. our room had a superb view with a slight view of the tip of Matterhorn!! would definitely pick this hotel again when I visit zermatt again :)

Yiying Malaysia

Property is very close to Zermatt station. staff is very polite and active. breakfast spread is really nice.

Purab United Arab Emirates

The hotel is located close to the train station but off the main street. Offer a very nice breakfast buffet

John United States of America

Fantastic staff, 10/10 cleanliness Near train station Good breakfast

Ratchata Thailand

This is a wonderful hotel. The location is perfect; off the Main Street, close to the train station, close to a hiking path to the Matterhorn. The staff is very helpful. The restaurant is lovely, nice breakfast, wonderful dinner choices. Our pasta was excellent, the staff was professional. Our room was immaculate with a balcony where we could see the tip of the Matterhorn. Could not have been nicer.

Hunter\'s United States of America

Great location. Great breakfast and restaurant. Staff were very pleasant and helpful. A wonderful hotel.

David Canada

Stayed on the top floor with views of the town and Matterhorn if not cloudy.

Lilibeth United States of America

Locatio was perfect Close to station, main street a short walk so private area. Staff was exceptional as was breakfast. Great room with view of Matterhorn Friendly staff Picked up at station on arrival was a surprise and great service

James United States of America
8.8
Excellent
2,103 reviews
  • What guests loved the most:
  • “Very clean. Good ambiance and breakfast selection.”
    Joana Joana United States of America United States of America
  • “A comfortable room, very good and efficient staff, good buffet breakfast, free tea and cake in the afternoon, good a la carte and daily menu suppers, free sauna and a good location near the station.”
    Jandjl Jandjl United Kingdom United Kingdom
  • “location of the property was excellent! it’s near the train station and it’s at a quiet corner where not many people would be around or vehicles pass by, which makes it ver peaceful and quiet.”
    Yiying Yiying Malaysia Malaysia
  • “Property is very close to Zermatt station. staff is very polite and active. breakfast spread is really nice.”
    Purab Purab United Arab Emirates United Arab Emirates
  • “The hotel is located close to the train station but off the main street. Offer a very nice breakfast buffet”
    John John United States of America United States of America
  • “Fantastic staff, 10/10 cleanliness Near train station Good breakfast”
    Ratchata Ratchata Thailand Thailand
  • “This is a wonderful hotel. The location is perfect; off the Main Street, close to the train station, close to a hiking path to the Matterhorn. The staff is very helpful.”
    Hunter's Hunter's United States of America United States of America
  • “Great location. Great breakfast and restaurant. Staff were very pleasant and helpful. A wonderful hotel.”
    David David Canada Canada
  • “Stayed on the top floor with views of the town and Matterhorn if not cloudy.”
    Lilibeth Lilibeth United States of America United States of America
  • “Locatio was perfect Close to station, main street a short walk so private area. Staff was exceptional as was breakfast.”
    James James United States of America United States of America

Categories:

  • Staff9.0
  • Facilities8.9
  • Cleanliness9.2
  • Comfort9.3
  • Value for money8.8
  • Location9.6
Mountain view
Pet friendly
Free WiFi
Balcony
Bathtub
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Stay in the heart of Zermatt

You're eligible for a Genius discount at Hotel Butterfly, BW Signature Collection! To save at this property, all you have to do is sign in.

Hotel Butterfly, BW Signature Collection enjoys a quiet location in the center of car-free Zermatt, only 800 feet from the Gornergratbahn train station and the ski bus stop. A shared lounge and as free WiFi are available on site.

All rooms of the Hotel Butterfly, BW Signature Collection have a flat-screen TV with satellite channels and a private bathroom.

Continental and buffet breakfast options are available each morning at the accommodations. In the evening guests can enjoy a 4-course dinner in the hotel restaurant.

The wellness area features a Finnish sauna, an infrared cabin and a steam bath. During summer, the wellness area is available upon request.

Matterhorn is 5.6 mi from Hotel Butterfly, while Klein Matterhorn is 6.2 mi from the property. The nearest airport is Lugano Airport, 56 mi from the accommodations.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Butterfly, BW Signature Collection has been welcoming Booking.com guests since Jun 30, 2009
 Hotel chain/brand: BW Signature Collection by Best Western

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Nearby Ski Lifts:
  • Zermatt-Sunnegga - 1,450 feet
  • Matterhorn Express Gondola - 3,250 feet
  • Zermatt - Furi Ski Lift - 3,250 feet
  • Matterhorn Express 1 - 3,400 feet
Most popular amenities
Free WiFi
Family rooms
Butterfly
Non-smoking rooms
Skiing
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Italian, Vegetarian, Vegan, American, Buffet

Saved to 7865 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
2 twin beds
2 twin beds
1 queen bed
2 twin beds
2 twin beds
and
1 sofa bed
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Guest reviews
Categories:
Staff
9.0
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.8
Location
9.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Joana
    United States of AmericaUnited States of America
    “Very clean. Good ambiance and breakfast selection.”
  • Jandjl
    United KingdomUnited Kingdom
    “A comfortable room, very good and efficient staff, good buffet breakfast, free tea and cake in the afternoon, good a la carte and daily menu suppers, free sauna and a good location near the station.”
  • Yiying
    MalaysiaMalaysia
    “location of the property was excellent! it’s near the train station and it’s at a quiet corner where not many people would be around or vehicles pass by, which makes it ver peaceful and quiet. our room had a superb view with a slight view of the...”
  • Purab
    United Arab EmiratesUnited Arab Emirates
    “Property is very close to Zermatt station. staff is very polite and active. breakfast spread is really nice.”
  • John
    United States of AmericaUnited States of America
    “The hotel is located close to the train station but off the main street. Offer a very nice breakfast buffet”
  • Ratchata
    ThailandThailand
    “Fantastic staff, 10/10 cleanliness Near train station Good breakfast”
  • Hunter's
    United States of AmericaUnited States of America
    “This is a wonderful hotel. The location is perfect; off the Main Street, close to the train station, close to a hiking path to the Matterhorn. The staff is very helpful. The restaurant is lovely, nice breakfast, wonderful dinner choices. Our...”
  • David
    CanadaCanada
    “Great location. Great breakfast and restaurant. Staff were very pleasant and helpful. A wonderful hotel.”
  • Lilibeth
    United States of AmericaUnited States of America
    “Stayed on the top floor with views of the town and Matterhorn if not cloudy.”
  • James
    United States of AmericaUnited States of America
    “Locatio was perfect Close to station, main street a short walk so private area. Staff was exceptional as was breakfast. Great room with view of Matterhorn Friendly staff Picked up at station on arrival was a surprise and great service”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Is there a room with bath
    Economy room is only with shower available.
    Answered on 6 October 2019
  • hi there is there any half baked options available? thanks
    Good afternoon The restaurant is for our hotel guests open and half board ( CHF 35.00 p.p./day - by reservation for the whole stay ) or à la carte is ..
    Answered on 25 March 2021
  • Hi, I will like to check 1. Does the room come with an electric kettle ? 2. If there self service laundry facilities ? 3. Is there a safe in the room..
    There is kettle in the room and also laundry facilities and safe. towels for all the clients and supermarket is 2 minutes walking from the hotel.
    Answered on 22 August 2022
  • Hi there, is Zermatt open currently for skiing? And are shops and restaurants open? Thank you Jaqui
    Good morning The slopes are open at the moment, but the restaurants are closed. Only the Hotelrestaurants or Take away is possible. Best regards
    Answered on 26 December 2020
  • Hi Thanks for answering my previous question. I understand that all superior queen bedrooms have balcony. Do they all also have mountain view? Thanks
    They all have mountain view but no Matterhorn view. Regards, Sandrine, Reception
    Answered on 6 January 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Butterfly

    Food: Italian, European

    Open for: Breakfast, Dinner, High tea

    Menu: Buffet & À La Carte

Amenities of Hotel Butterfly, BW Signature Collection
Most popular amenities
Free WiFi
Family rooms
Butterfly
Non-smoking rooms
Skiing
Bar
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
    Off-site
  • Pool table
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Spa
  • Turkish/Steam Bath
  • Sauna
Languages Spoken
  • German
  • English
  • French
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Butterfly, BW Signature Collection takes special requests – add in the next step!

Check-in

3:00 PM - 10:30 PM

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Hotel Butterfly, BW Signature Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the spa area is not available in summer.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Butterfly, BW Signature Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Bar is closed from Sun, Oct 16, 2022 until Fri, Dec 02, 2022

Sauna is closed from Sun, Oct 16, 2022 until Fri, Dec 02, 2022

FAQs about Hotel Butterfly, BW Signature Collection

  • Guests staying at Hotel Butterfly, BW Signature Collection can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Vegan
    • American
    • Buffet

  • Hotel Butterfly, BW Signature Collection has 1 restaurant:

    • Butterfly

  • The prices at Hotel Butterfly, BW Signature Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Butterfly, BW Signature Collection is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Butterfly, BW Signature Collection offers the following activities/services (charges may apply):

    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Pool table
    • Skiing

  • Room options at Hotel Butterfly, BW Signature Collection include:

    • Suite
    • Twin
    • Double
    • Triple

  • Hotel Butterfly, BW Signature Collection is 650 feet from the center of Zermatt.