Hotel Hotel Butterfly, BW Signature Collection

Bodmenstrasse 21, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.6/10! (score from 1924 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
1,924 reviews

all staffs are very nice! hotel location is so close to a station making people with luggages more comfortable.

Sarisa Thailand

Everything was perfect the location just next to the station, the interior, the staff, the clean big room, and the amazing breakfast

Wael Lebanon

Everything! exceptional customer service; location was great and breakfast was really good. The room was really spacious and clean and the bed was very comfortable.

Monica Puerto Rico

The room is really spacious with and inclined roof, wide balcony and nice bathroom with sunroof. The view is not bad, we choose the city view and quite like it. The location is great, 5 min walk from the main station and walking street Its famous breakfast is as the rumor said "excellent". High quality of food with many impressive local/homemade dishes. this place has many rooms for big family or big group.

Jakrapan Thailand

breakfast was much better than expected. we had tea/coffee hour between 4-5:30 with great snacks. staff were super friendly and the hotel was very clean. it also had a sauna!

Delaram United States of America

GREAT location!!! Awesome breakfast. Friendly and helpful staff.

Lisa United States of America

The hotel is very close to the train station, which was very convenient as we were traveling with ski equipment. We had dinner at the hotel which was okay, the breakfast was excellent and various. The staff is super attentive and kind. We didn’t know that the hotel had a small spa, so finding it out after a ski day was a very pleasant surprise.

Alessia Switzerland

The breakfast was really good and complete. Very new and nice structure.

Francesca Switzerland

Great breakfast. Wonderful staff. Room very clean and well kept up every day. Nice balcony with a beautiful view. Located very close to the "Main Drag" of Zermatt. Easy walking distance to the train station, lift station, ski bus stop, and many shops and restaurants.

Innsbruck30 United States of America

Love everything in this hotel Definitely came back

Nicole United States of America
8.9
Excellent
1,924 reviews
  • What guests loved the most:
  • “all staffs are very nice! hotel location is so close to a station making people with luggages more comfortable.”
    Sarisa Sarisa Thailand Thailand
  • “Everything was perfect the location just next to the station, the interior, the staff, the clean big room, and the amazing breakfast”
    Wael Wael Lebanon Lebanon
  • “Everything! exceptional customer service; location was great and breakfast was really good. The room was really spacious and clean and the bed was very comfortable.”
    Monica Monica Puerto Rico Puerto Rico
  • “The room is really spacious with and inclined roof, wide balcony and nice bathroom with sunroof. The view is not bad, we choose the city view and quite like it.”
    Jakrapan Jakrapan Thailand Thailand
  • “breakfast was much better than expected. we had tea/coffee hour between 4-5:30 with great snacks. staff were super friendly and the hotel was very clean. it also had a sauna!”
    Delaram Delaram United States of America United States of America
  • “GREAT location!!! Awesome breakfast. Friendly and helpful staff.”
    Lisa Lisa United States of America United States of America
  • “The hotel is very close to the train station, which was very convenient as we were traveling with ski equipment. We had dinner at the hotel which was okay, the breakfast was excellent and various.”
    Alessia Alessia Switzerland Switzerland
  • “The breakfast was really good and complete. Very new and nice structure.”
    Francesca Francesca Switzerland Switzerland
  • “Great breakfast. Wonderful staff. Room very clean and well kept up every day. Nice balcony with a beautiful view. Located very close to the "Main Drag" of Zermatt.”
    Innsbruck30 Innsbruck30 United States of America United States of America
  • “Love everything in this hotel Definitely came back”
    Nicole Nicole United States of America United States of America

Categories:

  • Staff9.0
  • Facilities8.9
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.8
  • Location9.6
  • Free WiFi9.1

Stay in the heart of Zermatt – Excellent location – show map

You're eligible for a Genius discount at Hotel Butterfly, BW Signature Collection! To save at this property, all you have to do is sign in.

Hotel Butterfly, BW Signature Collection enjoys a quiet location in the center of car-free Zermatt, only 800 feet from the Gornergratbahn train station and the ski bus stop. A shared lounge, a garden and a terrace, as well as free WiFi are available on site.

All rooms of the Hotel Butterfly, BW Signature Collection have a flat-screen TV with satellite channels and a private bathroom.

Continental and buffet breakfast options are available each morning at the accommodations. In the evening guests can enjoy a 4-course dinner in the hotel restaurant.

The wellness area features a Finnish sauna, an infrared cabin and a steam bath. During summer, the wellness area is available upon request. Massages are also offered on request.

Matterhorn is 5.6 mi from Hotel Butterfly, while Klein Matterhorn is 6.2 mi from the property. The nearest airport is Lugano Airport, 56 mi from the accommodations.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Butterfly, BW Signature Collection has been welcoming Booking.com guests since Jun 30, 2009
 Hotel chain/brand: BW Signature Collection by Best Western

Show me more

Most popular amenities

Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Skiing
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Italian, Vegetarian, Vegan, American, Buffet

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Availability

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Sleeps Room Type Price
Max adults: 3. Max children: 1
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Max adults: 2. Max children: 1
Budget Twin Room
  • 2 twin beds
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Max adults: 3. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 3. Max children: 1
Family Room with Balcony PLUS
  • 2 twin beds and
  • 1 sofa bed
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Hotel Butterfly, BW Signature Collection

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 1,924 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.9
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.8
  • Location9.6
  • Free WiFi9.1

Select topics to read reviews:

See what guests loved the most:

  • Sarisa Thailand

    “all staffs are very nice! hotel location is so close to a station making people with luggages more comfortable.”

  • Wael Lebanon

    “Everything was perfect the location just next to the station, the interior, the staff, the clean big room, and the amazing breakfast”

  • Monica Puerto Rico

    “Everything! exceptional customer service; location was great and breakfast was really good. The room was really spacious and clean and the bed was very comfortable.”

  • Jakrapan Thailand

    “The room is really spacious with and inclined roof, wide balcony and nice bathroom with sunroof. The view is not bad, we choose the city view and quite like it. The location is great, 5 min walk from the main station and walking street Its famous breakfast is as the rumor said "excellent". High quality of food with many impressive local/homemade dishes. this place has many rooms for big family or big group.”

  • Delaram United States of America

    “breakfast was much better than expected. we had tea/coffee hour between 4-5:30 with great snacks. staff were super friendly and the hotel was very clean. it also had a sauna!”

  • Lisa United States of America

    “GREAT location!!! Awesome breakfast. Friendly and helpful staff.”

  • Alessia Switzerland

    “The hotel is very close to the train station, which was very convenient as we were traveling with ski equipment. We had dinner at the hotel which was okay, the breakfast was excellent and various. The staff is super attentive and kind. We didn’t know that the hotel had a small spa, so finding it out after a ski day was a very pleasant surprise.”

  • Francesca Switzerland

    “The breakfast was really good and complete. Very new and nice structure.”

  • Innsbruck30 United States of America

    “Great breakfast. Wonderful staff. Room very clean and well kept up every day. Nice balcony with a beautiful view. Located very close to the "Main Drag" of Zermatt. Easy walking distance to the train station, lift station, ski bus stop, and many shops and restaurants.”

  • Nicole United States of America

    “Love everything in this hotel Definitely came back”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Is there a room with bath
    Economy room is only with shower available.
    Asked about: Superior Queen Bed Room • Answered on October 6, 2019
  • hi there is there any half baked options available? thanks
    Good afternoon The restaurant is for our hotel guests open and half board ( CHF 35.00 p.p./day - by reservation for the whole stay ) or à la carte is available. Best regards
    Answered on March 25, 2021
  • Its alowed dogs
    Dogs are allowed. The price per day/dog 10.00 CHF.
    Asked about: Family Room with Balcony PLUS • Answered on September 11, 2020
  • Hi, Can I guarantee to have a balcony and mountain view if I book the superior queen bedroom? Thanks
    Good morning Please note that all our rooms have balcony. Regards, Sandrine, Reception
    Answered on January 6, 2021
  • There is no car parking so where do you park?
    To come from Täsch to Zermatt are 2 options: with the shuttle train or with a Taxi. The best option is to park the car in the Matterhorn Terminal and there is directly the train and the Taxi station.
    Answered on August 13, 2020

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matterhorn Golf club
    0.1 miles
  • Matterhorn Museum
    0.3 miles
  • Mountaineers' cemetery
    0.3 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.6 miles
  • Zermatt - Matterhorn
    0.6 miles
  • Matterhorn Express 1
    0.6 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1.1 miles
Restaurants & cafes
  • Restaurant Sportsbar TIME OUT
    0.1 miles
  • Cafe/Bar HOME MADE
    0.1 miles
  • Restaurant Restaurant Schäferstube
    0.2 miles
  • Restaurant Restaurant Walliser Stube
    0.4 miles
Top attractions
  • Matterhorn
    5.4 miles
  • Klein Matterhorn
    5.9 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.7 miles
Natural Beauty
  • Mountain Matterhorn
    0.6 miles
Ski lifts
  • Gornergrat
    0.1 miles
  • Sunnegga Rothorn
    0.2 miles
  • Matterhorn Glacier Paradise
    0.3 miles
Public transit
  • Train Zermatt Train Station
    0.1 miles
Closest Airports
  • Milan Malpensa Airport
    53.8 miles
  • Lugano Airport
    55.7 miles
  • Turin Airport
    57.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Butterfly

    Food: Italian, European

    Open for: Breakfast, Dinner, High tea

    Menu: Buffet & À La Carte

Amenities of Hotel Butterfly, BW Signature Collection

Most popular amenities

Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Skiing
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
  • Garden
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking Off-site
  • Pool table
  • Skiing Off-site
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Shuttle service (free)
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Health & Wellness Facilities
  • Turkish/Steam Bath
  • Sauna
Languages Spoken
  • German
  • English
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Butterfly, BW Signature Collection takes special requests – add in the next step!

Check-in

3:00 PM - 10:30 PM

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Hotel Butterfly, BW Signature Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the spa area is not available in summer.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Butterfly, BW Signature Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Bar is closed from Sun, Oct 16, 2022 until Fri, Dec 02, 2022

Sauna is closed from Sun, Oct 16, 2022 until Fri, Dec 02, 2022

FAQs about Hotel Butterfly, BW Signature Collection

  • Guests staying at Hotel Butterfly, BW Signature Collection can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Vegan
    • American
    • Buffet

  • Hotel Butterfly, BW Signature Collection is 500 feet from the center of Zermatt.

  • Hotel Butterfly, BW Signature Collection offers the following activities/services (charges may apply):

    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Pool table
    • Skiing

  • The prices at Hotel Butterfly, BW Signature Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Butterfly, BW Signature Collection include:

    • Suite
    • Twin
    • Double
    • Triple

  • Hotel Butterfly, BW Signature Collection has 1 restaurant:

    • Butterfly

  • Check-in at Hotel Butterfly, BW Signature Collection is from 3:00 PM, and check-out is until 11:00 AM.