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Located 2625 feet from the Lugano Exhibition Center and 0.6 mi from the lake, Hotel City Lugano is a modern, nonsmoking building with stylish and air-conditioned rooms. Free WiFi is available in all areas, and underground parking is available for small/medium cars on site for an extra charge. The modern, soundproofed rooms at Lugano City Hotel are all fitted with an LED TV, LED lighting, universal sockets, a mini-bar with free nonalcoholic drinks, a safe, a desk and a kettle with a coffee/tea maker. The private bathrooms come with a shower, hairdryer and free toiletries. Printers and coffee machines are provided on every floor. The lobby features a bar, a breakfast area, and access to a terrace. The City Hotel is 1.6 mi from Monte San Salvatore and 0.9 mi from Lugano Train Station. The closest bus stop is 656 feet away. Lugano University is a 2-minute walk from the hotel, and various shops, bars and restaurants are reachable within a 10-minute walk.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.4
Free Wifi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Seok
    South Korea South Korea
    We were highly inspired to see how Katia has served the visitors at the breakfast, asking for coffee, smiling, greeting and she knew where we come from and at which room we stay. If I visit Lugano again, I will definately stay at Hotel City...
  • Carole
    Switzerland Switzerland
    Very comfortable stay. Clean, comfortable, quiet room with excellent shower. Nothing to complain about at all.
  • Romano
    Croatia Croatia
    Location, excellent service, comfortable beds, spotless clean, friendly and helpful staff, great breakfast

Hotel area info

Amenities of Hotel City Lugano
Great facilities! Review score, 8.8

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs CHF 20 per day.
  • Electric vehicle charging station
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Baggage storage
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • German
  • English
  • French
  • Italian
  • Russian

House rules
Hotel City Lugano takes special requests – add in the next step!

Check-in
From 15:00 to 23:00
You need to let the property know what time you'll be arriving in advance.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Must-know information for guests at this property

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that parking is available only for small or medium cars.

Please inform Hotel City Lugano of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Hotel City Lugano

  • Hotel City Lugano offers the following activities/services (charges may apply):

    • Hotel City Lugano is 0.7 miles from the center of Lugano. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel City Lugano is from 3:00 PM, and check-out is until 11:00 AM.

    • The prices at Hotel City Lugano may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel City Lugano include:

      • Double
      • Twin/Double
      • Family

    • Guests staying at Hotel City Lugano can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • Buffet
      • Breakfast to go