Hotel Hotel des Balances

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Weinmarkt, 6004 Lucerne, Switzerland – Excellent location – show map

Excellent location – rated 9.8/10! (score from 1730 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
1,730 reviews

For the swiss average, the room size was good. Everything renovated, silence, great L'Occitane amenities. The bar is beautiful and the drinks great. Really recommend.

Fernanda Switzerland

The room was exceptional, especially the balcony overlooking the water.

Mark United States of America

Loved everything about the hotel. Amazing location, facilities and staff

Marilyn United States of America

the location was excellent. the staff went above and beyond to help us in whatever we needed. the room was very well kept and clean.

Barbara United States of America

Prime location, perfect service. Can't wait to go back.

Jeremy United States of America

Staff was professional and friendly. View was beyond compare. Gorgeous. Room was big and clean and updated. Loved it! Oh and the food at the restaurant was amazing. Great bartenders too!

Kerri United States of America

The location, the bedroom, the amenities, the coffee and tea facility

Hms Indonesia

Staff was welcoming, professional and very helpful. Exceeded our expectations. Dinner at the restaurant was exquisite. Thank you!

Kevin United States of America

The view from my balcony looking over the river and across from the church was fantastic. I hated to leave it. The service was great, staff was friendly and helpful. The dining and bar were great, I liked everything about the hotel. The perfect hotel in Lucerne.

Douglas United States of America

The hotel was right on the water and near many restaurants and shops. We woke up to a fantastic view of Mount Pilatus and the sunsets we gorgeous! The hotel staff were extremely accommodating. It was super clean as well. We ate at the Michelin star restaurant in the basement level and it was fantastic! Our stay here was our favorite part of our honeymoon. highly recommend it!

Talia United States of America
9.0
Wonderful
1,730 reviews
  • What guests loved the most:
  • “For the swiss average, the room size was good. Everything renovated, silence, great L'Occitane amenities. The bar is beautiful and the drinks great. Really recommend.”
    Fernanda Fernanda Switzerland Switzerland
  • “The room was exceptional, especially the balcony overlooking the water.”
    Mark Mark United States of America United States of America
  • “Loved everything about the hotel. Amazing location, facilities and staff”
    Marilyn Marilyn United States of America United States of America
  • “the location was excellent. the staff went above and beyond to help us in whatever we needed. the room was very well kept and clean.”
    Barbara Barbara United States of America United States of America
  • “Prime location, perfect service. Can't wait to go back.”
    Jeremy Jeremy United States of America United States of America
  • “Staff was professional and friendly. View was beyond compare. Gorgeous. Room was big and clean and updated. Loved it! Oh and the food at the restaurant was amazing. Great bartenders too!”
    Kerri Kerri United States of America United States of America
  • “The location, the bedroom, the amenities, the coffee and tea facility”
    Hms Hms Indonesia Indonesia
  • “Staff was welcoming, professional and very helpful. Exceeded our expectations. Dinner at the restaurant was exquisite. Thank you!”
    Kevin Kevin United States of America United States of America
  • “The view from my balcony looking over the river and across from the church was fantastic. I hated to leave it. The service was great, staff was friendly and helpful.”
    Douglas Douglas United States of America United States of America
  • “The hotel was right on the water and near many restaurants and shops. We woke up to a fantastic view of Mount Pilatus and the sunsets we gorgeous! The hotel staff were extremely accommodating.”
    Talia Talia United States of America United States of America

Categories:

  • Staff9.3
  • Facilities9.0
  • Cleanliness9.3
  • Comfort 9.3
  • Value for money8.3
  • Location 9.8
  • Free WiFi9.0
High score for Lucerne

Stay in the heart of Lucerne – Excellent location – show map

You're eligible for a Genius discount at Hotel des Balances! To save at this property, all you have to do is sign in.

Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge.

Most rooms offers views of the Chapel Bridge, the Jesuit Church and the Weinmarkt square.

The Restaurant La Balance serves excellent French and Swiss cuisine and features a river-side terrace. There is also a casual bistro and a piano bar at the Hotel des Balances.

This is our guests' favorite part of Lucerne, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Hotel des Balances has been welcoming Booking.com guests since Jul 17, 2009

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Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Lucerne, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Private parking available

Saved to 7061 lists

Availability

When would you like to stay at Hotel des Balances?

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 1. Max children: 1
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Max adults: 1. Max children: 1
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Max adults: 3. Max children: 2
Triple Room with City View
  • 1 twin bed and
  • 1 full bed
or
  • 3 twin beds
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Max adults: 3. Max children: 2
Triple Room with River View
  • 3 twin beds
or
  • 1 twin bed and
  • 1 full bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Queen Room
  • 1 queen bed
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4 reasons to choose Hotel des Balances

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.0
Wonderful · 1,730 reviews
Read all reviews
  • Staff9.3
  • Facilities9.0
  • Cleanliness9.3
  • Comfort 9.3
  • Value for money8.3
  • Location 9.8
    View
  • Free WiFi9.0
High score for Lucerne

Select topics to read reviews:

See what guests loved the most:

  • Fernanda Switzerland

    “For the swiss average, the room size was good. Everything renovated, silence, great L'Occitane amenities. The bar is beautiful and the drinks great. Really recommend.”

  • Mark United States of America

    “The room was exceptional, especially the balcony overlooking the water.”

  • Marilyn United States of America

    “Loved everything about the hotel. Amazing location, facilities and staff”

  • Barbara United States of America

    “the location was excellent. the staff went above and beyond to help us in whatever we needed. the room was very well kept and clean. ”

  • Jeremy United States of America

    “Prime location, perfect service. Can't wait to go back. ”

  • Kerri United States of America

    “Staff was professional and friendly. View was beyond compare. Gorgeous. Room was big and clean and updated. Loved it! Oh and the food at the restaurant was amazing. Great bartenders too!”

  • Hms Indonesia

    “The location, the bedroom, the amenities, the coffee and tea facility”

  • Kevin United States of America

    “Staff was welcoming, professional and very helpful. Exceeded our expectations. Dinner at the restaurant was exquisite. Thank you! ”

  • Douglas United States of America

    “The view from my balcony looking over the river and across from the church was fantastic. I hated to leave it. The service was great, staff was friendly and helpful. The dining and bar were great, I liked everything about the hotel. The perfect hotel in Lucerne.”

  • Talia United States of America

    “The hotel was right on the water and near many restaurants and shops. We woke up to a fantastic view of Mount Pilatus and the sunsets we gorgeous! The hotel staff were extremely accommodating. It was super clean as well. We ate at the Michelin star restaurant in the basement level and it was fantastic! Our stay here was our favorite part of our honeymoon. highly recommend it! ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hotel des Balances

Welcoming Booking.com guests since Jul 17, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is it possible to walk to the Lucerne train station from this hotel?

    On foot you reach us in about 7 minutes by crossing the large bridge (Seebrücke) and then turning left and walking alongside the Reuss river. The way to the Hotel des Balances is signposted.

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    Asked about: Double Room with City View • Answered on October 12, 2019
  • Hi, is late check-in possible? I will arrive midnight-1am.

    yes, we have 24 hours reception

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    Answered on February 15, 2020
  • Can we add daily breakfast to the room rate?

    Yes you can.

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    Asked about: Double Room with River View • Answered on January 6, 2021
  • Hello, We will be staying at your hotel on Friday February 26th and I was inquiring about Parking. Is it clearly indicated close to the Hotel? Is it better to drop our bag off first? Should we reserve a parking space with you? Thank you for your information.

    You are welcome to drive up directly in front of the hotel with your car, leave the car key at the reception and we will park it for you for CHF 33.00 per night. You do not need to reserve a parking space in advance.

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    Answered on February 24, 2021
  • Hi, does the property has air conditioning?

    Yes, there is everywhere air conditioning in the Hotel.

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    Answered on July 22, 2021
  • Hello, do you have rooms with 2 single beds? I am traveling with a friend next week. Also, is it possible to have breakfast in the room? Thank you.

    Hello, yes we do have double rooms where we can prepare two single beds. Also we do have the option for in room breakfast.

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    Answered on January 11, 2022
  • Hello where is the parking? can you guarantee availability?

    We have parking available for 33.- the night.

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    Answered on March 21, 2021
  • Good day I have 10 years child. And 2 adults 3 years baby do I can add extra bed and take 1 room Because I can’t leave my children alone

    You can book a triple room or a Suite, where we will add an extrabed or a sofabed.

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    Answered on August 27, 2021
  • Do this room have a balcony?!

    Not all rooms do have a balcony in this category. If you would like to get a room with a confirmed balcony you can book our suites.

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    Asked about: Double Room with River View • Answered on August 5, 2021
  • Does the hotel offer transfers from the airport in Zurich to your hotel? If not what is the best way to reach your hotel from the airport?

    Our hotel does not offer a private transfer but we can organize a taxi for you. The other option is to travel by train, as you hav a direct line to Lucerne.

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    Answered on January 14, 2022
  • Do I have a opportunity to celebrate my birthday in your restaurant (9.94, the dinner), went to my guests also book the rooms in your hotel? 

    Good evening You are welcome to celebrate your birthday with us. You just have to have a room with us that you can be in the restaurant. Sincerely yours Hotel des Balances Julia Heer Front Office

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    Answered on March 27, 2021
  • Do all rooms have Air conditioning?

    Yes all rooms do have air conditioning.

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    Asked about: Double Room with River View • Answered on July 24, 2021
  • Hello, can i stay with my 4 years old child in the river room? Just want to be sure, thanks

    Yes if you book a triple room to the river.

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    Answered on October 24, 2021
  • hi there, do you have a conference room that is bookable? thanks

    when would you like to book a conference room?

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    Answered on April 22, 2021
  • Do I have to get a COVID-19 test to stay at the hotel? And what about restaurants and cafes in the city?

    You need a covid certificate to enter all restaurants and bars in the city. If you are just staying in your room you do not need a certificate.

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    Answered on November 16, 2021
  • Guten Tag haben Sie longstay Angebote von mind 1 Monat?

    leider nicht. wir haben Tagespreise.

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    Answered on March 8, 2021
  • Hello, where is the hotel parking? Is it secure? and are parking reservations possible?

    Hi, you don't need to book it in advance. We have parking for CHF 33.- a night available. yes, it's secure

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    Answered on March 16, 2021
  • Hello, does the “double room with river view” have balcony? If not cab you tell me which room has?

    Not all double rooms have a balcony. If you would like to have a confirmed balcony in the room you have to book the suite.

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    Answered on October 24, 2021
  • Good day Do we have to use cable car to reach to hotel or we can reach by car ? Also there is parking available?

    Our hotel is in the heart of Lucerne, where you do not need a cable car to reach us. Parking is available, you can drive up front of the hotel.

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    Answered on August 27, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

The old town is located by crystal-clear Lake Lucerne. Don't miss the Kapellbrücke, a wooden bridge across the waters that has survived for an astounding seven centuries.

What's nearby
  • Jesuit Church
    0.1 miles
  • Franciscan Church
    0.1 miles
  • Spreuer Bridge
    0.1 miles
  • Chapel Bridge
    0.1 miles
  • Rosengart Collection Lucerne
    0.2 miles
  • Musegg Wall
    0.2 miles
  • Hertenstein street
    0.3 miles
  • Château Gütsch
    0.4 miles
  • Lion Monument
    0.5 miles
Natural Beauty
  • Mountain Pilatus, Pilatus-Bahnen in Kriens
    2.5 miles
  • Mountain Rigi, Rigi-Bahnen in Viznau
    15.5 miles
  • Lake Vierwaldstättersee
    0.1 miles
Public transit
  • Train Lucerne Train Station
    0.3 miles
Closest Airports
  • Zurich Airport
    30.2 miles
  • Bern-Belp Airport
    39 miles
  • Basel-Mulhouse Airport
    52.5 miles
How to get to Hotel des Balances from Zurich Airport
    Private shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Balances

    Food: French, Seafood, International, European

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Amenities of Hotel des Balances

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Restaurant
Bar
Outdoors
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs CHF 33 per day.
  • Electric vehicle charging station
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Public transit tickets
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Airport shuttle (additional charge)
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages Spoken
  • German
  • English
  • Spanish
  • French
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Hotel des Balances takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

4:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking for more than 10 people, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Hotel des Balances accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that advance reservations are recommended for the hotel restaurant.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel des Balances

  • The prices at Hotel des Balances may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel des Balances offers the following activities/services (charges may apply):

    • Hiking
    • Golf course (within 2 miles)

  • The following parking options are available to guests staying at Hotel des Balances (subject to availability):

    • Private Parking
    • Parking
    • Secure parking
    • Electric vehicle charging station

  • Check-in at Hotel des Balances is from 2:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Hotel des Balances by:

    • Train 1h
    • Airport shuttle (arranged by property) 1h

  • Room options at Hotel des Balances include:

    • Double
    • Suite
    • Single
    • Triple
    • Family

  • Guests staying at Hotel des Balances can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte

  • Hotel des Balances has 1 restaurant:

    • Balances

  • Hotel des Balances is 1,300 feet from the center of Lucerne.