Hotel
Travel Sustainable property

Hotel Ambassador

Seftigenstrasse 99, Mattenhof-Weissenbühl, 3007 Bern, Switzerland – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
2,276 reviews

great location, the tran no. 9 is right in front of the hotel. good food at the restaurant, very helpful and nice hospitality.

Padiwaratda United States of America

Lovely hotel with perfect location. Extremely well connected by tram and the hotel provides free passes for day travel which came very handy. hotel itself is well equipped, clean and well maintained. rooms were cosy but had all the essentials that a family would need. highly recommend

Namit France

Convenient tram stop outside hotel. Room air conditioning worked well. Large elevator cabs. Fun restaurant.

Michael United States of America

the staff are very supportive by default , without show, just request, they respond location is close by tram station where you can go anywhere easily the hotel provides free tickets for public transportation free parking for car in the location

Khaled Egypt

Great small spa, pool and relaxing area. Free garage parking. Free transit pass, with tram right in front of the hotel. Very friendly and helpful receptionist who was gracious enough to give us an early check-in.

Edward United States of America

Very welcoming staffs, good facilities and nice breakfast!

Bernardo Luxembourg

Location is great. A short ride from the old town area. The staff was very courteous. Free parking was a great perk!

Karyna United States of America

the public transport ticket was very useful to have!

Ágnes Hungary

Fantastic staff. Front desk was wonderful and all staff throughout hotel were friendly and accommodating. Really comfy beds. Tram access was so convenient.

Robert United States of America

Free parking Friendly and supportive staff The tram is few meters away and take you to the centre in less than 10 minutes

Jawad Bahrain
8.0
Very Good
2,276 reviews
  • What guests loved the most:
  • “great location, the tran no. 9 is right in front of the hotel. good food at the restaurant, very helpful and nice hospitality.”
    Padiwaratda Padiwaratda United States of America United States of America
  • “Lovely hotel with perfect location. Extremely well connected by tram and the hotel provides free passes for day travel which came very handy. hotel itself is well equipped, clean and well maintained.”
    Namit Namit France France
  • “Convenient tram stop outside hotel. Room air conditioning worked well. Large elevator cabs. Fun restaurant.”
    Michael Michael United States of America United States of America
  • “the staff are very supportive by default , without show, just request, they respond location is close by tram station where you can go anywhere easily the hotel provides free tickets for public...”
    Khaled Khaled Egypt Egypt
  • “Great small spa, pool and relaxing area. Free garage parking. Free transit pass, with tram right in front of the hotel.”
    Edward Edward United States of America United States of America
  • “Very welcoming staffs, good facilities and nice breakfast!”
    Bernardo Bernardo Luxembourg Luxembourg
  • “Location is great. A short ride from the old town area. The staff was very courteous. Free parking was a great perk!”
    Karyna Karyna United States of America United States of America
  • “the public transport ticket was very useful to have!”
    Ágnes Hungary Hungary
  • “Fantastic staff. Front desk was wonderful and all staff throughout hotel were friendly and accommodating. Really comfy beds. Tram access was so convenient.”
    Robert Robert United States of America United States of America
  • “Free parking Friendly and supportive staff The tram is few meters away and take you to the centre in less than 10 minutes”
    Jawad Jawad Bahrain Bahrain

Categories:

  • Staff9.0
  • Facilities8.0
  • Cleanliness8.6
  • Comfort8.3
  • Value for money7.8
  • Location8.5
8.0
Very Good
2,276 reviews
Categories:
Staff
9.0
Facilities
8.0
Cleanliness
8.6
Comfort
8.3
Value for money
7.8
Location
8.5
Free WiFi
8.4
Filters

Offering free underground parking and free spa facilities, the Hotel Ambassador was renovated by star architect Ali Tayar in 2013, and is located in a quiet area, 7 minutes by public transport from Bern’s city center. The public transport links are right in front of the hotel, and WiFi is free. Guests can use the public transports in Bern for free.

All rooms at Hotel Ambassador are air-conditioned. They either offer views of the countryside and the Gurten Mountain or Bern's Old Town, with the Federal House of Parliament and the Bern Minster in the background.

An American breakfast buffet is served daily and a quick breakfast is possible as well. There are 2 different restaurants: Taishi, which is a Japanese Teppan-Yaki restaurant, and the panoramic Le Pavillon Restaurant, which serves seasonal international cuisine. A hotel bar with a bistro and 8 meeting rooms for up to 250 people are also available.

Hotel Ambassador's friendly staff creates an inviting atmosphere for guests and can offer tips on what to do and see during your stay.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Hotel Ambassador has been welcoming Booking.com guests since Jul 27, 2009

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Most popular amenities
Indoor swimming pool
Free parking
Free WiFi
Spa
Non-smoking rooms
Fitness center
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2737 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
or
1 full bed
1 queen bed
1 twin bed
2 twin beds
or
1 full bed
1 full bed
or
2 twin beds
1 twin bed
3 twin beds
3 twin beds
3 twin beds
2 twin beds
and
1 full bed
2 twin beds
and
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.0
Cleanliness
8.6
Comfort
8.3
Value for money
7.8
Location
8.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Padiwaratda
    United States of AmericaUnited States of America
    “great location, the tran no. 9 is right in front of the hotel. good food at the restaurant, very helpful and nice hospitality.”
  • Namit
    FranceFrance
    “Lovely hotel with perfect location. Extremely well connected by tram and the hotel provides free passes for day travel which came very handy. hotel itself is well equipped, clean and well maintained. rooms were cosy but had all the essentials that...”
  • Michael
    United States of AmericaUnited States of America
    “Convenient tram stop outside hotel. Room air conditioning worked well. Large elevator cabs. Fun restaurant.”
  • Khaled
    EgyptEgypt
    “the staff are very supportive by default , without show, just request, they respond location is close by tram station where you can go anywhere easily the hotel provides free tickets for public transportation free parking for car in the location”
  • Edward
    United States of AmericaUnited States of America
    “Great small spa, pool and relaxing area. Free garage parking. Free transit pass, with tram right in front of the hotel. Very friendly and helpful receptionist who was gracious enough to give us an early check-in.”
  • Bernardo
    LuxembourgLuxembourg
    “Very welcoming staffs, good facilities and nice breakfast!”
  • Karyna
    United States of AmericaUnited States of America
    “Location is great. A short ride from the old town area. The staff was very courteous. Free parking was a great perk!”
  • Ágnes
    HungaryHungary
    “the public transport ticket was very useful to have!”
  • Robert
    United States of AmericaUnited States of America
    “Fantastic staff. Front desk was wonderful and all staff throughout hotel were friendly and accommodating. Really comfy beds. Tram access was so convenient.”
  • Jawad
    BahrainBahrain
    “Free parking Friendly and supportive staff The tram is few meters away and take you to the centre in less than 10 minutes”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • What time does the spa & pool open and close?
    The SPA is open from 08AM until 11PM but at the moment it is limited for 1h30min per guest.
    Answered on 24 March 2021
  • Is your restaurant open for guests?
    Our restaurants are actually open for hotel guests.
    Answered on 20 March 2021
  • Is there free parking available?
    We offer free parking infront of the hotel and in the Garage.
    Answered on 30 June 2022
  • Hi, Do we need a negative PCR or rapid test to stay at the hotel??
    Dear Sir You do not need a corona test to stay with us. Kind regards Tim Hüttich Reception
    Answered on 4 July 2021
  • do you have wifi in your hotel?
    Dear guest, Yes we do have free WiFi available in all Areas. best regards HOTEL AMBASSADOR****
    Answered on 27 February 2021
  • Still looking?
Hotel area info *
Restaurants
2 Restaurants On Site
  • Le Pavillon
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Teppanyaki-Restaurant "Taishi"
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
Amenities of Hotel Ambassador
Great facilities! Review score, 8
Most popular amenities
Indoor swimming pool
Free parking
Free WiFi
Spa
Non-smoking rooms
Fitness center
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Cycling
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese

House rules

Hotel Ambassador takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

From 3:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
CHF 20 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card American Express Cash Hotel Ambassador accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that on the day of arrival, the booking confirmation is valid as a public transportation ticket, including a transfer from the Bern Airport.

FAQs about Hotel Ambassador

  • The prices at Hotel Ambassador may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Ambassador offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Locker rooms
    • Fitness
    • Swimming pool
    • Spa facilities
    • Bicycle rental
    • Spa lounge/Relaxation area

  • Check-in at Hotel Ambassador is from 2:00 PM, and check-out is until 12:00 PM.

  • Hotel Ambassador is 1 miles from the center of Bern.

  • Room options at Hotel Ambassador include:

    • Single
    • Twin/Double
    • Suite
    • Triple
    • Family
    • Quad

  • Hotel Ambassador has 2 restaurants:

    • Le Pavillon
    • Teppanyaki-Restaurant "Taishi"

  • Yes, Hotel Ambassador is popular with guests booking family stays.

  • Guests staying at Hotel Ambassador can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.