About this property

Spacious Accommodations: Pollux Family Apartment in Zermatt offers a spacious apartment with one bedroom and a living room. The property features a terrace, garden, and free WiFi, ensuring a comfortable stay. Modern Amenities: Guests enjoy a kitchenette, washing machine, and a dining area. Additional facilities include a private check-in and check-out service, paid shuttle, beauty services, and wellness packages. Prime Location: Located 2297 feet from the Matterhorn and a 16-minute walk to Zermatt Railway Station, the apartment is near attractions such as the Matterhorn Museum and Schwarzsee. Public transport options are highly rated by guests.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the top-rated area in Zermatt, this property has an excellent location score of 9.2!


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 twin bed
and
2 queen beds
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Gehring
    United States United States
    We had a lovely stay. It was perfectly set up for our family with a high chair, crib with cozy linens, a sweet baby towel, books, and toys. The kitchen has everything you might want. We loved listening to the cowbells from the field across the...
  • Karis
    United States United States
    The best accomodation and right beside the e-bus stop. 12-minute walk down the center of the town.
  • Oliver
    Estonia Estonia
    Very responsive through booking.com. Great welcome gift and very good toys, books & photos, TV equipment. Convenient for smokers.
  • Nichola
    Australia Australia
    Awesome apartment with everything you could need. Lovely welcome pack which was greatly appreciated. Awesome views. Bus stop outside. Easy walk into town all be it hilly on the way back it was still a nice walk and when we didn’t fancy the hill or...
  • Susane
    Hong Kong Hong Kong
    Clean and neat Has all kitchen utensils that u can think of
  • Monica
    United Kingdom United Kingdom
    Good location with Matterhorn view with just few steps
  • Ioannis
    Switzerland Switzerland
    Location is perfect, close enough to town but also just a little apart for guaranteed quiet... Also very close to Sonmatten restaurent and playground which was perfect for the evening
  • Huguette
    Switzerland Switzerland
    Appartement confortable avec petite terrasse pour manger dehors, Accueil agréable avec 1 bouteille de vin et café pain et petit dej. pour le lendemain Bravo, rien à changer
  • Panagiota
    Greece Greece
    Οικογένεια με ένα βρέφος 1.5 έτους , μας άρεσε πολύ το διαμέρισμα ήταν πολύ άνετο και ασφαλές για το παιδί. Βολευτήκαμε πολύ καλά.
  • Cesar
    Germany Germany
    Die Wohnung ist mit öffentlichen Verkehr schnell und einfach zu erreichen. Sehr nette und hilfsbereite Besitzerin. In der Wohnung ist alles neu und sauber. Durch Fenster kann man sogar die Rehe beobachten.

Managed by Nicole Kronig

Company review score: 9.5Based on 105 reviews from 4 properties
4 managed properties

Company info

As a Zermatt native, I know all the circumstances. My family has always been in Zermatt. As the UrUrUr grandchild of the first Matterhorn climber you also have certain relationships that can be useful to the guests. My home is important to guests from all over the world; To show Zermatt and Switzerland. "Sit Daheimu" is very important to me. There is a solution to every problem.

Property info

The Fleckstein house was built by my grandparents. We rent the apartment Karibu, Castor and Pollux. The Pollux apartment can be rented together with the Castor studio. So you have 2 bathrooms and 7 beds. The facade and the roof were renewed in 2016. Ideal for families or 2 couples. The Fleckstein house is in the Winkelmatten. Quiet location and yet very close. Green space around the house and the bus station in front of the house. The Matterhorn is right in front of the garden. The Pollux apartment offers 5 beds. 1 bed is locked if you do not book 5 people. Thank you respect that and don't open the bed yourself! For 7 people, the apartment can be connected to the Studio Castor if available. Please register beforehand!

Neighborhood info

Zermatt is car-free, so the nearby bus station is very helpful. The apartment can be easily reached on foot in 10-15 minutes from the train station. The angle mats are not in the direct center. Nevertheless, everything is very close: bus, food, shopping, center, ski lift. The Matterhorn is in front of your living room. After skiing, you can watch the evening sun in the garden. Suitable for children and families. 3 *** apartment with 80m ^ 2.

Languages Spoken

German,English,French,Italian

Area info

Amenities of Pollux Family Apartment

Great facilities! Review score, 9.5

Most popular amenities

  • Spa
  • Free Wifi
  • Family rooms
  • Parking
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Airport shuttle

Parking
Public parking is available at a location nearby (reservation is not needed) and costs CHF 17 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Internet
Wifi is available in public areas and is free of charge.

Kitchen

  • High chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Refrigerator
  • Kitchenette

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bathtub

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • iPad
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • TV
  • Pay-per-view channels

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Interconnecting room(s) available

Accessibility

  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Patio
  • Terrace
  • Garden

Common Areas

  • Chapel/Shrine

Spa

  • Personal trainer
  • Spa/Wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge

Food & Drink

  • Grocery deliveries
  • Tea/Coffee maker

Activities

  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
    Off-site
  • Water sports facilities on site
    Additional charge
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
  • Mini golf
    Additional charge
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Skiing
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site

Services & Extras

  • Wake-up service/Alarm clock

Outdoor & View

  • Landmark view
  • Mountain view
  • Garden view
  • View

Building Characteristics

  • Private apartment in building
  • Detached

Transportation

  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Public transit tickets
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Strollers
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Playground
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Miscellaneous

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • Key access

Languages Spoken

  • German
  • English
  • French
  • Italian

House rules

Pollux Family Apartment takes special requests – add in the next step!
Check-in
From 4:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 20
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroPayPalOther Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

There will be no cleaning fee for stays of 5 nights or more.

Stays with 12 nights or more will have an additional cleaning free of cost.

Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodations.

Please inform Pollux Family Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Pollux Family Apartment