Altstadt Hotel Krone Luzern
Weinmarkt, 6004 Lucerne, Switzerland – Excellent location – show map
Excellent location – rated 9.6/10! (score from 2070 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Altstadt Hotel Krone Luzern! To save at this property, all you have to do is sign in.Located in Weinmarkt Square in the heart of Lucerne’s Old Town, Altstadt Hotel Krone Luzern offers free WiFi and a traditional restaurant with a summer terrace.
All rooms at Hotel Krone are equipped with a Delizio coffee maker, a mini-bar, satellite TV, and a spacious bathroom.
The KKL Culture and Congress Center and the main train station are both reachable within a 7-minute drive. Valet parking is available at a surcharge.
This is our guests' favorite part of Lucerne, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.Altstadt Hotel Krone Luzern has been welcoming Booking.com guests since Jan 28, 2003
Select dates to see this property's availability and prices
- what time do you serve breakfast?07.00 - 11.00 oder 7am until 11amAnswered on 11 November 2021
- Hey How can i come from interlaken to your hotel And Can i go from your hotel to the zurich airport directly and how many hours will take ?You can take a train direct from Interlaken West to Lucerne main station. Also to from Lucerne to Zürich airport there is a direct train and it would ..Answered on 18 January 2022
- Do bathrooms have toiletries?Yes, we have.Answered on 31 March 2022
- Do you have fan in the room since there is no air-con it will be very hot during summer timeYes, we have 2 fans in the room.Answered on 29 May 2022
- when its time to check out can i leave my luggage and come back at 19;00 pm to get it. is there an extra pay? we want to go the mountain first.aber natürlichAnswered on 14 October 2021
- Still looking?
- Toilet paper
- Bathtub or shower
- Private Bathroom
- Free toiletries
- Wardrobe or closet
- City view
- Coffee machine
- Socket near the bed
- Flat-screen TV
- Cable channels
- Wine/ChampagneAdditional charge
- Public transit tickets
- Invoice provided
- Baggage storage
- Tour desk
- Currency exchange
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Ironing facilities
- Non-smoking rooms
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in
From 6:30 AM to 11:00 AM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The minimum age for check-in is 25
Pets are allowed. Charges may apply.
Cash Altstadt Hotel Krone Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that check-in after 23:00 is at Hotel des Balances, which is directly opposite Altstadt Hotel Krone Luzern.
Please note that the property has no rooms adapted for guests with disabilities.
Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.
When booking 6 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Altstadt Hotel Krone Luzern
Altstadt Hotel Krone Luzern is 1,300 feet from the center of Lucerne.
Altstadt Hotel Krone Luzern offers the following activities/services (charges may apply):
Check-in at Altstadt Hotel Krone Luzern is from 3:00 PM, and check-out is until 11:00 AM.
The prices at Altstadt Hotel Krone Luzern may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Guests staying at Altstadt Hotel Krone Luzern can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
Room options at Altstadt Hotel Krone Luzern include: