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Hotel Metropol Basel

Elisabethenanlage 5, 4002 Basel, Switzerland – Excellent location – show map

Excellent location – rated 9.3/10! (score from 596 reviews)

Real guests • Real stays • Real opinions

7.8
Good
594 reviews

Friendly & very helpful staff ( especially Nada the Receptionist ).

Ales Czech Republic

perfect location really close to the basel bahnhof, clean rooms and almost complete amenities (minus hotel slippers)

Emi Indonesia

Great location, very clean and no negative surprises.

Pan_artem Poland

The staff was nice and helpful. The lobby area was a lovely place to sit and relax while having a drink from the bar and listening to piano music. The room was nice and comfortable. The trams stopped right in front of the hotel, which made it convenient to get to the Market and Old Town, which we really enjoyed.

Harold United States of America

Plenty of choices for breakfast. Shuttle bus transport from airport is very convenient. Short walk to hotel from rail station. All day trams operate directly across from hotel and a good way to get around city easily. Also tram is available to shuttle to St Johan's where cruise ship departs. Very good bargain for all the amenities.

Pam United States of America

Really friendly staff and very close to the bus station to get back to the airport. The room was nice, clean and quiet (even with a small minibar) so was a great place to stay before our mid night flight back home

Royi Israel

Well located. Rooms were comfortable and staff was friendly. Good wifi and they provided us a pass for free public transportation for the day we were there.

Sampath United States of America

Comfortable room that fit 3 adults in separate beds. Large well appointed bathroom. Good breakfast with many choices. The train and tram station is right out the front door and transit pass was included with our rooom.

Ddk United States of America

The staff was super friendly and accommodating. The room was clean, beds comfortable, and bathroom well appointed. We were traveling by bike, so secure parking was provided. The location was very central. The manager even provided a bottle of water for our departure in the morning. Top notch staff!

Janssen United Kingdom

Excellent location, friendly and helpful staff. Kettle and complimentary coffee in the room. Comfy bed. Quiet despite being next to a main road.

Mgversion1 Switzerland
7.8
Good
594 reviews
  • What guests loved the most:
  • “Friendly & very helpful staff ( especially Nada the Receptionist ).”
    Ales Ales Czech Republic Czech Republic
  • “perfect location really close to the basel bahnhof, clean rooms and almost complete amenities (minus hotel slippers)”
    Emi Emi Indonesia Indonesia
  • “Great location, very clean and no negative surprises.”
    Pan_artem Pan_artem Poland Poland
  • “The staff was nice and helpful. The lobby area was a lovely place to sit and relax while having a drink from the bar and listening to piano music. The room was nice and comfortable.”
    Harold Harold United States of America United States of America
  • “Plenty of choices for breakfast. Shuttle bus transport from airport is very convenient. Short walk to hotel from rail station.”
    Pam Pam United States of America United States of America
  • “Really friendly staff and very close to the bus station to get back to the airport.”
    Royi Royi Israel Israel
  • “Well located. Rooms were comfortable and staff was friendly. Good wifi and they provided us a pass for free public transportation for the day we were there.”
    Sampath Sampath United States of America United States of America
  • “Comfortable room that fit 3 adults in separate beds. Large well appointed bathroom. Good breakfast with many choices.”
    Ddk Ddk United States of America United States of America
  • “The staff was super friendly and accommodating. The room was clean, beds comfortable, and bathroom well appointed. We were traveling by bike, so secure parking was provided.”
    Janssen Janssen United Kingdom United Kingdom
  • “Excellent location, friendly and helpful staff. Kettle and complimentary coffee in the room. Comfy bed. Quiet despite being next to a main road.”
    Mgversion1 Mgversion1 Switzerland Switzerland

Categories:

  • Staff8.7
  • Facilities7.7
  • Cleanliness8.4
  • Comfort8.3
  • Value for money7.6
  • Location9.3
7.8
Good
594 reviews
Categories:
Staff
8.7
Facilities
7.7
Cleanliness
8.4
Comfort
8.3
Value for money
7.6
Location
9.3
Free WiFi
8.5
Filters

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Just 500 feet from Basel Main Train Station and the airport shuttle bus and only 10 minutes' ride by public transport to Basel Messe convention center, Metropol Hotel is a modern nonsmoking hotel in the center of Basel .

Metropol Hotel’s bright and soundproof rooms feature a flat-screen satellite TV, a mini-bar, a free coffee/tea maker, and a bathroom with toiletries, and a hairdryer. Free wired internet access is available in some rooms. All rooms are connected to a central ventilation system.

A 24-hour reception is available at the Metropol Hotel and an on-site private parking garage can be used against a surcharge. An internet station is available free of charge in the lounge room, which is also available for small meetings.

This is our guests' favorite part of Basel, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Hotel Metropol Basel has been welcoming Booking.com guests since Jan 19, 2004

Show me more
Most popular amenities
Free WiFi
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the best-rated area in Basel, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Buffet

Saved to 1339 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
3 twin beds
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.7
Facilities
7.7
Cleanliness
8.4
Comfort
8.3
Value for money
7.6
Location
9.3
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Ales
    Czech RepublicCzech Republic
    “Friendly & very helpful staff ( especially Nada the Receptionist ).”
  • Emi
    IndonesiaIndonesia
    “perfect location really close to the basel bahnhof, clean rooms and almost complete amenities (minus hotel slippers)”
  • Pan_artem
    PolandPoland
    “Great location, very clean and no negative surprises.”
  • Harold
    United States of AmericaUnited States of America
    “The staff was nice and helpful. The lobby area was a lovely place to sit and relax while having a drink from the bar and listening to piano music. The room was nice and comfortable. The trams stopped right in front of the hotel, which made it...”
  • Pam
    United States of AmericaUnited States of America
    “Plenty of choices for breakfast. Shuttle bus transport from airport is very convenient. Short walk to hotel from rail station. All day trams operate directly across from hotel and a good way to get around city easily. Also tram is available to...”
  • Royi
    IsraelIsrael
    “Really friendly staff and very close to the bus station to get back to the airport. The room was nice, clean and quiet (even with a small minibar) so was a great place to stay before our mid night flight back home”
  • Sampath
    United States of AmericaUnited States of America
    “Well located. Rooms were comfortable and staff was friendly. Good wifi and they provided us a pass for free public transportation for the day we were there.”
  • Ddk
    United States of AmericaUnited States of America
    “Comfortable room that fit 3 adults in separate beds. Large well appointed bathroom. Good breakfast with many choices. The train and tram station is right out the front door and transit pass was included with our rooom.”
  • Janssen
    United KingdomUnited Kingdom
    “The staff was super friendly and accommodating. The room was clean, beds comfortable, and bathroom well appointed. We were traveling by bike, so secure parking was provided. The location was very central. The manager even provided a bottle of...”
  • Mgversion1
    SwitzerlandSwitzerland
    “Excellent location, friendly and helpful staff. Kettle and complimentary coffee in the room. Comfy bed. Quiet despite being next to a main road.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • availability on 7th June 2023 for 3 nights. 2 people double room
    Dear Guest, Thank you very much for your message. We still have enough double rooms available. Best regards, Front Desk
    Answered on 5 May 2023
  • Hi, is it possible to get 2 single beds in double room? Are the windows openable? How to check in at midnight?
    Dear Guest, Yes, it is possible. We have some rooms TWIN and some with queen bed. You can of course open the windows in the room and to check-in at midnight, please come to Hotel Euler, on Centralbahnplatz 14. Here is the night shift for our hotel.
    Answered on 6 April 2023
  • I would like to leave my luggages (2big 2small) before check-in and after check-out. Do you have luggage room? and How much? (FREE or COST) Thank you
    Yes we do have a luggage room free of charge, this is no problem
    Answered on 20 May 2022
Hotel area info *
Amenities of Hotel Metropol Basel
Most popular amenities
Free WiFi
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
View
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Temporary art galleries
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
Services
  • Baggage storage
  • Wake-up service
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Wake-up service/Alarm clock
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Smoke-free property
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • French

House rules

Hotel Metropol Basel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card American Express Cash Hotel Metropol Basel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hotel Metropol Basel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Metropol Basel

  • The prices at Hotel Metropol Basel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Metropol Basel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • Check-in at Hotel Metropol Basel is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Metropol Basel include:

    • Double

  • Hotel Metropol Basel is 0.7 miles from the center of Basel.

  • Hotel Metropol Basel offers the following activities/services (charges may apply):

    • Temporary art galleries
    • Bicycle rental