About this property

With fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is in the center of Zermatt, offering cozy rooms with free wireless internet and a spa center. After a long day outdoors you can relax at the health center while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transportation service from the Zermatt Train Station and the taxi stop during the day until 6 pm.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended!

    • Top pick by families with children

    • Breakfast Info

    • Vegetarian, Gluten-free, Buffet


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Availability

Prices converted to IDR
We have no availability on our site for this property between Thu, Oct 2, 2025 and Sun, Oct 5, 2025

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1 full bed
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Limited supply in Zermatt for your dates: 17 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Thepsuda
    Thailand Thailand
    I love everything here. Location, facilities, and staffs. I see the Matterhorn from my balcony view
  • Jeanette
    United States United States
    Cleanliness, friendliness, spa Breakfast buffet rooms views Just everything was perfect
  • Darlene
    United States United States
    Everything was wonderful, from the time we checked in to the time we checked out. They helped us with hiking plans and even loaned us some hiking poles. Very friendly staff. Can’t beat the view of the Matterhorn! Would definitely stay here...
  • Hiroshi
    Japan Japan
    The hotel staff ware all very friendly and helpful. The breakfast was very delicious. We could see the beautiful Matterhorn from the terrace of the room.
  • Petar
    Serbia Serbia
    Amazing location, wonderful stuff, I broke my leg first day, so I ended up spending next 5 days mostly in the hotel and all the employees were so nice and helpful. Breakfast was very good. I will come.back and would definitely recommend the...
  • Carmen
    Puerto Rico Puerto Rico
    The owner and the staff were exceptional. They Made our stay unforgettable.
  • Andy
    Indonesia Indonesia
    the hotel is close to train station, just about 8 minutes walking, and also close to shopping area and restaurants. The view from our rooms are superb, we can see the Mattherhorn😍 The staffs are so friendly and helpfull. We love the view around...
  • William
    United States United States
    The staff are fantastic! They tend to every request immediately! The food was excellent as well. We highly recommend this hotel as you will not be disappointed! Finally, the view of the Matterhorn is phenomenal!!!
  • Gur
    Israel Israel
    The hotel’s location is perfect - near the main street but quieter. The room (Junior suite) was spacious and comfortable and had a very nice view of the Matterhorn. The hotel room was perfectly clean and had everything needed. The hotel staff...
  • Florence
    United States United States
    Best hotel we stayed in Switzerland during our recent trip. 5 star hotel with best room with the best view of Matterhorn. Enjoyed all the amenities from sauna, swimming pool, etc All staff are professional & very friendly specially the...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      European
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free

House rules

Hotel Metropol & Spa Zermatt takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.