Chaucrau 5, Lausanne Center, 1003 Lausanne, Switzerland – Excellent location – show map – Subway Access
Excellent location – rated 9.1/10! (score from 902 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Hôtel Crystal! To save at this property, all you have to do is sign in.Located in the heart of Lausanne, surrounded by shopping, cafés, restaurants, and cultural attractions, Hotel Crystal is THE place to experience everything this beautiful and historic city has to offer.
This three-star, independent hotel features 41 rooms with a capacity of 1 to 6 people, each equipped with a flat screen TV and a private bathroom. Some rooms also have a small sitting area, and several have private balconies. All rooms are being renovated, and each one will feature a unique Pop Art design theme that’s sure to add some fun to your stay!
While the Crystal’s updated room designs are all about fun, the proprietor remains dedicated to maintaining the traditional values of quality and service that his family has insisted on from the beginning.
You will be served a traditional Swiss breakfast buffet on the hotel’s highest floor, where you’ll be enchanted by a breathtaking view of Lausanne’s medieval Cathedral and Old Town, Lac Léman, and the French Alps beyond. There is no better view in all of Lausanne!
The Crystal offers complimentary high-speed WiFi to all guests, as well as all-day access to
coffee and tea on the highest floor.
You’ll find many places to shop and eat within a short walk of the hotel, and if you want to venture further, the nearest Metro station is a mere 2-minute walk from the hotel. There you’ll find easy access to the M1 and M2 lines, which will quickly take you to the university, Old Town, the lake just about anywhere in Lausanne you want to go in just a few minutes!
Come stay in the heart of Lausanne and enjoy the comfort, convenience, value, and fun Hotel Crystal has to offer!
This is our guests' favorite part of Lausanne, according to independent reviews.
Couples in particular like the location – they rated it 9.1 for a two-person trip.Hôtel Crystal has been welcoming Booking.com guests since Jan 3, 2004
Select dates to see this property's availability and prices
- Hello. May I get a Lausanne transport card if I stay with you Mar 17-22?Yes, indeed. The City Tax (CHF 3.10 per day/person) allows you to use the Lausanne Transport Card to travel all round the City. At check-in time you ..Answered on 25 February 2020
- Hi! Can 2 adults & 2 kids(3 & 6 years old) book a double room? 2 kids will sleep with us and we will pay their VAT & City tax at hotel?Hi! no it's not possible ...you've to book a room for 4. Best regards.Answered on 30 August 2022
- Is breakfast buffet available? If so what is the price per person?Hello! Breakfast buffet is available between 8 to 10 a.m. and is chf 15.00 per person.Answered on 10 January 2021
- Do you provide electric kettle and transport cards for travel within Lausanne? We are 2A+1K looking to book for 3 nights.Hello, Yes we have an electric kettle and a coffee machine, you can always have tea or coffee for free in our hôtel. You can also have the transport c..Answered on 28 May 2022
- Hi, do you provide parking or is there parking nearby?Yes, we do. Fo rCHF 20.00 per day. We also have an arrangement with the public parking "La Riponne" at 100m away from the hotel, for the same rate.Answered on 24 May 2022
- Still looking?
- Toilet paper
- Private Bathroom
- Free toiletries
- Picnic area
- Outdoor furniture
- Sun deck
- Clothes rack
- Bicycle rentalAdditional charge
- Flat-screen TV
- Cable channels
- Coffee house on site
- Parking garage
- Accessible parking
- Public transit tickets
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Business center
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- SafeAdditional charge
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Smoke-free property
- Soundproof rooms
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake-up service/Alarm clock
- Upper floors accessible by elevator
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in
From 8:00 AM to 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 9 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The minimum age for check-in is 18
Pets are allowed. Charges may apply.
Cash Hôtel Crystal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
If you expect to arrive outside reception opening hours, please inform Hôtel Crystal in advance. Contact details are stated in the booking confirmation.
Please note that in the case of late arrival it is not possible to use parking at the hotel. You can use Parking de la Riponne nearby.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hôtel Crystal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Hôtel Crystal
Hôtel Crystal is 1,150 feet from the center of Lausanne.
Yes, Hôtel Crystal is popular with guests booking family stays.
Hôtel Crystal offers the following activities/services (charges may apply):
- Bicycle rental
Room options at Hôtel Crystal include:
The prices at Hôtel Crystal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Guests staying at Hôtel Crystal can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
Check-in at Hôtel Crystal is from 2:00 PM, and check-out is until 12:00 PM.