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Hotel Mont Cervin Palace

Mont Cervin Palace

Bahnhofstrasse 31, 3920 Zermatt, Switzerland – Excellent location - show map

Excellent location — rated 9.4/10! (score from 208 reviews)

Real guests • Real stays • Real opinions

9.0
Superb
208 reviews
  • Facilities

    9.0

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Value for money

    7.9

  • Location

    9.4

  • Total

    9.0

  • Free WiFi

    8.8

BREAKFAST WAS VERY GOOD... THE BROCHURE PHOTO OF THE BEDROOM WAS AN EXTREME MISSLEADING.. IT MADE THE ROOM LOOK A LOT LARGER THAN IT WAS... THE ROOM WAS WILDLY OVERPRICED.....

Donald United Kingdom

Location , spa treatments were amazing we changed hotels just for the spa and restaurants were amazing Capri and lunch

Faye United Kingdom

They were all so lovely. We got taken care of above and beyond by the staff!

Ekua France

Amazing views from beautiful comfortable room, staff were very approachable & friendly!!! Great overnight stay!!

Jennifer Australia

All the staff very friendly and made us feel special! Got room upgrated because of our wedding anniversary and champagne and fruit was waiting for us there. The spa is just wonderful as well as the breakfast! Just an amazing hotel!

Mari Portugal

The staff could not have been more helpful, charming and courteous. Excellent and varied breakfast. Amazing facilities - the pool in particular was perfect. A good size for swimming lengths and also a great outdoor pool.

Simon United Kingdom

The room is perfect and the horse carriage is a surprise.

Hao Switzerland

Staff were extremely helpful and went out of their way to move us to a room with better Matterhorn view.

Elaine United Kingdom

Extraordinary hotel in a magical town, very comfortable, great staff, a place to recommend.

Nicolas United Kingdom

Classic elegance, nothing to fault. Would stay there at a heart beat.

Liz Switzerland

Excellent location!

9.4
The building in which the hotel is located
The kid's club at Mont Cervin Palace
The fitness centre and/or fitness facilities at Mont Cervin Palace
The swimming pool at or close to Mont Cervin Palace
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Mont Cervin Palace

Lock in a great price for Mont Cervin Palace - rated 9 by recent guests.

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Mont Cervin Palace

9.0
Superb
208 reviews
  • 9.4

    Excellent location!

  • What guests loved the most:
  • “BREAKFAST WAS VERY GOOD... THE BROCHURE PHOTO OF THE BEDROOM WAS AN EXTREME MISSLEADING.. IT MADE THE ROOM LOOK A LOT LARGER THAN IT WAS... THE ROOM WAS WILDLY OVERPRICED.....”
    Donald Donald United Kingdom United Kingdom
  • “Location , spa treatments were amazing we changed hotels just for the spa and restaurants were amazing Capri and lunch”
    Faye Faye United Kingdom United Kingdom
  • “They were all so lovely. We got taken care of above and beyond by the staff!”
    Ekua Ekua France France
  • “Amazing views from beautiful comfortable room, staff were very approachable & friendly!!! Great overnight stay!!”
    Jennifer Jennifer Australia Australia
  • “All the staff very friendly and made us feel special! Got room upgrated because of our wedding anniversary and champagne and fruit was waiting for us there.”
    Mari Mari Portugal Portugal
  • “The staff could not have been more helpful, charming and courteous. Excellent and varied breakfast. Amazing facilities - the pool in particular was perfect.”
    Simon Simon United Kingdom United Kingdom
  • “The room is perfect and the horse carriage is a surprise.”
    Hao Hao Switzerland Switzerland
  • “Staff were extremely helpful and went out of their way to move us to a room with better Matterhorn view.”
    Elaine Elaine United Kingdom United Kingdom
  • “Extraordinary hotel in a magical town, very comfortable, great staff, a place to recommend.”
    Nicolas Nicolas United Kingdom United Kingdom
  • “Classic elegance, nothing to fault. Would stay there at a heart beat.”
    Liz Liz Switzerland Switzerland

Stay in the heart of Zermatt – Excellent location - show map

One of our top picks in Zermatt. A member of “Leading Hotels of the World”, the 5-star Mont Cervin Palace was opened in 1851. It is situated in the heart of Zermatt, 350 yards from the train station.

You can find relaxation in the pool and in the 1,700 m² wellness and spa area and indulge in a wide range of beauty treatments.

Most of the guest rooms are facing south and have a balcony or a patio with views of the Matterhorn. A few of the junior suites and suites come with a hot tub or an open fireplace. Wireless internet is available in all rooms free of charge.

A rich breakfast buffet and an exquisite à-la-carte dinner are served every day. At the Grill Le Cervin meat and fish are prepared on the charcoal grill. At the weekly gala dinners in the hotel restaurant (in winter), a jacket and tie are required (smart casual).

Weather permitting, the small sun terrace in front of the hotel invites you to take a front-row seat and watch the colourful bustle of the Bahnhofstrasse.

Dinner under supervision is served to the youngest guests at 18:00 (winter only) at the children's table of the Mont Cervin Palace.

Meet for cocktails, informal conversation or an after-dinner drink in the charming Joseph's Bar with piano music or in the Capri Bar offering a fine cigar assortment.

The Mont Cervin's red horse-drawn carriage is a popular photographic motif and awaits you at the station in Zermatt.

This is our guests' favourite part of Zermatt, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

We speak your language!

Mont Cervin Palace has been welcoming Booking.com guests since 31 Mar 2010.
Hotel chain/brand: The Leading Hotels of the World

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Brilliant!

Most popular facilities

2 swimming pools
Spa and wellness centre
Pets allowed
Free WiFi
Family rooms
Bar

Good for couples - they rate the facilities 9.1 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

뀐 Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.4

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Gluten-free, Buffet

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+ Max adults: 2. Max children: 1
Alpine Classic Double or Twin Room
  • 1 large double bed
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  • 2 single beds
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Alpine Junior Suite
  • 2 single beds
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Max adults: 2
Alpine Superior Double/Twin Room
  • 1 large double bed
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  • 2 single beds
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Petit Cervin Classic Double or Twin Room
  • 2 single beds
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  • 1 large double bed
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Petit Cervin Suite
  • 2 single beds
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+ Max adults: 4. Max children: 3
Alpine 1-Bedroom Suite
  • 2 single beds
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Petit Cervin Classic Double or Twin Room with Matterhorn View
  • 2 single beds
or
  • 1 large double bed
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Petit Cervin Suite with Matterhorn View
  • 2 single beds
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Alpine Junior Suite with Matterhorn View
  • 2 single beds
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Alpine 1-Bedroom Suite with Matterhorn View
  • 2 single beds
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Max adults: 1
Alpine Single Room
  • 1 single bed
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+ Max adults: 4. Max children: 1
Two-Bedroom Family Suite
  • Bedroom 1: 1 large double bed
  • Bedroom 2: 1 large double bed
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Guest reviews

9.0
Superb
208 reviews
Read all reviews
Categories
  • Staff9.2
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.1
  • Value for money7.9
  • Location9.4
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Donald United Kingdom

    “BREAKFAST WAS VERY GOOD... THE BROCHURE PHOTO OF THE BEDROOM WAS AN EXTREME MISSLEADING.. IT MADE THE ROOM LOOK A LOT LARGER THAN IT WAS... THE ROOM WAS WILDLY OVERPRICED.....”

  • Faye United Kingdom

    “Location , spa treatments were amazing we changed hotels just for the spa and restaurants were amazing Capri and lunch ”

  • Ekua France

    “They were all so lovely. We got taken care of above and beyond by the staff!”

  • Jennifer Australia

    “Amazing views from beautiful comfortable room, staff were very approachable & friendly!!! Great overnight stay!!”

  • Mari Portugal

    “All the staff very friendly and made us feel special! Got room upgrated because of our wedding anniversary and champagne and fruit was waiting for us there. The spa is just wonderful as well as the breakfast! Just an amazing hotel!”

  • Simon United Kingdom

    “The staff could not have been more helpful, charming and courteous. Excellent and varied breakfast. Amazing facilities - the pool in particular was perfect. A good size for swimming lengths and also a great outdoor pool.”

  • Hao Switzerland

    “The room is perfect and the horse carriage is a surprise.”

  • Elaine United Kingdom

    “Staff were extremely helpful and went out of their way to move us to a room with better Matterhorn view.”

  • Nicolas United Kingdom

    “Extraordinary hotel in a magical town, very comfortable, great staff, a place to recommend.”

  • Liz Switzerland

    “Classic elegance, nothing to fault. Would stay there at a heart beat.”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Mont Cervin Palace

Welcoming Booking.com guests since 31 Mar 2010

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Is there laundry facility?

    Dear sir or madam, thank you for your message. We indeed offer our laundry service at a surcharge depending on the service. Kindly note that there is no laundry facility for self use.


    You found this answer helpful

    You found this answer not helpful

  • Dear could you please clarify what services and facilities are open / or what is out of order until end of Feb due to COVID restrictions ? Thank you.

    Dear Sir or Madam, thank you very much for your interest in the Mont Cervin Palace! Our hotel restaurants as well as the spa and kids club are open for hotel guests only. We have an in house ski shop where you can rent equipment.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Alpine Junior Suite with Matterhorn View
  • Hi I am looking at mint cervin palace hotel Zermatt , if I select two twin beds would it accommodate two kids I see on that kids under 8 stay for free and free extra bed and I hv another kid age 10 is their any additional cost for it?

    Dear Sir or Madam Thank you for your interest in our hotel. Twin beds are 2 single beds, 80 cm each. It is right that your child under 9 years is free of charge, for your other child there is an additional cost of CHF 160,00 per night. Best regards from the Mont Cervin Palace


    You found this answer helpful

    You found this answer not helpful

  • Attempting to book a junior suite for 2 adults and a child (8yrs) I get only 2 single beds. Is there another bed for the child and what is the price?

    Thank you for your question. Our Junior Suites are equipped with one double or 2 single beds (as you wish). For the extra person we will provide an extra bed or sofa bed, children under 9 years are free of charge.


    You found this answer helpful

    You found this answer not helpful

  • Hi, Do you have babysitting service available? Are 2 year olds permitted into spa/ pool areas?

    We can arrange a babysitter upon request. Children's pool: separate pool, depth 40 cm Here you can let your children splash around to their heart's content. Pool times reserved for adults: 07.00 to 10.00 h and 19.00 to 20.00 h


    You found this answer helpful

    You found this answer not helpful

  • does the hotel have a heated open air pool in winter season?

    Swimming pool: 20 x 8 m indoor pool, water temperature 28 °C Whirlpool: two pools with a view of the Zermatt mountains, depth 1.45 m, water temperature 35 °C (open air)


    You found this answer helpful

    You found this answer not helpful

Previous question and answers from this property

See what other travellers have asked before staying at Hotel Mont Cervin Palace

Most recent questions
  • Is there laundry facility?

    Dear sir or madam, thank you for your message. We indeed offer our laundry service at a surcharge depending on the service. Kindly note that there is no laundry facility for self use.


    You found this answer helpful

    You found this answer not helpful

  • Dear could you please clarify what services and facilities are open / or what is out of order until end of Feb due to COVID restrictions ? Thank you.

    Dear Sir or Madam, thank you very much for your interest in the Mont Cervin Palace! Our hotel restaurants as well as the spa and kids club are open for hotel guests only. We have an in house ski shop where you can rent equipment.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Alpine Junior Suite with Matterhorn View
  • Hi I am looking at mint cervin palace hotel Zermatt , if I select two twin beds would it accommodate two kids I see on that kids under 8 stay for free and free extra bed and I hv another kid age 10 is their any additional cost for it?

    Dear Sir or Madam Thank you for your interest in our hotel. Twin beds are 2 single beds, 80 cm each. It is right that your child under 9 years is free of charge, for your other child there is an additional cost of CHF 160,00 per night. Best regards from the Mont Cervin Palace


    You found this answer helpful

    You found this answer not helpful

  • Attempting to book a junior suite for 2 adults and a child (8yrs) I get only 2 single beds. Is there another bed for the child and what is the price?

    Thank you for your question. Our Junior Suites are equipped with one double or 2 single beds (as you wish). For the extra person we will provide an extra bed or sofa bed, children under 9 years are free of charge.


    You found this answer helpful

    You found this answer not helpful

  • Hi, Do you have babysitting service available? Are 2 year olds permitted into spa/ pool areas?

    We can arrange a babysitter upon request. Children's pool: separate pool, depth 40 cm Here you can let your children splash around to their heart's content. Pool times reserved for adults: 07.00 to 10.00 h and 19.00 to 20.00 h


    You found this answer helpful

    You found this answer not helpful

  • does the hotel have a heated open air pool in winter season?

    Swimming pool: 20 x 8 m indoor pool, water temperature 28 °C Whirlpool: two pools with a view of the Zermatt mountains, depth 1.45 m, water temperature 35 °C (open air)


    You found this answer helpful

    You found this answer not helpful

Thanks! You will receive an email as soon as the property has answered your question.

5 reasons to choose Mont Cervin Palace

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Zermatt

An inside look at Mont Cervin Palace

The Mont Cervin Palace welcomes guest for more then 160 years.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Mountaineers' cemetery
    0.1 miles
  • Matterhorn Museum
    0.1 miles
  • Matterhorn Golf club
    0.2 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.5 miles
  • Zermatt - Matterhorn
    0.5 miles
  • Matterhorn Express 1
    0.5 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1.1 miles
Restaurants & cafes
  • Restaurant Grill Le Cervin
    0 miles
  • Restaurant Ristorante Capri
    0 miles
  • Restaurant Myoko
    0 miles
Top attractions
  • Matterhorn
    5.3 miles
  • Klein Matterhorn
    5.8 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.5 miles
Natural beauty
  • River
    0.3 miles
  • Mountain Matterhorn
    5.3 miles
Ski lifts
  • 0.3 miles
Public transport
  • Train Zermatt Railway Station
    0.3 miles
Closest airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.6 miles
  • Turin Airport
    57.6 miles
How to get to Mont Cervin Palace from Milan Malpensa Airport
    Taxi
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

Facilities of Mont Cervin Palace Great facilities! Review score, 9.0

Most popular facilities

2 swimming pools
Spa and wellness centre
Pets allowed
Free WiFi
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski equipment hire (on site)
  • Ski school Additional charge
  • Ski storage
Services & Extras
  • Tickets to attractions or shows Additional charge
Pets
  • Pets are allowed. Charges may be applicable.

Activities
  • Live music/performance
  • Tour or class about local culture Additional charge
  • Themed dinner nights Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Kids' club Additional charge
  • Mini golf Additional charge
  • Cycling Off-site
  • Hiking
  • Library
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing Off-site
  • Golf course (within 3 km) Additional charge
  • Tennis court Off-site Additional charge
Food & Drink
  • Chocolate or cookies Additional charge
  • Fruits Additional charge
  • Bottle of water
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    No parking available.

Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Children television networks
  • Baby safety gates
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Shuttle service (free)
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • VIP room facilities
  • Family rooms
  • Non-smoking rooms
  • Newspapers
  • Room service
2 swimming pools
Pool 1 - indoor Free!
  • Seasonal
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Heated pool
Pool 2 - outdoor Free!
  • Seasonal
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa Facilities
  • Body wrap
  • Body scrub
  • Body Treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hammam
  • Hot tub/jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Mont Cervin Palace takes special requests - add in the next step!

Check-in

15:00 - 00:00

Check-out

06:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 17 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
Free
3 - 8 years
Extra bed upon request
Free
9 - 16 years
Extra bed upon request
CHF 160 per child, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Cards accepted at this hotel

Maestro Mastercard Visa JCB Diners Club American Express Mont Cervin Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mont Cervin Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about Mont Cervin Palace

  • Check-in at Mont Cervin Palace is from 15:00, and check-out is until 12:00.

  • From the nearest airport, you can get to Mont Cervin Palace by:

    • Taxi 3h

  • Yes, Mont Cervin Palace is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mont Cervin Palace on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Mont Cervin Palace include:

    • Twin/Double
    • Suite
    • Double
    • Single

  • Mont Cervin Palace is 400 yards from the centre of Zermatt.

  • Mont Cervin Palace offers the following activities / services (charges may apply):

    • Indoor pool
    • Spa and wellness centre
    • Fitness centre
    • Hot tub/jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Library
    • Table tennis
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Kids' club
    • Beauty Services
    • Indoor pool (seasonal)
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body Treatments
    • Body scrub
    • Body wrap
    • Spa Facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Full body massage
    • Fitness
    • Personal trainer
    • Fitness/spa locker rooms
    • Walking tours
    • Bike tours
    • Themed dinner nights
    • Tour or class about local culture
    • Live music/performance

  • The prices at Mont Cervin Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Mont Cervin Palace can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Gluten-free
    • Buffet

9.0 Superb 208 reviews 100% real guest experiences
  • Superb: 9+

    151

  • Good: 7 – 9

    42

  • Okay: 5 – 7

    8

  • Poor: 3 – 5

    6

  • Very poor: 1 – 3

    1

Categories
  • Staff9.2
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.1
  • Value for money7.9
  • Location9.4
  • Free WiFi8.8

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    The best of Zermatt

    Click here to see more hotels and accommodation near popular landmarks in Zermatt

    • Zermatt - Matterhorn

    Landmarks

    • Matterhorn
    • Klein Matterhorn
    • Allalin Glacier
    • Dufour Peak
    • Gorner Ridge
    • Mountaineers' cemetery

    Museums

    • Matterhorn Museum

    Popular areas

    • Wolli Anfanger Park Sunnegga

    Airports

    • Milan Malpensa Airport (MXP) 53.7 miles
    • Lugano Airport (LUG) 55.6 miles
    • Turin Airport (TRN) 57.6 miles

    Railway stations

    • Zermatt Railway Station

    Ski lifts

    • Frachey - Alpe Ciarcerio funicolar
    • Ski Lift Bifig
    • Ski Lift Stafelwald
    • Alpin Express
    • Furggstalden
    • Zum Berg
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