Hotel Phoenix
Untere Wiestistrasse 11, 3920 Zermatt, Switzerland – Great location - show map
Staff was very nice and helpful. Accommodations were great and in a quiet area of town. The breakfast was great with an amazing cheese spread! The bar was great for a quick apres hike.
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
Property practices
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See what guests loved the most:
- BeverlieUnited States of America“Staff was very nice and helpful. Accommodations were great and in a quiet area of town. The breakfast was great with an amazing cheese spread! The bar was great for a quick apres hike.”
- RyanUnited States of America“The staff are wonderful, it’s like staying with family. the breakfast, apero, snacks and daily soup are excellent. We enjoyed the location as gave us a walk before and after dinner. Also very close to the rental shop. The hotel is spotless and the...”
- ElaineCanada“We booked a Standard Double Room and really enjoyed staying here. The room and hotel facilities were modern, very clean, and comfortable. Staff were friendly to deal with. Breakfast was a small selection but everything looked fresh. We did not...”
Hotel area info
Amenities of Hotel PhoenixGreat facilities! Review score, 9
- Free WiFi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Coffee machine
- Socket near the bed
- Ski storage
- CyclingOff-site
- HikingOff-site
- SkiingOff-site
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
- Desk
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Bar
- Invoice provided
- Baggage storage
- Tour desk
- Express check-in/out
- Board games/Puzzles
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Shared lounge/TV area
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Soundproof
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
- Locker rooms
- Fitness
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- Fitness center
- German
- English
- French
- Dutch
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash is not accepted Hotel Phoenix accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Phoenix of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
FAQs about Hotel Phoenix
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Hotel Phoenix is 1,950 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Hotel Phoenix include:
- Double
- Triple
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Guests staying at Hotel Phoenix can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
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The prices at Hotel Phoenix may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hotel Phoenix offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Cycling
- Hiking
- Skiing
- Fishing
- Golf course (within 2 miles)
- Back massage
- Locker rooms
- Full-body massage
- Foot massage
- Fitness
- Neck massage
- Couples' massage
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Check-in at Hotel Phoenix is from 3:00 PM, and check-out is until 10:30 AM.