Name: Residence Patricia
Address: Äusserer Wiestiweg 18, 3920 Zermatt, Switzerland, Äusserer Wiestiweg 18, Canton of Valais, 3920, Switzerland
Price range: Prices for upcoming dates start at $76 per night (We Price Match)
Rating: 8.2

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,512)

Condo Hotel Residence Patricia

Äusserer Wiestiweg 18, 3920 Zermatt, Switzerland –

its a full house! you got a complete kitchen set! toiletries, hangers and a lot of sockets. so cool!!

Josef

United Arab Emirates

Great place, plenty of space, close to the bus station and 10 minutes from train station. Great views and an enormous balcony. Staff were very helpful, you can reach them on the phone for anything. Recommended absolutely

Mazen

Bahrain

Very clean, access to the spas/pool was very appreciated

Rémi

Canada

The cost was very reasonable and I really enjoyed that we were able to leave our bags at the hotel nearby so we could spend the day exploring without having to carry them around. The staff at both hotels were very helpful and friendly. We didn’t speak the language and they went out of their way to accommodate us.

Rocio

United States of America

Apartment size, Beautifully done, nice proximity to bahnof

Rajiv

Switzerland

The room is clean, safe and comfortable makes me feel like overnight at home. It's amazing, beautiful and good. I love this residence. Very good kitchen and living room. :))

Pattie

Thailand

The room is very comfortable for living and clean.

Thanaphat

Thailand

Room was spacious with complete kitchen utensils. We were able to cook our own food and save us some money during our trip! View is breathtaking!

Krystle

United Arab Emirates

The view from the balcony was great! The bed was comfortable. Great place to stay for the price.

Marlene

United States of America

The room is awesome, very big, full kitchen, huge bed, great TV, the balcony has an amazing view and is very clean. The check in/out process is very good and the possibility to use the Alpen Resort facilities is a huge advantage.

Igor

Brazil

8.6

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What guests loved the most:
“its a full house! you got a complete kitchen set! toiletries, hangers and a lot of sockets. so cool!!”

Josef United Arab Emirates
“Great place, plenty of space, close to the bus station and 10 minutes from train station. Great views and an enormous balcony. Staff were very helpful, you can reach them on the phone for anything.”

Mazen Bahrain
“Very clean, access to the spas/pool was very appreciated”

Rémi Canada
“The cost was very reasonable and I really enjoyed that we were able to leave our bags at the hotel nearby so we could spend the day exploring without having to carry them around.”

Rocio United States of America
“Apartment size, Beautifully done, nice proximity to bahnof”

Rajiv Switzerland
“The room is clean, safe and comfortable makes me feel like overnight at home. It's amazing, beautiful and good. I love this residence. Very good kitchen and living room. :))”

Pattie Thailand
“The room is very comfortable for living and clean.”

Thanaphat Thailand
“Room was spacious with complete kitchen utensils. We were able to cook our own food and save us some money during our trip! View is breathtaking!”

Krystle United Arab Emirates
“The view from the balcony was great! The bed was comfortable. Great place to stay for the price.”

Marlene United States of America
“The room is awesome, very big, full kitchen, huge bed, great TV, the balcony has an amazing view and is very clean.”

Igor Brazil

One of our top picks in Zermatt.Residence Patricia is located at the entrance to Zermatt, a 10-minute walk from the train station. It features studios and apartments with modern furnishings, free WiFi, and an LCD TV. Some accommodations units come with a balcony offering scenic views of the Matterhorn Mountain.

The apartments further include a fully equipped kitchen with a dishwasher and a seating area with a sofa bed. The private bathroom comes with a shower.

Guests of Patricia Residence enjoy free entrance to the indoor pool and wellness area of the Best Western Alpen Resort Hotel, a 5-minute walk away.

A bus stop is 650 feet away.

This is our guests' favorite part of Zermatt, according to independent reviews.

We speak your language!

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Residence Patricia has been welcoming Booking.com guests since May 22, 2012

Missing some information?

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Most Popular Facilities

Swimming pool

Free WiFi

Family rooms

Indoor pool

Non-smoking rooms

Good for couples – they rated the facilities 8.2 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“great view”
44 related reviews

“walking distance”
43 related reviews

“clean room”
31 related reviews

“boutique style”

Located in the top-rated area in Zermatt

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Reliable Info

Guests say the description and photos for this property are accurate.

Checkin day

Checkin month

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Check-in Date

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Studio with Matterhorn View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom The studio offers scenic views of the Matterhorn Mountain. It features a small kitchenette, a seating area with a sofa bed, and a flat-screen LCD TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Kitchen • Cable channels • Bathtub or shower • Flat-screen TV • Tile/Marble floor • View • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Stovetop • Mountain view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Apartment with Mattherhorn view 2 twin beds and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom The apartment has a balcony offering scenic views of the Matterhorn Mountain. It features a full kitchen with a dishwasher and a sitting area with a sofa bed and an LCD TV. Apartment Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Microwave • Dishwasher • Private Bathroom • Heating • Satellite channels • Kitchen • Cable channels • Bathtub or shower • Flat-screen TV • Sofa • Tile/Marble floor • View • Dining area • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Oven • Stovetop • Mountain view • Towels • Linens • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 6 + Max adults: 6 Max children: 2 (up to years of age)	Three-Bedroom Apartment with Mountain View Bedroom 1: 2 twin beds Bedroom 2: 2 twin beds Bedroom 3: 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom The apartment comes with 3 double bedrooms, each with an private bathroom and a balcony offering scenic mountain views. It also features a fully equipped kitchen with a dishwasher and a living area with a sofa bed and LCD cable TV. Apartment Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Microwave • Dishwasher • Patio • Private Bathroom • Heating • Satellite channels • Kitchen • Cable channels • Bathtub or shower • Flat-screen TV • Sofa • Tile/Marble floor • View • Dining area • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Oven • Stovetop • Mountain view • Towels • Linens • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Studio without Matterhorn View 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom The studio features a small kitchenette, a flat-screen LCD TV and a bathroom. Some of the studios feature a balcony. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Kitchenette • Refrigerator • Desk • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Stovetop • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 1 Max children: 2 (up to years of age)	Single Room with Shower 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom Room with a flat-screen cable TV and a kitchenette. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Kitchenette • Refrigerator • Desk • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Stovetop • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 6 + Max adults: 6 Max children: 2 (up to years of age)	Three-Bedroom Penthouse with Matterhorn View 6 twin beds	Show prices
Start of dialog content 댴 Private bathroom This penthouse features 328 ft² and comes with 3 double bedrooms, 2 bathrooms with a shower and 1 bathroom with a bathtub. The living room is fitted with an LCD TV and a sofa and it also awaits guests with a dining area and a fireplace. The kitchen comes with a glass-ceramic stove, a dishwasher, a coffee machine and a fridge. The balcony features a seating area and panoramic Matterhorn views. Free WiFi is available throughout the apartment. Apartment Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Microwave • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Fireplace • Flat-screen TV • Sofa • View • Dining area • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Mountain view • Towels • Linens • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 4 Max children: 1 (up to years of age)	Two-Bedroom Apartment with Balcony 4 twin beds and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This apartment features a dining area, sofa and kitchen. Apartment Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Private Bathroom • Heating • Satellite channels • Kitchen • Cable channels • Bathtub or shower • Flat-screen TV • Sofa • View • Dining area • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Mountain view • Towels • Linens • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	One-Bedroom Apartment with Balcony 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This apartment features a sofa, flat-screen TV and stovetop. Apartment Facilities: • Tea/Coffee maker • Shower • Safe • TV • Hairdryer • Balcony • Refrigerator • Desk • Sitting area • Toilet • Microwave • Private Bathroom • Heating • Satellite channels • Kitchen • Cable channels • Bathtub or shower • Flat-screen TV • Sofa • View • Dining area • Electric kettle • Kitchenware • Towels/Sheets (extra fee) • Wardrobe or closet • Oven • Stovetop • Mountain view • Towels • Linens • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

2 properties in Zermatt like Residence Patricia were booked in the last 12 hours on our site

Our apartments and studios are next to our hotel, so we can offer a nice wellness area to all our guests.

As we live in this beautiful mountain scenery, all our staff enjoy hiking and skiing.

The residence is situated at the entrance of Zermatt within 10 minutes on foot to the train station or 5 minutes to the cable car. So it is the ideal spot for your holiday in Zermatt.

Languages spoken: German, English, French

Contact the host

Area Info

–

Closest Landmarks *

Zermatt Train Station
0.3 miles
Zermatt-Sunnegga
0.3 miles
Matterhorn Golf club
0.3 miles
Mountaineers' cemetery
0.6 miles
Matterhorn Museum
0.7 miles
Patrullarve
0.7 miles
Eisfluh
0.8 miles
Matterhorn Express Gondola
1 miles
Sunnegga-Blauherd
1 miles
Matterhorn Express 1
1 miles

Restaurants & Markets *

Denner Supermarket
0.2 miles
Coop Supermarket
0.4 miles

Natural Beauty *

Sunnegga Station Ski lift
0.2 miles
Gornergrat Station Ski lift
0.4 miles

Closest Airports *

Malpensa Airport
53.6 miles
Agno Airport
55.3 miles
Turin Airport
58 miles

What Travelers Love About This Location

“Can prepare your own breakfast or meal in the room. Main train stations are very near and easy by walking. Free Swimbad, Steam bath, and Sauna to use and rela...”

Highly_favour

Germany

9.1

“Good location within 1 minute of skibus and easy walk to centre of Zermatt. Warm and comfortable for skiers with easily accessible ground floor ski room. Also g...”

Hugh

United Kingdom

8.3

“Location is close to the train station, which was really helpful, the staff was also 5starts and Room was super cozy and confortable for a weekend trip.”

Miguel

Portugal

Are you missing any information about this area?

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House Rules Residence Patricia takes special requests – add in the next step!

Check-in

4:00 PM - 10:30 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years	Can use a crib when requested	FREE
0 - 2 years	Can use an extra bed when requested	CHF 40 per child, per night
3 - 15 years	Can use an extra bed when requested	CHF 40 per child, per night
16+ years	Can use an extra bed when requested	CHF 50 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Residence Patricia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Pets

Pets are not allowed.

The Fine Print

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute to Zermatt by train or taxi.

Please note that there are 2 options for check in:
- personal check-in at the front desk of the Best Western Alpen Resort Hotel (Address: Spissstrasse 52)
- self-check-in at the Residence Patricia, which requires a credit card with a pin code

Please note that there is no cleaning during the stay.

“Great place, plenty of space, close to the bus station and 10 minutes from train station. Great views and an enormous balcony. Staff were very helpful, you can reach them on the phone for anything. Recommended absolutely ”

“The cost was very reasonable and I really enjoyed that we were able to leave our bags at the hotel nearby so we could spend the day exploring without having to carry them around. The staff at both hotels were very helpful and friendly. We didn’t speak the language and they went out of their way to accommodate us.”

“The room is awesome, very big, full kitchen, huge bed, great TV, the balcony has an amazing view and is very clean. The check in/out process is very good and the possibility to use the Alpen Resort facilities is a huge advantage.”

See all guest reviews for Residence Patricia

Newest Reviews for Residence Patricia

Reviewed: August 17, 2019

Michael
Switzerland
8.8

“A nice hotel for a couple of days of mountain walking..”
- • Leisure trip
- • Solo traveler
The view was not great and there was construction next door. No English channels showing news.
Nice clean room with kitchen facilities. Breakfast was excellent even though it was in another hotel 5 minutes away.
Reviewed: August 16, 2019

Daniar
France
8.8

Excellent
- • Leisure trip
- • Family with young children
The location a little bit farther than I thought. There was an unpleasant odor when I walked into the apartment.
The apartment was very spacious, and clean.
Reviewed: August 15, 2019

Josef
United Arab Emirates
9.6

Exceptional
- • Business trip
- • Travelers with friends
- • Submitted from a mobile device
its a full house! you got a complete kitchen set! toiletries, hangers and a lot of sockets. so cool!!
Reviewed: August 11, 2019

Penny
United States of America
8.3

Very Good
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
Out of the village of Zermatt and a 10 min walk to hotel- transport not offered from alpen resort- but close to Sunnegga. Building work right outside the room which wasn’t great.
Very comfortable. Amazing view of the Matterhorn.
Reviewed: August 6, 2019

Arqum
Pakistan

1 helpful vote
9.2

“Nice Cozy Place !! Perfect for Families”
- • Leisure trip
- • Family with young children
There should be free shuttle services for the hotel customer as hotel is only 4-5 mins away from the train station on car. But hotel is charging 15 Euro per trip to customer and making money on this as there is no public transport available.
View of Matterhorn from room is Nice. It more like a apartment. We really loved. Very cozy and spacious. Approx 10 mins walk from the Zermatt Train station.
Reviewed: August 6, 2019

Martin
United Kingdom
7.9

Good
- • Leisure trip
- • Solo traveler
- • Submitted from a mobile device
You can hear people moving though the hallway. The pillow was a little thin, but was large enough could be folded.
The inclusion of a kitchen. Switzerland can be expensive, so the option to cook dinner was welcome
Reviewed: August 5, 2019

Mohd
Malaysia
9.6

Exceptional
- • Leisure trip
- • Group
- • Submitted from a mobile device
The bed was very comfy with excellent view
Reviewed: July 30, 2019

Sarah
United Kingdom
9.6

“Brief but very pleasant.”
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
The view of the Matterhorn from the balcony was amazing but the immediate view below wasn't as pretty. Didn't affect our stay however.
The family accommodation was huge! In good condition and very clean. In a nice quiet area for a good sleep.
Reviewed: July 30, 2019

Jason
United Kingdom
9.4

“Great choice for our end of Haute route trek blowout”
- • Leisure trip
- • Couple
- • Submitted from a mobile device
No plug for the kitchen sink.
Clean, comfy, sunny balcony, simple to self-cater
Reviewed: July 28, 2019

Mazen
Bahrain

4 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
People on top kept moving furniture every night
Great place, plenty of space, close to the bus station and 10 minutes from train station. Great views and an enormous balcony. Staff were very helpful, you can reach them on the phone for anything. Recommended absolutely
Reviewed: July 27, 2019

Sonia
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
Once we checked in, our key card did not work and we were locked out, staff were contacted they took half an hour to come and open the room without any explanation as to what the issue was.
The room was very spacious and clean and close to a water fountain, so we could fill up.
Reviewed: July 27, 2019

Laurent
Switzerland
8.8

Excellent
- • Leisure trip
- • Couple
- • Submitted from a mobile device
Bed was a little hard
Free access to the spa of the partner hotel Big appartment
Reviewed: July 24, 2019

Kate
United Kingdom

1 helpful vote
7.1

“Value for money?”
- • Leisure trip
- • Couple
- • Submitted from a mobile device
One reason we booked this property was the reasonable price but this should be no excuse for below standard cleanliness.
Residence Patricia was in a good position for most attractions and in a quite area of the town. The fact that we could use the spa facilities at the Alpen Resort was brilliant and made up for our rather cramped room (we got what we paid for!).
Reviewed: July 23, 2019

Rémi
Canada
10

Exceptional
- • Couple
- • Submitted from a mobile device
Very clean, access to the spas/pool was very appreciated
Reviewed: July 23, 2019

Kanlayaneemail
Belgium
9.6

Exceptional
- • Leisure trip
- • Couple
- • Submitted from a mobile device
One of the best values hotel in Zermatt. It was our second time staying there and would probably choose to stay here again next time.

Condo Hotel Residence Patricia

Residence Patricia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

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Contact the host

Area Info

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

See availability Facilities of Residence Patricia Great facilities! Review score, 8.3

Most Popular Facilities

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Internet

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Pool and Spa

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See availability House Rules Residence Patricia takes special requests – add in the next step!

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Residence Patricia

Facilities of Residence Patricia Great facilities! Review score, 8.3

House Rules Residence Patricia takes special requests – add in the next step!