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Hotel The Omnia

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
The Omnia

Auf dem Fels, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.8/10! (score from 469 reviews)

Real guests • Real stays • Real opinions

9.7
Exceptional
469 reviews
  • Facilities

    9.8

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Value for money

    9.0

  • Location

    9.8

  • Total

    9.7

  • Free WiFi

    9.6

The hotel was so different from any other hotels of this standard. It was peaceful and so quiet with a very zen feel thanks to the amazing decor and materials chosen, it was like a time capsule. The location is wonderful, facilities are amazing, dining and lounging area were a dream. Staff were the best! Overall everything was amazing. It was a dream to be able to relax in such a beautiful setting. I was so relaxed, I turned my phone off during my stay there!! Amazing!

Lan Switzerland

• Excellent location, just off and above the main street • Amazing view of Zermatt, the mountains, the Matterhorn • Exceptional breakfast • Incredibly nice and competent staff • Beautiful decor - like a minimalist but welcoming mountain lodge • Spotless rooms • Our room was upgraded to the nicer one with a bath (basically twice the value of our booking) - for free! • Excellent value - it is not cheap, but the price for a 5* hotel in the mountains of Switzerland is more than reasonable • Great restaurant • They prepared a very nice surprise for our anniversary - free bottle of champagne and nice card • Great pool and spa and jacuzzi

Carlo Switzerland

Everything was exceptional, from the staff to the rooms to the facilities and the breakfast. A great place.

Oliver Germany

Quality of service was off the charts! Had a fantastic time at The Omnia!

George United States of America

Impeccable service, really above average. Insanely good included breakfast from a Michelin starred (but not stuffy at all l) restaurant. Fantastic location— convenient to all, but set up high so overlooking Zermatt with probably the best Matterhorn view you could imagine.

Stephanie United States of America

The most amazing staff and hospitality. They knew our names and rooms and were so incredibly helpful. They breakfast was 10/10 amazing. 100% would stay here again.

Jesse United States of America

The Omnia was truly superb! My wife and I booked this for our honeymoon and the staff couldn't be more accommodating! They upgraded us for free to a suite with an unbelievable view of the town. The free bourbon in the room was also a plus, as were the amazing cocktails they made downstairs. The view of The Matterhorn from the outdoor hot tub was breathtaking. All in all, we were exceptionally satisfied with our stay and whenever we come back to Zermatt we will be sure to stay here again!

John United States of America

The spa is amazing. The staff is very well trained. There is a certain “culture” of a five stars service that is obvious here. This is by far the best 5 stars hotel i’ve stayed at.

Luminita United States of America

extraordinary attention to detail and personalization. Best 5 stars hotel i have visited. The facility is amazing and the staff go out of their way to make your stay a memorable one.

Luminita United States of America

Warm and very friendly hotel staff. Excellent breakfast(included in the price). Dinner is a bit pricey but well worth it. It's an experience in itself. The hotel itself is located on the main street. So it's easy to go shopping and walk around the beautiful little town of Zermatt. There is also nice easy hiking trails right behind the hotel. So you can take a relaxing walk whenever you want and if weather is not good, you can just walk to town. The location can't be better. Staff was very helpful and help us plan all our adventures. Room is very modern and nice with stunning views from the balcony. Complementary bourbon is a nice touch and it's one of the best bourbon I ever tasted. Thank you for making our Zermatt visit comfortable and memorable! We can't wait to come back and stay at Omnia again.

Sensiferum United States of America

Staff

9.9
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Very clean bathrooms
The Omnia during the winter
A bathroom at The Omnia
The building where the hotel is located
The Omnia during the winter
The building where the hotel is located
The swimming pool at or near The Omnia
+45 photos
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The Omnia

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The Omnia

9.7
Exceptional
469 reviews
  • 9.9

    Staff

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Views from the property
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “The hotel was so different from any other hotels of this standard. It was peaceful and so quiet with a very zen feel thanks to the amazing decor and materials chosen, it was like a time capsule.”
    Lan Lan Switzerland Switzerland
  • “• Excellent location, just off and above the main street • Amazing view of Zermatt, the mountains, the Matterhorn • Exceptional breakfast • Incredibly nice and competent staff • Beautiful decor - like...”
    Carlo Carlo Switzerland Switzerland
  • “Everything was exceptional, from the staff to the rooms to the facilities and the breakfast. A great place.”
    Oliver Oliver Germany Germany
  • “Quality of service was off the charts! Had a fantastic time at The Omnia!”
    George George United States of America United States of America
  • “Impeccable service, really above average. Insanely good included breakfast from a Michelin starred (but not stuffy at all l) restaurant.”
    Stephanie Stephanie United States of America United States of America
  • “The most amazing staff and hospitality. They knew our names and rooms and were so incredibly helpful. They breakfast was 10/10 amazing. 100% would stay here again.”
    Jesse Jesse United States of America United States of America
  • “The Omnia was truly superb! My wife and I booked this for our honeymoon and the staff couldn't be more accommodating! They upgraded us for free to a suite with an unbelievable view of the town.”
    John John United States of America United States of America
  • “The spa is amazing. The staff is very well trained. There is a certain “culture” of a five stars service that is obvious here. This is by far the best 5 stars hotel i’ve stayed at.”
    Luminita Luminita United States of America United States of America
  • “extraordinary attention to detail and personalization. Best 5 stars hotel i have visited. The facility is amazing and the staff go out of their way to make your stay a memorable one.”
    Luminita Luminita United States of America United States of America
  • “Warm and very friendly hotel staff. Excellent breakfast(included in the price). Dinner is a bit pricey but well worth it. It's an experience in itself.”
    Sensiferum Sensiferum United States of America United States of America

Stay in the heart of Zermatt – Excellent location – show map

Located on a rock, 148 feet above the roofs of central Zermatt, guests access The Omnia via a tunnel leading to an elevator, which brings them right into the lobby.

Guests can taste refined international cuisine made from selected seasonal ingredients in the restaurant or on the terrace. After dinner, guests can relax on the sofa in front of the fireplace, sipping an espresso or a grappa.

The spa area offers various treatments to unwind after a day in the fresh mountain air.

All units vary in layout and size and feature elegant modern design and private balconies.

Wireless internet is available in the entire hotel free of charge.

The Omnia offers its own taxi service to and from Zermatt railway station, the car park or the heliport. A shuttle or helicopter service to the airports can be arranged by the hotel team as well.

Zermatt's winter sports area can be reached within a 15-minute walk or by electrically-powered buses and taxis.

Please note that construction work is going on nearby [from 01/04/2021 to 01/08/2024 and some rooms may be affected by noise.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

We speak your language!

The Omnia has been welcoming Booking.com guests since Aug 25, 2009

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Brilliant!

Nearby Ski Lifts:

  • Zermatt-Sunnegga - 1,850 feet
  • Matterhorn Express Gondola - 2,100 feet
  • Zermatt - Furi Ski Lift - 2,100 feet
  • Matterhorn Express 1 - 2,250 feet
  • Eisfluh - 4,750 feet

Most popular amenities

Spa
Free WiFi
Family rooms
Restaurant
wonderful Fitness Center
Non-smoking rooms
Bar

Good for couples – they rated the facilities 9.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

뀐 Located in the heart of Zermatt, this hotel has an excellent location score of 9.8

냨 Great Food: Meals here are highly recommended!

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American

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Deluxe Double Room
  • 1 king bed
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Corner Suite
  • 1 king bed
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Matterhorn Suite
  • 1 king bed
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Tower Suite with Matterhorn View
  • 1 king bed
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Guest reviews

9.7
Exceptional
469 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Lan Switzerland

    “The hotel was so different from any other hotels of this standard. It was peaceful and so quiet with a very zen feel thanks to the amazing decor and materials chosen, it was like a time capsule. The location is wonderful, facilities are amazing, dining and lounging area were a dream. Staff were the best! Overall everything was amazing. It was a dream to be able to relax in such a beautiful setting. I was so relaxed, I turned my phone off during my stay there!! Amazing!” Read more

  • Carlo Switzerland

    “• Excellent location, just off and above the main street • Amazing view of Zermatt, the mountains, the Matterhorn • Exceptional breakfast • Incredibly nice and competent staff • Beautiful decor - like a minimalist but welcoming mountain lodge • Spotless rooms • Our room was upgraded to the nicer one with a bath (basically twice the value of our booking) - for free! • Excellent value - it is not cheap, but the price for a 5* hotel in the mountains of Switzerland is more than reasonable • Great restaurant • They prepared a very nice surprise for our anniversary - free bottle of champagne and nice card • Great pool and spa and jacuzzi” Read more

  • Oliver Germany

    “Everything was exceptional, from the staff to the rooms to the facilities and the breakfast. A great place.”

  • George United States of America

    “Quality of service was off the charts! Had a fantastic time at The Omnia!”

  • Stephanie United States of America

    “Impeccable service, really above average. Insanely good included breakfast from a Michelin starred (but not stuffy at all l) restaurant. Fantastic location— convenient to all, but set up high so overlooking Zermatt with probably the best Matterhorn view you could imagine. ” Read more

  • Jesse United States of America

    “The most amazing staff and hospitality. They knew our names and rooms and were so incredibly helpful. They breakfast was 10/10 amazing. 100% would stay here again.”

  • John United States of America

    “The Omnia was truly superb! My wife and I booked this for our honeymoon and the staff couldn't be more accommodating! They upgraded us for free to a suite with an unbelievable view of the town. The free bourbon in the room was also a plus, as were the amazing cocktails they made downstairs. The view of The Matterhorn from the outdoor hot tub was breathtaking. All in all, we were exceptionally satisfied with our stay and whenever we come back to Zermatt we will be sure to stay here again!” Read more

  • Luminita United States of America

    “The spa is amazing. The staff is very well trained. There is a certain “culture” of a five stars service that is obvious here. This is by far the best 5 stars hotel i’ve stayed at.”

  • Luminita United States of America

    “extraordinary attention to detail and personalization. Best 5 stars hotel i have visited. The facility is amazing and the staff go out of their way to make your stay a memorable one.”

  • Sensiferum United States of America

    “Warm and very friendly hotel staff. Excellent breakfast(included in the price). Dinner is a bit pricey but well worth it. It's an experience in itself. The hotel itself is located on the main street. So it's easy to go shopping and walk around the beautiful little town of Zermatt. There is also nice easy hiking trails right behind the hotel. So you can take a relaxing walk whenever you want and if weather is not good, you can just walk to town. The location can't be better. Staff was very helpful and help us plan all our adventures. Room is very modern and nice with stunning views from the balcony. Complementary bourbon is a nice touch and it's one of the best bourbon I ever tasted. Thank you for making our Zermatt visit comfortable and memorable! We can't wait to come back and stay at Omnia again.” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Omnia

Welcoming Booking.com guests since Aug 25, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • do you have a heated open air pool in winter season

    Dear guest, we have a heated outdoor jacuzzi and as well the outside part of our pool is heated.


    You found this answer helpful

    You found this answer unhelpful

  • Hi! How far is it to the slopes and what is the method of transport? We are used to ski-in/ski-out so are keen to avoid having to carry skis to the lift and walk around in boots if possible! Thanks :)

    The stations are easily accessible by walk (10 minutes), by electrically-powered buses or by electrically-powered taxis. Best wishes from Zermatt THE OMNIA


    You found this answer helpful

    You found this answer unhelpful

  • What is the price of the room

    Dear Guest Please take note that our prices vary. Therefore we kindly ask you to get in touch with us directly. Warm regards THE OMNIA Team


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • Hello, We are in Zermatt since 12 of December (Riffelalp 2222)and would like to stay 1more week - 26 December until 2 January. Do you allow two dogs?

    Dear Guest Thank you very much for your kind request. Because of its unique design and furnishings, as well as structural circumstances, our mountain lodge is not suitable for dogs or other pets. They are not admitted to any part of the hotel.


    You found this answer helpful

    You found this answer unhelpful

  • Please can you provide information on babysitting, activities and pool access for a (almost) 3yr old girl?

    We may happily organize a babysitter on request as well as activites for your 3year old girl. In addition, children are welcome to join our pool area.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel The Omnia

Most recent questions
  • do you have a heated open air pool in winter season

    Dear guest, we have a heated outdoor jacuzzi and as well the outside part of our pool is heated.


    You found this answer helpful

    You found this answer unhelpful

  • Hi! How far is it to the slopes and what is the method of transport? We are used to ski-in/ski-out so are keen to avoid having to carry skis to the lift and walk around in boots if possible! Thanks :)

    The stations are easily accessible by walk (10 minutes), by electrically-powered buses or by electrically-powered taxis. Best wishes from Zermatt THE OMNIA


    You found this answer helpful

    You found this answer unhelpful

  • What is the price of the room

    Dear Guest Please take note that our prices vary. Therefore we kindly ask you to get in touch with us directly. Warm regards THE OMNIA Team


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • Hello, We are in Zermatt since 12 of December (Riffelalp 2222)and would like to stay 1more week - 26 December until 2 January. Do you allow two dogs?

    Dear Guest Thank you very much for your kind request. Because of its unique design and furnishings, as well as structural circumstances, our mountain lodge is not suitable for dogs or other pets. They are not admitted to any part of the hotel.


    You found this answer helpful

    You found this answer unhelpful

  • Please can you provide information on babysitting, activities and pool access for a (almost) 3yr old girl?

    We may happily organize a babysitter on request as well as activites for your 3year old girl. In addition, children are welcome to join our pool area.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matterhorn Museum
    0.1 miles
  • Mountaineers' cemetery
    0.1 miles
  • Matterhorn Golf club
    0.3 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.4 miles
  • Zermatt - Matterhorn
    0.4 miles
  • Matterhorn Express 1
    0.4 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1.2 miles
Top attractions
  • Matterhorn
    5.2 miles
  • Klein Matterhorn
    5.7 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.4 miles
Natural Beauty
  • River Vispa
    0.3 miles
Ski lifts
  • Matterhorn Express
    0.4 miles
Public transit
  • Train Zermatt Train Station
    0.3 miles
Closest Airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.7 miles
  • Turin Airport
    57.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

4 reasons to choose The Omnia

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of The Omnia Great facilities! Review score, 9.8

Most popular amenities

Spa
Free WiFi
Family rooms
Restaurant
wonderful Fitness Center
Non-smoking rooms
Bar
Outdoors
  • Sun deck
  • Terrace
Ski
  • Ski pass vendor
  • Ski storage
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Mini golf Additional charge
  • Cycling Off-site
  • Hiking Additional charge
  • Library
  • Skiing Off-site
  • Tennis court Off-site Additional charge
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Books, DVDs & music for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Accessibility
  • Wheelchair accessible
Health & Wellness Facilities
  • Locker rooms
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full-body massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Omnia takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 5 years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa American Express The Omnia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Omnia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform The Omnia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Omnia

  • The Omnia offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Library
    • Tennis court
    • Mini golf
    • Beauty services
    • Facial treatments
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Personal trainer
    • Locker rooms
    • Walking tours
    • Bike tours
    • Tour or class about local culture

  • The prices at The Omnia may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Omnia include:

    • Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Omnia on this page.

  • Check-in at The Omnia is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Omnia can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • À la carte

  • The Omnia is 1,500 feet from the center of Zermatt.

9.7 Exceptional 469 reviews 100% real guest experiences
  • Awesome: 9+

    449

  • Good: 7 – 9

    18

  • Okay: 5 – 7

    1

  • Poor: 3 – 5

    1

  • Very Poor: 1 – 3

    0

Categories
  • Staff 9.9
  • Facilities 9.8
  • Cleanliness9.9
  • Comfort9.8
  • Value for money9.0
  • Location9.8
  • Free WiFi 9.6
High score for Zermatt

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