Name: The Omnia
Address: Auf dem Fels, 3920 Zermatt, Switzerland, Auf dem Fels, Canton of Valais, 3920, Switzerland
Price range: Prices for upcoming dates start at $452 per night (We Price Match)
Rating: 9.7

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (456)

Hotel The Omnia

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Auf dem Fels, 3920 Zermatt, Switzerland –

Lock in a great price for The Omnia – rated 9.7 by recent guests!

to get started.

Nice location Friendly professional stuffs Modern cozy place with tasty food.

Wenshuai, Macau

Organization, service, reception, attention to details, and functional design of the room

Omar, Switzerland

The hotel was great. Friendly staff and great view of the Matterhorn from the hotel’s terrace. The food was also phenomenal. Compliments to the chef.

Ailen, United States of America

Staff was great Excellent breakfast Personalized service Great pool and spa area

Diego, United States of America

The Omnia is an extraordinary experience. From the impeccable facilities to the amazing staff, this hotel is the best place to stay in Zermatt. Do not miss the opportunity to stay at The Omnia. You will never forget this place.

Donna, United States of America

Excellent customer service from arrival to departure. All the best to Christian, Simon and the rest of the wonderful staff at The Omnia! It made our first visit to Zermatt very memorable and enjoyable.

Amdg, Switzerland

Everything was excellent but the service was better.

Gunter, United States of America

Gorgeous and very unique property!! Staff was fabulous. Amenities also very unique and remarkable.

Lynne, United States of America

Friendly staff, superb location and amazing hotel and spa! This place was truly fantastic in every way.

Cindy, United Kingdom

Absolutely everything! Including and especially the staff who did everything to make our stay exceptionable.

Leslie, United States of America

9.9

Excellent location!
Great neighborhood
Great neighborhood
Great neighborhood
Great neighborhood
On-site swimming pool
Views from the property
Views from the property
Very comfy beds
Very comfy beds
Very clean bathrooms
Very clean bathrooms
Very clean bathrooms
Room sizes
Room sizes
Room sizes
Room sizes
Room sizes
Room sizes
Very comfy beds
Very clean bathrooms
Room sizes
Very clean bathrooms
Very clean bathrooms
Great neighborhood
Room sizes
On-site restaurant
On-site restaurant
Great check-in experience
Great check-in experience
Great check-in experience
Very clean bathrooms
Great check-in experience
Great neighborhood
Room sizes
On-site restaurant
On-site restaurant

What guests loved the most:
“Nice location Friendly professional stuffs Modern cozy place with tasty food.”

Wenshuai Macau
“Organization, service, reception, attention to details, and functional design of the room”

Omar Switzerland
“The hotel was great. Friendly staff and great view of the Matterhorn from the hotel’s terrace. The food was also phenomenal. Compliments to the chef.”

Ailen United States of America
“Staff was great Excellent breakfast Personalized service Great pool and spa area”

Diego United States of America
“The Omnia is an extraordinary experience. From the impeccable facilities to the amazing staff, this hotel is the best place to stay in Zermatt. Do not miss the opportunity to stay at The Omnia. ”

Donna United States of America
“Excellent customer service from arrival to departure. All the best to Christian, Simon and the rest of the wonderful staff at The Omnia! ”

Amdg Switzerland
“Everything was excellent but the service was better.”

Gunter United States of America
“Gorgeous and very unique property!! Staff was fabulous. Amenities also very unique and remarkable.”

Lynne United States of America
“Friendly staff, superb location and amazing hotel and spa! This place was truly fantastic in every way.”

Cindy United Kingdom
“Absolutely everything! Including and especially the staff who did everything to make our stay exceptionable.”

Leslie United States of America

Stay in the Heart of Zermatt –

One of our best sellers in Zermatt! On a rock 150 feet above the roofs of central Zermatt, guests access The Omnia via a tunnel leading to an elevator, which brings them right into the lobby.

Guests can taste refined international cuisine made from selected seasonal ingredients in the restaurant or on the terrace. After dinner, guests can relax on the sofa in front of the fireplace, sipping an espresso or a grappa.

The spa area offers various treatments to unwind after a day in the fresh mountain air.

All units vary in layout and size and feature elegant modern design and private balconies.

Wireless internet is available in the entire hotel free of charge.

The Omnia offers its own taxi service to and from Zermatt train station, the parking lot or the heliport. A shuttle or helicopter service to the airports can be arranged by the hotel team as well.

Zermatt's winter sports area can be reached with a 15 minute walk or by electric-powered buses and taxis.

This is our guests' favorite part of Zermatt, according to independent reviews.

This property also has one of the top-rated locations in Zermatt! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

This hotel is also rated as the best value in Zermatt! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

The Omnia has been welcoming Booking.com guests since Aug 25, 2009

Hotel Chain: Design Hotels

Missing some information?

Brilliant!

Most Popular Facilities

Spa

Swimming pool

Free WiFi

Family rooms

Indoor pool

Restaurant

Bar

Good for couples – they rated the facilities 9.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“friendly staff”
23 related reviews

“great view”
20 related reviews

“amazing hotel”
17 related reviews

“boutique style”

Located in the heart of Zermatt, this hotel has an excellent location score of 9.9

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at The Omnia?

Check-in Date

Check-out Date

Rooms

Adults

Children

Just booked in Zermatt 3 hotels like The Omnia were just booked on our site

4 reasons to choose The Omnia

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Matterhorn Museum
0.1 miles
Mountaineers' cemetery
0.1 miles
Matterhorn Golf club
0.3 miles
Zermatt Train Station
0.3 miles
Zermatt-Sunnegga
0.3 miles
Zermatt - Furi Ski Lift
0.4 miles
Matterhorn Express 1
0.4 miles
Eisfluh
0.9 miles
Patrullarve
1.2 miles
Sunnegga-Blauherd
1.2 miles

Natural Beauty

Vispa River
0.3 miles

Closest Airports

Malpensa Airport
53.7 miles
Agno Airport
55.7 miles
Turin Airport
57.5 miles

What Travelers Love About This Location

“Everything was perfect, the location, the attitude of the staff, very helpful , kind and professional, breakfast was very good as well. The jacuzzi outside was...”

David

Israel

“Amazing views, excelent location, staff very nice!”

Ovi

Canada

“Location and staff. We got an unexpected upgrade, which was well appreciated. Amazing views from the balcony and very friendly staff. The bed was very comfortab...”

Symakas

United Arab Emirates

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1 Restaurant On Site

The Omnia

Food: European

Menu: À la carte

House Rules The Omnia takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Extra beds are not available.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

The Omnia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform The Omnia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the hotel directly using the contact details in your confirmation.

“The Omnia is an extraordinary experience. From the impeccable facilities to the amazing staff, this hotel is the best place to stay in Zermatt. Do not miss the opportunity to stay at The Omnia. You will never forget this place.”

Donna

United States of America

“Excellent customer service from arrival to departure. All the best to Christian, Simon and the rest of the wonderful staff at The Omnia! It made our first visit to Zermatt very memorable and enjoyable.”

Amdg

Switzerland

See all guest reviews for The Omnia

Newest Reviews for The Omnia

Reviewed: January 18, 2019

Anonymous
United States of America
7.5

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. We loved our stay at the omnia.
We absolutely loved our stay at the omnia. The staff was amazing and so nice the second we walked through the door. They booked all our reservations so we didn’t have to worry about anything while we were on our honeymoon. Also they surprised us with a upgrade room with a spectacular view of the Matterhorn when we got there which was really exciting and nice of them. You will not regret booking this hotel!

Stayed in January 2019
Reviewed: January 17, 2019

Wenshuai
Macau
10

Exceptional
- • Business trip
- • Couple
- • Corner Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Nice location Friendly professional stuffs Modern cozy place with tasty food.

Stayed in January 2019
Reviewed: January 14, 2019

Solveig
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was sooo nice! The service was excellent and overall I loved it!! I will be back x

Stayed in January 2019
Reviewed: January 11, 2019

Rashid
Qatar
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Matterhorn Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing. It was a littke too pricey though.
I absolutely loved the friendliness of the staff, the comfortable bed, the outstanding view of the Matterhorn from your balcony, the great breakfast and the lovely heated pool!

Stayed in December 2018
Reviewed: December 24, 2018

Carlos
Belgium

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There is nothing I did not like about this hotel. It’s an amazing hotel. I would definitely stay here again.
Best hotel in Zermatt. Best service I have ever had in a hotel. Really nice spa with view to the city. Rooms are cosy and silent.

Stayed in December 2018
Reviewed: November 25, 2018

Eui
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Double Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I’ll def go back, if I go Zermatt again.

Stayed in November 2018
Reviewed: November 22, 2018

Suelen
Brazil
10

“Perfeito!”
- • Leisure trip
- • Couple
- • Double Queen Room
- • Stayed 2 nights
I have no words to describe The Omnia and the team! The hotel is amazing, the view is beautiful, the room is great, the breakfast is awesome, but the team...they are perfect! They really go extra mile to make their guests happy! It makes all the difference. Since you arrive at the hotel, you feel like a very welcome friend, not a simple another guest. And when you leave, they give you chocolates: it helps to make you feel less sad for leaving Zermatt! I wouldnt choose another hotel when in Zermatt!

Stayed in November 2018
Reviewed: November 14, 2018

Shahrukh
India
10

“The best stay ever ”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 4 nights
- • Submitted from a mobile device
The staff is extremely friendly and warm and one will love each and every moment one spends at The Omnia great food great comfort the best place to stay in Zermatt

Stayed in November 2018
Reviewed: November 14, 2018

Omar
Switzerland

1 helpful vote
10

“Simply amazing”
- • Leisure trip
- • Couple
- • Double Queen Room
- • Stayed 2 nights
Organization, service, reception, attention to details, and functional design of the room

Stayed in November 2018
Reviewed: November 10, 2018

Ailen
United States of America
10

“The OMNIA. The perfect stay in Zermatt.”
- • Family with young children
- • Double Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel was great. Friendly staff and great view of the Matterhorn from the hotel’s terrace. The food was also phenomenal. Compliments to the chef.

Stayed in November 2018
Reviewed: November 8, 2018

Tunde
Hungary

2 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Double Queen Room
- • Stayed 4 nights
Every minute we spent there was perfect. The hotel provides the exclusive service with the right level of personal touch. This balance is perfectly applied by all staff we met. We had really excellent time.

Stayed in November 2018
Reviewed: November 8, 2018

Diego
United States of America
10

“Excellent”
- • Leisure trip
- • Couple
- • Corner Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Staff was great Excellent breakfast Personalized service Great pool and spa area

Stayed in October 2018
Reviewed: November 5, 2018

Anonymous
Germany
10

“Wonderful traveling experience!!”
- • Leisure trip
- • Couple
- • Double Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing!
The best hotel experience we have! It should be rated 6 stars for the supper high standard of everything. The room will be cleaned twice a day. The sweet stuff will prepare you light blanket for daytime and duvet for the night:) People are extremely helpful n friendly. You can feel you have been taking great care of. The overall hotel environment is comfortable, cozy and inviting. They have the best liberary n lounge! You can enjoy your reading in front of the fireplace with the best Mountain View! We really love the place and love to revisit it next time we are in Zermatt!

Stayed in November 2018
Reviewed: November 1, 2018

Mauro
Switzerland

1 helpful vote
10

“Superb staff and food, paired with at home feeling and wellness”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There is nothing negative, except if I had to go on a high level of critic, then I would say while enjoying the Gourmet Menu in the restaurant, the next dish was brought fairly fast. Except for that, really, really nice and enjoyable stay.
The breakfast, restaurant, wellness and spa, big compliment to verginie who gave us awesome massges.

Stayed in October 2018
Reviewed: October 30, 2018

Donna
United States of America

1 helpful vote
10

“The Omnia is a state of mind: the atmosphere, the food, the fragrance put you in another world.”
- • Leisure trip
- • Couple
- • Matterhorn Suite
- • Stayed 4 nights
Nothing could have been better! This hotel is PERFECT.
The Omnia is an extraordinary experience. From the impeccable facilities to the amazing staff, this hotel is the best place to stay in Zermatt. Do not miss the opportunity to stay at The Omnia. You will never forget this place.

Stayed in October 2018

Sleeps	Room Type
	Double Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This room is 79 ft² in size and features a balcony with views to the rock (west side) and a small bathroom with a shower. It has a queen-size bed. No extra beds or cots possible. Room Facilities: • Minibar • Shower • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Slippers • Cable channels • Flat-screen TV • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This room is 121 ft² in size and has a balcony with views of Zermatt or the rock (west side). The bathroom is fitted with a bathtub or with a shower. It features a king-size bed. No extra beds or cots possible. Room Facilities: • Minibar • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Slippers • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This room comes with a balcony, offering views of Zermatt or of the Matterhorn Mountain, and a bathroom with a bathtub. It features a king bed and a chaise lounge. On request, an extra bed or crib is available. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Slippers • Cable channels • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Additional bathroom • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Corner Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This 2-room suite comes with a balcony, offering views of Zermatt, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. It features a king bed and a chaise lounge. On request, an extra bed or crib is available. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Slippers • Cable channels • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Mountain view • Additional bathroom • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Matterhorn Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This 2-room suite comes with a balcony, offering views of the Matterhorn Mountain, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. On request, a sofa bed for 2 guests or a crib are available. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Walk-in closet • Slippers • Cable channels • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Mountain view • Landmark view • Additional bathroom • Towels • Linens • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Suite with Matterhorn View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This 2-room tower suite has a balcony, and offers views of the Matterhorn Mountain, a living room with a sofa, a fireplace and a telescope, as well as 2 bathrooms. It features a walk-in closet, a king bed and a chaise lounge. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Walk-in closet • Slippers • Cable channels • Fireplace • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Mountain view • Landmark view • Additional bathroom • City view • Towels • Linens Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Village Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This 2-room suite comes with a balcony, offering views of Zermatt, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. It also features a king bed, a chaise lounge and a walk-in closet. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Hairdryer • Balcony • Bathrobe • Radio • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Heating • Walk-in closet • Slippers • Cable channels • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Additional bathroom • City view • Towels • Linens • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel The Omnia

The Omnia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Zermatt – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

4 reasons to choose The Omnia

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

The Omnia

See availability Facilities of The Omnia Great facilities! Review score, 9.7

Most Popular Facilities

Outdoors

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Pool and Spa

Pets

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Parking

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See availability House Rules The Omnia takes special requests – add in the next step!

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The Omnia

Stay in the Heart of Zermatt –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of The Omnia Great facilities! Review score, 9.7

House Rules The Omnia takes special requests – add in the next step!