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About this property
Located 1476 feet above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel by Bürgenstock was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property.
The Hotel Restaurant, menus present signature dishes from across all our kitchens including Middle Eastern flavors by Parisa - Persian Cuisine, Asian by Spices Kitchen & Terrace and Brasserie Ritzcoffier’s French classics. Drinks are paired by cuisine, from a fine sake to a smooth Lebanese wine.
All Waldhotel rooms are facing south and feature their own balconies or terraces as well as a relaxation areas with own desk. Every room has a private bathroom equipped with a bath and walk-in shower, own bathroom health amenities, free coffee & tea facilities as well as soft drinks from the mini-bar.
You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor elevator, the Hammetschwand elevator, is located nearby. The hotel guests can access the MS Bürgenstock Catamaran as well as a funicular from and to Lucerne during entire stay free of charge. Bürgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.
You can enjoy the Waldhotel Spa during your stay as part of your room rate.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
9.4
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.3
Location
9.6
Free Wifi
9.2
Select topics to read reviews:
Guests who stayed here loved
Basma
Saudi Arabia
“The room was amazing, the toilet has a an automatic bidet and the view was calming and relaxing.
I had an amazing dinner at Verbena and their breakfast was elegant and tasty.”
N
Norah
Saudi Arabia
“There were three hotel buildings, we booked in the waldhotel. I found it the best ! It is not facing the lake although but it is spacious and smells nice and very quite!”
K
Khalid
Oman
“The location is beautiful , the facilities are excellent and the staff superb . The staff goes out of the way to make your stay very enjoyable . We particularly appreciated the services and warmth of restaurant manager of Verbena restaurant and...”
A
Ahmed
United Arab Emirates
“The location could be hard to reach but the view is worth it
They have facilities that can provide you a boat ride to Luzerne
And the new breakfast is amazing espically the Shakshuka”
M
Mohammed
Saudi Arabia
“An exceptional and comfortable stay. All the restaurants and cafés were wonderful, and the SPA exceeded all expectations.”
B
Bilge
Turkey
“The view was excellent. The complimantary funicular and boat is excellent.”
Jane
Switzerland
“Beautiful setting and gorgeous facilities. Hard to get better than Bürgenstock, but you do pay a premium to stay - in my view, worth it!”
Xiaozhen
United States
“Great property. Room is large, modern with great view and amenities. Spa is nice too does not have the infinity pool but has everything else with much less people. Paolo who checked us in was very nice and pleasant. Most of the service team is...”
F
Flavia
Switzerland
“Very friendly staff, clean and comfortable rooms, great breakfast, many extras like complementary trip to lucerne etc.”
Maha
Switzerland
“Everything was just amazing, from reception to room, spa, restaurant.
Attention of the stuff to the details made our stay just perfect.
Thank you for everything”
Hotel area info
Restaurants
1 Restaurant On Site
Restaurant Verbena
No additional info available
House rules
Waldhotel by Bürgenstock takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
CHF 60 per child, per night
3 years old
Crib upon request
CHF 60 per child, per night
Extra bed upon request
CHF 180 per child, per night
4 - 11 years
Extra bed upon request
CHF 180 per child, per night
12+ years
Extra bed upon request
CHF 225 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Please note that dinner includes a 3 course chef choice / set menu at the Verbena Restaurant only. Reservation is required.
Children under the age of 16 are not permitted to access the Waldhotel Spa.
When booking rooms for 5 or more nights different policies and conditions apply.
Please note that Spa access is only included in some room types
Spa and pool access for children is limited to some hours in the day
Resort activities and offerings are subject to Seasonality.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Green Globe Certification
Saudi Arabia“The room was amazing, the toilet has a an automatic bidet and the view was calming and relaxing. I had an amazing dinner at Verbena and their breakfast was elegant and tasty.”
Oman“The location is beautiful , the facilities are excellent and the staff superb . The staff goes out of the way to make your stay very enjoyable . We particularly appreciated the services and warmth of restaurant manager of Verbena restaurant and...”
United Arab Emirates“The location could be hard to reach but the view is worth it They have facilities that can provide you a boat ride to Luzerne And the new breakfast is amazing espically the Shakshuka”
Turkey“The view was excellent. The complimantary funicular and boat is excellent.”
Jane
Switzerland“Beautiful setting and gorgeous facilities. Hard to get better than Bürgenstock, but you do pay a premium to stay - in my view, worth it!”
United States“Great property. Room is large, modern with great view and amenities. Spa is nice too does not have the infinity pool but has everything else with much less people. Paolo who checked us in was very nice and pleasant. Most of the service team is...”
