• City view
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Featuring a restaurant and bar on site, Mercure Concepción offers accommodations with free Wi-Fi in Concepción. Every room at this hotel features a modern décor and is fitted with a private bathroom, a flat-screen cable TV, a mini-bar, a safety deposit box, air-conditioning and an ironing kit. Bed linen and towels are provided. Certain units include a seating area for your convenience. Guests at Mercure Concepción can enjoy the fitness center during their stay. You will find a business center at the property, and laundry services are available for a surcharge. Mercure Concepción features a 24-hour front desk, with a luggage storage service and a safety deposit box. Universidad San Sebastián is 1.7 mi from Mercure Concepción, while Estadio Municipal de Concepción is 2.4 mi away. The nearest airport is Carriel Sur International Airport, 4.3 mi from the property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.9
Comfort
8.7
Value for money
8.0
Location
8.5
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Francisco
    Chile Chile
    We love the place where it is located. Easily you can walk around downtown. The staff was incredible kind and the breakfast was amazing. I’ve been in many hotels and these breakfast was one of the best.
  • Harald
    United States of America United States of America
    The staff was very kind and helpful. The room is big enough and very clean. The breakfeast has even no-gluten options.
  • F
    Fernando
    Chile Chile
    Beds very comfotable, breakfast was very good, room nice but a bit dark and could use more light. The staff was extremely friendly and helpfull at all time. Good location to go eat a restaurants near by.

Hotel area info

Restaurants
1 Restaurant On Site

  • Hemisferio
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Amenities of Mercure Concepcion
Great facilities! Review score, 8.5

Most popular amenities
  • Parking
  • Free WiFi
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs CL$ 9,520 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Public Bath
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules

Mercure Concepcion takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Mercure Concepcion accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

It's possible to extend your stay at this property at no extra cost for coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Mercure Concepcion

  • Guests staying at Mercure Concepcion can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • American
    • Buffet

  • Mercure Concepcion has 1 restaurant:

    • Hemisferio

  • Mercure Concepcion is 0.9 miles from the center of Concepción. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Concepcion may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Concepcion offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Public Bath

  • Check-in at Mercure Concepcion is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mercure Concepcion include:

    • Double
    • Twin