It would have been better without the girl yelling at the phone every night on her room/the corridor til late.

The staff was lovely and they even gave us some recommendations to avoid trouble with the protests. There is a kitchen so you can cook if you don’t want to eat outside. The breakfast is ok and they make yummy scrambled eggs.

Stayed in March 2020

Very small shower cubicle.

Very friendly and helpful staff! And good breakfast, thank you!

Stayed in March 2020

The only small issue was the hot water was tepid, however not really a problem in a Chilean summer.

This hotel was like an oasis in a desert. The staff went out of their way to help and were very friendly. We had a room with a balcony, cleaned daily and comfortable. Beer wine and food was available with low prices. I highly recommend this hotel.

Stayed in February 2020

The room is a little small

The house is nice, with big and quiet common space. The room is clean and with everything you need. The breakfast is ok. Position is good, 5 minutes walking from baquedano station (but it was actually close), 10 minutes from Barrio Italia and Cerro Santa Lucia.

Stayed in January 2020

Maybe our room not having a window to the outside

The staff very helpful and friendly , the kitchen, the breakfast, the location!

Stayed in February 2020

Nothing

The welcoming & friendly staff. Catalina, Antoinette & the early morning check in staff were all excellent!

Stayed in January 2020

Well located, clean and tidy. The girls are extremely helpful, always smiling and giving tips. Worth the money.

Stayed in December 2019

Nothing to say

Free coffee/tea facilities, excellent breakfast, nice staff and we were able to store our lugagge for free after check-out. Highly recommended!

Stayed in November 2019

That there was a full-scale riot right outside the hotel was a new experience. It is a stones throw from the centre of the demonstrations against the government and the whole area shows it. It did seem safe during the day. Getting to the hotel is a bit tricky as it isn't possible to go by metro from Los Heroes where the bus from the airport stops and there was a lot of traffic congestion. The journey to the hotel looks bad but it does seem business as usual for the shops, cafes etc.

My room was super though it was the deluxe double and the only downside was that the view from the front window was obscured by an air-conditioning unit. The staff were great and spoke good English and helped with all my little needs like a charger for my phone. I didn't bother watching the television so I can't say whether it worked or not. The room comes with a safe. Breakfast was okay. It is situated very close to the main centre of the city and close to some excellent cafes. Overall, the hotel is plush and well-maintained.

Stayed in November 2019