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Hotel
 CasaSur Charming Hotel

Eduardo Hyatt 527, Providencia, 7501500 Santiago, Chile – Excellent location – show map

Excellent location – rated 9.5/10! (score from 54 reviews)

Real guests • Real stays • Real opinions

9.7
Exceptional
54 reviews

Besides excellent, central location—quiet neighborhood on the edge of Italia—over-the-top breakfast (baby crepe on the side of eggs-as-you-like-them and cappuccino)—every one of the friendly staff bends over backwards to deliver outstanding service, helpful advice, help with arranging a tour... Intimate yet full-service! Must be the Best of the Best in Santiago.

Barbara United States of America

The staff was excellent! Breakfast absolutely amazing! Located in one of the safest neighborhoods in Santiago! Would highly recommend!

Sharon United States of America

Great location close to Metro. Wonderful staff. Perfect breakfast. Bed and shower were very good. Lots of good restaurants within easy walking distance.

Kent United States of America

Breakfast was great. Staff was terrific. Location quite good.

Joseph United States of America

The included breakfast was fabulous! We loved the variety, quality and quantity of food and drink provided. The service was top notch and every day of our stay we left the hotel with full belly's and plenty of energy for exploring the city of Santiago.

Patrick United States of America

Staff adorable.. breakfast fabulous..patio area charming location safe rooms small but very clean..stairs to rooms upstairs... just charming

Jeanne United States of America

The breakfasts were made to order and full of variety. The bread is to die for. The best thing about Casa Sur Charming is the staff who are skilled at hospitality and helpful with great recommendations.

Elizabeth United States of America

We felt welcomed and cared for from the moment we walked through the bright orange front door. The staff provided outstanding service and local restaurant, day trip and laundry service suggestions, all the more appreciated because of the civic unrest in the city during our stay. CasaSur Charming felt like a peaceful and happy refuge.

Kimberlee United States of America

It was clean, warm and full of love. The day we arrived Chile began it’s rioting in the Streets. Due to curfew we were restricted to Casa Sur in the evenings after 18:00. The owners didn’t want us to go hungry and miss dinner so they provided empanadas and pie for all its guests. Besides feeding us they made our stay feel safe at all times. Lastly, they communicated to us both written and verbally about what to expect during this scary tome in Chile. We love Casa Sur...we felt their love too in return. It was a nice feeling! Highly recommended to all.

Terry United States of America

Breakfast was excellent - yogurt jars with homemade granola, freshly baked bread, good coffee, eggs, fresh fruit in little jars.. was the highlight of my mornings! Bed and pillows were very comfortable too. A fruit bowl in the dining area that we could help ourselves to was a nice touch. The staff and owner were very friendly and helpful too. A truly enjoyable stay and we would stay again.

Unsworth-tang United Kingdom
9.7
Exceptional
54 reviews
  • What guests loved the most:
  • “Besides excellent, central location—quiet neighborhood on the edge of Italia—over-the-top breakfast (baby crepe on the side of eggs-as-you-like-them and cappuccino)—every one of the friendly staff...”
    Barbara Barbara United States of America United States of America
  • “The staff was excellent! Breakfast absolutely amazing! Located in one of the safest neighborhoods in Santiago! Would highly recommend!”
    Sharon Sharon United States of America United States of America
  • “Great location close to Metro. Wonderful staff. Perfect breakfast. Bed and shower were very good. Lots of good restaurants within easy walking distance.”
    Kent Kent United States of America United States of America
  • “Breakfast was great. Staff was terrific. Location quite good.”
    Joseph Joseph United States of America United States of America
  • “The included breakfast was fabulous! We loved the variety, quality and quantity of food and drink provided.”
    Patrick Patrick United States of America United States of America
  • “Staff adorable.. breakfast fabulous..patio area charming location safe rooms small but very clean..stairs to rooms upstairs... just charming”
    Jeanne Jeanne United States of America United States of America
  • “The breakfasts were made to order and full of variety. The bread is to die for.”
    Elizabeth Elizabeth United States of America United States of America
  • “We felt welcomed and cared for from the moment we walked through the bright orange front door.”
    Kimberlee Kimberlee United States of America United States of America
  • “It was clean, warm and full of love. The day we arrived Chile began it’s rioting in the Streets. Due to curfew we were restricted to Casa Sur in the evenings after 18:00.”
    Terry Terry United States of America United States of America
  • “Breakfast was excellent - yogurt jars with homemade granola, freshly baked bread, good coffee, eggs, fresh fruit in little jars.. was the highlight of my mornings!”
    Unsworth-tang Unsworth-tang United Kingdom United Kingdom

Categories:

  • Staff 10
  • Facilities 9.6
  • Cleanliness 9.9
  • Comfort 9.9
  • Value for money9.1
  • Location9.5
High score for Santiago

CasaSur Charming Hotel is located in Santiago. Free Wi-Fi access is available. Each room here is fitted with a safety deposit box large enough for a laptop.

Featuring a shower, all rooms have a private bathroom that also comes with a hairdryer and free toiletries. The rooms feature a modern and smart design. Extras include bed linen.

At CasaSur Charming Hotel you will find a 24-hour front desk, a garden and a terrace. Other facilities offered at the property include a ticket service, a tour desk and luggage storage. The property offers free parking.

CasaSur is located in the stylish district of Barrio Italia, a 2-minute walk from Santa Isabel Metro Station and from Bustamente Park. Italia Street, where guests will find an array of restaurants, is a 3-minute walk away.

Santiago International Airport is a 20-minute drive from the property.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

CasaSur Charming Hotel has been welcoming Booking.com guests since Jan 30, 2015

Show me more

Most popular amenities

Free parking
Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Terrace

Property Highlights

Located in the best-rated area in Santiago, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

FREE parking!

Availability

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Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose CasaSur Charming Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.7
Exceptional · 54 reviews
Read all reviews
Categories:
  • Staff 10
  • Facilities 9.6
  • Cleanliness 9.9
  • Comfort 9.9
  • Value for money9.1
  • Location9.5
High score for Santiago

Select topics to read reviews:

See what guests loved the most:

  • Barbara
    United States of AmericaUnited States of America
    “Besides excellent, central location—quiet neighborhood on the edge of Italia—over-the-top breakfast (baby crepe on the side of eggs-as-you-like-them and cappuccino)—every one of the friendly staff bends over backwards to deliver outstanding service,...”
  • Sharon
    United States of AmericaUnited States of America
    “The staff was excellent! Breakfast absolutely amazing! Located in one of the safest neighborhoods in Santiago! Would highly recommend!”
  • Kent
    United States of AmericaUnited States of America
    “Great location close to Metro. Wonderful staff. Perfect breakfast. Bed and shower were very good. Lots of good restaurants within easy walking distance.”
  • Joseph
    United States of AmericaUnited States of America
    “Breakfast was great. Staff was terrific. Location quite good.”
  • Patrick
    United States of AmericaUnited States of America
    “The included breakfast was fabulous! We loved the variety, quality and quantity of food and drink provided. The service was top notch and every day of our stay we left the hotel with full belly's and plenty of energy for exploring the city of...”
  • Jeanne
    United States of AmericaUnited States of America
    “Staff adorable.. breakfast fabulous..patio area charming location safe rooms small but very clean..stairs to rooms upstairs... just charming”
  • Elizabeth
    United States of AmericaUnited States of America
    “The breakfasts were made to order and full of variety. The bread is to die for. The best thing about Casa Sur Charming is the staff who are skilled at hospitality and helpful with great recommendations.”
  • Kimberlee
    United States of AmericaUnited States of America
    “We felt welcomed and cared for from the moment we walked through the bright orange front door. The staff provided outstanding service and local restaurant, day trip and laundry service suggestions, all the more appreciated because of the civic...”
  • Terry
    United States of AmericaUnited States of America
    “It was clean, warm and full of love. The day we arrived Chile began it’s rioting in the Streets. Due to curfew we were restricted to Casa Sur in the evenings after 18:00. The owners didn’t want us to go hungry and miss dinner so they provided...”
  • Unsworth-tang
    United KingdomUnited Kingdom
    “Breakfast was excellent - yogurt jars with homemade granola, freshly baked bread, good coffee, eggs, fresh fruit in little jars.. was the highlight of my mornings! Bed and pillows were very comfortable too. A fruit bowl in the dining area that we...”

Property questions and answers

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Hotel surroundings *
Excellent location – show map
Restaurants & cafes
  • Restaurant Ciudadano
    0.1 miles
  • Restaurant Lusitano
    0.1 miles
  • Restaurant Mistura del Peru
    0.2 miles
  • Cafe/Bar Candelaria
    0.2 miles
  • Cafe/Bar Survenir
    0.2 miles
  • Cafe/Bar Rende Bu
    0.2 miles
Natural Beauty
  • Mountain Cajon del Maipo
    24.9 miles
Closest Airports
  • Santiago International Airport
    10.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
Amenities of CasaSur Charming Hotel

Most popular amenities

Free parking
Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Terrace
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Food & Drink
  • Fruit
  • Special diet meals (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
Services
  • Daily housekeeping
  • Baggage storage
  • Laundry Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Safe
General
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules CasaSur Charming Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 8 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Red Compra Diners Club American Express CasaSur Charming Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

FAQs about CasaSur Charming Hotel

  • Guests staying at CasaSur Charming Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • American

  • CasaSur Charming Hotel offers the following activities/services (charges may apply):

    • From the nearest airport, you can get to CasaSur Charming Hotel by:

      • Taxi 30min

    • Room options at CasaSur Charming Hotel include:

      • Twin/Double
      • Double
      • Family
      • Triple

    • CasaSur Charming Hotel is 1.4 miles from the center of Santiago.

    • The prices at CasaSur Charming Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at CasaSur Charming Hotel is from 2:00 PM, and check-out is until 12:00 PM.