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Hotel Costaustralis

Pedro Montt 262, 6160000 Puerto Natales, Chile – Excellent location – show map

Excellent location – rated 9.6/10! (score from 604 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
607 reviews

good location, near by town with walking distance. very friendly staffs.

Marcus United States of America

Front desk staff were very friendly and helpful. we did early check in at noon. Thanks so much ladies!

Rachel Canada

GoodLocation. Very Clean, food was very good, too.

Village10410 United States of America

Great view from the room and from the reception area. Possibly the greatest in Puerto Natales. Friendly and very helpful staff who speak English very well. The bikes are free to use, so you can quickly discover the rest of Puerto Natales. The main bars and restaurants are within walking distance. Hot water for tea and cold filtered water available from the fountain near the rooms. Great breakfast including a freshly made omelette with your ingredients of choice. Luggage storage service so that you don't have to worry about your things when you go on your hiking tour.

Kounistou Austria

incredible location with a view from my room that was spectacular. the staff were amazing and always helpful.

Elder United States of America

I loved the hotel. Everything was good...the decor, comfort of the rooms, helpful staff. They reserved us a tour, scheduled our taxi, gave us tea when the bar was closed. The breakfast starts at 6 am and it was amazing. The location of the hotel was very central and a short walk to restaurants and tour agencies. The views were AMAZING as it is on front of the waterfront.

Oleksandr Chile

Everything was great! Friendly staff and comfortable clean room. Only thing I would change is add more vegan options at breakfast :)

Jamie United States of America

Well located, despite the wind. Comfortable rooms and great amenities.

Leonardo Brazil

Great location overlooking the water, spacious and beautiful common areas, free breakfast, comfortable rooms with a great view of the water, in the city center with proximity to shops, restaurants.

Vinod United States of America

Interior lobby common area design is Patagonia modern and very clean. Amazing views and friendly staff

Amy United States of America
8.3
Very Good
607 reviews
  • What guests loved the most:
  • “good location, near by town with walking distance. very friendly staffs.”
    Marcus Marcus United States of America United States of America
  • “Front desk staff were very friendly and helpful. we did early check in at noon. Thanks so much ladies!”
    Rachel Rachel Canada Canada
  • “GoodLocation. Very Clean, food was very good, too.”
    Village10410 Village10410 United States of America United States of America
  • “Great view from the room and from the reception area. Possibly the greatest in Puerto Natales. Friendly and very helpful staff who speak English very well.”
    Kounistou Kounistou Austria Austria
  • “incredible location with a view from my room that was spectacular. the staff were amazing and always helpful.”
    Elder Elder United States of America United States of America
  • “I loved the hotel. Everything was good...the decor, comfort of the rooms, helpful staff. They reserved us a tour, scheduled our taxi, gave us tea when the bar was closed.”
    Oleksandr Oleksandr Chile Chile
  • “Everything was great! Friendly staff and comfortable clean room. Only thing I would change is add more vegan options at breakfast :)”
    Jamie Jamie United States of America United States of America
  • “Well located, despite the wind. Comfortable rooms and great amenities.”
    Leonardo Leonardo Brazil Brazil
  • “Great location overlooking the water, spacious and beautiful common areas, free breakfast, comfortable rooms with a great view of the water, in the city center with proximity to shops, restaurants.”
    Vinod Vinod United States of America United States of America
  • “Interior lobby common area design is Patagonia modern and very clean. Amazing views and friendly staff”
    Amy Amy United States of America United States of America

Categories:

  • Staff8.7
  • Facilities8.3
  • Cleanliness8.8
  • Comfort8.8
  • Value for money7.9
  • Location9.6
  • Free WiFi 7.2
Low score for Puerto Natales

You're eligible for a Genius discount at Hotel Costaustralis! To save at this property, all you have to do is sign in.

The chateau-style designer Hotel Costaustralis is in Puerto Natales, offering a panoramic view of the Patagonian Andes. Rooms are stylish and comfortable and services include a restaurant, bar and wine cellar.

Guests at the Hotel Costaustralis can enjoy local king crab in the Paine restaurant, serving Patagonian gastronomy. They can also enjoy a Pisco sour at the Dickson bar, while the wine cellar features a collection from over 30 vineyards. A breakfast buffet is served daily and may be requested in your room.

Rooms at the Costaustralis Hotel have separate work desks, bathtubs and LCD and cable TV. All rooms offer a stunning mountain view. Free Wi-Fi is available.

Located just 3.9 miles from Teniente J. Gallardo Airport, free parking is available on site.

This is our guests' favorite part of Puerto Natales, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Costaustralis has been welcoming Booking.com guests since Feb 18, 2011

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Most popular amenities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Restaurant
Laundry
Bar

Property Highlights

Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Saved to 1162 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
3 twin beds
2 twin beds
2 twin beds
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.7
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.6
Free WiFi
7.2
Low score for Puerto Natales

Select topics to read reviews:

See what guests loved the most:

  • Marcus
    United States of AmericaUnited States of America
    “good location, near by town with walking distance. very friendly staffs.”
  • Rachel
    CanadaCanada
    “Front desk staff were very friendly and helpful. we did early check in at noon. Thanks so much ladies!”
  • Village10410
    United States of AmericaUnited States of America
    “GoodLocation. Very Clean, food was very good, too.”
  • Kounistou
    AustriaAustria
    “Great view from the room and from the reception area. Possibly the greatest in Puerto Natales. Friendly and very helpful staff who speak English very well. The bikes are free to use, so you can quickly discover the rest of Puerto Natales. The...”
  • Elder
    United States of AmericaUnited States of America
    “incredible location with a view from my room that was spectacular. the staff were amazing and always helpful.”
  • Oleksandr
    ChileChile
    “I loved the hotel. Everything was good...the decor, comfort of the rooms, helpful staff. They reserved us a tour, scheduled our taxi, gave us tea when the bar was closed. The breakfast starts at 6 am and it was amazing. The location of the hotel...”
  • J
    Jamie
    United States of AmericaUnited States of America
    “Everything was great! Friendly staff and comfortable clean room. Only thing I would change is add more vegan options at breakfast :)”
  • Leonardo
    BrazilBrazil
    “Well located, despite the wind. Comfortable rooms and great amenities.”
  • Vinod
    United States of AmericaUnited States of America
    “Great location overlooking the water, spacious and beautiful common areas, free breakfast, comfortable rooms with a great view of the water, in the city center with proximity to shops, restaurants.”
  • Amy
    United States of AmericaUnited States of America
    “Interior lobby common area design is Patagonia modern and very clean. Amazing views and friendly staff”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello! Do you have any suites for families? We have four in our family. Thank you.
    Dear, Yes, we have that kind of rooms. Kind regards,
    Answered on November 14, 2020
  • We will be coming off a cruise, are there laundry facilities to use in the hotel?
    The hotel has a lundry service. You will find the list of prices inside of your room. Kind regards Team Hotel CostAustralis
    Answered on May 27, 2021
  • Hello, Do you help in arranging guided tours or just transfers for day trips to Torres del Paine? Thanks, Rashmi
    Dear, Yes, we can arrange that kind of services 1 month prior to your arrival date. Kind regards
    Answered on November 14, 2020
  • can I leave one Backpack while I am on the trekking?
    Si, por supuesto
    Answered on September 6, 2022
  • Hello, We are looking to stay here either side of 4 days hiking in Torres Del Paine. Can we store our luggage at the hotel during this time?
    Por su puesto, es la ventaja de alojarse con nosotros
    Answered on October 24, 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Paine

    Food: American

    Open for: Breakfast, Dinner

    Menu: Buffet

Amenities of Hotel Costaustralis

Most popular amenities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Restaurant
Laundry
Bar
Activities
  • Bicycle rental
Food & Drink
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Smoke-free property
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service
Languages Spoken
  • English
  • Spanish

House rules

Hotel Costaustralis takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

1:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Hotel Costaustralis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

FAQs about Hotel Costaustralis

  • Check-in at Hotel Costaustralis is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Hotel Costaustralis by:

    • Airport shuttle (arranged by property) 3h

  • Hotel Costaustralis has 1 restaurant:

    • Paine

  • Yes, Hotel Costaustralis is popular with guests booking family stays.

  • Hotel Costaustralis is 1,800 feet from the center of Puerto Natales.

  • The prices at Hotel Costaustralis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Costaustralis include:

    • Triple
    • Twin
    • Double

  • Hotel Costaustralis offers the following activities/services (charges may apply):

    • Bicycle rental

  • Guests staying at Hotel Costaustralis can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet