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We are the best choice to visit Torres del Paine and all the attractions that Patagonia has to offer Enjoy the best experience in the Chilean Patagonia with excellent service, spacious and comfortable rooms and a lounge service with the best view of the sea and the Patagonian Mountains. Hotel Costaustralis in Puerto Natales is the ideal choice from which to know the many attractions of Patagonia and Torres del Paine National Park. We are located in the heart of Puerto Natales, steps away from all the gastronomic, cultural and entertainment services that our charming city has to offer.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Property Highlights

Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

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Room Type
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Travel Sustainable Level 3
This property told us they’re making large investments and efforts toward sustainability by taking steps that can have environmental and social impact. We worked with experts including Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Olga
    United States of AmericaUnited States of America
    Pretty much everything. After camping in the park - was great to be back to the city with all comfortable hotel services
  • Carol
    United States of AmericaUnited States of America
    It was beautiful very pretty nice breakfast nice lobby felt welcome
  • Jun
    the location is great, with seaview. The room is clean and beautiful.

Hotel area info

1 Restaurant On Site

  • Paine
    • Cuisine
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan

Amenities of Hotel Costaustralis
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Facilities for disabled guests
  • Bar
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Bicycle rental
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Laundry
    Business Facilities
    • Fax/Photocopying
    • Business center
    • Meeting/Banquet facilities
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • Safe
    • Smoke-free property
    • Wake-up service
    • Heating
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Costaustralis takes special requests – add in the next step!


    From 3:00 PM to 12:00 AM


    From 1:00 AM to 12:00 PM



    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    6+ years
    Extra bed upon request
    $40 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in


    Pets are not allowed.

    Maestro Mastercard Visa Diners Club American Express Cash Hotel Costaustralis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals.


    Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

    * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

    FAQs about Hotel Costaustralis

    • Check-in at Hotel Costaustralis is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Hotel Costaustralis is popular with guests booking family stays.

    • The prices at Hotel Costaustralis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Costaustralis offers the following activities/services (charges may apply):

      • Bicycle rental

    • Hotel Costaustralis is 1,800 feet from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Costaustralis has 1 restaurant:

      • Paine

    • Room options at Hotel Costaustralis include:

      • Triple
      • Twin
      • Double