Get the celebrity treatment with world-class service at Mandarin Oriental, Santiago

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available.

Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens.

Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays.

Located 1.1 mi from Manquehue Metro Station and within 1,650 feet from Parque Arauco Shopping Mall and Luxury District.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Mandarin Oriental, Santiago has been welcoming guests since Apr 22, 2010
Hotel chain/brand: Mandarin Oriental

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
1 king bed
2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi, which amenities are open? And are you pet friendly? I have a small dog.
    Dear Guest. The facilities open are : The restaurants, the swimming pool , the spa ( the gym and sauna close ) Yes we are pet friendly and there is a ..
    Answered on 17 March 2021
  • Hello - we are looking to stay there in June. Are your restaurants and bars fully open at the hotel? Thanks
    Hi there! Yes totally operative both of them. We'll be waiting to welcome you.
    Answered on 11 May 2022
  • We would like our 14 year old to stay in our King room. Is there a rollaway?
    There is rollaway
    Answered on 29 August 2022
  • Somos 2 adultos y 3 niños menores de 11 años y necesito 1 sola habitación es factible ?
    No para acomodar a toda su familia serán necesario dos habitaciones.
    Answered on 21 July 2021
  • El spa está funcionando ? Para masajes ? Y la piscina está abierta ?
    Saludos, Tenemos una habitación acondicionada para prestar servicios de Spa hasta 2 personas en simultaneo. La piscina está operativa. Saludos cord..
    Answered on 14 March 2022
  • Still looking?
Hotel area info *
2 Restaurants On Site


    Food: Italian

    Open for: Breakfast, Brunch, Lunch, Dinner


    Food: Japanese, Peruvian

    Open for: Dinner

Amenities of Mandarin Oriental, Santiago
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets are allowed. Charges may apply.
  • Bicycle rental
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Telephone
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Open all year
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Mandarin Oriental, Santiago takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are allowed. Charges may apply.

Mastercard Visa Diners Club American Express Other Mandarin Oriental, Santiago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In order to offer better service and facilities, we are currently renovating the SPA, so our services are limited. We offer massages, aromatherapy and facial treatments, but currently do not have a sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.

Please do not hesitate to contact us to clarify any questions that may arise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Santiago

  • Yes, Mandarin Oriental, Santiago is popular with guests booking family stays.

  • Mandarin Oriental, Santiago is 4.3 miles from the center of Santiago.

  • Mandarin Oriental, Santiago has 2 restaurants:

    • Senso
    • Matsuri

  • Room options at Mandarin Oriental, Santiago include:

    • Triple
    • Double
    • Suite
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Mandarin Oriental, Santiago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mandarin Oriental, Santiago can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • American

  • Mandarin Oriental, Santiago offers the following activities/services (charges may apply):

    • Massage
    • Golf course (within 2 miles)
    • Swimming pool
    • Bicycle rental

  • Check-in at Mandarin Oriental, Santiago is from 3:00 PM, and check-out is until 12:00 PM.