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Featuring an outdoor swimming pool, a bar, and a terrace, Hotel Ismael 312 offers rooms with free WiFi and cable TV in Santiago, 213 feet from Universidad Catolica Metro Station. Valle Nevado Ski Center is 19 mi away. Decorated with stylish furnishing, rooms at Hotel Ismael 312 are fitted with a private bathroom, and a balcony. Each room also includes a mini-bar, air conditioning and heating, a flat-screen cable TV, and a complimentary bottle of water. Some rooms also have a bath and a seating area. Guests at this design hotel are provided with free luggage storage, concierge services, car rental services and tourism information to explore the area. Laundry and dry cleaning services can also be arranged. Hotel Ismael 312 is 2133 feet from Gabriela Mistral Cultural Center and 9.3 mi from Arturo Merino Benitez Airport.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Hotel Ismael has been welcoming guests since Jul 26, 2013

Property Highlights

Located in the heart of Santiago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free, American

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Room Type
1 queen bed
2 twin beds
1 queen bed
2 twin beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Low score for Santiago
Select topics to read reviews:

See what guests loved the most:

  • Jessica
    United States of AmericaUnited States of America
    We had to move our dates around a number of times due to weather delays on other reservations and the staff was so helpful in making sure there was a place for us to stay.
  • Tina
    United States of AmericaUnited States of America
    Modern design with very helpful front desk staff. The breakfast was individually prepared, so no basic buffet. Good quality with ample portions. The bed was big and comfortable, and I had a little balcony to let in some sunlight. The location...
  • Julie
    Great service. Very welcoming. Diego was very good with us. The rooms on the park are fabulous.
  • Gary
    United States of AmericaUnited States of America
    The hotel is comfortable, quite and secure. It is situated next to a park and within walking distance of the Lastarria and Centro Districts. The staff are accommodating and very helpful.
  • Maja
    United States of AmericaUnited States of America
    The location was so convenient for touring fun neighborhoods in Santiago! The hotel was stylish, comfortable, and clean.
  • Anne
    United States of AmericaUnited States of America
    The staff are very pleasant, patient, and helpful. We didn't speak Spanish and had a major problem happen while we were there and they were very helpful. Food also very good and excellent breakfast.
  • Ying
    United States of AmericaUnited States of America
    We like the location of the hotel. Walking distance to reach the city attractions and restaurants. Breakfast was very good. The luggage storage service was excellent. After we checked out, we still had a good staying in the lobby with books...
  • Gypsy
    United States of AmericaUnited States of America
    We liked everything about Hotel Ismael, from the location to the ambience, especially the friendliness and attitudes of the staff. Because we were unfamiliar with the city and the location as well as things to do, we asked a lot of questions and...
  • Kellie
    United States of AmericaUnited States of America
    The staff from the front desk to the kind people working at the breakfast restaurant were incredible and so helpful
  • Charles
    United States of AmericaUnited States of America
    Breakfast was lovely - lots of choices. Location is excellent - quiet across the street from a park, but very nearby a very happening street scene at night - colorful and active!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi! Would it be possible to leave our luggage before check-in? Our flight arrives at 7am. Thank you! -Connie

    Hello, yes, there's no problem
    Answered on 2 August 2023
  • will be arriving at Pullman bus terminal from cruise. Are there taxis there to get us to your hotel. What is the cost of the shuttle to the airport. C..

    Hello, yes, you can take a taxi from the terminal, if you have the uber application you can use it too.
    Answered on 2 August 2023
  • How much is the airport shuttle?

    hello , 53 usd
    Answered on 2 August 2023
  • Does the airport shuttle pick you up from the airport as well as retiring? What is the cost?

    The transfer has a cost from the airport to the hotel of 53 usd // hotel to the airport 45 usd
    Answered on 2 August 2023
  • How long does it take to have your laundry done? I am only with you this time for a night. Otherwise, I’d there a laundromat near the hotel

    Good afternoon, the laundry takes 24 hours, it is delivered in the morning and returns in the afternoon the other day. Yes there are laundries near the hotel.
    Answered on 2 August 2023
  • I have 12 hour layover in Santiago. Do you offer storage baggages? We have 2 backpacks. How much to hold bags for 12 hours? Thank you so much!

    No, we don't have that service. At the airport they have a luggage storage.
    Answered on 2 August 2023
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Hotel area info *

Amenities of Hotel Ismael
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Terrace
  • Elevator
  • Air conditioning
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Shower
  • Linens
  • Wardrobe or closet
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Dishwasher
  • Microwave
Room Amenities
  • Socket near the bed
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
    Additional chargeOff-site
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Minibar
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Seasonal
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Hotel Ismael takes special requests – add in the next step!


From 3:00 PM


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are not allowed.


When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Red Compra American Express Cash Hotel Ismael accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hotel Ismael

  • Hotel Ismael is 2,800 feet from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Ismael may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Ismael include:

    • Twin/Double

  • Guests staying at Hotel Ismael can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • American

  • Check-in at Hotel Ismael is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Ismael offers the following activities/services (charges may apply):

    • Hiking
    • Golf course (within 2 miles)
    • Tour or class about local culture
    • Live sports events (broadcast)
    • Walking tours
    • Swimming pool
    • Live music/Performance
    • Bicycle rental
    • Temporary art galleries
    • Bike tours