Lodge
Travel Sustainable property

Kau Lodge

Pedro Montt 161, 6160000 Puerto Natales, Chile – Excellent location – show map

Excellent location – rated 9.4/10! (score from 154 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
154 reviews

Wonderful corner room with big windows and great view. Fresh and simple decor. Nice vibe in the cafe, good strong delicious coffee. Large breakfast included. Staff was friendly and helpful.

Ivey United States of America

We loved the coffee / bar / restaurant area at the floor level, with its nice service, great coffee and music, and super nice staff.

Ciro Italy

great location great food and coffee shop very comfortable beds

Mariah United States of America

Kau Lodge was a great hotel! The location is amazing, very central to town with a beautiful view. The rooms were very comfortable and the staff was incredibly friendly and helpful. The cafe in the hotel was delicious also.

Rose United States of America

great location . Cozy and very friendly nice w a Resturant in building

Annelie United States of America

The location was beautiful, breakfast was great and the staff were very nice and welcoming. The room was cozy and the bunk beds were fun. I can't wait to come back!

John United States of America

The room I stayed was small, but it was nicely decorated and cozy with a great view of Última Esperanza Sound (I believe all the rooms have the waterfront view.) The cafe/restaurant downstairs served great food and coffee. Everyone at the hotel were very friendly and accommodating.

Moun10eer United States of America

Well, i seldomly write reviews but this place is one of the best in my 10 years experience travelling around the world. the staff is absolutely amazing, they helped me in many ways and many times, very friendly. Would definetely pick this place again if I have a chance

Anatoly Russia

We stayed here before and after doing the O trek in Torres del Paine. Our room was lovely, staff very helpful and welcoming and location perfect. They were happy to store our luggage for us whilst we were trekking. Breakfast was excellent on both occasions and they happily provided us with a packed breakfast as we had to leave early to get our bus.

Harriet United Kingdom

Great location with a beautiful view of the fjord. The in-house cafe makes great coffee, delicious sweet and savoury meals.

Andrew Saint Martin
8.3
Very Good
154 reviews
  • What guests loved the most:
  • “Wonderful corner room with big windows and great view. Fresh and simple decor. Nice vibe in the cafe, good strong delicious coffee. Large breakfast included. Staff was friendly and helpful.”
    Ivey Ivey United States of America United States of America
  • “We loved the coffee / bar / restaurant area at the floor level, with its nice service, great coffee and music, and super nice staff.”
    Ciro Ciro Italy Italy
  • “great location great food and coffee shop very comfortable beds”
    Mariah Mariah United States of America United States of America
  • “Kau Lodge was a great hotel! The location is amazing, very central to town with a beautiful view. The rooms were very comfortable and the staff was incredibly friendly and helpful.”
    Rose Rose United States of America United States of America
  • “great location . Cozy and very friendly nice w a Resturant in building”
    Annelie Annelie United States of America United States of America
  • “The location was beautiful, breakfast was great and the staff were very nice and welcoming. The room was cozy and the bunk beds were fun. I can't wait to come back!”
    John John United States of America United States of America
  • “The room I stayed was small, but it was nicely decorated and cozy with a great view of Última Esperanza Sound (I believe all the rooms have the waterfront view.) The cafe/restaurant downstairs served...”
    Moun10eer Moun10eer United States of America United States of America
  • “Well, i seldomly write reviews but this place is one of the best in my 10 years experience travelling around the world.”
    Anatoly Anatoly Russia Russia
  • “We stayed here before and after doing the O trek in Torres del Paine. Our room was lovely, staff very helpful and welcoming and location perfect.”
    Harriet Harriet United Kingdom United Kingdom
  • “Great location with a beautiful view of the fjord. The in-house cafe makes great coffee, delicious sweet and savoury meals.”
    Andrew Andrew Saint Martin Saint Martin

Categories:

  • Staff8.7
  • Facilities8.5
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.2
  • Location9.4
  • Free WiFi8.0
8.3
Very Good
154 reviews
Categories:
Staff
8.7
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.4
Free WiFi
8.0
Filters

You're eligible for a Genius discount at Kau Lodge! To save at this property, all you have to do is sign in.

Just a 5-minute walk from the main square and in front of the Costanera, Kau Lodge offers accommodations in Puerto Natales. Free WiFi access is available. Private parking is also free.

Rooms at Kau Lodge are equipped with heating and styled with rustic wood walls and natural fabrics. All 9 rooms have a private bathroom and splendid views of Canal Señoret and Ultima Esperanza fjords. A peaceful environment can be expected as none of them are equipped with TVs.

The property can organize full-day excursions to Torres del Paine and surroundings as well as kayak or walking trips to Gray Lake.

Guests can expect a complimentary full buffet breakfast. In addition there is a cozy coffee shop which some great coffee and there is an on-site clothing shop.

Kau Lodge is only 1,300 feet from downtown Puerto Natales, nearby souvenir shops and cafes.

This is our guests' favorite part of Puerto Natales, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Kau Lodge has been welcoming Booking.com guests since Sep 14, 2011

Show me more
Most popular amenities
Free WiFi
Non-smoking rooms
Restaurant
Bar

Property Highlights

Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Saved to 1110 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
2 twin beds
2 bunk beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.7
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Ivey
    United States of AmericaUnited States of America
    “Wonderful corner room with big windows and great view. Fresh and simple decor. Nice vibe in the cafe, good strong delicious coffee. Large breakfast included. Staff was friendly and helpful.”
  • Ciro
    ItalyItaly
    “We loved the coffee / bar / restaurant area at the floor level, with its nice service, great coffee and music, and super nice staff.”
  • Mariah
    United States of AmericaUnited States of America
    “great location great food and coffee shop very comfortable beds”
  • Rose
    United States of AmericaUnited States of America
    “Kau Lodge was a great hotel! The location is amazing, very central to town with a beautiful view. The rooms were very comfortable and the staff was incredibly friendly and helpful. The cafe in the hotel was delicious also.”
  • Annelie
    United States of AmericaUnited States of America
    “great location . Cozy and very friendly nice w a Resturant in building”
  • John
    United States of AmericaUnited States of America
    “The location was beautiful, breakfast was great and the staff were very nice and welcoming. The room was cozy and the bunk beds were fun. I can't wait to come back!”
  • Moun10eer
    United States of AmericaUnited States of America
    “The room I stayed was small, but it was nicely decorated and cozy with a great view of Última Esperanza Sound (I believe all the rooms have the waterfront view.) The cafe/restaurant downstairs served great food and coffee. Everyone at the hotel...”
  • Anatoly
    RussiaRussia
    “Well, i seldomly write reviews but this place is one of the best in my 10 years experience travelling around the world. the staff is absolutely amazing, they helped me in many ways and many times, very friendly. Would definetely pick this place...”
  • Harriet
    United KingdomUnited Kingdom
    “We stayed here before and after doing the O trek in Torres del Paine. Our room was lovely, staff very helpful and welcoming and location perfect. They were happy to store our luggage for us whilst we were trekking. Breakfast was excellent on both...”
  • Andrew
    Saint MartinSaint Martin
    “Great location with a beautiful view of the fjord. The in-house cafe makes great coffee, delicious sweet and savoury meals.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • is there laundry facilities available or near by?
    Hi, yes there are many laundry places in the city. Normally takes one day to another to do services. But always going to depend on the places that you go. We are going to help you happily. Cheers
    Answered on 31 January 2023
  • Are u open to travel for United States tourists from dec 24 to 30?
    Greetings from Patagonia Yes, we are open to travelers, But you must keep in mind that in the city of Puerto Natales we are in quarantine due to COVID-19 infections. Please write to me at reservas kaupatagonia com for more information and instruction
    Answered on 23 December 2020
Area info *
Restaurants
1 Restaurant On Site
  • The Coffee Maker
    • Open for
      Breakfast • High tea
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
Amenities of Kau Lodge
Great facilities! Review score, 8.5
Most popular amenities
Free WiFi
Non-smoking rooms
Restaurant
Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • Ocean view
  • View
Outdoors
  • Outdoor dining area
  • Terrace
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Hiking
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
  • Tour desk
  • Packed lunches
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
General
  • Smoke-free property
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Neck massage
  • Back massage
  • Public Bath
  • Massage
Languages Spoken
  • English
  • Spanish

House rules

Kau Lodge takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 8:00 PM and 7:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
$20 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Kau Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kau Lodge of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Kau Lodge

  • Guests staying at Kau Lodge can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free

  • Room options at Kau Lodge include:

    • Double
    • Twin

  • Check-in at Kau Lodge is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Kau Lodge may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Kau Lodge is 1,800 feet from the center of Puerto Natales.

  • Kau Lodge has 1 restaurant:

    • The Coffee Maker

  • Kau Lodge offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Neck massage
    • Public Bath
    • Hand massage
    • Back massage
    • Head massage
    • Full-body massage