Hotel

Hotel Lago Grey

Sector Lago Grey S/N, 8320000 Torres del Paine, Chile – Excellent location - show map

Excellent location — rated 9.5/10! (score from 650 reviews)

Real guests • Real stays • Real opinions

8.8
Fabulous
651 reviews

an amazing experience! everything is great! the view, staff, landscape, service, food, room, everything is super

Yonghong China

The location, the restaurant area and seating area for all guests. The views were simply too amazing. You could literally sit there all day and enjoy the views. The catamaran to the glacier is so worth it. So if you stay here, do go on the catamaran. The staff in the restaurants were amazing and always so kind and smiling always.

Anne Australia

great location, great views from bar and restaurant

Edward Australia

I was starting the W trail from Refigio Grey, which required taking the ferry from Hotel Grey, so I chose to spend the night here before the ferry. For this purpose it is Perfect! Restaurant and bar are excellent and accommodation decent considering the extremely isolated location. However the staff were the best, they were knowledgeable and helpful.

Conor Ireland

location, views, facilities (in a park that is very poor on facilities generally)

Jonathan New Zealand

The hotel is really great, considering the place you are in, it is really difficult to imagine a more comfortable place to stay and with better services, without having a great impact on the national park. Staff were helpful and nice, generally speaking.

Rodrigo Germany

The staff were all amazing - everyone was more than happy to help, giving us great recommendations and helping us with anything we might need!

Phil United Kingdom

absolutely wonderful location we did a full day tour organised by the hotel which was very good - our guide Daniel was excellent! food is good and has several options personal helped us with bus ticket - they were extremely helpful.

Diana Portugal

Good, decent breakfast. Restaurant was excellent, you wouldn't expect this kind of dishes in such a remote place. Rooms were nice and clean, staff extremely professional, polite and helpful.

Jukka Finland

The staff at this hotel is special. They are some of the kindest, caring people I’ve ever met and made my stay and time in the park so special and memorable.

Chelsea United States
8.8
Fabulous
651 reviews
  • What guests loved the most:
  • “an amazing experience! everything is great! the view, staff, landscape, service, food, room, everything is super”
    Yonghong Yonghong China China
  • “The location, the restaurant area and seating area for all guests. The views were simply too amazing. You could literally sit there all day and enjoy the views.”
    Anne Anne Australia Australia
  • “great location, great views from bar and restaurant”
    Edward Edward Australia Australia
  • “I was starting the W trail from Refigio Grey, which required taking the ferry from Hotel Grey, so I chose to spend the night here before the ferry. For this purpose it is Perfect!”
    Conor Conor Ireland Ireland
  • “location, views, facilities (in a park that is very poor on facilities generally)”
    Jonathan Jonathan New Zealand New Zealand
  • “The hotel is really great, considering the place you are in, it is really difficult to imagine a more comfortable place to stay and with better services, without having a great impact on the national...”
    Rodrigo Rodrigo Germany Germany
  • “The staff were all amazing - everyone was more than happy to help, giving us great recommendations and helping us with anything we might need!”
    Phil Phil United Kingdom United Kingdom
  • “absolutely wonderful location we did a full day tour organised by the hotel which was very good - our guide Daniel was excellent!”
    Diana Diana Portugal Portugal
  • “Good, decent breakfast. Restaurant was excellent, you wouldn't expect this kind of dishes in such a remote place. Rooms were nice and clean, staff extremely professional, polite and helpful.”
    Jukka Jukka Finland Finland
  • “The staff at this hotel is special. They are some of the kindest, caring people I’ve ever met and made my stay and time in the park so special and memorable.”
    Chelsea Chelsea United States United States

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money7.8
  • Location9.5

You're eligible for a Genius discount at Hotel Lago Grey! To save at this property, all you have to do is sign in.

Located in Torres del Paine, Hotel Lago Grey offers free WiFi access.

Rooms here are all fitted with heating, private en suite bathroom and satellite television.

At Hotel Lago Grey guests will find an ample complimentary buffet breakfast. There is an on-site restaurant and a bar.

Different activities can be enjoyed, including navigation to the Grey Glacier for a fee.

The hotel is located a 5-hour drive from Punta Arenas. Free public parking is available onsite.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Hotel Lago Grey has been welcoming Booking.com guests since 17 Jan 2011.

Show me more
Most popular facilities
Free parking
Free WiFi
Restaurant
Non-smoking rooms
Bar

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

Free parking available at the hotel

Saved to 1697 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 single bed
2 single beds
2 double beds
1 double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
7.8
Location
9.5
Free WiFi
7.1

Select topics to read reviews:

See what guests loved the most:

  • Yonghong
    ChinaChina
    “an amazing experience! everything is great! the view, staff, landscape, service, food, room, everything is super”
  • Anne
    AustraliaAustralia
    “The location, the restaurant area and seating area for all guests. The views were simply too amazing. You could literally sit there all day and enjoy the views. The catamaran to the glacier is so worth it. So if you stay here, do go on the...”
  • Edward
    AustraliaAustralia
    “great location, great views from bar and restaurant”
  • Conor
    IrelandIreland
    “I was starting the W trail from Refigio Grey, which required taking the ferry from Hotel Grey, so I chose to spend the night here before the ferry. For this purpose it is Perfect! Restaurant and bar are excellent and accommodation decent...”
  • Jonathan
    New ZealandNew Zealand
    “location, views, facilities (in a park that is very poor on facilities generally)”
  • Rodrigo
    GermanyGermany
    “The hotel is really great, considering the place you are in, it is really difficult to imagine a more comfortable place to stay and with better services, without having a great impact on the national park. Staff were helpful and nice, generally...”
  • Phil
    United KingdomUnited Kingdom
    “The staff were all amazing - everyone was more than happy to help, giving us great recommendations and helping us with anything we might need!”
  • Diana
    PortugalPortugal
    “absolutely wonderful location we did a full day tour organised by the hotel which was very good - our guide Daniel was excellent! food is good and has several options personal helped us with bus ticket - they were extremely helpful.”
  • Jukka
    FinlandFinland
    “Good, decent breakfast. Restaurant was excellent, you wouldn't expect this kind of dishes in such a remote place. Rooms were nice and clean, staff extremely professional, polite and helpful.”
  • Chelsea
    United StatesUnited States
    “The staff at this hotel is special. They are some of the kindest, caring people I’ve ever met and made my stay and time in the park so special and memorable.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • How much is your all-inclusive package?
    It depends on the nights, please feel free to send us a mail through our site.
    Answered on 21 January 2021
  • Are there day hiking trails nearby?
    Yes, there are excursions like Mount Ferrier or Chorrillo Salmones. Both excursions can be set with our excursions team.
    Answered on 24 February 2020
  • Hello! Happy New Year! I have a trip planned to Torres del paine in 2 weeks, but with the quarantine,would that mean i can’t leave our hotel room?
    The hotel is not in quarantine, if you live abroad must be in quarantine as soon as you enter in Chile for 10 days, or the seventh can make a PCR to finish it.
    Answered on 7 January 2021
  • Is it possible to have a credit for the accommodation that we have paid for?
    Yes, it is possible to use the credit card.
    Answered on 2 November 2020
  • Are there excursions to Torres de Paine Park right from the hotel - or do we have to get them in Puerto Natales?
    Our excursions depart from the hotel and are exclusively for our hotel guests.
    Answered on 19 January 2020
Hotel surroundings *
1 restaurant on site

    Restaurant

    Cuisine: Local

Facilities of Hotel Lago Grey
Most popular facilities
Free parking
Free WiFi
Restaurant
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Hairdryer
  • Shower
Outdoors
  • Picnic area
  • Garden
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Hiking
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Luggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Heating
  • Soundproofing
  • Carpeted
  • Ironing facilities
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish

House rules

Hotel Lago Grey takes special requests - add in the next step!

Check-in

15:00 - 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

05:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 year are welcome.

Children aged 13 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 1 and older are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Hotel Lago Grey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property recommends getting a travel insurance, as the hotel is not responsible for refunds due to climate conditions, problems with roads, travel connection issues, or any other third party issue.

Guests are advised to book their excursions and tours as soon as they book an All Inclusive room. Note that all tours are subject to weather conditions.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Lago Grey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Lago Grey

  • Hotel Lago Grey has 1 restaurant:

    • Restaurant

  • Hotel Lago Grey is 8.1 miles from the centre of Torres del Paine.

  • Check-in at Hotel Lago Grey is from 15:00, and check-out is until 11:00.

  • Hotel Lago Grey offers the following activities / services (charges may apply):

    • Hiking
    • Walking tours

  • Room options at Hotel Lago Grey include:

    • Single
    • Twin
    • Double

  • The prices at Hotel Lago Grey may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Lago Grey can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • American
    • Buffet