Hotel
 Hotel Lago Grey

Sector Lago Grey S/N, 8320000 Torres del Paine, Chile – Excellent location – show map

Excellent location – rated 9.4/10! (score from 682 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
684 reviews

incredible views, amazing rooms and social areas and the most kind and friendly staff!

Claire United Kingdom

The location is something out of the world. Hotel staff was warm and helpful. Dinner was great. Really enjoyed the stay.

Qiushi Hong Kong

View is excellent. Restaurant high quality. Great location for activities. Concierge was first rate. Clean, COVID safe practices.

Glen United States of America

amazing staff and beautiful views from every point on property!

Macalin United States of America

We paid for a superior room which gave us the most marvelous view of any hotel room we’ve ever had. Absolutely stunning. Also, the staff were amazing, always working to make our stay enjoyable. When I had an issue with a flight, the staff worked things out with the airline for me, sticking with it until the issue was fully resolved.

Ed United States of America

the breakfast, the bed, the shower, literally amazing

Katie United States of America

Great location and design. Clean, cozy and warm rooms

Emilio Chile

Exceeded expectations. Restaurant, lounge, & bar area are oversized, stylish & comfy with an amazing view of Lago Grey, the Mountain Range peaks & glacier! Just spectacular. The staff was well-trained, lovely & happy to be there. Perfect location within the park. Great the Glacier Boat operates from Lago Grey making it convenient. Considering the remoteness, it is very well managed. Highly recommended.

Wendy United States of America

location: I travel a lot. Hotel Lago Grey has the best view from the lobby, bar, and my room.

Yan United States of America

Staff was top notch, treat others as you want to be treated.

Russel United States of America
8.6
Excellent
684 reviews
  • What guests loved the most:
  • “incredible views, amazing rooms and social areas and the most kind and friendly staff!”
    Claire Claire United Kingdom United Kingdom
  • “The location is something out of the world. Hotel staff was warm and helpful. Dinner was great. Really enjoyed the stay.”
    Qiushi Qiushi Hong Kong Hong Kong
  • “View is excellent. Restaurant high quality. Great location for activities. Concierge was first rate. Clean, COVID safe practices.”
    Glen Glen United States of America United States of America
  • “amazing staff and beautiful views from every point on property!”
    Macalin Macalin United States of America United States of America
  • “We paid for a superior room which gave us the most marvelous view of any hotel room we’ve ever had. Absolutely stunning. Also, the staff were amazing, always working to make our stay enjoyable.”
    Ed Ed United States of America United States of America
  • “the breakfast, the bed, the shower, literally amazing”
    Katie Katie United States of America United States of America
  • “Great location and design. Clean, cozy and warm rooms”
    Emilio Emilio Chile Chile
  • “Exceeded expectations. Restaurant, lounge, & bar area are oversized, stylish & comfy with an amazing view of Lago Grey, the Mountain Range peaks & glacier! Just spectacular.”
    Wendy Wendy United States of America United States of America
  • “location: I travel a lot. Hotel Lago Grey has the best view from the lobby, bar, and my room.”
    Yan Yan United States of America United States of America
  • “Staff was top notch, treat others as you want to be treated.”
    Russel Russel United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.1
  • Value for money7.5
  • Location9.4
  • Free WiFi7.0

You're eligible for a Genius discount at Hotel Lago Grey! To save at this property, all you have to do is sign in.

Located in Torres del Paine, Hotel Lago Gray offers free WiFi access.

Rooms here are all fitted with heating, private private bathroom and satellite television.

At Hotel Lago Gray guests will find an ample complimentary buffet breakfast. There is an on-site restaurant and a bar.

Different activities can be enjoyed, including navigation to the Gray Glacier for a fee.

The hotel is located a 5-hour drive from Punta Arenas. Free public parking is available onsite.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Hotel Lago Grey has been welcoming Booking.com guests since Jan 17, 2011

Show me more

Most popular amenities

Free parking
Free WiFi
Restaurant
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Free parking available at the hotel

Saved to 1547 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Hotel Lago Grey

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 684 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.1
  • Value for money7.5
  • Location9.4
  • Free WiFi7.0

Select topics to read reviews:

See what guests loved the most:

  • Claire
    United KingdomUnited Kingdom
    “incredible views, amazing rooms and social areas and the most kind and friendly staff!”
  • Qiushi
    Hong KongHong Kong
    “The location is something out of the world. Hotel staff was warm and helpful. Dinner was great. Really enjoyed the stay.”
  • Glen
    United States of AmericaUnited States of America
    “View is excellent. Restaurant high quality. Great location for activities. Concierge was first rate. Clean, COVID safe practices.”
  • M
    Macalin
    United States of AmericaUnited States of America
    “amazing staff and beautiful views from every point on property!”
  • Ed
    United States of AmericaUnited States of America
    “We paid for a superior room which gave us the most marvelous view of any hotel room we’ve ever had. Absolutely stunning. Also, the staff were amazing, always working to make our stay enjoyable. When I had an issue with a flight, the staff worked...”
  • Katie
    United States of AmericaUnited States of America
    “the breakfast, the bed, the shower, literally amazing”
  • Emilio
    ChileChile
    “Great location and design. Clean, cozy and warm rooms”
  • Wendy
    United States of AmericaUnited States of America
    “Exceeded expectations. Restaurant, lounge, & bar area are oversized, stylish & comfy with an amazing view of Lago Grey, the Mountain Range peaks & glacier! Just spectacular. The staff was well-trained, lovely & happy to be there. Perfect location...”
  • Yan
    United States of AmericaUnited States of America
    “location: I travel a lot. Hotel Lago Grey has the best view from the lobby, bar, and my room.”
  • Russel
    United States of AmericaUnited States of America
    “Staff was top notch, treat others as you want to be treated.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • How much is your all-inclusive package?
    It depends on the nights, please feel free to send us a mail through our site.
    Asked about: Superior Double Room • Answered on January 21, 2021
  • Hello! Happy New Year! I have a trip planned to Torres del paine in 2 weeks, but with the quarantine,would that mean i can’t leave our hotel room?
    The hotel is not in quarantine, if you live abroad must be in quarantine as soon as you enter in Chile for 10 days, or the seventh can make a PCR to finish it.
    Answered on January 7, 2021
  • Are there excursions to Torres de Paine Park right from the hotel - or do we have to get them in Puerto Natales?
    Our excursions depart from the hotel and are exclusively for our hotel guests.
    Answered on January 19, 2020
  • Is it possible to have a credit for the accommodation that we have paid for?
    Yes, it is possible to use the credit card.
    Answered on November 2, 2020
  • Are there day hiking trails nearby?
    Yes, there are excursions like Mount Ferrier or Chorrillo Salmones. Both excursions can be set with our excursions team.
    Answered on February 24, 2020
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Grey Lake
    4.2 miles
  • Salto Chico
    5.4 miles
  • Estancia Pudeto
    5.7 miles
  • Salto Grande
    6.2 miles
Natural Beauty
  • Lake Lago Grey
    0.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Restaurant

    Food: Local

Amenities of Hotel Lago Grey

Most popular amenities

Free parking
Free WiFi
Restaurant
Bar
Outdoors
  • Picnic area
  • Garden
Activities
  • Walking tours Additional charge
  • Hiking Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Baggage storage
  • Laundry Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Heating
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules Hotel Lago Grey takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

5:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 1 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Hotel Lago Grey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property recommends getting a travel insurance, as the hotel is not responsible for refunds due to climate conditions, problems with roads, travel connection issues, or any other third party issue.

Guests are advised to book their excursions and tours as soon as they book an All Inclusive room. Note that all tours are subject to weather conditions.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Lago Grey of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Lago Grey

  • The prices at Hotel Lago Grey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Lago Grey can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • American
    • Buffet

  • Hotel Lago Grey offers the following activities/services (charges may apply):

    • Hiking
    • Walking tours

  • Hotel Lago Grey has 1 restaurant:

    • Restaurant

  • Check-in at Hotel Lago Grey is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Lago Grey is 8.1 miles from the center of Torres del Paine.

  • Room options at Hotel Lago Grey include:

    • Single
    • Twin
    • Double