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Located in Torres del Paine, Hotel Lago Gray offers free WiFi access. Rooms here are all fitted with heating, private private bathroom and satellite television. At Hotel Lago Gray guests will find an ample complimentary buffet breakfast. There is an on-site restaurant and a bar. Different activities can be enjoyed, including navigation to the Gray Glacier for a fee. The hotel is located a 5-hour drive from Punta Arenas. Free public parking is available onsite.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Hotel Lago Grey has been welcoming Booking.com guests since Jan 17, 2011

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
7.9
Location
9.5
Free WiFi
7.1
Select topics to read reviews:

See what guests loved the most:

  • Nancy
    United States of AmericaUnited States of America
    Excellent View from the dining room and Bar - Relaxation Room.
  • Joseph
    United States of AmericaUnited States of America
    The place was comfortable especially considering the location. We used the hotel as a base for our Patagonia adventures. There are many excursions that leave from this hotel.
  • Cath
    Costa RicaCosta Rica
    Hotel Lago is beautiful. We couldn't get enough of the snow capped mountain views from our room and the common area. The food was amazing and we absolutely had an amazing time here. Would definitely recommend this hotel to anyone who wants to...
  • Michelle
    United States of AmericaUnited States of America
    Everything! Room, food and service! 5 stars for all.
  • K
    Kathleen
    United States of AmericaUnited States of America
    beautiful location, friendly staff, SUPER helpful in helping us find trails. and the food was delicious!
  • Paul
    IrelandIreland
    Great hotel in a stunning location Staff top clas Special mention to Louis for fixing puncture
  • Su
    United States of AmericaUnited States of America
    that for its remote location, we were able to have a gorgeous view, excellent service and comfortable rooms.
  • Sherry
    United States of AmericaUnited States of America
    Food was fantastic, room was bright and bed was comfy- (needs some of my photos taken for wall decor!lol)
  • Shawna
    United States of AmericaUnited States of America
    being able to look out our room window and see the Paine mountains with the Grey lake was incredible!
  • Sherry
    United States of AmericaUnited States of America
    lovely views, clean rooms, comfortable beds, great shower with toiletries supplied, fantastic food- Tony, Angel, and Marcel were fantastic staff always smiling and helpful

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Are there excursions to Torres de Paine Park right from the hotel - or do we have to get them in Puerto Natales?

    Our excursions depart from the hotel and are exclusively for our hotel guests.
    Answered on 19 January 2020
  • How much is your all-inclusive package?

    It depends on the nights, please feel free to send us a mail through our site.
    Answered on 21 January 2021
  • Are there day hiking trails nearby?

    Yes, there are excursions like Mount Ferrier or Chorrillo Salmones. Both excursions can be set with our excursions team.
    Answered on 24 February 2020
  • Hello! Happy New Year! I have a trip planned to Torres del paine in 2 weeks, but with the quarantine,would that mean i can’t leave our hotel room?

    The hotel is not in quarantine, if you live abroad must be in quarantine as soon as you enter in Chile for 10 days, or the seventh can make a PCR to finish it.
    Answered on 7 January 2021
  • Is it possible to have a credit for the accommodation that we have paid for?

    Yes, it is possible to use the credit card.
    Answered on 2 November 2020

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Local

Amenities of Hotel Lago Grey
Great facilities! Review score, 8.9

Most popular amenities
  • Free parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Hairdryer
  • Shower
Outdoors
  • Picnic area
  • Garden
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Hiking
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Baggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Heating
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules

Hotel Lago Grey takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 4:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 1 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Lago Grey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property recommends getting a travel insurance, as the hotel is not responsible for refunds due to climate conditions, problems with roads, travel connection issues, or any other third party issue.

Guests are advised to book their excursions and tours as soon as they book an All Inclusive room. Note that all tours are subject to weather conditions.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Lago Grey of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Lago Grey

  • Guests staying at Hotel Lago Grey can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • American

  • The prices at Hotel Lago Grey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Lago Grey offers the following activities/services (charges may apply):

    • Hiking
    • Walking tours

  • Room options at Hotel Lago Grey include:

    • Single
    • Twin
    • Double

  • Hotel Lago Grey is 8.1 miles from the center of Torres del Paine. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Lago Grey has 1 restaurant:

    • Restaurant

  • Check-in at Hotel Lago Grey is from 3:00 PM, and check-out is until 11:00 AM.