Hotel

Hotel Lago Grey

Sector Lago Grey S/N, 8320000 Torres del Paine, Chile – Excellent location – show map

Excellent location – rated 9.5/10! (score from 651 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
651 reviews

Proximity to Lago Grey, catamaran cruise to glacier and view of mountains. Pleasant property and ambiance. Enjoyed the heated bathroom floor on chilled mornings. General friendliness and knowledge of staff was appreciated.

Steven United States of America

my room looked out at a dead tree. I first thought this would be bad. Then the would peckers showed up. then a huge Caracara hawk showed up. three feet from my window. Amazing.

Patricia United States of America

This hotel is one of the most expensive in the park, but it's definitely warranted. The room had an incredible view of the lake and the glacier. The restaurant and bar also had incredible views and excellent food (including the breakfast spread). There's plenty of hiking nearby and the ferry is right down the road for a cruise to the glacier or a transfer to Refugio Gray.

Jordan United States of America

The location cannot be beat. walks and hikes available from the door. Boat tours and excursions easily available. if you want to stay in the park this is a great reasonable cost luxury accommodation. wildlife abounds.

Bill United States of America

We had a great experience at Hotel Grey. The staff was very helpful and attentive. The maître d'hôtel was very knowledgeable and always ready to help before you even knew you needed something. The views from the room and specially the restaurant are incredible. We loved the food at the restaurant. everything was very well prepared.

Mery United States of America

A beautiful location close to all the hiking and experiences in Torres del Paine. The staff and tour guides were all knowledgeable and helpful.

Natalie United States of America

truly amazing location- splurge and get a room with a view. staff was incredible as well

Gilda United States of America

Amazing hotel with beautiful views, great staff, and delicious food.

Shawnee United States of America

I was very impressed by the bar/restaurant . Every meal was beyond my expectations. The tours were great. We can't wait to come back during the actual season to experience more of the glacier and park.

Mary United States of America

Spectacular location and a modern but cozy design with lovely staff. Great value for money, at least in the winter (August).

Olga British Virgin Islands
8.8
Excellent
651 reviews
  • What guests loved the most:
  • “Proximity to Lago Grey, catamaran cruise to glacier and view of mountains. Pleasant property and ambiance. Enjoyed the heated bathroom floor on chilled mornings.”
    Steven Steven United States of America United States of America
  • “my room looked out at a dead tree. I first thought this would be bad. Then the would peckers showed up. then a huge Caracara hawk showed up. three feet from my window. Amazing.”
    Patricia Patricia United States of America United States of America
  • “This hotel is one of the most expensive in the park, but it's definitely warranted. The room had an incredible view of the lake and the glacier.”
    Jordan Jordan United States of America United States of America
  • “The location cannot be beat. walks and hikes available from the door. Boat tours and excursions easily available. if you want to stay in the park this is a great reasonable cost luxury accommodation.”
    Bill Bill United States of America United States of America
  • “We had a great experience at Hotel Grey. The staff was very helpful and attentive. The maître d'hôtel was very knowledgeable and always ready to help before you even knew you needed something.”
    Mery Mery United States of America United States of America
  • “A beautiful location close to all the hiking and experiences in Torres del Paine. The staff and tour guides were all knowledgeable and helpful.”
    Natalie Natalie United States of America United States of America
  • “truly amazing location- splurge and get a room with a view. staff was incredible as well”
    Gilda Gilda United States of America United States of America
  • “Amazing hotel with beautiful views, great staff, and delicious food.”
    Shawnee Shawnee United States of America United States of America
  • “I was very impressed by the bar/restaurant . Every meal was beyond my expectations. The tours were great.”
    Mary Mary United States of America United States of America
  • “Spectacular location and a modern but cozy design with lovely staff. Great value for money, at least in the winter (August).”
    Olga Olga British Virgin Islands British Virgin Islands

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money7.8
  • Location9.5

You're eligible for a Genius discount at Hotel Lago Grey! To save at this property, all you have to do is sign in.

Located in Torres del Paine, Hotel Lago Gray offers free WiFi access.

Rooms here are all fitted with heating, private private bathroom and satellite television.

At Hotel Lago Gray guests will find an ample complimentary buffet breakfast. There is an on-site restaurant and a bar.

Different activities can be enjoyed, including navigation to the Gray Glacier for a fee.

The hotel is located a 5-hour drive from Punta Arenas. Free public parking is available onsite.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Lago Grey has been welcoming Booking.com guests since Jan 17, 2011

Show me more
Most popular amenities
Free parking
Free WiFi
Restaurant
Non-smoking rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Free parking available at the hotel

Saved to 1698 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
2 full beds
1 full bed
1 full bed
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Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
7.8
Location
9.5
Free WiFi
7.1

Select topics to read reviews:

See what guests loved the most:

  • Steven
    United States of AmericaUnited States of America
    “Proximity to Lago Grey, catamaran cruise to glacier and view of mountains. Pleasant property and ambiance. Enjoyed the heated bathroom floor on chilled mornings. General friendliness and knowledge of staff was appreciated.”
  • Patricia
    United States of AmericaUnited States of America
    “my room looked out at a dead tree. I first thought this would be bad. Then the would peckers showed up. then a huge Caracara hawk showed up. three feet from my window. Amazing.”
  • Jordan
    United States of AmericaUnited States of America
    “This hotel is one of the most expensive in the park, but it's definitely warranted. The room had an incredible view of the lake and the glacier. The restaurant and bar also had incredible views and excellent food (including the breakfast spread)....”
  • Bill
    United States of AmericaUnited States of America
    “The location cannot be beat. walks and hikes available from the door. Boat tours and excursions easily available. if you want to stay in the park this is a great reasonable cost luxury accommodation. wildlife abounds.”
  • Mery
    United States of AmericaUnited States of America
    “We had a great experience at Hotel Grey. The staff was very helpful and attentive. The maître d'hôtel was very knowledgeable and always ready to help before you even knew you needed something. The views from the room and specially the restaurant...”
  • Natalie
    United States of AmericaUnited States of America
    “A beautiful location close to all the hiking and experiences in Torres del Paine. The staff and tour guides were all knowledgeable and helpful.”
  • Gilda
    United States of AmericaUnited States of America
    “truly amazing location- splurge and get a room with a view. staff was incredible as well”
  • Shawnee
    United States of AmericaUnited States of America
    “Amazing hotel with beautiful views, great staff, and delicious food.”
  • Mary
    United States of AmericaUnited States of America
    “I was very impressed by the bar/restaurant . Every meal was beyond my expectations. The tours were great. We can't wait to come back during the actual season to experience more of the glacier and park.”
  • Olga
    British Virgin IslandsBritish Virgin Islands
    “Spectacular location and a modern but cozy design with lovely staff. Great value for money, at least in the winter (August).”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • How much is your all-inclusive package?
    It depends on the nights, please feel free to send us a mail through our site.
    Answered on 21 January 2021
  • Are there day hiking trails nearby?
    Yes, there are excursions like Mount Ferrier or Chorrillo Salmones. Both excursions can be set with our excursions team.
    Answered on 24 February 2020
  • Hello! Happy New Year! I have a trip planned to Torres del paine in 2 weeks, but with the quarantine,would that mean i can’t leave our hotel room?
    The hotel is not in quarantine, if you live abroad must be in quarantine as soon as you enter in Chile for 10 days, or the seventh can make a PCR to finish it.
    Answered on 7 January 2021
  • Is it possible to have a credit for the accommodation that we have paid for?
    Yes, it is possible to use the credit card.
    Answered on 2 November 2020
  • Are there excursions to Torres de Paine Park right from the hotel - or do we have to get them in Puerto Natales?
    Our excursions depart from the hotel and are exclusively for our hotel guests.
    Answered on 19 January 2020
Hotel area info *
1 Restaurant On Site

    Restaurant

    Food: Local

Amenities of Hotel Lago Grey
Most popular amenities
Free parking
Free WiFi
Restaurant
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Hairdryer
  • Shower
Outdoors
  • Picnic area
  • Garden
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Hiking
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Baggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Heating
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules

Hotel Lago Grey takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

5:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 1 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Hotel Lago Grey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property recommends getting a travel insurance, as the hotel is not responsible for refunds due to climate conditions, problems with roads, travel connection issues, or any other third party issue.

Guests are advised to book their excursions and tours as soon as they book an All Inclusive room. Note that all tours are subject to weather conditions.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Lago Grey of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Lago Grey

  • Check-in at Hotel Lago Grey is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Hotel Lago Grey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Lago Grey offers the following activities/services (charges may apply):

    • Hiking
    • Walking tours

  • Room options at Hotel Lago Grey include:

    • Single
    • Twin
    • Double

  • Hotel Lago Grey is 8.1 miles from the center of Torres del Paine.

  • Hotel Lago Grey has 1 restaurant:

    • Restaurant

  • Guests staying at Hotel Lago Grey can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • American
    • Buffet