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The 4-star MR Hotel Providencia (ex Hotel Neruda) offers a blend of classical and contemporary décor in Santiago's upscale Providencia neighborhood, 11 mi from Benitez Airport. The spacious rooms at the hotel have stylish interiors with soft bright tones. All are equipped with queen-size beds, air conditioning and cable TV, and have lounge areas. Free WiFi is available. Guests at MR Hotel Providencia (ex Hotel Neruda) can benefit from its strategic location. It is 2-minute walk from Pedro De Valdivia Metro Station, and 25 mi from the nearest ski station. Free parking is provided subject to availability.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Santiago, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 queen beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.6
Free Wifi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • Kristin
    United States of America United States of America
    Wonderful breakfast, helpful and friendly staff. Great to have a room with three beds!
  • Estefany
    United States of America United States of America
    The hotel is in a perfect location, the facilities are kept extremely clean, the staff is beyond amazing and it has great security.
  • Peter
    United States of America United States of America
    Nice facilities, helpful staff, amazing location, fair price.
  • J
    Jaime
    United States of America United States of America
    The stuffing was very good and excellent costumer service.
  • James
    United States of America United States of America
    Comfortable room that is central to everything. Great breakfast. Staff very friendly.
  • Lsich
    United States of America United States of America
    Perfect location in very nice Providencia, access to commercial and tree lined walking paths for morning walks, friendly staff, full breakfast. Renovated bathrooms.
  • James
    United States of America United States of America
    The staff is friendly and knowledgeable, the location in fantastic, the rooms are very comfortable and spacious and the breakfast is fantastic. Can’t wait to go back.
  • Carole
    United States of America United States of America
    I loved my room with very comfortable large bed and huge window looking at trees. Breakfast options were great- hot options in addition to pastries and fresh fruit. Both of the meals I ate at the restaurant were delicious and the service was...
  • Margrit
    United States of America United States of America
    Great location and facilities. English-speaking, very helpful front desk staff
  • Raminta
    United States of America United States of America
    Very nice location and good breakfast. The staff was very helpful.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What’s time is the breakfast ?

    Buen día, Le comento que el horario del desayuno actualmente en MR Hotel es el siguiente: Lunes a Viernes desde las 07:00 hasta las 10:30hrs Sábados , domingos y festivos desde las 07:30 hasta las 11:00hrs
    Answered on 22 August 2023
  • hello I would like to know if there is a room service menu??? please

    Hello, we have the room service menu available
    Answered on 4 October 2021
  • La piscina se encuentra disponible?

    Siempre que la comuna de Providencia se encuentre en etapa de Preparación y/o Apertura, la piscina se mantendrá abierta de lunes a domingo entre las 7:00 AM y 10:00 PM. Para su uso, se requiere reserva la cual debe ser gestionada en recepción.
    Answered on 23 August 2021

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International

Amenities of MR Hotel Providencia (ex Hotel Neruda)
Great facilities! Review score, 8.5

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Fitness
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules
MR Hotel Providencia (ex Hotel Neruda) takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

The maximum car height for the parking lot is 2.0 mts

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancelation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

The voltage at the property is 220V.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Due to local coronavirus (COVID 19) regulations, only guests with a mobility pass can access pre-served breakfast between 07:30 to 11:00. Guests without the pass will receive room service.

Please note until the initial opening stage in the government's step-by-step plan, the restaurant will be closed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

FAQs about MR Hotel Providencia (ex Hotel Neruda)

  • MR Hotel Providencia (ex Hotel Neruda) is 2.4 miles from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at MR Hotel Providencia (ex Hotel Neruda) may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at MR Hotel Providencia (ex Hotel Neruda) is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at MR Hotel Providencia (ex Hotel Neruda) can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • American
    • Buffet

  • MR Hotel Providencia (ex Hotel Neruda) offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Public Bath
    • Fitness

  • MR Hotel Providencia (ex Hotel Neruda) has 1 restaurant:

    • Restaurante #1

  • Yes, MR Hotel Providencia (ex Hotel Neruda) is popular with guests booking family stays.

  • Room options at MR Hotel Providencia (ex Hotel Neruda) include:

    • Double
    • Triple
    • Twin