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The 4-star MR Hotel Providencia (ex Hotel Neruda) offers a blend of classical and contemporary décor in Santiago's upscale Providencia neighborhood, 11 mi from Benitez Airport.

The spacious rooms at the hotel have stylish interiors with soft bright tones. All are equipped with queen-size beds, air conditioning and cable TV, and have lounge areas. Free WiFi is available.

Guests at MR Hotel Providencia (ex Hotel Neruda) can benefit from its strategic location. It is 2-minute walk from Pedro De Valdivia Metro Station, and 25 mi from the nearest ski station. Free parking is provided subject to availability.

This is our guests' favorite part of Santiago, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

MR Hotel Providencia (ex Hotel Neruda) has been welcoming guests since Jul 21, 2009

Property Highlights

Located in the best-rated area in Santiago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
2 queen beds
2 queen beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • hello I would like to know if there is a room service menu??? please
    Hello, we have the room service menu available
    Answered on October 4, 2021
  • La piscina se encuentra disponible?
    Siempre que la comuna de Providencia se encuentre en etapa de Preparación y/o Apertura, la piscina se mantendrá abierta de lunes a domingo entre las 7:00 AM y 10:00 PM. Para su uso, se requiere reserva la cual debe ser gestionada en recepción.
    Answered on August 23, 2021
Hotel area info *
1 Restaurant On Site


    Food: International

Amenities of MR Hotel Providencia (ex Hotel Neruda)
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
  • Aerobics
  • Happy hour Additional charge
  • Temporary art galleries
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Grocery deliveries Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Fitness classes
  • Fitness
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules

MR Hotel Providencia (ex Hotel Neruda) takes special requests – add in the next step!


2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in


7:00 AM - 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express MR Hotel Providencia (ex Hotel Neruda) accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The maximum car height for the parking lot is 2.0 mts

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancelation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

The voltage at the property is 220V.


Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Due to local coronavirus (COVID 19) regulations, only guests with a mobility pass can access pre-served breakfast between 07:30 to 11:00. Guests without the pass will receive room service.

Please note until the initial opening stage in the government's step-by-step plan, the restaurant will be closed.

Parking is subject to availability due to limited spaces.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about MR Hotel Providencia (ex Hotel Neruda)

  • MR Hotel Providencia (ex Hotel Neruda) offers the following activities/services (charges may apply):

    • Fitness center
    • Public Bath
    • Happy hour
    • Fitness
    • Temporary art galleries
    • Swimming pool
    • Aerobics
    • Fitness classes

  • MR Hotel Providencia (ex Hotel Neruda) has 1 restaurant:

    • Restaurant

  • Guests staying at MR Hotel Providencia (ex Hotel Neruda) can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • American
    • Buffet

  • Check-in at MR Hotel Providencia (ex Hotel Neruda) is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at MR Hotel Providencia (ex Hotel Neruda) include:

    • Double
    • Triple
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • MR Hotel Providencia (ex Hotel Neruda) is 2.4 miles from the center of Santiago.

  • The prices at MR Hotel Providencia (ex Hotel Neruda) may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.