“location, clean, staff overall very friendly and helpful.”

“Room very comfortable also the bed, breakfast was also really nice”

“location, room, and the staff who ere helpful and patient.”

“Impecable location, quiet and close to the Costanera shopping.”

“The location was perfect Room very clean and comfortable The room cleaning time was perfect”

“My room was on the 14th Floor, it was quiet and very spacious and comfortable. The hotel is clean, modern and upbeat in a beautiful area of Santiago. The staff were just fantastic and there is absolutely no doubt that I will stay there again on my next visit to Chile. I highly recommend this hotel!”

“The hotel was located right near Tobalaba Metro Station (less than 5 min walk away) where you can take L1 (Red Line) to most of the popular neighborhoods such as Bellavista and Lastarria as well as The Plaza de Armas (the city center.) Also, it's in walking distance to a Cerro San Cristobal Cable Car Station in Parque Metropolitano de Santiago where you can take a gondola to the top of Cerro San Cristóbal. (From there, you can take a funicular down to Bellavista.) The park also has many trails and other attractions. Costanera Center (a large shopping mall) and Drugstore Boulevard (a unique shopping mall that has more unique local stores) are both in walking distance as well. The room was modern and comfortable. The hotel staff were very friendly and helpful. The fitness center is nothing fancy but had all the basic exercise equipment; all in excellent working condition. I would likely stay at this hotel again when I come visit Santiago next time.”

“Visited during the protest. Our taxi driver could not drive us to the property so he walked us there, very thankful to Jose Luis Lara. The staff at the hotel was incredible. Special thanks to the female manager and one male attendant. Thank you.”

“It was unfortunate that the time we had in Santiago Chile was during the State of Emergency and the Military had taken control. The staff at Novotel did an excellent job of keeping us safe, informed and well fed during this time even though it meant some had to work long hours and in some instances not go home themselves due to the cerfew. The hotel was fully booked and this put a lot of pressure on the limited staff as some of them could not get to work due to riots and shutdown of trains. Well done Management and all Novotel staff. 😀”

“The location, the property, the lobby are very convenient”